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Sticky Notes to Signed Jobs: A Tile Contractor Stops the Lead Leak
Marisol runs Trevino Tile and Stone in San Antonio — five people, eleven years, backsplashes and shower surrounds. The phone rings plenty; the problem is what happens between the ring and the quote. Here's how she plugged the leak without forcing her installers onto software.
In this episode:
The sticky-note system: yellow (or pink) notes fringing the office monitor, pulled "whenever I remember" — usually too late
Why whoever quotes first wins in tile, stone, and small remodel work
Where Trevino's leads actually come from: Nextdoor, yard signs, and designer word-of-mouth — almost nothing from…
The skinny
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