Latest / Mini Scroll / MINI TECH SCROLL: Anthropic influencer dinner, "masculinised" tech marketing, Starbucks x ChatGPT + Tim Cook exit
Transcript
- 0:00Coming up today on Mini Tech Scroll, Anthropic's attempt to
- 0:03court influences the new and unnecessary Starbucks and
- 0:06ChatGPT collaboration, and Apple ushers in a new era of
- 0:10leadership. Hey everyone, and welcome to
- 0:12Mini Scroll. The daily Internet culture
- 0:14podcast bring you the biggest stories from social media, the
- 0:17creator economy and the digital space every Monday through
- 0:21Thursday and sometimes Fridays. My name is Annabelle and I'm
- 0:24your Wednesday Mini Tech Scroll host and also the deputy editor
- 0:27of Australian youth digital media brands Centennial World.
- 0:31Welcome back to Mini Tech Scroll.
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- 0:39I know it might take a little bit to get used to, but I think
- 0:42it's a fun way to start the episode.
- 0:44Anyway, the stories this week, I do want to say a quite brand
- 0:47focused, which is a bit unusual for Mini Tech Scroll, but
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- 0:53so I know to cover them more often.
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- 1:06OK, let's get into the stories this week.
- 1:09I need to start with this anthropic influencer dinner
- 1:12that's making the rounds. I started seeing it towards the
- 1:15end of last week with a couple New York City based creators
- 1:19like Carly Weinstein, Deepa Sharma, who's known as Real
- 1:22Deepa Online among others in attendance at this anthropic
- 1:26dinner. So the event seemed to be a sit
- 1:29down meal with conversation starters scattered across the
- 1:32table that was seemingly generated by Claude.
- 1:35There's been quite a bit of coverage of this story from tech
- 1:38journalists. Taylor Lorenz dubbed this event
- 1:41as quote Anthropic gallipop dinners for influencers to
- 1:45promote Claude Georgia from the Please don't make me focus up
- 1:48Stack who I feel like I'm siding quite frequently.
- 1:51Recently, she predicted that this is something that will
- 1:53likely become increasingly popular because quote Anthropic
- 1:57has been aggressively hiring for its social team over the last
- 2:00year. So in saying that maybe this is
- 2:03something that we should get used to.
- 2:05We have had a couple of episodes here and there discussing the
- 2:08ways in which Anthropic is marketing itself to the masses,
- 2:12which is most often as an ethical AI tool.
- 2:15We've covered this in relation to the company's red line with
- 2:19the US government and its media campaign to how the company had
- 2:23hired A philosopher to teach AI morals.
- 2:26And of course, there are many contradictions here because
- 2:29Anthropic does have a partnership with Palantir
- 2:31Technologies, which is entangled with the US military and ICE.
- 2:36But I feel like the move towards influences is just another way
- 2:40to market itself as an approachable tool and an
- 2:42alternative to other AI platforms.
- 2:45Speaking of the dinner, some of the influences that attended
- 2:48this event are definitely considered as problematic, but
- 2:52the discourse on Reddit has been less than favourable towards the
- 2:55attendees because they went to the event not just because of
- 2:58who they are, but of course that plays into it.
- 3:00And with this, many Reddit users are also questioning what the
- 3:03point of this dinner was and who Anthropic is trying to cater to
- 3:07with it. Because not all of the creators
- 3:09in attendance were tech creators.
- 3:11And I will say, as I've already touched on, I'm kind of not
- 3:14surprised by this because Anthropic really tries to market
- 3:16itself to the masses. So this just feels like another
- 3:19way to do so. But I do want to share a bit of
- 3:22a summary of the sentiment in the subreddits towards this
- 3:24influencer event. 1 user described the whole event as
- 3:27quote UN quote dark sided, while another said that quote this
- 3:31isn't the flex you think it is, referring to the attendees.
- 3:34Others wrote that it just feels very quote UN quote dystopian
- 3:37and that quote we have really lost the plot, which I think is
- 3:41probably fair. There also seems to be an
- 3:44ongoing joke within this discourse that Claude slash
- 3:46Anthropic will take a class of influences to Coachella next
- 3:50year. But this year we have already
- 3:52seen the promotion of AI through the festival, mostly through
- 3:55Google. Ahead of the festival, Carol G
- 3:58ended up doing a campaign with Google where she shared quote UN
- 4:01quote hints for her headlining performance through using the
- 4:05Google AI function and asking questions that way.
