Latest / Destination Discourse
41: Should DMOs Think More Like a Startup? (Steven Totten)
In this episode, Stuart and Adam are joined by Steven Totten of Visit Phoenix for an unfiltered conversation on risk, innovation, and the sameness plaguing the travel and tourism industry. The trio tackles the dangers of navel-gazing, the repetitive creative churn from agencies, and the cultural fear that stifles innovation across DMOs. Stuart shares behind-the-scenes details on the launch of Charlie’s Place, a six-part podcast three years in the making, now picked up by Pushkin Industries. It’s a masterclass in place-based storytelling and branded entertainment done right.
Steven explains…
The skinny
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