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Hear Why One Walmart Executive Thinks Omni Is Walmart's "Superpower" at Scale · Omni Talk Retail

• 0:00
  Welcome
• 0:00
  back
• 0:00
  everyone.
• 0:01
  This
• 0:01
  is
• 0:01
  our
• 0:02
  final
• 0:02
  interview
• 0:03
  of
• 0:03
  the
• 0:03
  day
• 0:04
  here.
• 0:04
  This
• 0:04
  is
• 0:04
  Omnitok
• 0:05
  Retail.
• 0:06
  I'm
• 0:06
  Anne
• 0:06
  Mazinga.
• 0:07
  And
• 0:07
  I'm
• 0:07
  Chris
• 0:07
  Walton.
• 0:08
  And
• 0:08
  we
• 0:08
  are
• 0:08
  here
• 0:09
  at
• 0:09
  the
• 0:09
  Walmart
• 0:10
  Seller
• 0:11
  Summit
• 0:11
  and
• 0:12
  standing
• 0:12
  between
• 0:12
  us
• 0:12
  we
• 0:13
  have
• 0:13
  a
• 0:13
  lovely
• 0:14
  guest
• 0:14
  to
• 0:15
  conclude
• 0:15
  our
• 0:15
  coverage
• 0:16
  and
• 0:16
  that
• 0:16
  is
• 0:17
  Karthika
• 0:18
  Krishnasamy.
• 0:19
  And
• 0:19
  Karthika
• 0:20
  is
• 0:20
  the
• 0:20
  VP
• 0:21
  of
• 0:21
  Omni
• 0:21
  Growth
• 0:22
  Experiences
• 0:23
  and
• 0:24
  Services
• 0:24
  at
• 0:25
  Walmart.
• 0:25
  Karthika,
• 0:26
  welcome,
• 0:27
  welcome.
• 0:27
  Thank
• 0:27
  you
• 0:27
  for
• 0:27
  having
• 0:28
  me
• 0:28
  on
• 0:28
  the
• 0:28
  show.
• 0:28
  Yeah,
• 0:29
  it's
• 0:29
  great
• 0:29
  to
• 0:29
  meet
• 0:30
  you.
• 0:30
  It's
• 0:30
  great
• 0:30
  to
• 0:30
  have
• 0:30
  you
• 0:30
  on.
• 0:31
  So
• 0:31
  tell
• 0:31
  us
• 0:31
  a
• 0:31
  little
• 0:31
  bit
• 0:32
  about
• 0:32
  yourself
• 0:32
  and
• 0:32
  your
• 0:32
  background
• 0:33
  and
• 0:33
  your
• 0:33
  role.
• 0:34
  Well,
• 0:34
  hardware
• 0:35
  engineer
• 0:35
  by
• 0:35
  choice.
• 0:36
  Okay.
• 0:36
  Turned
• 0:37
  software
• 0:37
  engineer.
• 0:38
  Hardware
• 0:38
  to
• 0:38
  software.
• 0:39
  Yes.
• 0:40
  Got
• 0:40
  into
• 0:40
  consulting,
• 0:41
  insurance,
• 0:42
  telecom,
• 0:42
  defense,
• 0:43
  retail.
• 0:44
  Loved
• 0:45
  retail.
• 0:45
  My
• 0:45
  God,
• 0:45
  if
• 0:45
  you
• 0:46
  did
• 0:46
  not
• 0:46
  want
• 0:46
  to
• 0:46
  leave
• 0:47
  retail
• 0:47
  checking
• 0:47
  boxes
• 0:48
  off
• 0:48
  for
• 0:48
  you.
• 0:49
  This
• 0:49
  is
• 0:49
  incredible.
• 0:50
  Yeah,
• 0:50
  Done
• 0:50
  a
• 0:51
  bunch
• 0:51
  of
• 0:51
  stuff
• 0:51
  in
• 0:51
  retail
• 0:52
  like
• 0:52
  buying,
• 0:52
  pricing,
• 0:53
  inventory,
• 0:54
  much
• 0:55
  ops,
• 0:57
  specialty
• 0:57
  retail,
• 0:58
  Sam's
• 0:59
  Wholesale
• 0:59
  and
• 1:00
  now
• 1:00
  at
• 1:00
  Walmart
• 1:00
  us.
