Latest / Coffee People Podcast / S6:E8 - Coffee Smarter: The Efficient Bar
Transcript
- 0:12Hey, good morning everyone. Welcome to season 6 episode. 8
- 0:15of the roast West Coast coffee podcast.
- 0:18I'm Ryan Walton. This is the show where I bring
- 0:20you the stories of coffee professionals entrepreneurship
- 0:24and coffee education. Today is one of those education
- 0:27days, particularly geared to the coffee.
- 0:30Be professional or aspiring Cafe.
- 0:32Owner, looking to create a more efficient coffee bar.
- 0:35That said, anyone who deals with the small kitchen will get a lot
- 0:39out of this episode. To today's coffee smarter
- 0:43expert, is Alden Hosiery. If you listen to the show you
- 0:46may recognize that name. All the is the founder and head
- 0:49roaster of Crossings Coffee Roasters and he is the operator
- 0:53of Cafe litter. One of this shows roast industry
- 0:56Partners in Southern California. The cafe lechera shops are a
- 1:00collaborative business effort with Salon World.
- 1:03Suites a chain of Salon, co-working spaces, the coffee
- 1:07shops can be found inside the salons and as such are given a
- 1:11very, very small footprint to work with aldens, going to walk
- 1:15us through the process from concept, to lay out to adapting,
- 1:18to the unanticipated consequences of putting this
- 1:21thing there. And that thing over here, as for
- 1:24me, this morning, I'm drinking a pour-over cup of Ethiopia that I
- 1:28brewed is a V6. And I'm using my new gooseneck
- 1:31water kettle, which I'm very excited about.
- 1:34I'm going to take this cup and sit on the steps under the
- 1:36overhang and I hope wherever you are.
- 1:38You decide to Brave the outdoors a little bit to today.
- 1:41But if not, that's okay too, because the weather be pretty
- 1:44crazy everywhere. It was so hot.
- 1:47And So Cal this week, I actually went to sleep with ice packs,
- 1:50and I invested in some cans of cold, brew for the mornings
- 1:53wherever you are. I hope that your coffee mug is
- 1:55full and you're ready to get coffee smarter today.
- 1:59With Alden Hosiery of Crossings Coffee Roasters and Cafe litter
- 2:03on this episode of the roast West Coast coffee podcast.
- 2:23Why don't we get? Just get started real quick and
- 2:25just I know you you've been on the show before some of those,
- 2:28there's no you but some don't do do us a favor and say, just let
- 2:33us know what your name is and what it is that you do in the
- 2:36world of coffee. My name is Alden Hosiery and I
- 2:42do a little bit of everything in coffee, you know, I think kind
- 2:47of like what you were alluding to before my my goal is to kind
- 2:50of build an Empire, but not for myself.
- 2:52The goal is to kind of build this Empire with the yes,
- 2:58maintaining the three principles of how I live my life and how I
- 3:01run my businesses. And those pillars are
- 3:03foundations of kindness community and in the pursuit of
- 3:07Excellence, By the way, I try to manifest or instill, these
- 3:13virtues is through a few different branches of my
- 3:17business, one of, which is a roasting side.
- 3:18I wholesale, I source and curate coffees specific for shops, and
- 3:25whatever, you know, or restaurants kind of to match the
- 3:29flavor profile that they're seeking.
- 3:31I have a Consulting Branch where I do help and offer support
- 3:37training. Que si bar flow management, you
- 3:41know, everything that it takes to kind of get to the
- 3:43nitty-gritty. And even as far back out as like
- 3:46you know, scale development of businesses and within that, I
- 3:51have been more recently involved with helping several shops, open
- 3:56up, develop manage their own coffee Concepts.
- 4:00The biggest, which right now is a chain of cafes that I'm
- 4:03currently building for a company in San Diego, called Cafe
- 4:06litter. The concept is kind of like a
- 4:09joint mixed space with a salon, so our cafes are inside of a
- 4:17high-end kind of Boutique Salon. We've got a bunch of locations
- 4:21across the Southwest planned, currently one in Solana Beach.
- 4:24Another in Encinitas, will soon be expanding up into a la Pasion
- 4:28Vegas and looking to actually open our first stand-alone brick
- 4:32and mortar for the concept somewhere in North County all
- 4:35within the next year or so. It never ceases to amaze me when
- 4:40I talk to you. How much stuff you have going on
- 4:42your work with Cafe litter. Is one of the reasons that I was
- 4:47excited to have you back on as a coffee.
