Latest / Outside the Box with Asendia USA: The International e-Commerce Podcast / 19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico

Transcript

19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico · Outside the Box with Asendia USA: The International e-Commerce Podcast

• 0:00
  To
• 0:00
  say
• 0:00
  at
• 0:00
  least
• 0:00
  90%
• 0:01
  of
• 0:01
  our
• 0:01
  customer
• 0:01
  base
• 0:02
  also
• 0:02
  has
• 0:02
  shipments
• 0:03
  domestically
• 0:04
  going
• 0:04
  to
• 0:04
  Alaska,
• 0:04
  Hawaii,
• 0:05
  and
• 0:05
  Pacific
• 0:06
  time
• 0:06
  without
• 0:06
  a
• 0:06
  deal.
• 0:07
  And
• 0:07
  I
• 0:07
  think
• 0:07
  that's
• 0:08
  what
• 0:08
  we.
• 0:08
  Why
• 0:08
  it's,
• 0:09
  it's
• 0:09
  a
• 0:09
  really
• 0:09
  good
• 0:09
  solution
• 0:10
  that
• 0:10
  we
• 0:10
  brought
• 0:10
  to
• 0:10
  the
• 0:11
  table.
• 0:11
  This
• 0:11
  is
• 0:12
  Outside
• 0:12
  the
• 0:12
  Box
• 0:13
  with
• 0:13
  Asendia
• 0:14
  USA,
• 0:15
  a
• 0:15
  podcast
• 0:16
  educating
• 0:16
  US
• 0:16
  based
• 0:17
  brands,
• 0:17
  marketplaces
• 0:18
  and
• 0:18
  e
• 0:19
  tailers
• 0:19
  on
• 0:19
  international
• 0:20
  shipping
• 0:20
  topics
• 0:21
  and
• 0:21
  how
• 0:21
  they
• 0:21
  can
• 0:22
  expand
• 0:22
  their
• 0:22
  global
• 0:23
  e
• 0:23
  commerce
• 0:24
  footprint.
• 0:24
  Back
• 0:25
  to
• 0:25
  another
• 0:26
  episode
• 0:26
  of
• 0:27
  Outside
• 0:27
  the
• 0:27
  Box
• 0:27
  with
• 0:27
  Asendia
• 0:28
  USA
• 0:28
  podcast
• 0:29
  where
• 0:29
  we
• 0:29
  continue
• 0:30
  the
• 0:30
  conversation
• 0:30
  where
• 0:31
  we
• 0:31
  left
• 0:31
  off
• 0:31
  last
• 0:31
  week.
• 0:32
  Well,
• 0:32
  that's
• 0:33
  why
• 0:33
  it's
• 0:33
  working
• 0:33
  very,
• 0:34
  very
• 0:34
  well
• 0:35
  for
• 0:35
  us
• 0:35
  at
• 0:35
  Asendia
• 0:37
  and
• 0:37
  our
• 0:37
  clients.
• 0:38
  Are
• 0:38
  there
• 0:39
  compliance
• 0:39
  things
• 0:39
  with
• 0:40
  this
• 0:40
  that
• 0:40
  maybe
• 0:40
  we
• 0:40
  need
• 0:41
  to
• 0:41
  talk
• 0:41
  about?
• 0:41
  Domestic.
• 0:43
  Yeah,
• 0:43
  it's
• 0:44
  domestic
• 0:44
  compliance.
• 0:44
  And
• 0:44
  in
• 0:44
  today's
• 0:45
  world
• 0:46
  that's
• 0:46
  going
• 0:46
  on
• 0:47
  with
• 0:47
  the
• 0:47
  de
• 0:47
  minimis
• 0:48
  and
• 0:48
  with
• 0:48
  the
• 0:48
  tariffs
• 0:49
  and
• 0:49
  everything,
• 0:49
  this
• 0:50
  is
• 0:50
  kind
• 0:50
  of,
• 0:51
  it's
• 0:51
  neutral
• 0:52
  to
• 0:52
  all
• 0:52
  that.
• 0:53
  It's
• 0:53
  not
• 0:53
  affected
• 0:53
  by
• 0:54
  any
• 0:54
  of
• 0:54
  that.
