Tim Gagnon & Mark Albrecht | How Agentic AI is Changing How We Do Business
In this episode, we welcome Tim Gagnon (VP of Analytics and Data Science) and Mark Albrecht (VP of AI and Enterprise Strategy) from C.H. Robinson to discuss how AI is transforming the freight industry. We explore the evolution of AI—from traditional methods like machine learning and robotic process automation, to generative AI, and now Agentic AI, which can plan, use tools, learn from past mistakes, and act like a true assistant.
C.H. Robinson’s unique approach, “Lean AI,” aligns operational discipline with AI priorities, focusing on high-leverage initiatives while keeping customers and…
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