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Transcript

The Jaded Dentist: Finding a Path to Renewal · The Millionaire Dentist™

• 0:03
  Speaker 1: Hello, everyone, Welcome to the Millionaire Dentist Podcast, brought to
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  Speaker 1: you by four Quadrons Advisory. On this podcast, we break
• 0:11
  Speaker 1: down the world of dentistry, finances and business practices to
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  Speaker 1: help you become the millionaire dentists you deserve to be.
• 0:17
  Speaker 1: Please be advised we do speak with an honest tongue
• 0:19
  Speaker 1: and may not be safe for work.
• 0:24
  Speaker 2: Hello and welcome. This is Casey Hires back at the
• 0:26
  Speaker 2: Millionaire Dentnist Podcast in studio with co host Jared Bridgeman.
• 0:29
  Speaker 3: Casey, good morning.
• 0:30
  Speaker 2: How are you doing great?
• 0:32
  Speaker 3: Doing great? Doing great? Huh?
• 0:34
  Speaker 4: So you know in our office, we've we've got our
• 0:36
  Speaker 4: fantasy football leagues going on. I wanted to ask how
• 0:38
  Speaker 4: your team was doing.
• 0:39
  Speaker 2: Two and h two and oh all right, I don't
• 0:41
  Speaker 2: know half the people on my team. Okay, I don't.
• 0:44
  Speaker 3: I don't.
• 0:44
  Speaker 2: I don't follow it much like, yeah, you know, old man,
• 0:48
  Speaker 2: get off my lawn. I used to be obsessed with
• 0:51
  Speaker 2: the NFL and every player, and now I don't know
• 0:54
  Speaker 2: what it is. Man. It's just getting old. I don't
• 0:55
  Speaker 2: I don't care as much. No, I still want to win, right,
• 0:58
  Speaker 2: but for different it's it's I don't know, I don't
• 1:02
  Speaker 2: know half my roster. Yeah, like I was following them
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  Speaker 2: back when you know Peyton Manning and his brother Adrian
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  Speaker 2: Peterson and all that. I know those guys, I go
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  Speaker 2: to draft them and oh, yeah they're retired. Who are
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  Speaker 2: these new guys?
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  Speaker 3: I don't know five years ago?
• 1:15
  Speaker 2: I don't know who they are? The heck is this?
• 1:19
  Speaker 2: Yeah that's uh that guy scoring thirty forty points. I'm like,
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  Speaker 2: I don't even know where they went to college or
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  Speaker 2: anything about it.
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  Speaker 3: Either way, thank you? You know you know, all right,
• 1:28
  Speaker 3: I'm pulling for you.
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  Speaker 2: I try not to uh put too much stock in it,
• 1:32
  Speaker 2: right right, Like people get mad. I saw there was
• 1:35
  Speaker 2: a couple and she basically was like, why is my
• 1:40
  Speaker 2: husband mad? For two days? When the Eagles lose? The
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  Speaker 2: whole house has got a cloud over. The kids are like,
• 1:45
  Speaker 2: what's wrong with daddy? And the husbands like basically admitted, Yeah,
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  Speaker 2: that's kind of foolish. What are we doing here?
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  Speaker 3: That's so funny.
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  Speaker 4: So I'm guessing what you're saying is is you're not
• 1:55
  Speaker 4: hoping to win and use that that win pool a
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  Speaker 4: pot of money for your retirement.
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  Speaker 2: Yeah correct, Yeah, all right, we're not supposed to talk
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  Speaker 2: about it off the books money.
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  Speaker 3: That's right. I'm sorry. I meant to.
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  Speaker 2: Casey.
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  Speaker 4: All for fun, that's right, it's all for fun, you know,
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  Speaker 4: being that old man yelling at clouds, get off my
• 2:13
  Speaker 4: off my yard kind of thing that makes me think of,
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  Speaker 4: you know, a case that we run into here and there.
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  Speaker 3: Which is like the the older jaded dentist.
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  Speaker 2: Let's go negative today, let's do it.
• 2:24
  Speaker 3: Let's do it negative.
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  Speaker 4: I mean, we've been too positive to our listeners and
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  Speaker 4: it's time we really kicked them in the ass. But
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  Speaker 4: I wanted to get your opinion on that, because you know,
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  Speaker 4: you and your your team, you again or the boots
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  Speaker 4: on the ground. You get to go out there and
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  Speaker 4: you're you're you're speaking daily with with with a practice
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  Speaker 4: owners and dentists.