- 4:48Smarter expert, the season. The cafe with tears spaces are
- 4:53unique, Lee efficient in the way that this closet that I'm
- 4:59sitting in his small, your cafes Footprints are very small
- 5:02because they, you know, any extra space that those cafes
- 5:06take is. Taking away from the salon
- 5:08space. That is also a revenue driver
- 5:10for that business. So you you go into these one
- 5:15where every Cafe is going to be a little bit different based on
- 5:18the space and the retail space that your allotted indoor and
- 5:23outdoor. And there's going to be
- 5:25different rules for different landlords and if you know,
- 5:27everything's gonna be a little bit different.
- 5:28But you're also given a very small footprint.
- 5:31So one of the things that I was excited to talk to you about
- 5:34this on the show is how how you go about setting up a coffee bar
- 5:40efficiently because it's something you're uniquely
- 5:43qualified to do. And I'd like to take it all the
- 5:46way to kind of the very beginning of that process when
- 5:49you're looking at like a blank empty space, how do you begin to
- 5:53Envision what it's going to look like in the future?
- 5:57Where does that process start for you?
- 6:00That's a terrific question. I'd say for me, it really starts
- 6:03with looking at the menu, we're trying to create, you know,
- 6:06workflows are kind of built out born from, you know, your your
- 6:10menu. So if you know, you're trying to
- 6:12build a coffee concept and when I sat down with these folks, you
- 6:15know, that was actually one of the first questions we talked
- 6:16about was, what kind of Cafe are we looking for?
- 6:18Is just can be coffee tea, or looking to do food.
- 6:21Do you want Espresso Bar? You know, how much of an
- 6:24experience are we trying to create for not only the tenants
- 6:27of the salon, but also the community at large, we're not
- 6:29trying. Pigeonhole ourselves into just
- 6:31serving tenants and their clients.
- 6:33But also, you know, our neighbors, you know, the
- 6:35residencies that are all around us and they said
- 6:40enthusiastically, we want a full coffee bar, we want everything,
- 6:44we want to let people know that. Hey, we've got a, you know, a
- 6:46kick-ass program director. We've got an amazing menu, and
- 6:50you can come and rely on us for a cup of your morning.
- 6:52Joe. So that was a little thrilling
- 6:57and a little also, in line with I had Obviously helped another
- 7:01business in San Diego. Open up a tiny little Coffee
- 7:03corner inside of an existing business.
- 7:06And through that experience, I was able to kind of get a better
- 7:08feel for what ergonomically is really important for not only
- 7:13storage and where equipment is going to go but like the
- 7:16specific placement of each equipment, you know, how can we
- 7:19can make sure one person can kind of man or woman or
- 7:23personify you know as many stations as possible without
- 7:26scrambling or running back and forth to you know knock out
- 7:29drinks. So when I sat down actually used
- 7:33like a kind of like a cheaper version of, you know, kind of
- 7:37like a cat software to kind of just like render out what the
- 7:39space would look like. I even got a little paper cut
- 7:41outs, just to make sure that, you know, I could move things
- 7:43around and see what would make sense and kind of putting myself
- 7:47into the position of whoever standing behind bar with the
- 7:50first location that we opened up in Solana Beach.
- 7:53There was an added level of complexity because they had also
- 7:56wanted to open up a window, kind of a serving window.
- 7:59So now Only would we have a point-of-sale facing inwards
- 8:02inside the salon, but another one pointed outside to the
- 8:05community at large, let me interrupt you just to clarify
- 8:09something for anyone listening that's Solana Beach base that
- 8:11you're talking about right now. Can you give us an idea of
- 8:14roughly? What the square footage of that
- 8:17inside? Footprint is, I can give you an
- 8:19exact square footage. It's 199 square feet, okay?
- 8:23So, 199 square feet is very small when you are thinking
- 8:27about the size of a cafe. So So, knowing that we're
- 8:31playing with that, that sub 200 number, I'll let you continue
- 8:35apologies for the interruption. All right.
- 8:37Totally fine. So we've got, you know, a list
- 8:40of all of my equipment that I'm going to eat, okay.
