Latest / Mortgage Research Network Podcast
Gen Z’s Trust Crisis: Why Young Buyers Are Turning Away from Pros
Gen Z’s confidence in mortgage and real estate professionals is collapsing, with trust in loan officers dropping to just 19% and real estate agents to 33%. Tim Lucas and Craig Berry dig into the reasons behind the distrust and what it means for the future of homebuying.
In this episode you’ll learn:
The decline in trust: Gen Z’s faith in financial pros fell from 61% → 40% in just one year.
Why it’s happening: This generation grew up through the 2008 financial crisis, the COVID downturn, and repeated banking scandals.
Where they go instead: 74% rely on YouTube, 46% on TikTok/Instagram, and 43%…
The skinny
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