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Effective Negotiation: Remaining Calm and Nimble During Difficult Conversations - Derek Gaunt

Negotiations can be uncomfortable, difficult and even contentious. Former Hostage Negotiator Derek Gaunt, author of “Ego, Authority, Failure”, teaches business leaders to gain trust and negotiate evenly when emotions are running high.

Every difficult conversation is a guided discovery process. -Derek Gaunt

Takeaways + Tactics

A negotiation is nothing more than a difficult conversation. Discomfort and negative emotions impede our ability to cognitively process that which is in front of us.

Awkwardness promotes accelerated learning because it forces the brain to focus more. When feeling…

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