• 1:01
  And
• 1:01
  now
• 1:01
  I've
• 1:02
  been
• 1:02
  at
• 1:02
  Walmart
• 1:02
  us.
• 1:03
  So
• 1:03
  this
• 1:03
  is
• 1:03
  my
• 1:04
  second
• 1:04
  time
• 1:04
  with
• 1:04
  the
• 1:05
  company.
• 1:05
  So
• 1:05
  I'm
• 1:05
  a
• 1:05
  boomerang
• 1:06
  to
• 1:06
  the
• 1:06
  company.
• 1:06
  Boomeranger,
• 1:07
  yes.
• 1:08
  It's
• 1:08
  been
• 1:08
  a
• 1:08
  year.
• 1:09
  Okay.
• 1:10
  Yeah.
• 1:10
  If
• 1:10
  I
• 1:11
  take
• 1:11
  my
• 1:11
  first
• 1:11
  time
• 1:11
  and
• 1:12
  second
• 1:12
  time,
• 1:12
  I'm
• 1:12
  close
• 1:12
  to
• 1:13
  eight
• 1:13
  years
• 1:13
  for
• 1:14
  the
• 1:14
  company.
• 1:15
  Yes,
• 1:16
  well,
• 1:16
  Walmart
• 1:17
  specifically
• 1:17
  will
• 1:18
  focus
• 1:18
  on
• 1:18
  that.
• 1:19
  One
• 1:19
  of
• 1:19
  your
• 1:20
  many
• 1:20
  roles,
• 1:20
  but
• 1:20
  that
• 1:21
  one
• 1:21
  right
• 1:21
  now
• 1:21
  we.
• 1:22
  Walmart
• 1:22
  describes
• 1:23
  itself
• 1:23
  as
• 1:23
  a
• 1:23
  tech
• 1:24
  powered
• 1:24
  Omni
• 1:25
  channel
• 1:25
  retailer.
• 1:27
  What
• 1:27
  does
• 1:27
  the
• 1:28
  word
• 1:28
  Omni
• 1:29
  mean
• 1:29
  to
• 1:29
  you
• 1:29
  and
• 1:30
  why
• 1:30
  is
• 1:30
  it
• 1:30
  so
• 1:30
  important,
• 1:31
  especially
• 1:31
  at
• 1:31
  Walmart?
• 1:32
  Omni
• 1:33
  is
• 1:33
  truly
• 1:33
  our
• 1:34
  superpower,
• 1:35
  if
• 1:35
  I
• 1:35
  really
• 1:35
  think
• 1:36
  about
• 1:36
  it.
• 1:37
  And
• 1:37
  the
• 1:38
  proximity
• 1:38
  of
• 1:38
  our
• 1:39
  stores,
• 1:40
  our
• 1:40
  app
• 1:40
  which
• 1:41
  is
• 1:41
  truly
• 1:41
  an
• 1:42
  Omni
• 1:42
  tool
• 1:43
  and
• 1:44
  the
• 1:44
  services
• 1:45
  that
• 1:45
  we
• 1:45
  provide,
• 1:46
  all
• 1:46
  three
• 1:47
  combined,
• 1:47
  we
• 1:47
  are
• 1:47
  truly
• 1:48
  creating
• 1:48
  an
• 1:48
  ecosystem
• 1:49
  if
• 1:49
  you
• 1:49
  really
• 1:49
  think
• 1:49
  about
• 1:50
  it.
• 1:50
  And
• 1:50
  it's
• 1:50
  beyond
• 1:51
  channels.
• 1:52
  And
• 1:52
  we
• 1:52
  want
• 1:53
  to
• 1:53
  serve
• 1:53
  our
• 1:53
  customers
• 1:54
  and
• 1:54
  members
• 1:54
  where
• 1:55
  they
• 1:55
  are,
• 1:55
  we
• 1:56
  want
• 1:56
  to
• 1:56
  meet
• 1:56
  them
• 1:56
  where
• 1:56
  they
• 1:57
  are,
• 1:57
  whether
• 1:57
  they
• 1:58
  shop
• 1:58
  with
• 1:58
  us
• 1:59
  on
• 1:59
  our
• 1:59
  app,
• 2:00
  at
• 2:01
  the
• 2:01
  comfort
• 2:01
  of
• 2:01
  their
• 2:01
  home
• 2:02
  on
• 2:02
  the
• 2:03
  go
• 2:03
  or
• 2:03
  in
• 2:03
  one
• 2:03
  of
• 2:04
  our
• 2:04
  stores.