- 8:42If we're doing an Express brininess, press machine, I need
- 8:44an espresso grinder. I probably need a d craft
- 8:46grinder, I'm going to need a coffee brewer because when
- 8:49you're working with a space, that small usually you're going
- 8:52to be working with one person. Maybe two people Max at a time.
- 8:55I don't really want to take time away for them to stop and do
- 8:57pour overs or French. Press I need Ocean but maybe
- 9:00automation again with excellence in mind so I already had that
- 9:03equipment picked out. I'd like to do a water tower so
- 9:06I can have hot water ready for teas.
- 9:08Oh we're a cafe concept. I need a three comps think.
- 9:12I need floor drains. I need a refrigerator.
- 9:14I need a grab and go for things like bars and juices and things
- 9:17like that. So very quickly you're able to
- 9:20kind of build out what is all the equipment.
- 9:22I'm going to need and then I started looking at like building
- 9:25code and Ada American diaper. Act requirements for spaces as
- 9:32well, what kind of materials do we need to use in all these
- 9:36different things? And then also, you know, the
- 9:38added level of complexity and cost Effectiveness as well.
- 9:41You know, we were brand new concept, we were opening up in
- 9:43the middle of covid and even though we had full faith that,
- 9:46you know, with a good product and a good service, you know,
- 9:49build it and they will come, you know, comes to mind.
- 9:53But, you know, to kind of take one already tiny space, fit all
- 9:57the equipment that we need, keep in mind.
- 9:59And codes. And again, these ADA compliance
- 10:01has really starts to. I wouldn't I would even say it
- 10:05makes things a little easier because there isn't a whole lot
- 10:07of flexibility on what you're able to do.
- 10:10Oh, this fridge needs to go Hero action, can't put it up there.
- 10:12We need to get an under counter because the upright would take
- 10:15away from counter space that we could use for food prep.
- 10:17You know, the three comps think, you know.
- 10:19Okay. Well, getting a full length
- 10:22wise, you know, straight line takes up a lot of space.
- 10:25I get an L shape. I can stuff that in the corner
- 10:27and I can build a pony wall, so that my specimen, Go next to it
- 10:30and I don't to worry about Splash over from the sink.
- 10:32Next, you know, all these different things are coming to
- 10:34mind. So I kind of position myself in
- 10:37one space and okay. What am I doing?
- 10:39Where am I knocking? My portafilter out.
- 10:42Where's my trash bin? Going to go?
- 10:43Where can I reach more easily to have teased accessible.
- 10:46Okay, cool. I'm going to Pivot around.
- 10:48Okay, milks. Mmm.
- 10:49If I'm doing this, you know, a hundred times a day.
- 10:51That could get a little overwhelming.
- 10:52So I want to move the refrigerator a little over this
- 10:55way so I can get that to be even more efficient for when As you
- 11:00know, 17 tickets deep and they're trying to you know catch
- 11:03up again and so slow you kind of Whittle down side by side until
- 11:07you were left with more or less a rough shape on what the space
- 11:11is going to look like. We're equals going to go and the
- 11:14next level is to kind of apply the things like counter height
- 11:17and then you know, okay I've got this much counter space
- 11:20available for my Espresso Bar. How am I going to set up my
- 11:23stress machine? Where my arms going to go?
- 11:25What makes most sense for me to you know, knock the Porta filter
- 11:28out or brush it? It out, you know, grab another
- 11:32dose of espresso, and I kind of just play with these things in
- 11:36my head and try to think about, if I'm doing this 20 times 50
- 11:40times, 100 times a day, how can I drop into a good Rhythm that?
- 11:44Doesn't take away or create disruptions in keeping up with
- 11:47demand that you might have? And all the while that you're
- 11:51thinking about that, you are also have to be aware of what
- 11:55the user experience will be, which kind of a web term but in
- 12:00real life you're talking about what I like, what are people
- 12:02going to see when they're standing at the counter?
