Designing Driverless Cars for Everyone (Not Just Early Adopters)
Driverless cars can pass every safety test and still lose the passenger — because trust, not technology, decides whether robotaxis actually scale.
Dr. Clare Mutzenich on the human factors inside the autonomous vehicle almost no one is designing for.
Most coverage of autonomous driving is about the driving. This conversation is about everything else — what happens inside the cabin of an empty robotaxi when something goes wrong, and who's in charge when there's no driver to turn to. Dr. Clare Mutzenich is Professor of Human and AI Interaction at Loughborough University and founder of…
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