• 2:05
  So
• 2:05
  we
• 2:05
  want
• 2:05
  to
• 2:05
  unlock
• 2:06
  Omni
• 2:07
  at
• 2:07
  scale
• 2:08
  and
• 2:08
  provide
• 2:09
  convenience
• 2:10
  that
• 2:11
  no
• 2:11
  other
• 2:11
  retailers
• 2:12
  can
• 2:12
  unlock.
• 2:12
  Yeah,
• 2:13
  yeah.
• 2:13
  So
• 2:14
  Karthur,
• 2:14
  I'm
• 2:14
  curious,
• 2:15
  I'm
• 2:15
  going
• 2:15
  to
• 2:15
  put
• 2:16
  you
• 2:16
  on
• 2:16
  the
• 2:16
  spot
• 2:16
  here,
• 2:17
  kind
• 2:17
  of
• 2:17
  play
• 2:17
  Stump
• 2:17
  the
• 2:18
  guest
• 2:18
  here
• 2:19
  with
• 2:19
  you
• 2:19
  being
• 2:19
  this,
• 2:19
  this
• 2:20
  being
• 2:20
  your
• 2:20
  first
• 2:20
  time
• 2:20
  on
• 2:21
  omnitalk.
• 2:23
  How
• 2:23
  do
• 2:23
  you
• 2:23
  know
• 2:23
  your
• 2:23
  omnichannel
• 2:24
  strategy's
• 2:24
  working
• 2:25
  though?
• 2:26
  Well,
• 2:27
  our
• 2:27
  numbers
• 2:28
  speak
• 2:28
  for
• 2:28
  itself.
• 2:30
  It's
• 2:31
  kind
• 2:31
  of
• 2:31
  an
• 2:31
  interface
• 2:32
  response.
• 2:32
  I
• 2:32
  was
• 2:32
  hoping
• 2:32
  you'd
• 2:32
  say
• 2:33
  that,
• 2:33
  quite
• 2:33
  honestly.
• 2:34
  Of
• 2:34
  course.
• 2:35
  Yeah,
• 2:35
  of
• 2:35
  course.
• 2:35
  We
• 2:36
  love
• 2:36
  numbers.
• 2:37
  Our
• 2:37
  omnishoppers
• 2:39
  truly
• 2:39
  Shop
• 2:40
  with
• 2:40
  us
• 2:40
  more
• 2:40
  often.
• 2:41
  They
• 2:41
  buy
• 2:42
  more
• 2:42
  product
• 2:42
  categories,
• 2:43
  they
• 2:43
  spend
• 2:43
  with
• 2:44
  us
• 2:44
  more,
• 2:45
  they
• 2:45
  visit
• 2:45
  us
• 2:45
  more,
• 2:46
  they
• 2:46
  shop
• 2:46
  with
• 2:47
  us
• 2:47
  both
• 2:47
  in
• 2:47
  store
• 2:48
  and
• 2:48
  online.
• 2:49
  And
• 2:50
  they
• 2:50
  love
• 2:51
  what
• 2:51
  we
• 2:51
  offer.
• 2:52
  And
• 2:52
  it's
• 2:52
  very
• 2:53
  clear
• 2:53
  in
• 2:53
  our
• 2:53
  NPS
• 2:54
  their
• 2:55
  satisfaction
• 2:55
  scores
• 2:56
  are
• 2:56
  way
• 2:56
  higher
• 2:56
  than
• 2:57
  a
• 2:58
  one
• 2:58
  channel
• 2:58
  shopper,
• 2:59
  whether
• 2:59
  it's
• 2:59
  physical
• 2:59
  or
• 3:00
  online
• 3:00
  only.
• 3:01
  So
• 3:01
  it's
• 3:02
  super
• 3:02
  clear
• 3:02
  that
• 3:02
  they
• 3:03
  just
• 3:03
  love
• 3:03
  and
• 3:04
  our
• 3:04
  strategy
• 3:04
  is
• 3:04
  working.