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  Speaker 3: What insight can you can you give me to the
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  Speaker 3: this the Jada dentist.
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  Speaker 4: I may have shown up to an event that maybe
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  Speaker 4: at a conference and maybe you've gotten on the phone with.
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  Speaker 2: Yeah, I mean the people listening. If it's not you, you
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  Speaker 2: probably know somebody where they're they're burnt out in dentistry.
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  Speaker 2: They're they're cynical, they're frustrated, it can't be done. It's
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  Speaker 2: the then astry today, it's impossible to be profitable, right,
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  Speaker 2: And I've been in rooms with these conversations. Right, we're
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  Speaker 2: presenting on this subject matter, and we get into some
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  Speaker 2: Q and A, and then you come across somebody who
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  Speaker 2: you can just tell they have had it. And so
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  Speaker 2: we're going to unpack some of that today, right, What
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  Speaker 2: what are the things that that they say, some reality,
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  Speaker 2: some excuses. What's that look like? Why is it impossible
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  Speaker 2: to be profitable? And again you'll have somebody burnt out
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  Speaker 2: and somebody next to them is printing money and doing
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  Speaker 2: just fine, right, right, So what's the difference between these two? Yeah,
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  Speaker 2: let's get into that.
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  Speaker 4: And and you know, obviously this all falls right in
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  Speaker 4: line with with who we are as a company and
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  Speaker 4: what we provide and what we do. But you know,
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  Speaker 4: I would in my mind, the top thing that sticks
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  Speaker 4: out I hear a lot of things about from everybody
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  Speaker 4: and our team is what can really bring a practice
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  Speaker 4: down and make them feel feel you know, so jaden
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  Speaker 4: and old and over. It is like the abundance of
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  Speaker 4: insurance companies and making pennies on the dollars what you
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  Speaker 4: could be making.
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  Speaker 2: There's half a dozen excuses that you know, it's a reality.
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  Speaker 2: In dentistry, the margin for profit, the margin for success
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  Speaker 2: or the margin for air is much smaller now. You know,
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  Speaker 2: people talk about maybe their mentor when they were starting out,
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  Speaker 2: and the older dentists like the way dentistry was. It
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  Speaker 2: seemed like there was a way to make more money
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  Speaker 2: and enjoy dentistry and not have all these headwinds, have
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  Speaker 2: all these obstacles in your way. But again, adapt or
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  Speaker 2: or what right adapt or die? Is that the line?
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  Speaker 2: I mean, that's a little that's a little darker. But
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  Speaker 2: you know, hypothetically speaking some of the things I hear
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  Speaker 2: from practice owners, it's sad because again, there are real
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  Speaker 2: challenges that if you do not address them, you're going
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  Speaker 2: to be frustrated.
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  Speaker 4: And insurance can kick your butt, you know what I mean,
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  Speaker 4: Like it's not some thing we're kind of poop pooing
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  Speaker 4: over here.
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  Speaker 2: Yeah. Yeah, So recently I was out west and you know,
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  Speaker 2: this exact thing happened. Right, You have a very nice person,
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  Speaker 2: the boy. When we started getting into the nuts and
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  Speaker 2: bolts of the business side of dentistry, you could just
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  Speaker 2: feel the frustration. Typically it starts when when when how
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  Speaker 2: much longer do you want to practice. I want to
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  Speaker 2: retire yesterday. That's kind of a tongue in cheek joke,
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  Speaker 2: but that's typically the first thing, and then once you
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  Speaker 2: start peeling the onion bag. Insurance and staff are really easy,
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  Speaker 2: but as a practice owner resists the temptation to just
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  Speaker 2: stay in that and just act like there's no way
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  Speaker 2: out right. Insurance is tough, Insurance reimbursements. You're producing a
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  Speaker 2: lot of dentistry, you're not getting paid. It's easy to
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  Speaker 2: be pissed off at insurance. Understand that staff is hard.
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  Speaker 2: It's hard to get a good staff. I even heard
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  Speaker 2: one of there's so much better oral care these days
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  Speaker 2: that there's just less tooth decay and less dentistry out there,
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  Speaker 2: and I thought, I thought that was a stretch.
