EP 74 — Roger's Jill Castilla on Building Fee-Free Banking for Under-18 Military Recruits
Roger fills gaps other military banks ignore: free credit score monitoring that typically costs $20 monthly, 2% yield on checking with savings rates reaching 5.25% during peak periods, and zero overdraft fees while competitors generate significant revenue from service member overdrafts. Jill Castilla, President & CEO of Roger Bank/Citizens Bank of Edmond, walks through how the platform's fraud detection handles the reality that 75% of account opening attempts come from bots, while allowing legitimate zero-balance accounts to remain open for a year pre-enlistment.
All Roger staff have military…
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