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#11: The Value of Customer Feedback
In Episode #11 Eric and Neil discuss the value of customer feedback. Reaching out to your audience when you’re starting your business and as your business is developing will help your company to continue to grow and see success. Find ways to consistently get the truth from your customers—take even the negative feedback into consideration.
Time Stamped Show Notes:
00:25 – Why and how should you collect customer feedback?
00:40 – What is customer feedback?
01:09 – “All that matters is what your customers are telling you.”
01:25 – The value of negative feedback
01:40 – “You can’t live in the…
The skinny
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