• 3:05
  What
• 3:06
  surprises
• 3:06
  you
• 3:07
  most
• 3:07
  or
• 3:07
  what
• 3:07
  have
• 3:07
  you
• 3:08
  found
• 3:08
  are
• 3:09
  changes
• 3:09
  to
• 3:09
  how
• 3:10
  an
• 3:10
  omnichannel
• 3:11
  shopper
• 3:11
  is
• 3:12
  shopping.
• 3:12
  Like,
• 3:13
  what's
• 3:13
  different
• 3:13
  now?
• 3:15
  That's
• 3:15
  actually
• 3:15
  a
• 3:15
  fun
• 3:16
  one.
• 3:16
  I
• 3:16
  mean,
• 3:17
  if
• 3:18
  I
• 3:18
  really
• 3:18
  think
• 3:18
  about
• 3:19
  it.
• 3:19
  So
• 3:19
  let's
• 3:20
  play
• 3:20
  it
• 3:20
  out,
• 3:20
  right?
• 3:20
  Yeah.
• 3:21
  Yeah.
• 3:21
  Let's
• 3:21
  say
• 3:22
  the
• 3:22
  winter
• 3:22
  is
• 3:22
  coming.
• 3:23
  Yeah.
• 3:23
  We're
• 3:23
  gonna
• 3:24
  buy
• 3:24
  a
• 3:24
  set
• 3:24
  of
• 3:24
  four
• 3:24
  tires.
• 3:25
  All
• 3:26
  right,
• 3:26
  you're
• 3:26
  at
• 3:26
  your
• 3:27
  home,
• 3:27
  you're
• 3:28
  on
• 3:28
  our
• 3:28
  app,
• 3:28
  trying
• 3:29
  to
• 3:29
  browse,
• 3:29
  discover
• 3:30
  you
• 3:30
  found
• 3:31
  the
• 3:31
  best
• 3:32
  brand.
• 3:32
  It's
• 3:33
  a
• 3:33
  marketplace
• 3:33
  item.
• 3:34
  Yeah.
• 3:35
  You
• 3:35
  can
• 3:35
  literally
• 3:36
  ship
• 3:36
  that
• 3:36
  item
• 3:36
  to
• 3:37
  our
• 3:37
  store.
• 3:38
  You
• 3:38
  can
• 3:38
  get
• 3:38
  our
• 3:38
  service
• 3:39
  appointment
• 3:39
  booked
• 3:40
  from
• 3:40
  the
• 3:41
  comfort
• 3:41
  of
• 3:41
  your
• 3:41
  home.
• 3:42
  Drive
• 3:43
  the
• 3:43
  car,
• 3:43
  drop
• 3:44
  the
• 3:44
  car
• 3:44
  off.
• 3:45
  And
• 3:45
  while
• 3:46
  the
• 3:46
  car
• 3:46
  is
• 3:46
  getting
• 3:46
  serviced,
• 3:47
  you
• 3:47
  can
• 3:47
  check
• 3:48
  off
• 3:48
  your
• 3:48
  grocery
• 3:48
  list.
• 3:49
  Right.
• 3:49
  It's
• 3:50
  immunization
• 3:50
  season.
• 3:51
  You
• 3:51
  can
• 3:51
  get
• 3:51
  your
• 3:51
  flu
• 3:52
  vaccine.
• 3:52
  There
• 3:52
  we
• 3:52
  go.
• 3:53
  All
• 3:53
  right.
• 3:54
  You
• 3:54
  can
• 3:54
  get
• 3:54
  your
• 3:54
  prescriptions.
• 3:56
  Your
• 3:56
  car
• 3:56
  is
• 3:56
  done.
• 3:57
  Off
• 3:57
  you
• 3:57
  go.
• 3:57
  One
• 3:58
  stop
• 3:58
  shop.
• 3:58
  One
• 3:59
  stop
• 3:59
  shop.
• 3:59
  The
• 3:59
  intent
• 4:00
  of
• 4:00
  the
• 4:00
  customer
• 4:01
  actually
• 4:01
  started
• 4:01
  at
• 4:02
  home,
• 4:03
  but
• 4:03
  then
• 4:03
  you
• 4:03
  finished
• 4:04
  your
• 4:04
  shopping
• 4:04
  at
• 4:04
  our
• 4:05
  store.