- 4:08On top of this, Google AI also sponsored influences ahead of
- 4:11the festival, including TikTok creator Monet McMichael as well
- 4:16as nick from love island season 7.
- 4:18And I have even seen tik Toks from the festival grounds that
- 4:22there was a Google Gemini photo brief.
- 4:25So we are already seeing these AI activations and activities at
- 4:30a festival like Crotela, but I could definitely see more of
- 4:33these AI companies leading into this moving forward.
- 4:36With that being said, having an influencer, the work with a tech
- 4:40product or AI tool through content isn't exactly new.
- 4:43We have seen this time and time again.
- 4:45But I wanted to cover this story specifically because I think
- 4:48it's interesting alongside other conversations that have been
- 4:51circulating online over the past few months.
- 4:54One that was specifically about tech companies trying to hire,
- 4:58quote UN quote, storytellers and people that can communicate and
- 5:01distribute their message to the masses effectively.
- 5:04I feel like this really took off towards the beginning of the
- 5:07year, maybe around February, specifically after a TikTok by a
- 5:11New York City based creator named Lauren went pretty viral.
- 5:14She argued that marketing is going to become increasingly
- 5:18important in tech with AI kind of democratizing coding and
- 5:23software development. I'll insert the TikTok here so
- 5:25you can hear her argument. So the.
- 5:27CEO of Snapchat just said that because basically anyone can
- 5:30build software now through vibe coding, companies are going to
- 5:33start allocating their budgets less on engineering and more on
- 5:36marketing. Even the Co founder of open I
- 5:38said taste is the new core skill.
- 5:40Tech companies are now in a minor arms race to prove that
- 5:43they have taste. They're hiring storytellers,
- 5:45creating high end swag, and basically trying to make their
- 5:48brand have aura. Because if the building part is
- 5:50now getting automated and so many people are building now the
- 5:54bottleneck shifts to why people should care.
- 5:57I think this is a good thing for the creatives and the marketing
- 6:00girlies is that tech needs you. I will say some people believe
- 6:04that this kind of discussion and mentality is a little bit of
- 6:08hope call for those who work in creative fields or have a
- 6:12certain level of affinity for the arts and humanities.
- 6:15And I'm definitely sympathetic to that view.
- 6:17But I also do believe in the value of effective communication
- 6:20when you are marketing tech products because they can be
- 6:23quite complicated for the general consumer.
- 6:26In a similar vein, there's also a growing conversation right now
- 6:28on TikTok about how marketing seems to be rebranding as an
- 6:32industry. This really kicked off when a
- 6:34brand and social consultant named Miranda Shanahan posted a
- 6:38TikTok claiming that marketing is becoming quote UN quote
- 6:42masculinized. And she pointed to job titles
- 6:45being changed seemingly to appeal to men.
- 6:49I'm convinced marketing is being rebranded so that boys can do it
- 6:52too. We are suddenly seeing the same
- 6:53old marketing roles being given new technical coded names.
- 6:57Narrative engineer, go to market engineer, even saw a UGC
- 7:00engineer. The most interesting part of all
- 7:02of this is that this is actually actually history repeating
- 7:04itself. Before software engineer was a
- 7:06job title, programming was actually a secretarial task
- 7:09mainly done by women. It all changed in the 80s when
- 7:11the personal computer was invented and the industry
- 7:13started to realize that actually software is where the money was.
- 7:16Programming was then rebranded into software engineering.
- 7:20The industry started promoting this idea of the lone male
- 7:22genius and overtime this filtered women out.
- 7:25The software was feminized when it was considered clerical,
- 7:27masculinized when it became high status.
- 7:29Marketing was feminized when it was making things pretty.
- 7:32Now marketing is being masculinized because AI has made
- 7:35it so anyone can code, and now the biggest problem is
- 7:37distribution. This technical language is being
- 7:40applied to earn respect with leadership without considering
- 7:42what that means for who those roles might go to and who feels
- 7:45qualified to apply. And I will say there has been a
- 7:48little bit of pushback on her take, but I thought her point
- 7:52was interesting because given that we unfortunately live in a
- 7:54patriarchal society, when an industry is catered to, men
- 7:59overcomes increasingly masculine quote UN quote.
