Latest / Used Car Dealer Podcast
UCDP #84: How AI Is Transforming Car Dealership Lead Handling & Sales | Monik Pamecha of Toma
In this episode of the Used Car Dealer Podcast, Zach talks with Monik Pamecha, co-founder of Toma, about how AI is reshaping dealership operations, from lead handling to customer communication and overall efficiency.
Monik shares how Toma started by solving a simple but critical problem—missed calls and slow response times—and how that expanded into a broader opportunity to reduce friction across the entire car buying process. The conversation dives into why today’s consumers expect instant responses, where dealerships are losing opportunities, and how AI helps bridge that gap at scale.
They…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.