- 12:04What are people going to see when they're standing at the
- 12:07window? The window I think is a
- 12:09something that maybe you wouldn't think about it first,
- 12:12if you weren't in this position regularly, but by having that
- 12:15window, you're also taking away from space that, You could have
- 12:19something above counter height because people need to be able
- 12:24to see in that huge window that people come up to and get their
- 12:27food and their coffee and their whatever from has to be clear
- 12:30and open. So you at the Solana Beach
- 12:32location, which I've been to, you have two separate lines of
- 12:36sight for customers one inside and one outside and you have to
- 12:40be aware of both. So, when you're setting up your
- 12:44coffee bar efficiently, you're not only thinking about how and
- 12:47tell me if I'm wrong here. You're not The about how it will
- 12:50be for your Barista, who's doing all these things, and how
- 12:53efficient it will be for them. But you're thinking about how it
- 12:56looks from a visual standpoint. Yes, absolutely.
- 12:59I was so glad you brought that up.
- 13:00So that kind of for me falls under my category in the pursuit
- 13:03of excellence and you know I use the word pursuit of Excellence
- 13:06because I don't think you're ever going to always just be
- 13:09excellent and you know they were in a constantly flowing and
- 13:11dynamic landscape. And so for always in the pursuit
- 13:14of it it kind of allows give space for curiosity and to
- 13:18improve upon. What we've already created.
- 13:20So to your point being mindful about the the the customer
- 13:25experience is a whole other, like, you know, Rabbit Hole.
- 13:29I absolutely love going down, you know, in my mind, I'm
- 13:31thinking, okay, what is this person thinking of, when they're
- 13:34waking up and being like, I need a cup of coffee.
- 13:37Who are the first shops that come to mind?
- 13:38Maybe they're going to Google coffee shops in my area or a
- 13:41great how to get to the top of that list.
- 13:44How do we become the most visible?
- 13:45Unless they do happen to choose us and they come on through.
- 13:48What is their experience? The first walk up and perceive
- 13:50us. What do we look like?
- 13:51What is the setup is? It organized?
- 13:52Is it clean? Is it messy?
- 13:54Is it chaotic? How do we kind of not hide, but
- 13:58Shield away parts that maybe take away from their perceived
- 14:01experience of what they're about to participate in, you know,
- 14:04from the salon side of things, I have a glass wall that kind of
- 14:07extends out to block people's view of like the three comps
- 14:11thing because I don't know I'm making an assumption here but
- 14:14some people might be a little mmm.
- 14:15That's you know a bit of a turn-off to see you know syncs
- 14:18with Dishes or Cleaning Solutions, things like that.
- 14:22And from the other side, how do I also make sure their pores
- 14:25from the window can still get a clean shot of the espresso
- 14:27machine? Oh, I also really love the look
- 14:29of this grinder. I think it's a bit of a
- 14:31showpiece where can I position that?
- 14:32So when people see they be like, wow, that is a really strange
- 14:34piece of equipment. What is that?
- 14:36Great talking point. Let me tell you all about it and
- 14:39it goes on and on until you know, it comes down to how are
- 14:41we preparing the drink? How do we, you know, kind of
- 14:44bring in a little bit of the theatrics and the beauty when it
- 14:48comes to Pulling a shot tamping at, you know, steaming milk
- 14:52pouring it. So it's in view of whoever's
- 14:53either at the counter inside or out the window outside and then
- 14:56the delivery, what is the cup look like?
- 14:58What are the lids look like? Make sure they fit properly.
- 15:00How we handing it off to them. You know.
- 15:02I want to make sure that we're on their minds throughout this
- 15:04entire process and you know when they finally finish that cup and
- 15:09toss to recycle it, what is that final set for them?
- 15:12Like you know I think that's a big part of also that experience
- 15:15as well. I don't want that last sip to be
- 15:17the thing that I remember the most.
- 15:19Just because you know, if it's a big drink and to get to that
- 15:21last sip, it might be cold maybe you know the espresso shot died.
- 15:25Maybe some of the milk separated and you know that lasts it might
- 15:29be representative to their entire experience, you know, how
- 15:32do we greet them? How do we maintain conversation?
- 15:34What is the exit look like? These are all different pieces
- 15:37that come into play with. Curating, that experience, for
- 15:40them. The idea that you're thinking
- 15:42about the last sip is really interesting to me, because I
- 15:45always remember places by my first sip My first engagement.
- 15:50And that first moment of, oh, yeah, this is what I wanted or,
- 15:55oh, no. This isn't or walking in and
- 15:58seeing, you know, tables that aren't clean or whatever over
- 16:04the last couple of years, I've actually adjusted what my
- 16:06expectations of hospitality are because there has been in
- 16:12addition to covid you know, covid limits, some things and a
- 16:16changing Workforce has changed, you know how much We can do how
- 16:20much a business can do in the space that they have with how
- 16:23many employees they have. And so maybe my expectations
- 16:27were predicated on my experience in Hospitality pretty covid.