• 0:54
  So
• 0:55
  I
• 0:55
  think
• 0:55
  the
• 0:55
  postal
• 0:56
  channel
• 0:56
  is
• 0:56
  not
• 0:56
  being
• 0:57
  affected
• 0:57
  like
• 0:57
  it
• 0:57
  is
• 0:57
  internationally
• 0:58
  because
• 0:59
  right
• 0:59
  now
• 0:59
  with
• 0:59
  international
• 1:00
  inbound
• 1:00
  coming
• 1:01
  into
• 1:01
  the
• 1:01
  US
• 1:01
  PS
• 1:02
  through
• 1:02
  the
• 1:02
  postal
• 1:03
  channels,
• 1:03
  that's
• 1:04
  basically
• 1:04
  been
• 1:04
  completely
• 1:04
  cut
• 1:05
  off.
• 1:05
  That
• 1:06
  does
• 1:06
  not
• 1:06
  affect
• 1:06
  the
• 1:06
  non
• 1:07
  continental
• 1:07
  at
• 1:08
  all.
• 1:08
  Yeah,
• 1:09
  no,
• 1:09
  it's
• 1:09
  standard
• 1:10
  TSA
• 1:10
  regulations
• 1:11
  that
• 1:11
  we
• 1:11
  would
• 1:11
  follow
• 1:12
  in
• 1:12
  order
• 1:12
  to
• 1:12
  screen
• 1:12
  things
• 1:13
  and
• 1:13
  Asendia
• 1:13
  screens
• 1:14
  them
• 1:14
  in
• 1:14
  our
• 1:14
  facilities
• 1:14
  and
• 1:14
  moves
• 1:15
  them
• 1:15
  domestically.
• 1:16
  And
• 1:16
  we
• 1:17
  have
• 1:17
  just
• 1:17
  as
• 1:17
  much
• 1:17
  capability
• 1:18
  to
• 1:19
  move
• 1:20
  those
• 1:20
  materials
• 1:21
  on
• 1:21
  domestic
• 1:21
  flights
• 1:21
  as
• 1:22
  we
• 1:22
  do
• 1:22
  on
• 1:22
  international.
• 1:22
  So.
• 1:23
  Yeah,
• 1:23
  so
• 1:23
  customers
• 1:24
  that
• 1:24
  may
• 1:24
  be
• 1:24
  interested
• 1:25
  in
• 1:25
  this,
• 1:25
  they
• 1:26
  don't
• 1:26
  necessarily
• 1:27
  need
• 1:27
  to
• 1:27
  have,
• 1:28
  let's
• 1:28
  say
• 1:28
  their
• 1:28
  catalog,
• 1:29
  you
• 1:30
  know,
• 1:30
  harmonized
• 1:31
  codes
• 1:31
  and
• 1:31
  things
• 1:31
  like
• 1:31
  that
• 1:32
  are
• 1:32
  not
• 1:32
  necessarily
• 1:32
  a.
• 1:33
  They're
• 1:33
  not
• 1:33
  at
• 1:34
  all,
• 1:34
  they're
• 1:34
  not
• 1:34
  a
• 1:34
  requirement.
• 1:35
  It's
• 1:35
  a
• 1:35
  considered
• 1:36
  all
• 1:36
  three
• 1:36
  are
• 1:37
  domestic
• 1:37
  moves.
• 1:37
  Yes,
• 1:38
  perfect.
• 1:38
  And
• 1:39
  the
• 1:39
  interesting
• 1:39
  thing
• 1:39
  one
• 1:39
  of
• 1:40
  FedEx,
• 1:40
  if
• 1:41
  you
• 1:41
  ship
• 1:41
  to
• 1:41
  Puerto
• 1:41
  Rico,
• 1:42
  you
• 1:42
  need
• 1:42
  a
• 1:42
  customs
• 1:43
  declaration.
• 1:43
  Correct.
• 1:44
  It's
• 1:44
  considered
• 1:44
  a
• 1:45
  international
• 1:45
  shipment.
• 1:46
  It's
• 1:46
  going
• 1:46
  over
• 1:47
  international
• 1:47
  orders.