- 8:02This indicates an increased level of importance and
- 8:04legitimacy associated with that space, even though this often
- 8:09shouldn't be the case. So I think with this context,
- 8:12the interest and investment in influencer marketing from a
- 8:15company like Anthropic does make sense.
- 8:18Of course, on top of this, influencer marketing has been a
- 8:21very successful marketing tool for many different industries.
- 8:24But I think it's safe to say, given the way that this dinner
- 8:28has landed among the masses, these companies need chronically
- 8:31online storytellers and marketers to spread the
- 8:34messaging effectively. This is something that Lawrence
- 8:36talks about all the time. A lot of marketing these days is
- 8:39understanding how the Internet will react to a certain campaign
- 8:42or launch. But I will say at this stage,
- 8:45with marketing AI companies and tools, I do think it's quite an
- 8:49uphill battle that I don't think will be solved by someone's
- 8:53favorite influenza promoting it, especially as anti AI sentiment
- 8:57is really hitting its peak as we kind of discussed last week.
- 9:01But yes, I would definitely be curious to hear what you guys
- 9:04think about the way we're talking about marketing in tech
- 9:07and how these companies are using influencer marketing.
- 9:11Speaking of AI partnerships that did not read the room, I need to
- 9:16mention this Starbucks and Chachi PT collaboration because
- 9:20literally what is that headline? What is going on?
- 9:23What timeline are we living in? I think it's safe to say that
- 9:26Open AI and Starbucks are arguably two of the most hated
- 9:29companies online at this current moment in time.
- 9:32When it comes to to Open AI, we have discussed the public
- 9:36sentiment towards the company pretty extensively over the past
- 9:39few weeks, so I'm not going to rehash it all here.
- 9:42But as a quick reminder, social media users have really been up
- 9:45in arms about Open AI since the tech company reached an
- 9:49agreement with the Department of War last month in the US.
- 9:52And this really heightened A boycott ChatGPT campaign, which
- 9:57became known as the Quit GPT Movement.
- 9:59And that isn't even to mention the expose on Sam Altman that
- 10:02dropped earlier this month by The New Yorker.
- 10:05I also covered that in last week's episode if you want more
- 10:08detail. Meanwhile, Starbucks has
- 10:10actually come up a couple times in many scroll recently as well.
- 10:13As Lauren previously explained, there are a few different
- 10:16reasons why people are boycotting a Starbucks, but the
- 10:19overarching reason is to stand in solidarity with the workers
- 10:23in their union. And for a little bit of context,
- 10:25part of it comes down to the Starbucks Workers Union's pro
- 10:30Palestinian stands being struck down by Starbucks corporate
- 10:33side, whereas the other part of it is the result of unfair
- 10:37treatment of workers. Where Starbucks Union has been
- 10:39fighting for a fair union contract and they're fighting
- 10:43for a variety of different changes such as pay rises, just
- 10:47cause protections as well as more hours before new hires.
- 10:51There are a few more things and I'll link the Starbucks Union
- 10:54website so you can see it from the source.
- 10:57But anyway, back to the story at hand because last week it was
- 11:00announced that Starbucks and ChatGPT are collaborating on a
- 11:03new beta Starbucks app available through the chat bot.
- 11:07As Starbucks announcements reads quote in ChatGPT, customers can
- 11:11explore a new Starbucks app that helps them find a Starbucks
- 11:14drink based on their mood or vibe of the day.
- 11:17Just tell ChatGPT what you're in the mood for or even upload a
- 11:20photo that captures your vibe tag at Starbucks and it will
- 11:23offer Starbucks drinks that match your request in the
- 11:26announcement. They kind of position it as a
- 11:28way for customers to be encouraged to try new things,
- 11:32which kind of feels insane. As you probably would have
- 11:34guessed, social media users are not impressed by this
- 11:37collaboration, which honestly is not a surprise given the current
- 11:41attitude to both these companies.
- 11:42But honestly, that could have also been the reason why they
- 11:45collaborated. They kind of have nothing to
- 11:46lose. But As for why social media
- 11:49users are not happy with the collaboration, I have seen takes
- 11:51on TikTok that say that a collaboration like this
- 11:55encourages dependence on AI and therefore erases independence of
- 11:59thoughts. So in one TikTok I even saw it
- 12:02described as apocalyptic. I need you to hear me when I say
- 12:05this. We have lost the plot.