- 16:30And so I had to adjust that, but the the idea that you're
- 16:33thinking about their last sip being the one that is the most
- 16:35important, and I go into it thinking about the first.
- 16:37I would also kind of change track a little bit and just as
- 16:42you're talking about this, you meant you kind of referenced it
- 16:46earlier as you're thinking about the layout in the set.
- 16:49You know how many times you're going to do this?
- 16:50I think replication is something people forget about.
- 16:53There are some very beautiful beautifully designed restaurants
- 16:58in particular in the San Diego area that I've been to.
- 17:01That are very clearly, not designed by anyone who's ever
- 17:04worked in a restaurant. I don't know how to say that
- 17:08without it, kind of sounding like a dig, and it's not because
- 17:10they're so beautiful, it's worth the experience.
- 17:13But when you are doing something over and over and over again,
- 17:18and try And to maintain consistency that gets more
- 17:21difficult. When the steps to complete an
- 17:25activity are greater. And so, for an example, if you
- 17:28need to turn and you can tell me how you try to, to figure this,
- 17:33this part out, I think having a small space helps, but if I'm
- 17:37taking an order at the window and then I have to turn to the
- 17:40grinder to grind the beans and that takes me two and a half
- 17:44steps. That is an extra second, both
- 17:47ways where Not engaged. I'm not looking out at my
- 17:50customer or that it's taking between customers.
- 17:54Now, that doesn't sound like much, and if it's a slow day,
- 17:57it's probably not, but if there's 20 people in line and
- 18:00that last person in line is, now, waiting an extra two or
- 18:03three minutes, that could be enough to inspire them to go
- 18:07across the street. And, you know, we might change
- 18:10our experience and for my Barista, those extra two steps
- 18:13are now multiplied. That's an extra 500 steps, that
- 18:16will I'm getting tired faster, I'm getting Sore faster.
- 18:20It doesn't sound like much. But you just have to think about
- 18:23it, in terms of multiplication, tamping.
- 18:26You know, if you're tamping the wrong way, a hundred times a
- 18:30day, five days a week, you will eventually blow your elbow out
- 18:35or your wrist. And so, how do you think about
- 18:38that in terms of you've already referenced?
- 18:40How you think about in terms of how the customer sees things,
- 18:43how do you do that in terms of your earrings, your staffs your
- 18:46employees? Another amazing question.
- 18:50So when I'm interviewing for these locations, it's nice to
- 18:54have someone come up to me with coffee experience, you know,
- 18:58Starbucks or local cafe or you know, Java shock you wherever
- 19:03you're coming from. If you, you know, give a damn
- 19:07pardon my language about what you're doing and you have that
- 19:09show up factor that, you know what, I am.
- 19:12I'm investing my time into something and my time is
- 19:15something I value. So I'm going to show up with
- 19:17everything I got Like that X-Factor is the thing I look for
- 19:20first and foremost. So even if you don't have
- 19:22experience and you're just passionate about wanting to show
- 19:25up, I can work with that. And I want to hinge on that
- 19:29point because I'll get people coming in and thinking, I know
- 19:33what I'm doing, you know, I've been in coffee for five years.
- 19:36I've been in cough for seven years.
- 19:38Like, I know how to pull a shot and I'm sure they do and I do a
- 19:45few things differently and they might be exposed to something
- 19:47that maybe they haven't seen before.
- 19:48So when they come on board and we agree were like yeah we think
- 19:51would be a good fit, the chemistry feels right.
- 19:53They're not immediately just like thrown on bar, you know by
- 19:56themselves and left to their devices.
- 19:57It's they drop into what I call comic, a two-week intensive
- 20:01training period And this is a two-way street for us both to
- 20:04kind of gauge and assess where we're at.
- 20:06You know, they might have experience and I want to see
- 20:09what areas they might need support or opportunities for
- 20:11growth in. They might even want to be able
- 20:13to see See what the scope of this working space would look
- 20:17like, you know, like like with most employment it's blinking on
- 20:21the word right now, but basically there's like there's
- 20:23no commitment. They could realize, you know
- 20:25what, I thought I'd like this. And I don't, I'm so sorry, and
- 20:28that's totally fine, you know, I want to be able to know that
- 20:31earlier ahead of time before we invest time in each other before
- 20:34realizing that you're not really enjoying your time here.