• 1:48
  Another
• 1:48
  big
• 1:48
  hot
• 1:48
  nugget
• 1:49
  right
• 1:49
  there
• 1:49
  for
• 1:49
  all
• 1:49
  you
• 1:50
  watchers.
• 1:50
  FedEx
• 1:52
  Puerto
• 1:52
  Rico
• 1:52
  considered
• 1:53
  an
• 1:53
  international
• 1:53
  to.
• 1:54
  Go
• 1:54
  to
• 1:54
  Puerto
• 1:54
  Rico
• 1:56
  because
• 1:56
  the
• 1:56
  planes
• 1:56
  go
• 1:57
  over
• 1:57
  international
• 1:57
  borders.
• 1:58
  That's
• 1:58
  the
• 1:59
  reason
• 1:59
  why
• 1:59
  it
• 1:59
  falls
• 2:00
  into
• 2:00
  that
• 2:00
  category.
• 2:01
  So
• 2:02
  from
• 2:02
  our
• 2:02
  perspective,
• 2:03
  the
• 2:03
  key
• 2:03
  for
• 2:03
  us
• 2:03
  when
• 2:04
  we
• 2:04
  were
• 2:04
  rolling
• 2:04
  this
• 2:05
  program
• 2:05
  out
• 2:05
  and
• 2:05
  wanting
• 2:06
  to
• 2:06
  really
• 2:06
  build
• 2:06
  it
• 2:07
  was
• 2:07
  to
• 2:07
  have
• 2:07
  a
• 2:07
  really
• 2:07
  good
• 2:08
  partner,
• 2:08
  which
• 2:08
  is
• 2:08
  what
• 2:09
  we
• 2:09
  have.
• 2:09
  And
• 2:10
  the
• 2:10
  transits
• 2:11
  have
• 2:11
  shown
• 2:11
  it.
• 2:11
  And
• 2:11
  one
• 2:12
  of
• 2:12
  the
• 2:12
  things
• 2:12
  that's
• 2:12
  really
• 2:13
  we
• 2:13
  get
• 2:13
  from
• 2:13
  our
• 2:14
  partner
• 2:14
  is
• 2:14
  that
• 2:14
  we
• 2:15
  get
• 2:15
  weekly,
• 2:15
  almost
• 2:16
  weekly
• 2:16
  transit
• 2:17
  reports
• 2:18
  for
• 2:18
  every
• 2:18
  one
• 2:18
  of
• 2:18
  those
• 2:19
  destinations,
• 2:20
  mainland
• 2:20
  and
• 2:21
  also
• 2:21
  the
• 2:21
  outer
• 2:21
  islands.
• 2:22
  So
• 2:23
  we
• 2:23
  get
• 2:23
  really
• 2:23
  good
• 2:23
  transit
• 2:24
  reports
• 2:24
  that
• 2:24
  our
• 2:24
  Sales
• 2:25
  team
• 2:25
  could
• 2:25
  share
• 2:25
  with
• 2:26
  their,
• 2:27
  you
• 2:27
  know,
• 2:27
  for
• 2:27
  their
• 2:27
  prospects.
• 2:28
  And
• 2:28
  it
• 2:28
  really,
• 2:29
  really
• 2:29
  helps.
• 2:29
  I
• 2:29
  mean
• 2:30
  it's
• 2:30
  all
• 2:30
  about
• 2:30
  the
• 2:30
  transits.
• 2:31
  Jaz,
• 2:32
  what,
• 2:32
  what,
• 2:32
  what
• 2:32
  kind
• 2:32
  of
• 2:33
  transit
• 2:33
  times
• 2:33
  to
• 2:34
  it?
• 2:34
  Can
• 2:34
  you.
• 2:35
  I
• 2:35
  don't
• 2:35
  know
• 2:35
  if
• 2:35
  you
• 2:35
  asked
• 2:35
  me.
• 2:35
  Regionally
• 2:36
  or
• 2:36
  what
• 2:36
  but
• 2:37
  so
• 2:38
  typically
• 2:39
  once,
• 2:39
  once
• 2:39
  we
• 2:40
  get
• 2:40
  the
• 2:40
  freight,
• 2:41
  Cincinnati
• 2:42
  or
• 2:42
  la,
• 2:42
  that's
• 2:42
  what
• 2:43
  we
• 2:43
  sort
• 2:43
  it.
