746: The Enforcer and the Encourager: Your Team Needs Both

Pet Sitter Confessional · Oct 26, 2026 · 37m

Does your team experience you as an enforcer, an encourager, or both? We discuss why maintaining high standards and recognizing good work are two essential responsibilities of leading a pet care team. We explore how the vigilance that helped us build our businesses can keep our attention on mistakes while everyday contributions go unnoticed. We share practical ways to offer specific appreciation, recognize good judgment, and let encouragement stand on its own. Through honest reflection on our own leadership, we examine how to hold people accountable while helping them feel seen, supported…