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  Speaker 3: That seems like a bit much like that's that's well,
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  Speaker 3: that's not plausible.
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  Speaker 2: Then it got tied into so unless you are unethical
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  Speaker 2: and doing unnecessary dentistry. Again, it's just impossible to be
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  Speaker 2: successful in dentistry these days. Dentistry is a dying It
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  Speaker 2: just it really goes to negative town again with a
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  Speaker 2: small percentage of practice owners. But it's something I wanted
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  Speaker 2: to talk about now.
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  Speaker 3: Often the better oral thing does seem to kind of
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  Speaker 3: throw me for a loop.
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  Speaker 4: You know, I obviously am better about taking care of
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  Speaker 4: my teeth now than I was when I was fourteen,
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  Speaker 4: let's say, or whatever, but you know, I still go
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  Speaker 4: twice a year. Maybe I just don't have you know,
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  Speaker 4: mouthful cavities anymore.
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  Speaker 2: Well as a patient, it's yeah, I don't have cavities. Yeah,
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  Speaker 2: And I had a pretty pretty good checkup, right, I
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  Speaker 2: guess to for a practice owner, all I'm doing is
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  Speaker 2: right checking and cleaning and you know, minimal. I mean, yeah,
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  Speaker 2: that's where they were going with that use. But I
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  Speaker 2: just kind of looked at him like, huh, I.
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  Speaker 3: Feel like he's been thinking about that in searching for
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  Speaker 3: that real hard Why am I not doing so well?
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  Speaker 2: It's got to be this, yeah, well, And it was
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  Speaker 2: even tied to in the in this environment of corporate
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  Speaker 2: dentistry in DSO, where they are potentially not all but
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  Speaker 2: some are some maybe pushing excess dentistry and you know,
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  Speaker 2: having it don to say, yeah, I had somebody go
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  Speaker 2: to a corporate place and they seven cavities and you know,
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  Speaker 2: twenty thousand dollars worth of work and they got a
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  Speaker 2: second opinion, and then they look at it and go, uh, no,
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  Speaker 2: you know, it's almost like taking your car to the
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  Speaker 2: mechanic ooh, you know, let's go down that road. Yeah,
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  Speaker 2: took my car to the dealership because the air conditioning
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  Speaker 2: goes out seventeen hundred dollars later, and they tell me
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  Speaker 2: all this other stuff's wrong. And then we take it
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  Speaker 2: to like a local reputable shop and they go, no,
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  Speaker 2: it's just this little thing here and there. But no,
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  Speaker 2: you're fine. It's like, huh, two different opinions, right, yeah,
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  Speaker 2: And I think you've got to find your sweet spot
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  Speaker 2: as a practice owner and again decide but what you want.
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  Speaker 2: But I would just say insurance is hard. Yeah, so
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  Speaker 2: you can either retreat or you can address it.
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  Speaker 3: Yep.
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  Speaker 2: Staff's hard yep. Okay, Well, do you want to be
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  Speaker 2: your hygiene department and the dentist or you know, you've
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  Speaker 2: got to if you have so much control over the
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  Speaker 2: staff too, pick something, choose your herd. We've been talking
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  Speaker 2: about this. These things are hard, so you can either
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  Speaker 2: step up and address them, or you can just bury
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  Speaker 2: your head in the sand and just waddle around in
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  Speaker 2: mud and be pissed off. I don't know, I mean
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  Speaker 2: I said mud. It could have been I love the
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  Speaker 2: do word.
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  Speaker 3: Wattle made me laugh. That's what I got.
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  Speaker 2: Yeah, but you know, I think, let me think about golf.
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  Speaker 2: Most golfers when they talk about their game, they're frustrated.
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  Speaker 2: They're frustrated they're not better. It's hard. They'll have some
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  Speaker 2: good holes, some bad holes, a bad shot, a penalty,
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  Speaker 2: they three putt. There's lots of things in golf that
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  Speaker 2: can be hard. Yeah, well, you chose to buy golf
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  Speaker 2: clubs and go to the golf course and pay to
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  Speaker 2: go play golf, and then all you're gonna do is
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  Speaker 2: bitch and moan about how hard it is. And then
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  Speaker 2: the guy next to you, well, they actually go practice
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  Speaker 2: and they get lessons and they they work on it,
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  Speaker 2: and they're better at golf. And they look at the
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  Speaker 2: bad golfer and they're like, well, you're throwing your clubs
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  Speaker 2: and you're throwing a fit and you're hitting the ball
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  Speaker 2: in the woods. Let's talk about why. When's the last
• 9:02
  Speaker 2: time you played, when's the last time you worked on
• 9:03
  Speaker 2: your putting? Or you're chipping, or you're like, if you
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  Speaker 2: don't need to go to therapy, what's going on at home?