• 2:43
  Okay.
• 2:44
  Out
• 2:44
  of
• 2:45
  the
• 2:46
  majority
• 2:46
  now
• 2:46
  we're
• 2:47
  hitting
• 2:47
  two
• 2:47
  to
• 2:47
  four
• 2:47
  day
• 2:47
  transit,
• 2:48
  two
• 2:48
  to.
• 2:49
  Four
• 2:49
  day
• 2:49
  to
• 2:49
  the
• 2:49
  door
• 2:50
  or
• 2:50
  two
• 2:51
  to
• 2:51
  four
• 2:51
  day
• 2:51
  to
• 2:51
  the
• 2:51
  country
• 2:51
  or
• 2:52
  to
• 2:52
  the
• 2:52
  door
• 2:52
  to
• 2:52
  the
• 2:53
  state.
• 2:53
  Fly
• 2:53
  every
• 2:53
  day.
• 2:54
  It
• 2:54
  gets
• 2:54
  there
• 2:54
  same
• 2:55
  day
• 2:55
  or
• 2:55
  overnight.
• 2:56
  So
• 2:56
  these
• 2:56
  flights
• 2:57
  are
• 2:57
  going
• 2:57
  every
• 2:57
  day.
• 2:58
  So
• 2:58
  the
• 2:59
  transit
• 2:59
  times
• 2:59
  are
• 2:59
  phenomenal.
• 3:00
  Is
• 3:00
  it
• 3:01
  a.
• 3:01
  Is
• 3:01
  it
• 3:01
  an
• 3:01
  access
• 3:02
  to
• 3:02
  a
• 3:03
  domestic.
• 3:04
  Carrier
• 3:04
  that
• 3:04
  you
• 3:04
  use
• 3:04
  or
• 3:05
  is
• 3:05
  it.
• 3:05
  So
• 3:06
  we
• 3:06
  have
• 3:06
  our
• 3:07
  own
• 3:07
  air
• 3:07
  cargo
• 3:08
  division.
• 3:08
  Okay.
• 3:08
  And
• 3:09
  they've
• 3:09
  had
• 3:09
  the
• 3:09
  relationship
• 3:10
  with
• 3:10
  the
• 3:10
  airlines,
• 3:10
  whether
• 3:11
  it's
• 3:11
  private
• 3:11
  or
• 3:11
  commercial
• 3:12
  over
• 3:12
  the
• 3:12
  years.
• 3:13
  And
• 3:13
  because
• 3:13
  we're
• 3:14
  going
• 3:14
  to
• 3:14
  these
• 3:15
  areas,
• 3:15
  we
• 3:15
  have
• 3:15
  freight
• 3:16
  every
• 3:16
  single
• 3:16
  day.
• 3:17
  Love
• 3:17
  it.
• 3:18
  So
• 3:18
  we
• 3:19
  were
• 3:19
  able
• 3:19
  to
• 3:19
  leverage
• 3:19
  that
• 3:20
  to
• 3:20
  a
• 3:20
  good
• 3:21
  partnership
• 3:21
  with
• 3:21
  the
• 3:21
  airlines.
• 3:22
  And
• 3:22
  good
• 3:22
  rates
• 3:23
  and
• 3:24
  Sorry,
• 3:24
  would
• 3:24
  they
• 3:24
  do
• 3:24
  all
• 3:25
  the
• 3:25
  screening
• 3:25
  for
• 3:25
  you?
• 3:25
  You
• 3:26
  guys
• 3:26
  screen
• 3:26
  yourselves
• 3:26
  or.
• 3:27
  Yeah,
• 3:28
  it
• 3:28
  goes,
• 3:28
  I
• 3:28
  mean
• 3:29
  everything
• 3:30
  because
• 3:31
  all
• 3:31
  the
• 3:31
  customers
• 3:32
  with
• 3:32
  TSA
• 3:32
  certified.
• 3:33
  Sure.
