Investing in Fraud Defense: Rethinking the Calculations

The Purposeful Banker · Sep 1, 2026 · 20m

Every fraud conversation eventually turns into a pricing conversation, and most banks and credit unions walk in ready to defend a budget using only one number: last year's fraud losses. HD Jacobs, a digital banking fraud solutions sales lead at Q2, joins The Purposeful Banker to make the case that losses are only one line in the real cost of fraud, and he walks through the operational, opportunity, and relationship costs that belong in the conversation, too.

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.