Why service, not product, is the future of auto retail
After unpacking the big themes shaping automotive in the main episode, this gear change conversation with Gary Scott (Founder, Scottify) takes things in a slightly different direction — blending market insight with the human side of the industry. From shifting retail models in South Africa to road trip rituals and the tech Gary can’t live without, one idea keeps surfacing: When products converge, experience becomes the differentiator.
This episode reinforces a simple truth: As automotive becomes more complex, the fundamentals matter more than ever.
Drivetime is the global auto tech podcast…
The skinny
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