• 3:33
  So
• 3:33
  everything
• 3:33
  that
• 3:33
  goes
• 3:34
  through,
• 3:35
  it's
• 3:35
  good
• 3:35
  to
• 3:36
  go.
• 3:36
  That's
• 3:36
  the
• 3:36
  airline
• 3:37
  screens
• 3:37
  it
• 3:37
  for
• 3:37
  you.
• 3:37
  Swelling
• 3:38
  commercial
• 3:38
  air,
• 3:38
  right?
• 3:38
  Yeah,
• 3:39
  yeah.
• 3:39
  So
• 3:39
  International
• 3:40
  Bridge
• 3:40
  gets
• 3:40
  it
• 3:41
  as
• 3:41
  deep
• 3:41
  into
• 3:42
  the
• 3:42
  network
• 3:42
  in
• 3:43
  Puerto
• 3:43
  Rico
• 3:43
  and
• 3:44
  even
• 3:44
  Alaska
• 3:45
  and
• 3:45
  Hawaii
• 3:45
  as
• 3:45
  far
• 3:46
  as
• 3:46
  they
• 3:46
  possibly
• 3:46
  can,
• 3:47
  which
• 3:47
  is
• 3:47
  what
• 3:47
  helps
• 3:48
  the
• 3:48
  transits.
• 3:49
  So
• 3:49
  for
• 3:50
  one
• 3:50
  of
• 3:50
  our
• 3:50
  clients
• 3:51
  and
• 3:51
  for
• 3:52
  everybody
• 3:52
  watching,
• 3:53
  listening.
• 3:53
  So
• 3:54
  we
• 3:54
  have
• 3:54
  five
• 3:54
  processing
• 3:55
  facilities
• 3:55
  here
• 3:56
  in
• 3:56
  the
• 3:56
  United
• 3:56
  States.
• 3:57
  We've
• 3:58
  got
• 3:58
  jfk,
• 3:59
  Philadelphia,
• 4:00
  Miami,
• 4:00
  Chicago
• 4:01
  and
• 4:01
  Los
• 4:01
  Angeles.
• 4:02
  So
• 4:02
  would
• 4:02
  it
• 4:02
  be
• 4:02
  east
• 4:03
  of
• 4:03
  the
• 4:03
  Mississippi
• 4:04
  is
• 4:04
  going
• 4:04
  to.
• 4:04
  Would
• 4:05
  be
• 4:05
  processed
• 4:05
  out
• 4:05
  of
• 4:05
  Cincinnati
• 4:06
  and
• 4:07
  west
• 4:07
  would
• 4:07
  be
• 4:07
  going
• 4:08
  to
• 4:08
  la?
• 4:09
  Yes,
• 4:10
  I
• 4:10
  would
• 4:10
  say
• 4:10
  yes.
• 4:11
  Only
• 4:11
  reason
• 4:11
  we're
• 4:12
  hesitating
• 4:12
  is
• 4:12
  that
• 4:12
  we
• 4:13
  don't
• 4:13
  have
• 4:13
  Miami
• 4:13
  up
• 4:13
  and
• 4:13
  running
• 4:14
  yet
• 4:14
  because
• 4:14
  we,
• 4:15
  we
• 4:15
  have
• 4:15
  Philadelphia,
• 4:16
  New
• 4:16
  York.
• 4:17
  All
• 4:17
  that
• 4:17
  is
• 4:18
  processed
• 4:18
  and
• 4:18
  goes
• 4:19
  directly
• 4:19
  to.
• 4:21
  Where
• 4:21
  are
• 4:21
  we
• 4:21
  sending
• 4:22
  to
• 4:22
  New
• 4:22
  York.
• 4:22
  Is
• 4:22
  it
• 4:23
  going
• 4:23
  to.
• 4:23
  I
• 4:23
  believe
• 4:24
  it's
• 4:24
  going
• 4:24
  to
• 4:24
  Cincinnati.
• 4:25
  Same
• 4:25
  with
• 4:25
  Chicago.
• 4:26
  Going
• 4:26
  down
• 4:26
  to
• 4:26
  Cincinnati,
• 4:27
  la.