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  Speaker 2: It is making any calls he to throw it. So
• 9:10
  Speaker 2: the analogy is you get some lessons, right, like go
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  Speaker 2: to somebody who really is good and try to learn.
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  Speaker 2: But you can't just complain that you stink at golf
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  Speaker 2: and not do anything about it. There's anything in life
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  Speaker 2: that's the case. But in dentistry, I just I see
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  Speaker 2: it more and more because.
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  Speaker 4: That's a cycle too. Oh, I feel bad about this.
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  Speaker 4: I'm not doing very as much as good as I
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  Speaker 4: want to. And then they just keep going hand in
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  Speaker 4: hand as he's slipped further and further down.
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  Speaker 2: Yeah, it can't be me. It has to be something external.
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  Speaker 2: So it's my clubs. It's yeah, it's my clubs. It's
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  Speaker 2: it's had a bad lie right for the golf analogy
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  Speaker 2: and to practice same thing. You can use these excuses
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  Speaker 2: and not go anywhere with it, yep, or you can
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  Speaker 2: decide to do something about it. At a conversation recently
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  Speaker 2: with or Coo and he's like, again, so many people
• 9:59
  Speaker 2: think it's volume if I can just produce more and
• 10:01
  Speaker 2: have more volume, and a lot of this ties around
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  Speaker 2: what we've already talked about. But a lot of times
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  Speaker 2: it's not a volume issue. It's an efficiency issue, or
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  Speaker 2: it's a profitability issue, because we see people like two
• 10:12
  Speaker 2: point five two point six two point eight three million,
• 10:16
  Speaker 2: and their next idea is to simply grow, grow, grow,
• 10:18
  Speaker 2: because they're a one trick pony. They don't know how
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  Speaker 2: to do it. You have to have a good balance
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  Speaker 2: of volume and efficiency and profitability and make your choice, like,
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  Speaker 2: do something about it. But instead they go to their
• 10:32
  Speaker 2: dental society and just complain all night, right, and they
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  Speaker 2: just want to have this like.
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  Speaker 3: Peog appling to these younger dentists who are killing it.
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  Speaker 2: Yeah, well some you know sometime, I mean, you know,
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  Speaker 2: there was a specialists in the room and they're just like, yeah,
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  Speaker 2: it's really hard, and others, you know, I could tell
• 10:47
  Speaker 2: that I could and afterwards they're like, hey, I'm really
• 10:50
  Speaker 2: sorry about how negative some of those people were. I'm
• 10:52
  Speaker 2: not having that experience. I didn't want to say anything, right,
• 10:56
  Speaker 2: but it's not that if they.
• 10:58
  Speaker 4: Did, it probably would have been a great scene. Yeah,
• 11:00
  Speaker 4: because I have an argument between.
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  Speaker 3: Two people in the audience. But let me ask you, so,
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  Speaker 3: you know we're talking about these these older data doctors.
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  Speaker 3: Do you have any any advice or or things to
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  Speaker 3: look at or start with that could maybe help them
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  Speaker 3: start to climb out of that feeling and in their practice.
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  Speaker 2: Well, in golf, it's get some lessons and spend some
• 11:20
  Speaker 2: time working on it. Yeah, with what we're talking about,
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  Speaker 2: it's okay, these are the headwinds again, what are we
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  Speaker 2: going to do about it? You have your choice. You
• 11:30
  Speaker 2: can do nothing, You can just try one or two things.
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  Speaker 4: Well, yeah, you're right, and that's what that's what you said. Like,
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  Speaker 4: it takes time. You need to take time to.
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  Speaker 3: Master you know, or at least look at the numbers
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  Speaker 3: and look at what you need to do, or you
• 11:43
  Speaker 3: could just for someone like us a call.
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  Speaker 2: Yeah, I mean, I mean obviously we help master these things, right,
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  Speaker 2: but we can't help everybody.