- 20:36Or we're not feeling like the dynamic is working out here, but
- 20:39that two week intensive. Training is really kind of like
- 20:42a, if your Ever played Sports in high school.
- 20:45It's kind of like a week where we're going to be doing things
- 20:47over and over and over again because I want to see how is
- 20:49your Tamplin. Look, you know what is your body
- 20:51posture when you're steaming milk?
- 20:53What's your bottom past? When you're pouring, I've seen
- 20:54some people come in and they're like, you know, contorting
- 20:57themselves to try to pour this cup so that the customer can see
- 21:00what they're pouring. And, you know, I'm looking at
- 21:01their back, I'm like, oh my God you're back.
- 21:03I feel so bad for your back, right, relax.
- 21:05I shake it out, like we're good. Like let's let's try this.
- 21:09Try reframing and reprogramming. A lot of these these ways that
- 21:12you've been used to doing things and create Something that's more
- 21:14postural comfortable looks a little bit more presentable and
- 21:16professional and will give you the longevity, you need to get
- 21:19through an entire day because that repetition does really add
- 21:22up especially in such a tight space where you might be doing a
- 21:26lot of the same way, micro kind of explosive movements, you
- 21:29know, bending over open the door, pulling milk all throwing
- 21:32milk back in you know these things they do Stack Up in
- 21:35compound over the course of a day and it's important to like
- 21:39recognize what are the areas that might wear out the fastest?
- 21:42And You brought up a point earlier when you've got, like,
- 21:4520 people in line for days like that.
- 21:48You know, I did build the space or these spaces with the ability
- 21:51to be able to fit two people inside at a time to make it even
- 21:54hyper-efficient. So one person's, you know,
- 21:56running the window, the other person's running the actual
- 21:58machine. And at that point, we get to
- 22:00practice communication, you know, it's always like my my
- 22:06heart hums and my ears feel like it's gold.
- 22:08When I'm going to kind of just in, I'm watching them, work and
- 22:12all here, one. Sun' taking an order at the
- 22:14window and I'm watching the person on espresso.
- 22:17Are you starting to hear it? Like they already know what's
- 22:19going on there already. Attuned to what's going on at
- 22:21the. One of the you start preparing
- 22:21ahead of time because they know the early start on this drink,
- 22:24the more prepared they'll be for the drink after that.
- 22:26And after that, and after that, yeah, that's the Barista
- 22:29Shuffle. You have to learn that exactly.
- 22:32When we're talking about 200 square feet, you're actually
- 22:35actual Barista space, maybe 3 feet by 5 feet.
- 22:38If that of space that they are adjusting each other around.
- 22:43Be a very tight space. I think for the year that I did
- 22:47spend as a barista, we had, we stood on a platform that had
- 22:50pushed rubber mat on it to help protect our her joints.
- 22:54But it was 28 inches by thinks 60 inches.
- 22:58That was the space that we had and we would sometimes have
- 23:01three employees on their working, you know
- 23:03simultaneously. So you learn to be very quick to
- 23:09you learn each other's movements and some people move in a
- 23:11different way. And as an employee Why it's
- 23:14important to know that that that's the case.
- 23:17I want to recap before I get lost or I lose the thread.
- 23:21But in the beginning you are looking at an empty space and
- 23:25essentially working on a layout based on the equipment list that
- 23:30you have and trying to keep in mind, in that case you're doing,
- 23:35you were doing it on a CAD program.
- 23:36You might actually be doing it on a piece of paper.
- 23:39I think a lot of times cafes start on the back of a napkin or
- 23:42a notebook and you kind of Drawing out sinks in tables and
- 23:45things and then go into three dimensions.
- 23:48So you're keeping in mind, the physical layout.
- 23:51You're keeping in mind, the visual layout that a, both a
- 23:54customer, and employee might have your keeping in mind how to
- 23:59do the job to the best quality, as efficiently as possible to
- 24:04try to limit problems or concerns, you know, not just
- 24:09injury from repetitive or repetitive injury.
