Are We Measuring the Joy Out of Restaurants? (with Melissa Doolin Koehne)
The restaurant industry is under pressure: rising costs, labor challenges, tighter margins, and more data than ever before. But what if some of the tools meant to help are stripping away what matters most?JOY
In this episode of The Business of Joy, Lisa W. Miller sits down with restaurant industry leader Melissa Doolin Koehne to explore the tension operators are facing right now: how to protect culture, people, and purpose while navigating an unforgiving business environment.
Melissa brings decades of experience - from her early days at Carl’s Jr to leadership roles at Black Box Intelligence…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.