What the FinTech? | S.7 Episode 1 | Exploring the relationship between AI and CX in banking with TD Bank
In the opening episode of season seven of the What the Fintech? podcast, we’re joined by Ted Paris, Head of Analytics, Intelligence, and AI at TD Bank, to discuss the evolving role of AI in financial services and how customers are embracing AI within banking. Ted and FinTech Futures editor Paul Hindle discuss the findings of TD’s recent survey on how Americans perceive and interact with AI in finance, uncovering key insights about adoption barriers, trust, and the tools resonating most with consumers. The discussion covers how TD Bank is leveraging AI to enhance accessibility, improve the…
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