- 12:08Starbucks is rolling out this new collaboration with Chachi BT
- 12:12and I almost can't put into words how concerning this type
- 12:17of marketing and trend with AI is.
- 12:22This is what I found in my inbox this morning.
- 12:24A suggestion to ask Starbucks GPT.
- 12:26I'd like something high in protein, low in sugar for it to
- 12:29suggest the sugar free vanilla protein latte.
- 12:32I can't even stomach it. It is completely just erasing
- 12:36any independence of thought. Like you could have come up with
- 12:39that yourself. If you rely on AI to make
- 12:44decisions like this, you have completely lost the plot and you
- 12:49are becoming completely standardized to be a shell of a
- 12:52human being without any free thinking or capability to have a
- 12:57personality. I have quite a few thoughts on
- 13:00this collaboration. First and foremost, this is just
- 13:02another example of a company using AI when it just doesn't
- 13:05need to. Like we're seeing Starbucks
- 13:07trying to find a way to jump on the AI bandwagon when it doesn't
- 13:11have to in this way. But I do think there are other
- 13:13interesting layers at play here, because I think it raises the
- 13:16question around Starbucks's environmental impacts.
- 13:20There have been allegations of Starbucks greenwashing
- 13:22repeatedly over the years. Back in 2024, for example,
- 13:26Starbucks purs sued in the US by the National Consumers League
- 13:30alleging that the company was misleading consumers by saying
- 13:33that it was quote UN quote committed to 100% ethical coffee
- 13:37sourcing. On top of this, Starbucks does
- 13:39really continue to rely on single use plastics despite
- 13:43efforts to encourage keep cops and other reusable cops, as well
- 13:46as introducing more sustainable alternatives.
- 13:49Obviously, there is an ongoing and important conversation
- 13:52around the environmental impact of chat, GPC and AI.
- 13:56And this is something that we have covered before.
- 13:58And while there is a lot of debate around the exact impact,
- 14:02we know AI has a rather significant environmental impact
- 14:05due to the high energy consumption and water uses for
- 14:09cooling data centers. So with Starbucks collaborating
- 14:12with AI in this way, that feels super unnecessary.
- 14:16You could say that this is another example of the company's
- 14:19negative environmental impact, which ultimately contributes to
- 14:23its greenwashing efforts. On top of the environmental
- 14:26question, I do think it's also interesting to to consider the
- 14:29history of coffee shops here. I know that sounds kind of out
- 14:32of pocket and insane, but these spaces have long been considered
- 14:35as a primary social space for communities.
- 14:38Like if we go back to what many consider as the origin of coffee
- 14:42houses in the Middle East, they were widely considered as
- 14:45social, business, and political hubs.
- 14:48This is definitely continued on in its own way to the modern
- 14:51era. These days, coffee shops and
- 14:53even chains like Starbucks are probably 1 of the last kind of
- 14:57third spaces I guess for many young people to go and interact
- 15:00with their friends and peers that doesn't cost an arm and a
- 15:03leg. With that being said, it
- 15:05definitely feels ominous for a company like Starbucks to
- 15:08support AI in this way considering many see this path
- 15:13as a way to lessen interpersonal connection down the line.
- 15:17OK, that brings us to my last story for today.
- 15:20I'm sure you've probably all heard about it already, but
- 15:22obviously I couldn't ignore it. And that is that Tim Cook is
- 15:26down from his position as Apple CEO.
- 15:28We don't really often cover personnel changes on mini tech,
- 15:31but this story is just too big to ignore.
- 15:33So news broke yesterday that Tim Cook will become Apple's
- 15:36executive chairman with John Tarnis to become the Apple CEO.
- 15:41So obviously, Tim Cook is not leaving Apple.
- 15:43His new role will primarily involve engaging with
- 15:46policymakers, including Congress, of course.
- 15:49And I will say his departure has been long rumored, but I don't
- 15:53think people were expecting it right at this moment.
- 15:55Since the news broke, there's been a lot of conversation
- 15:58around Tim Cook's tenure at Apple and what he has meant to
- 16:01the company, and I thought I'd give a little bit of context
- 16:04here. So he took over from Steve Jobs
- 16:06in 2011, having originally joined the company in 1998.