• 4:06
  So
• 4:06
  the
• 4:06
  lines
• 4:06
  between
• 4:06
  physical
• 4:07
  and
• 4:07
  digital
• 4:07
  are
• 4:08
  truly
• 4:08
  blurring.
• 4:09
  And
• 4:09
  it's
• 4:10
  our
• 4:11
  job
• 4:11
  to
• 4:11
  show
• 4:12
  up
• 4:12
  for
• 4:12
  our
• 4:12
  customers
• 4:13
  and
• 4:13
  members
• 4:14
  in
• 4:14
  an
• 4:14
  omni
• 4:15
  way.
• 4:15
  And
• 4:15
  I
• 4:15
  think
• 4:16
  we
• 4:16
  are
• 4:16
  doing
• 4:16
  it.
• 4:16
  And
• 4:17
  we
• 4:17
  have
• 4:17
  tons
• 4:17
  of
• 4:18
  examples.
• 4:18
  And
• 4:19
  that's
• 4:19
  just
• 4:19
  one
• 4:19
  example
• 4:20
  of
• 4:20
  a
• 4:20
  journey
• 4:20
  that
• 4:21
  we
• 4:21
  unlocking.
• 4:22
  Right.
• 4:22
  So
• 4:22
  you
• 4:22
  can
• 4:23
  get
• 4:23
  your
• 4:23
  tire.
• 4:23
  So
• 4:23
  basically
• 4:24
  my
• 4:24
  big
• 4:24
  takeaway
• 4:24
  is
• 4:25
  through
• 4:25
  Walmart's
• 4:26
  capabilities,
• 4:26
  I
• 4:26
  can
• 4:26
  get
• 4:27
  my
• 4:27
  tires
• 4:27
  rotated
• 4:28
  and
• 4:28
  getting
• 4:28
  a
• 4:28
  shot
• 4:28
  in
• 4:28
  the
• 4:28
  arm
• 4:29
  all
• 4:29
  in
• 4:29
  the
• 4:29
  same
• 4:29
  trip.
• 4:29
  That's
• 4:30
  what
• 4:30
  I
• 4:30
  used
• 4:30
  to
• 4:30
  take
• 4:30
  away
• 4:30
  from
• 4:30
  the
• 4:31
  groceries.
• 4:31
  Yes.
• 4:31
  And
• 4:31
  your
• 4:31
  groceries.
• 4:32
  And
• 4:32
  bananas.
• 4:32
  And
• 4:33
  bananas.
• 4:33
  Let's
• 4:34
  not
• 4:34
  forget
• 4:34
  that.
• 4:34
  All
• 4:35
  right,
• 4:35
  all
• 4:35
  right,
• 4:35
  all
• 4:35
  right,
• 4:36
  all
• 4:36
  right.
• 4:36
  Well,
• 4:36
  let's
• 4:36
  get
• 4:36
  you
• 4:36
  out
• 4:36
  of
• 4:37
  here
• 4:37
  on
• 4:37
  this
• 4:37
  kind
• 4:37
  of.
• 4:37
  The
• 4:37
  topic
• 4:38
  du
• 4:38
  jour
• 4:38
  in
• 4:39
  many
• 4:39
  conferences
• 4:39
  that
• 4:39
  we
• 4:40
  attend
• 4:40
  is
• 4:40
  AI.
• 4:41
  How
• 4:41
  are
• 4:41
  you
• 4:42
  specifically
• 4:42
  looking
• 4:42
  at
• 4:43
  that
• 4:43
  emerging
• 4:43
  technology
• 4:44
  in
• 4:44
  your
• 4:44
  role?
• 4:45
  Yeah,
• 4:46
  AI
• 4:46
  seems
• 4:47
  to
• 4:47
  be
• 4:47
  the
• 4:47
  buzzword
• 4:48
  right
• 4:48
  now.
• 4:49
  And
• 4:50
  I
• 4:50
  can
• 4:50
  give
• 4:51
  you
• 4:51
  one
• 4:51
  example
• 4:52
  that
• 4:52
  my
• 4:53
  team
• 4:53
  is
• 4:53
  really
• 4:53
  working
• 4:54
  on.