- 24:11But I'm thinking of like, if my milk Is down over here and to
- 24:15get it. I have to reach around a door,
- 24:17the door opens awkwardly. I might spill that milk once a
- 24:20week, well now that's a gallon of milk.
- 24:22I've lost in time lost to a mess, and I feel like there was
- 24:25a fourth thing. What was the fourth thing I'd
- 24:28say like, building code? Building code?
- 24:30That's right. The most important one, if you
- 24:32would like to be open for business and they don't care
- 24:36about the rest of these things. So you have to factor that in.
- 24:41I can offer a modified one piece.
- 24:43Of additional support, you know, for this space.
- 24:46I think the one thing that was helpful because there's not
- 24:50going to be like a recipe, just to follow.
- 24:51You do follow steps a through G, and you hit success.
- 24:54It's very much trial and error. Like, I can't tell you how many
- 24:57hours I spent starting down One path or like building layout and
- 25:00then, you know, you know, 16 hours in and I realize, there's
- 25:03a critical, you know, flaw or something.
- 25:05We're not going to work around. I've got a scrap it.
- 25:07And start all over again, but starting with like the things
- 25:10that you can't change. So, when I came into that space,
- 25:13that building was Already built out, you know, we couldn't
- 25:15retrench, we couldn't, you know, move the window that window was
- 25:19already there. The the floor drains were
- 25:22already there. So that kind of again, it did
- 25:25restrict what flexibility I had. But it also did give me a few
- 25:28seeds to start from like, okay, obviously, this is where we're
- 25:31starting here. What can I do to build out from
- 25:34this concept and then everything was kind of falls into place.
- 25:37So even though they're restrictive, they offer, as, you
- 25:40know, kind of like a filter, so, you know, filter out all the
- 25:43options. Options that don't work and I
- 25:45just get to work with the ones that do.
- 25:46And then you kind of, you know, massage it for the gold for all
- 25:50the ergonomics we talked about before.
- 25:53A few months ago, I had stopped by the newest cafe lechera
- 25:56location in Encinitas. And that day, you were dialing
- 26:00in a Guatemala coffee that you roasted with your company
- 26:04Crossings Coffee Roasters. It's been all summer since since
- 26:10then. How did that coffee turn out for
- 26:12you and to what are you drinking?
- 26:14And roasting these days that you're getting excited about and
- 26:17I should say that a lot of your roasted coffee is what is being
- 26:20served in Cafe lechera currently.
- 26:23Yeah, that coffee turned out great.
- 26:25It's something that there's a, there's a fine line.
- 26:28I, you know, I have my preferences on the cup of
- 26:30coffee. I like to roast with a cup of
- 26:32coffee. I like to drink and then there's
- 26:34also kind of a pandering is not the right word, but, you know, I
- 26:38had to look at what our demographic is drinking.
- 26:40What do they like? And what's the coffee that?
- 26:44Again, you know, being mindful of the consumer experience.
- 26:47Something that matches the flavor profile.
- 26:49They enjoy something that's in line with what I can stand
- 26:51behind. Something that matches the rest
- 26:54of our menu pairs well with syrups pairs.
- 26:56Well with the milks that were choosing and that ultimately
- 26:59ends up being a coffee. That is not a dark roast but a
- 27:02little darker than how I typically like to roast.
- 27:05And so it's been kind of a work in progress to dial that coffee
- 27:09in and at the same point, you know, trying to be mindful of
- 27:13knowing that that's a coffee or a varietal or a region that I
- 27:18can Source from consistently you know I love How some shops are
- 27:24able to rotate through. I'm envious and if anything
- 27:27actually you know like this month's special is going to be a
- 27:30Peruvian, you know, Peabody or next month is a Kenyan a a you
- 27:34know and be able to have that rotational coffees on hand.
- 27:39We found in our, our polls, in our studies when kind of walking
- 27:43through the neighborhoods that they wanted something
- 27:45consistent, somebody could get that taste of the same in March
- 27:47as it does in December and I don't want to buy a container
- 27:52full of coffee. And have it sit, you know, I
- 27:54think over the span of, you know, eight, nine months that
- 27:56coffee will probably be fine, but I do want to make sure that
- 28:01the coffee were sourcing is as fresh as possible.