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  Speaker 3: Great golfer goes out and practices.
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  Speaker 2: Well, that's it. And you and you've got to know
• 11:54
  Speaker 2: your You've got to know your numbers. And so if
• 11:56
  Speaker 2: you're somebody that's frustrated if you don't know your insurance adjustments,
• 11:59
  Speaker 2: you don't know your own head, your incomes low your
• 12:01
  Speaker 2: insurance if if all these things are unknown, well that's
• 12:05
  Speaker 2: your first issue. You have to get your arms that
• 12:06
  Speaker 2: you have to identify the problem, yep, and then make
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  Speaker 2: a decision, what are the next steps?
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  Speaker 3: Pull out?
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  Speaker 4: Pulling out and looking at the bigger picture helps. For example, uh,
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  Speaker 4: you know, this week, my wife and I have been
• 12:17
  Speaker 4: working on our redoing our budget and looking at our
• 12:19
  Speaker 4: spend what we do, and she, in a very nice text,
• 12:23
  Speaker 4: told me to stop effing shopping. So she told me,
• 12:27
  Speaker 4: and I was like, I don't feel like I spent
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  Speaker 4: that much. And so I went through when I was
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  Speaker 4: looking at my cards and all this stuff, and I
• 12:32
  Speaker 4: made a spreadsheet and then I looked at it and
• 12:34
  Speaker 4: I was like, over the past nine months, for the year,
• 12:37
  Speaker 4: what have I spent on my hobbies?
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  Speaker 3: And it was more than I expected.
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  Speaker 4: And so I was like, okay, you're right, maybe I
• 12:43
  Speaker 4: need to need to stop shopping as much.
• 12:44
  Speaker 3: All right, I'll kind of throw it out, but you know.
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  Speaker 2: What I mean.
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  Speaker 4: That was the whole idea is like a month to month,
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  Speaker 4: I didn't didn't feel like I was doing bad.
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  Speaker 3: But then I pulled back and I was like, oh,
• 12:52
  Speaker 3: I spent this much.
• 12:53
  Speaker 2: Well, it's easy to complain. I just need more, right,
• 12:56
  Speaker 2: to produce more dentistry or in this you know example
• 12:59
  Speaker 2: would be make I just need to make more. And again,
• 13:04
  Speaker 2: most people it's not about what you make, it's what
• 13:06
  Speaker 2: you spend. And you know, you could triple somebody's income
• 13:09
  Speaker 2: and they be in the same financial situation because they're
• 13:11
  Speaker 2: just going to buy more stuff though.
• 13:12
  Speaker 3: I'd buy three times as many board games.
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  Speaker 2: Yes, but you took the time to at least look
• 13:16
  Speaker 2: at some data and go huh. I could have gotten
• 13:19
  Speaker 2: defensive and just fought back and complained and said it's
• 13:21
  Speaker 2: not possible, or look at it and go no kidding,
• 13:24
  Speaker 2: maybe I did spend a little too much. Yeah, that's
• 13:26
  Speaker 2: a great first step, Like instead of just complaining, understand
• 13:29
  Speaker 2: where you're at.
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  Speaker 4: The point I was trying to make is at home
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  Speaker 4: in your practice, wherever the case may be, and what
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  Speaker 4: you're doing knowing your numbers or at least as close
• 13:40
  Speaker 4: to a number as you can get. You know, there's
• 13:43
  Speaker 4: people out there like CPA, CFPS on an art firm
• 13:45
  Speaker 4: that will help you find these numbers and do those
• 13:48
  Speaker 4: kinds of things. But if you have no knowledge of
• 13:50
  Speaker 4: what of where to go or what to do, you're
• 13:52
  Speaker 4: gonna be stuck forever.
• 13:53
  Speaker 2: But to your point about learning about numbers, it's interesting
• 13:56
  Speaker 2: when you look at like a hygiene department or how
• 13:59
  Speaker 2: efficient or not efficient? Are they Maybe somebody has a
• 14:01
  Speaker 2: part time associate, maybe they take seven insurances and they're
• 14:07
  Speaker 2: working all this time. Again, business model, we talk about
• 14:09
  Speaker 2: this all the time. Do you want the volume shop
• 14:11
  Speaker 2: or do you want efficiency and profitability? Dropping insurances, making
• 14:15
  Speaker 2: sure you have right sized heigiene departments, making sure you
• 14:19
  Speaker 2: don't have too many associates, making sure you have the
• 14:21
  Speaker 2: right space. Why is your overhead high? Do you have
• 14:24
  Speaker 2: a custom chart of accounts or your taxes filed on time?