• 4:27
  We
• 4:28
  bring
• 4:28
  it
• 4:28
  right
• 4:28
  to
• 4:28
  their
• 4:28
  facility.
• 4:29
  It's
• 4:29
  like
• 4:29
  a
• 4:29
  handle
• 4:30
  right
• 4:30
  to
• 4:31
  their
• 4:31
  facility.
• 4:32
  And
• 4:32
  so
• 4:32
  that.
• 4:33
  That's
• 4:33
  pretty
• 4:33
  much
• 4:33
  how
• 4:33
  it
• 4:33
  works.
• 4:34
  Yeah,
• 4:34
  that's
• 4:34
  one,
• 4:35
  one
• 4:35
  area
• 4:35
  that,
• 4:36
  that
• 4:36
  because
• 4:37
  we
• 4:37
  have
• 4:37
  a
• 4:37
  relationship
• 4:38
  with
• 4:38
  airlines,
• 4:38
  if
• 4:38
  we
• 4:39
  have
• 4:39
  some
• 4:39
  good
• 4:39
  density
• 4:40
  in
• 4:41
  a
• 4:41
  another
• 4:41
  region
• 4:42
  where
• 4:42
  we're
• 4:42
  not
• 4:42
  sorting
• 4:42
  out,
• 4:43
  we
• 4:43
  can
• 4:43
  stand
• 4:43
  it
• 4:43
  up
• 4:44
  pretty
• 4:44
  quickly
• 4:45
  because
• 4:45
  we
• 4:45
  know
• 4:45
  what
• 4:45
  the
• 4:45
  minimums
• 4:46
  we
• 4:46
  need
• 4:46
  to
• 4:46
  fly
• 4:46
  out.
• 4:47
  So
• 4:48
  you
• 4:48
  know,
• 4:48
  if
• 4:48
  a
• 4:49
  70
• 4:49
  year
• 4:49
  IV
• 4:50
  has
• 4:50
  prospects.
• 4:51
  We
• 4:51
  can
• 4:52
  keep
• 4:52
  the
• 4:52
  freight
• 4:52
  in
• 4:53
  that
• 4:53
  region.
• 4:54
  Okay.
• 4:54
  And
• 4:55
  you
• 4:56
  know,
• 4:56
  I
• 4:56
  know
• 4:56
  that
• 4:57
  I
• 4:57
  want
• 4:57
  to
• 4:57
  be
• 4:57
  mindful
• 4:58
  of
• 4:58
  your
• 4:58
  time
• 4:58
  too
• 4:58
  and
• 4:59
  thank
• 4:59
  you
• 4:59
  for
• 4:59
  being
• 4:59
  so
• 4:59
  generous.
• 5:00
  So
• 5:00
  maybe
• 5:01
  wrap
• 5:01
  it
• 5:01
  up
• 5:01
  in
• 5:01
  a
• 5:01
  few
• 5:02
  minutes
• 5:02
  here.
• 5:02
  But
• 5:02
  I'm
• 5:02
  thinking
• 5:03
  in
• 5:03
  those
• 5:04
  markets
• 5:04
  are
• 5:04
  there
• 5:05
  certain
• 5:05
  product
• 5:05
  categories
• 5:06
  that
• 5:06
  are
• 5:06
  kind
• 5:06
  of
• 5:06
  hot,
• 5:07
  hot
• 5:07
  items
• 5:08
  or
• 5:08
  you
• 5:08
  know.
• 5:08
  I
• 5:09
  think
• 5:10
  any
• 5:10
  type
• 5:10
  of
• 5:10
  E
• 5:10
  Comm.
• 5:11
  That's
• 5:11
  for
• 5:12
  the
• 5:12
  most
• 5:12
  part
• 5:13
  £10
• 5:13
  and
• 5:13
  under.
• 5:14
  Right,
• 5:14
  so
• 5:15
  £10
• 5:15
  and
• 5:15
  under.
• 5:15
  Yeah.
• 5:16
  Okay.
