skinny.

Latest / Marketing School - Digital Marketing and Online Marketing Tips

#11: The Value of Customer Feedback

In Episode #11 Eric and Neil discuss the value of customer feedback. Reaching out to your audience when you’re starting your business and as your business is developing will help your company to continue to grow and see success. Find ways to consistently get the truth from your customers—take even the negative feedback into consideration.

Time Stamped Show Notes:

00:25 – Why and how should you collect customer feedback?

00:40 – What is customer feedback?

01:09 – “All that matters is what your customers are telling you.”

01:25 – The value of negative feedback

01:40 – “You can’t live in the…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.