Managers: Trust Is What Makes Accountability and Feedback Work
Trust at work is often talked about as a value or a personality trait.
But in practice, trust is something people experience through how work is set up, guided, and responded to.
In this episode of The Career Edge, Leslie Ferry explores why trust is the condition that makes accountability possible and feedback acceptable, and how managers quietly build or erode trust through everyday actions.
You’ll hear:
Why accountability without trust feels like pressure
Why feedback without trust is often ignored
How predictability, not likability, builds trust
Where trust is most commonly eroded without…
The skinny
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