• 5:16
  Obviously
• 5:16
  your
• 5:17
  apparel,
• 5:17
  no
• 5:18
  shoes,
• 5:18
  accessories,
• 5:20
  even
• 5:20
  supplements,
• 5:21
  you
• 5:21
  know,
• 5:22
  all
• 5:22
  the
• 5:22
  kind
• 5:22
  of
• 5:22
  hot
• 5:23
  topics
• 5:23
  that,
• 5:23
  that
• 5:24
  you
• 5:24
  know,
• 5:24
  people
• 5:24
  are
• 5:25
  ordering
• 5:25
  but
• 5:25
  you
• 5:26
  know,
• 5:26
  on
• 5:26
  the
• 5:26
  smaller
• 5:26
  side.
• 5:27
  And
• 5:27
  because
• 5:28
  it's
• 5:28
  going
• 5:28
  to
• 5:28
  a
• 5:28
  US
• 5:28
  territory
• 5:29
  or
• 5:29
  state,
• 5:30
  then
• 5:30
  there's
• 5:31
  no
• 5:31
  restrictions
• 5:32
  like
• 5:32
  there
• 5:32
  would
• 5:32
  be
• 5:32
  going
• 5:33
  cross
• 5:33
  border.
• 5:34
  Exactly.
• 5:34
  Beautiful.
• 5:35
  Love
• 5:35
  it.
• 5:36
  And
• 5:36
  I
• 5:36
  would
• 5:36
  say
• 5:37
  from
• 5:37
  our
• 5:37
  perspective,
• 5:37
  at
• 5:38
  least
• 5:38
  90%
• 5:39
  of
• 5:39
  our
• 5:39
  customer
• 5:39
  base
• 5:40
  because
• 5:40
  we're
• 5:40
  an
• 5:40
  international
• 5:41
  consolidator.
• 5:41
  Yes,
• 5:42
  I
• 5:42
  would
• 5:42
  say
• 5:42
  at
• 5:42
  least
• 5:42
  90%
• 5:43
  of
• 5:43
  our
• 5:43
  customer
• 5:43
  base
• 5:44
  also
• 5:44
  has
• 5:44
  shipments
• 5:45
  domestically
• 5:46
  going
• 5:46
  to
• 5:46
  Alaska,
• 5:47
  Hawaii,
• 5:47
  and
• 5:47
  Puerto
• 5:47
  Rico.
• 5:48
  Without
• 5:48
  a
• 5:49
  doubt.
• 5:49
  And
• 5:49
  I
• 5:50
  think
• 5:50
  that's
• 5:50
  why
• 5:51
  it's
• 5:51
  a
• 5:51
  really
• 5:51
  good
• 5:52
  solution
• 5:52
  that
• 5:52
  we
• 5:52
  brought
• 5:52
  to
• 5:53
  the
• 5:53
  table.
• 5:53
  And
• 5:54
  like
• 5:54
  I
• 5:54
  said,
• 5:54
  it's
• 5:54
  working
• 5:54
  out
• 5:55
  really
• 5:55
  well
• 5:56
  and
• 5:57
  I
• 5:57
  think
• 5:57
  it's
• 5:57
  just
• 5:57
  going
• 5:58
  to
• 5:58
  grow.
• 5:58
  Yeah.
• 5:59
  And
• 5:59
  I
• 5:59
  think
• 5:59
  it's
• 5:59
  just
• 6:00
  because
• 6:00
  of
• 6:00
  what
• 6:00
  it
• 6:00
  takes
• 6:01
  logistically
• 6:01
  to
• 6:01
  get
• 6:02
  into
• 6:02
  these
• 6:02
  countries
• 6:02
  is
• 6:03
  what
• 6:04
  makes
• 6:04
  companies
• 6:04
  like
• 6:05
  Asendia
• 6:05
  and
• 6:05
  an
• 6:05
  International
• 6:06
  Bridge
• 6:06
  kind
• 6:06
  of
• 6:06
  special
• 6:07
  in
• 6:07
  that
• 6:07
  market.
• 6:07
  Because
• 6:07
  we
• 6:08
  have
• 6:08
  that
• 6:08
  experience
• 6:09
  from
• 6:09
  moving
• 6:10
  things
• 6:10
  across
• 6:10
  borders,
• 6:11
  moving
• 6:11
  them
• 6:11
  across
• 6:11
  the
• 6:12
  world
• 6:12
  where
• 6:12
  the
• 6:13
  domestic
• 6:13
  carriers
• 6:13
  don't
• 6:14
  really.