• 14:28
  Speaker 2: It's all connected. It's all connected, similar to golf, similar
• 14:31
  Speaker 2: to different things we're talking about.
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  Speaker 4: And if you're not careful, one bad bad day, one
• 14:36
  Speaker 4: bad week, one bad tax, surprise can snowball if you
• 14:40
  Speaker 4: don't have other things and then working order.
• 14:42
  Speaker 2: The hard part is when I hear somebody complain, I'm
• 14:46
  Speaker 2: empathetic because dentistry is hard. That's why we exist, That's
• 14:50
  Speaker 2: why we educate, that's why we help people. There are
• 14:52
  Speaker 2: challenges now, there really are a.
• 14:54
  Speaker 4: Lot of challenges, and we know we've covered a lot
• 14:56
  Speaker 4: of them in this episode already. That's why where we
• 15:00
  Speaker 4: have that empathy and and we pride ourselves on being
• 15:06
  Speaker 4: the the dental you know, business expert.
• 15:10
  Speaker 2: I will say this, it's rare that somebody's geography or
• 15:14
  Speaker 2: the state of dentistry today, or just staff or just
• 15:18
  Speaker 2: insurance are the reasons why you're not achieving what you
• 15:20
  Speaker 2: want to do right, Those are all a part of it,
• 15:23
  Speaker 2: but typically it's it's a lot of areas that need addressed,
• 15:28
  Speaker 2: and it starts with you identify what you're what those
• 15:31
  Speaker 2: areas are, and what you want. If you don't have
• 15:33
  Speaker 2: a comprehensive team, meaning they're all talking and under the
• 15:36
  Speaker 2: same roof, then it is on you. You're going to
• 15:38
  Speaker 2: have to identify some things to your external team to
• 15:42
  Speaker 2: work on because they're not going to pick up on that.
• 15:43
  Speaker 2: If you have kind of a piece mailed team.
• 15:46
  Speaker 3: Ye, and I'm not gonna lie talking to CPAs and cfps.
• 15:48
  Speaker 3: That's like a foreign language to me.
• 15:50
  Speaker 4: Sometimes I'm like, okay, whatever you say, pal, Yeah, but
• 15:54
  Speaker 4: I just I want to encourage practice owners.
• 15:58
  Speaker 2: If you are frustrated, don't just stay in that place.
• 16:02
  Speaker 2: Identify the problem, what are the steps to fix it?
• 16:06
  Speaker 2: Don't be that jaded person. It's probably something you have
• 16:09
  Speaker 2: a hand in. You're a part of accountability and and uh,
• 16:13
  Speaker 2: you know, total accountability. That's what people are going to
• 16:15
  Speaker 2: have to step up to then get better.
• 16:18
  Speaker 4: Let's get that fixed and then you can complain about
• 16:20
  Speaker 4: something new like your HSA or something HSA.
• 16:23
  Speaker 3: Hoa ho a.
• 16:24
  Speaker 2: But there are a lot of practice owners that are
• 16:27
  Speaker 2: doing very well. They have their own unique set of problems.
• 16:31
  Speaker 2: But man, the ones I hear, it's just it's it's
• 16:33
  Speaker 2: becoming more and more and more, which tells me, yes,
• 16:35
  Speaker 2: dentistry landscape is harder to be profitable. Do you just
• 16:38
  Speaker 2: want to complain the rest of your career and be
• 16:40
  Speaker 2: cynical and jaded or do you want to do something
• 16:42
  Speaker 2: about it because you have to take you have to
• 16:44
  Speaker 2: take some accountability in this equation, there's a formula. The
• 16:48
  Speaker 2: practice owner is a part of it. You can't just
• 16:50
  Speaker 2: blame everything as external or that it can't be fixed,
• 16:53
  Speaker 2: it can't be done. Well, that's not the case because
• 16:56
  Speaker 2: we see it playing the victim all the time. But
• 16:59
  Speaker 2: there are real challenges that need address. But yeah, it's
• 17:02
  Speaker 2: sad to see that that beat down person that just dentistry,
• 17:07
  Speaker 2: But it's easier for them to say it can't be
• 17:08
  Speaker 2: done versus I could have done some things better over
• 17:12
  Speaker 2: the years and your fault I am in this position
• 17:15
  Speaker 2: for a reason, and I am a part of that.