- 28:04And but still matches the menu that they've come to expect so
- 28:09fast forward to now. I'm you know, I'm loving that
- 28:12Guatemala. I'm actually sitting on a
- 28:13Columbia right now actually slipping on my Columbia espresso
- 28:17right now, which is the coffee that I roast dark enough for
- 28:21espresso. But lightning If that if you
- 28:23want to brew it on like a French press or something that has a
- 28:26little bit more of like that full immersion type.
- 28:28Of fact, it does pull through with a nice solid, you know,
- 28:33punch to the face. What?
- 28:38I certainly appreciate that. Punch to the face.
- 28:40Every morning helps get me going, Alden.
- 28:43I really appreciate you coming and being on the show again, and
- 28:46taking some of that time. I'm not sure when you sleep
- 28:49actually with all the roasting in the operations in the
- 28:51planning. And I know there's The future
- 28:53things, I'm going to assume that you've got that all figured out
- 28:55and you've got some sort of diamond system that you sleep in
- 28:58at night to help rejuvenate. You I'll an old terrible Bond
- 29:02movie. Thank you for being here, I'm
- 29:05looking forward to having you back on the show.
- 29:07We're going to talk about some of the equipment next week that
- 29:10we were that you were setting up today in our in our chat and
- 29:13I'll swing down and try that Columbia.
- 29:16I can't wait. It's been a pleasure chatting
- 29:18with you today. Okay, to recap, the creation of
- 29:27an efficient coffee bar means being aware of human impact and
- 29:30movement within the physical space.
- 29:33If you're building out a cafe, you also need to consider the
- 29:35rules and regulations put upon you by the health department and
- 29:39building codes. If you're at home, you'll need
- 29:41to be more concerned about space and convenience and space.
- 29:45I said space twice because we have a very small kitchen and
- 29:49we're constantly making choices about what stays out on the
- 29:52Counter. And what doesn't success in your
- 29:55efforts. Towards efficiency will come
- 29:57with trial and error. Alden recommend starting with
- 30:00things you can't change, for example, where a drain is or
- 30:03what power outlets, you may have to work around.
- 30:06It is kind of like playing a real life Minesweeper, don't be
- 30:09afraid to adapt as you go. The three pillars that Alden
- 30:13runs his life and is businesses by our kindness community and
- 30:17the pursuit of Excellence. The parameter of those ideals
- 30:20will be a little bit different for everyone but I do think it
- 30:23helps to have an ethos or a motto to fall back on when
- 30:27you're confronted with decisions, both in business and
- 30:29in life, that's all for today's show.
- 30:32Alden will be back again next week to continue our journey
- 30:35into coffee smart. Earnest coffee smartening,
- 30:39growing our coffee intelligence. I think that's the right one.
- 30:42The show's industry Partners include the aforementioned Cafe
- 30:45litter as well as coffee cycle, roasting ignite, coffee company.
- 30:49And first, like whiskey, don't forget to use the discount code
- 30:53RWC on bar bank.com to get. 15% off your order of First Light
- 30:58coffee Whiskey's. That's RWC all capital letters
- 31:02on bar bank.com. I'll add that link in the show
- 31:05notes and on roast westcoast.com.
- 31:08I also want to thank our partners.
- 31:09Maria coffee assigned, Coffee Roasters cape Horn coffee,
- 31:12importers Camp coffee company and steady state coffee
- 31:16roasting, Who besides being a top-notch Roastery and Cafe are
- 31:20hiring, if you're looking for a job in coffee and you live in
- 31:24North County, San Diego. I know that is a very specific
- 31:27portion of the audience, you can apply by sending your resume to
- 31:31hello at steady state roasting.com.
- 31:34And if you get the job, I will definitely see you there.
- 31:37If you are listening to this show for the first time and you
- 31:39want more coffee content, head to roast.
- 31:42Co-star calm. Sign up for the free or paid
- 31:45newsletters and be awesome. Thank you all for listening and
- 31:48for supporting the show, this episode of the roast West Coast
- 31:52coffee podcast is was has been written produced and recorded by
- 31:57me Ryan Walt. I hope this episode is found you
- 32:00happy healthy and with at least enough sanity to make it through
- 32:04the day, always tip your Baristas and be sure to drink.
- 32:08Good coffee. Hey there, thanks for sticking
- 32:41around. I'll see you in a couple days
- 32:43with part two of the interview with Ryan.
- 32:45SB and David Elizondo a first light whiskey.