• 4:54
  So
• 4:55
  Gen
• 4:55
  AI.
• 4:56
  So
• 4:56
  as
• 4:56
  you
• 4:57
  walk
• 4:57
  into
• 4:57
  our
• 4:57
  store
• 4:58
  today,
• 4:58
  if
• 4:58
  you
• 4:58
  want
• 4:58
  to
• 4:59
  find
• 4:59
  an
• 4:59
  item
• 5:00
  or
• 5:00
  you
• 5:00
  want
• 5:00
  to
• 5:01
  check
• 5:01
  for
• 5:01
  prices,
• 5:02
  you
• 5:02
  can
• 5:02
  do
• 5:02
  that
• 5:02
  with
• 5:02
  our
• 5:02
  app.
• 5:03
  But
• 5:03
  what
• 5:03
  we
• 5:04
  really
• 5:04
  want
• 5:04
  to
• 5:04
  Unlock
• 5:05
  is
• 5:05
  as
• 5:05
  soon
• 5:06
  as
• 5:06
  you
• 5:06
  walk
• 5:06
  into
• 5:06
  the
• 5:06
  store,
• 5:07
  imagine
• 5:07
  your
• 5:08
  weekly
• 5:08
  grocery
• 5:08
  shopping
• 5:09
  list
• 5:09
  pops
• 5:09
  up
• 5:10
  and
• 5:11
  then
• 5:11
  we
• 5:11
  can
• 5:12
  navigate
• 5:12
  you
• 5:13
  personalized
• 5:14
  to
• 5:14
  that
• 5:14
  specific
• 5:15
  store
• 5:15
  aisle
• 5:16
  by
• 5:16
  aisle
• 5:16
  and
• 5:17
  check
• 5:17
  off
• 5:17
  every
• 5:17
  single
• 5:18
  item
• 5:18
  on
• 5:18
  the
• 5:18
  list
• 5:19
  and
• 5:19
  make
• 5:19
  it
• 5:19
  conversational.
• 5:20
  So
• 5:21
  that's
• 5:21
  something
• 5:21
  that
• 5:22
  we
• 5:22
  are
• 5:22
  truly
• 5:22
  trying
• 5:23
  to
• 5:23
  work
• 5:23
  on
• 5:24
  and
• 5:24
  unlock
• 5:24
  from
• 5:25
  an
• 5:25
  omni
• 5:25
  standpoint.
• 5:26
  And
• 5:26
  that's
• 5:26
  a
• 5:26
  gen
• 5:26
  AI
• 5:27
  capability.
• 5:28
  And
• 5:28
  AI
• 5:29
  is
• 5:29
  like
• 5:29
  a
• 5:29
  spectrum
• 5:30
  of
• 5:30
  capabilities,
• 5:30
  right?
• 5:31
  We
• 5:31
  use
• 5:31
  ML,
• 5:32
  it's
• 5:32
  there,
• 5:32
  we
• 5:33
  classify,
• 5:33
  we
• 5:34
  predict.
• 5:34
  And
• 5:35
  obviously
• 5:35
  like
• 5:36
  gen
• 5:36
  AI
• 5:37
  is
• 5:37
  a
• 5:37
  thing
• 5:37
  right
• 5:37
  now.
• 5:38
  We
• 5:38
  create
• 5:38
  content
• 5:39
  and
• 5:40
  then
• 5:40
  we
• 5:40
  think
• 5:40
  about
• 5:40
  conversational
• 5:41
  AI,
• 5:42
  which
• 5:42
  you
• 5:42
  heard
• 5:42
  from
• 5:42
  Tracy
• 5:43
  speak
• 5:43
  about
• 5:43
  Sparky.
• 5:44
  And
• 5:45
  then
• 5:45
  we
• 5:45
  are
• 5:45
  also
• 5:45
  trying
• 5:46
  to
• 5:46
  think
• 5:46
  about
• 5:46
  agents
• 5:47
  who
• 5:47
  can
• 5:47
  act
• 5:48
  on
• 5:48
  your
• 5:48
  behalf
• 5:49
  and
• 5:49
  then
• 5:49
  multi
• 5:49
  agent.