- 16:10And over the course of his 15 year tenure as CEO, Apple has
- 16:14dramatically and rapidly scaled as The Newsroom announcement
- 16:19from Apple reads. Quote under Cook's leadership,
- 16:22Apple has grown from a market capitalization of approximately
- 16:26350 billion U.S. dollars to four trillion U.S. dollars,
- 16:31representing a more than 1000% increase.
- 16:34And yearly revenue has nearly quadrupled from 108 billion U.S.
- 16:38dollars in fiscal year 2011 to more than 416 billion U.S.
- 16:44dollars in fiscal year 2025. And the way Tim Cook really
- 16:48managed to do this was by introducing new products and
- 16:51services, of course. And that has included the Apple
- 16:53Watch, Airpods. Honestly, those are two things
- 16:56that people probably couldn't live without today.
- 16:58And he even brought chip design in house.
- 17:01On top of introducing new products and services, the range
- 17:04of products has also expanded drastically.
- 17:07There are now about a million versions of each Apple product,
- 17:10which has also added to the revenue.
- 17:12While Tim Cook has been praised for his leadership, he's also
- 17:16faced criticism from tech circles.
- 17:19I was listening to The Verge cast this morning and the hosts
- 17:21were talking about how Tim Cook is not the quote UN quote most
- 17:25innovative leader where there was seemingly a focus on
- 17:28creating the perfect product as opposed to taking risks.
- 17:32Here's my big criticism of the Tim Cook era.
- 17:35They don't make enough stuff. They, like, simply do not have
- 17:38enough products. They're not taking enough shots.
- 17:40And when they do take the shots, they put too much pressure on
- 17:43them in like weird ways. The example I always go back to
- 17:47just, I think it's funny is the introduction of the Apple Watch
- 17:51where they just like overloaded the Apple Watch with
- 17:54expectations and hype. It's like, guys, you don't have
- 17:56to. You can just, you can just have
- 17:58more products. You can just try more things and
- 18:01see what works. The the vision Pro is the same
- 18:03way. They just like overloaded this
- 18:05VR headset with all of these expectations because they
- 18:08weren't trying enough things, right?
- 18:11Because the Tim Cook era is so much about optimizing the things
- 18:13that already exist. And certainly there are are
- 18:16products during his tenure that are very important.
- 18:19Like Airpods are very important. You make, you can go down the
- 18:21list, there's a lot of important products that came up, but all
- 18:24even Airpods are like now there's 50 variations of
- 18:26Airpods. But that that's my criticism of
- 18:30the Cook era, is that it was so deliberate because everything
- 18:33had to scale to a huge number, that sometimes their failures
- 18:38were even bigger failures than they needed.
- 18:39To be there's a chance that the new CEO, John Thomas, who is
- 18:43currently a senior vice president at Apple and has a
- 18:46history in hardware engineering, might be more open to these
- 18:50products risks and ultimately innovation.
- 18:52But there's also a chance that he will stick to the path that
- 18:55Tim Cook has set, given he has been at the companies for
- 18:58decades as well, starting back in 2001.
- 19:01On top of the frustration, I guess, around the quote, UN
- 19:04quote, lack of innovation, there's also been frustration
- 19:08towards the way Tim Cook has kind of handled the Trump
- 19:11presidency and kind of cozied up to him.
- 19:14I've seen discourse that people think that's why he's not
- 19:17leaving the company entirely. That's why he's kind of going
- 19:20into this role where he's engaging more with policymakers
- 19:23because if they have someone at the helm that Trump likes and
- 19:26knows, they might have a better chance of getting what they
- 19:29want. Having said that, though, there
- 19:31are definitely problems that John Thomas will inherit as the
- 19:36CEO. And the major question at this
- 19:37stage does seem to be about AI since Apple hasn't really been
- 19:42pouring as much money into AI as their counterpart.
- 19:45Instead, they seem to be positioning themselves as a
- 19:47distributor of these products since so many people have Apple
- 19:51products. But I guess we will just have to
- 19:53wait and see what happens there. Well, that is everything from
- 19:56Mini Tech School today. I really hope you guys enjoyed
- 19:59and I guess if you didn't, Lauren will be back for a
- 20:01regular episode of Mini School tomorrow.
- 20:03But thank you so much for listening.
- 20:05Bye. Centennial World Podcast Network
- 20:07operates on Gadigal land. We would like to acknowledge the
- 20:10Gadigal of the Eora Nation, the traditional custodians of this
- 20:13land, and pay our respects to elders both past and present.