• 17:17
  Speaker 2: Why what can I do?
• 17:19
  Speaker 3: Casey?
• 17:21
  Speaker 4: For those folks who aren't jaded and they want to
• 17:24
  Speaker 4: come here you speak, or if they're jaded and they
• 17:26
  Speaker 4: just want to come and complain to you, where are
• 17:29
  Speaker 4: you going to be soon?
• 17:30
  Speaker 3: Well?
• 17:30
  Speaker 2: Your point the first steps education? Right, is there a
• 17:33
  Speaker 2: better way go?
• 17:34
  Speaker 3: Go?
• 17:34
  Speaker 2: Learn? Ye, go figure it out? Rarely is there no
• 17:38
  Speaker 2: way out. There's normally a path, but you've got to
• 17:40
  Speaker 2: identify that. Yeah, the first steps education. I mean, we're
• 17:43
  Speaker 2: all over the place. There's lots of areas you can
• 17:45
  Speaker 2: you can grab some learning right now.
• 17:48
  Speaker 4: For example, for us, we're going to be coming up
• 17:50
  Speaker 4: in Detroit area. We're going to be in Grand Rapids, Michigan.
• 17:53
  Speaker 4: We're going to be in San Francisco. We're about to
• 17:56
  Speaker 4: start advertising our Philadelphia area. Uh stuff, got some study
• 18:00
  Speaker 4: clubs and dental societies. And I think Milwaukee, NAPA, Milwaukee
• 18:05
  Speaker 4: wine Country, so wine Country you're like whatever, but Milwaukee
• 18:07
  Speaker 4: you love?
• 18:08
  Speaker 3: That's funny. Yeah, I like Milwaukee. Evan there.
• 18:10
  Speaker 2: You probably went to Summer Fest once and then you know,
• 18:14
  Speaker 2: I get it. Now, We're we're all over the place,
• 18:17
  Speaker 2: and ultimately We are a resource for practice owners for
• 18:20
  Speaker 2: our clients, absolutely, but we're a resource. We have a
• 18:23
  Speaker 2: lot of resources on the website. I just want to
• 18:25
  Speaker 2: encourage people. Don't just stay in this. It can't be done.
• 18:28
  Speaker 2: It's so hard. Whoah, don't do something about it. Now,
• 18:33
  Speaker 2: if you get all the golf lessons in the world
• 18:35
  Speaker 2: and practice and play and and do all those things
• 18:37
  Speaker 2: and you're still terrible, yeah, rarely does that happen, but
• 18:42
  Speaker 2: it does.
• 18:44
  Speaker 3: But Casey, thank you so much for stopping end.
• 18:47
  Speaker 4: Folks, don't forget to visit four quadrantsadvisor dot com and
• 18:50
  Speaker 4: if you click on the events tab that you can
• 18:53
  Speaker 4: see our upcoming events. If you're going to be We're
• 18:56
  Speaker 4: gonna be at some big conference pretty.
• 18:59
  Speaker 2: Soon, right, Yeah, there's an orthodontia conference in New Orleans
• 19:02
  Speaker 2: there we will be at as well. We're hosting a
• 19:05
  Speaker 2: Wednesday evening event just very very close to the conference.
• 19:12
  Speaker 3: Yeah.
• 19:13
  Speaker 2: Yeah, a great venue and just kind of a nice
• 19:15
  Speaker 2: little casual personal event, and then we'll be at the
• 19:18
  Speaker 2: at the show as well.
• 19:19
  Speaker 3: It's gonna be exciting. Thanks Casey.
• 19:23
  Speaker 1: Hello everyone, welcome to the Millionaire Dentist podcast, brought to
• 19:27
  Speaker 1: you by four Quadnans advisory. On this podcast, we break
• 19:31
  Speaker 1: down the world of dentistry, finances, and business practices to
• 19:34
  Speaker 1: help you become the millionaire dentists you deserve to be.
• 19:37
  Speaker 2: Please be advised we do
• 19:38
  Speaker 1: Speak with an honest tongue and may not be safe
• 19:40
  Speaker 1: for work.