• 5:50
  So
• 5:51
  from
• 5:51
  classification
• 5:52
  all
• 5:52
  the
• 5:52
  way
• 5:52
  to
• 5:53
  multi
• 5:53
  agent,
• 5:54
  we
• 5:54
  are
• 5:54
  thinking
• 5:54
  about
• 5:55
  this
• 5:55
  space
• 5:55
  truly
• 5:56
  and
• 5:56
  innovating
• 5:57
  for
• 5:57
  our
• 5:57
  customers
• 5:58
  and
• 5:58
  members
• 5:59
  and
• 5:59
  how
• 5:59
  do
• 5:59
  we
• 5:59
  make
• 5:59
  our
• 6:00
  shopping
• 6:00
  easier,
• 6:02
  faster,
• 6:02
  seamless,
• 6:04
  right?
• 6:04
  Wow,
• 6:05
  Karthika,
• 6:06
  I'm
• 6:07
  looking
• 6:07
  forward
• 6:07
  to
• 6:08
  that
• 6:08
  day.
• 6:08
  I
• 6:08
  can't
• 6:09
  wait
• 6:09
  to
• 6:09
  check
• 6:09
  back
• 6:09
  in
• 6:10
  with
• 6:10
  you
• 6:10
  again
• 6:10
  in
• 6:11
  a
• 6:11
  few
• 6:11
  months
• 6:12
  or
• 6:12
  days
• 6:13
  maybe.
• 6:13
  I
• 6:13
  don't
• 6:14
  know
• 6:14
  how
• 6:14
  long
• 6:14
  that
• 6:14
  will
• 6:14
  be,
• 6:15
  probably
• 6:15
  months.
• 6:16
  But
• 6:17
  I
• 6:17
  love
• 6:17
  that
• 6:17
  you
• 6:18
  didn't
• 6:18
  say
• 6:18
  years
• 6:19
  either.
• 6:19
  That's
• 6:19
  great.
• 6:20
  No,
• 6:21
  love
• 6:21
  that
• 6:21
  you
• 6:21
  had
• 6:22
  the
• 6:22
  time
• 6:22
  to
• 6:22
  share
• 6:23
  your
• 6:23
  experience
• 6:23
  with
• 6:24
  us
• 6:24
  today
• 6:24
  and
• 6:24
  give
• 6:25
  us
• 6:25
  a
• 6:25
  few
• 6:25
  examples
• 6:25
  in
• 6:26
  our
• 6:26
  audience,
• 6:26
  a
• 6:26
  few
• 6:26
  examples
• 6:27
  of
• 6:28
  just
• 6:28
  what
• 6:28
  we
• 6:28
  can
• 6:29
  expect
• 6:29
  from
• 6:29
  the
• 6:29
  shopping
• 6:30
  experience
• 6:30
  at
• 6:30
  Walmart.
• 6:31
  We
• 6:32
  want
• 6:32
  to
• 6:32
  give
• 6:32
  a
• 6:32
  big
• 6:32
  thank
• 6:33
  you
• 6:33
  also
• 6:33
  to
• 6:33
  Walmart
• 6:34
  for
• 6:34
  hosting
• 6:34
  us
• 6:35
  today,
• 6:36
  for
• 6:36
  helping
• 6:36
  us
• 6:36
  to
• 6:37
  bring
• 6:37
  you
• 6:37
  the
• 6:38
  perspectives
• 6:38
  of
• 6:38
  Karthika
• 6:39
  and
• 6:39
  all
• 6:39
  of
• 6:39
  the
• 6:40
  wonderful
• 6:40
  Walmart
• 6:41
  executives
• 6:41
  that
• 6:41
  have
• 6:41
  joined
• 6:42
  us
• 6:42
  on
• 6:42
  the
• 6:42
  show
• 6:42
  today.
• 6:44
  We
• 6:44
  are
• 6:44
  signing
• 6:45
  off
• 6:45
  for
• 6:46
  the
• 6:46
  afternoon.
• 6:47
  Thanks
• 6:47
  to
• 6:47
  all
• 6:47
  of
• 6:47
  you
• 6:47
  who've
• 6:48
  been
• 6:48
  following
• 6:48
  along
• 6:48
  and
• 6:49
  until
• 6:49
  next
• 6:49
  time,
• 6:50
  be
• 6:50
  careful
• 6:50
  out
• 6:51
  there.