• 6:14
  Have
• 6:14
  a
• 6:14
  lot
• 6:14
  of
• 6:14
  that
• 6:14
  experience.
• 6:15
  So
• 6:15
  it
• 6:16
  really
• 6:16
  is
• 6:17
  an
• 6:17
  opportunity
• 6:17
  for
• 6:18
  companies
• 6:18
  like
• 6:18
  us
• 6:18
  to
• 6:19
  shine
• 6:19
  and
• 6:19
  kind
• 6:19
  of
• 6:19
  say,
• 6:19
  look,
• 6:20
  look
• 6:20
  at
• 6:21
  how
• 6:21
  quickly
• 6:21
  we
• 6:21
  can
• 6:21
  get
• 6:21
  this.
• 6:23
  It's
• 6:23
  a
• 6:23
  large
• 6:23
  movement
• 6:24
  all
• 6:24
  across
• 6:24
  water
• 6:25
  and
• 6:26
  that
• 6:26
  takes
• 6:26
  that
• 6:27
  specific
• 6:28
  experience
• 6:28
  that
• 6:28
  companies
• 6:29
  like
• 6:29
  us
• 6:29
  have
• 6:29
  to
• 6:29
  get
• 6:30
  done
• 6:30
  efficiently
• 6:31
  big
• 6:31
  time.
• 6:32
  So
• 6:32
  if
• 6:32
  we're
• 6:32
  an
• 6:33
  e-commerce
• 6:33
  shipper,
• 6:34
  3PL
• 6:34
  even,
• 6:35
  and
• 6:35
  we're
• 6:36
  doing
• 6:36
  volume,
• 6:37
  let's
• 6:37
  say
• 6:38
  using
• 6:38
  could
• 6:38
  be
• 6:39
  many
• 6:39
  carriers
• 6:40
  going
• 6:40
  to
• 6:40
  Puerto
• 6:41
  Rico,
• 6:41
  Alaska,
• 6:42
  Hawaii.
• 6:44
  This
• 6:44
  is
• 6:44
  a
• 6:45
  solution
• 6:45
  that'll
• 6:45
  help
• 6:46
  transition
• 6:47
  some
• 6:47
  of
• 6:47
  the
• 6:48
  infrequent
• 6:49
  or
• 6:50
  variable
• 6:50
  transit
• 6:51
  times.
• 6:51
  More
• 6:52
  consistency
• 6:52
  in
• 6:52
  pricing,
• 6:53
  transit
• 6:54
  times
• 6:54
  and
• 6:55
  delivery
• 6:55
  experience
• 6:56
  for
• 6:56
  those
• 6:57
  recipients
• 6:57
  located
• 6:58
  in
• 6:58
  those
• 6:58
  areas.
• 6:59
  Absolutely.
• 6:59
  And
• 7:00
  I
• 7:00
  personally
• 7:01
  and
• 7:01
  I
• 7:01
  think
• 7:01
  that
• 7:01
  the,
• 7:02
  you
• 7:02
  know,
• 7:02
  the
• 7:03
  buyers
• 7:03
  now
• 7:03
  that
• 7:03
  are
• 7:04
  in
• 7:04
  Puerto
• 7:04
  Rico,
• 7:05
  Alaska,
• 7:05
  and
• 7:05
  Hawaii,
• 7:06
  instead
• 7:06
  of
• 7:06
  ordering
• 7:06
  now
• 7:07
  from
• 7:07
  an
• 7:07
  international
• 7:08
  website
• 7:09
  because
• 7:09
  of
• 7:09
  everything
• 7:09
  that's
• 7:10
  going
• 7:10
  on
• 7:10
  with
• 7:10
  the
• 7:10
  tariffs,
• 7:11
  I
• 7:11
  think
• 7:11
  they're
• 7:11
  going
• 7:11
  to
• 7:11
  be
• 7:11
  looking
• 7:12
  more
• 7:12
  to
• 7:12
  buying
• 7:12
  stuff
• 7:13
  from
• 7:13
  a
• 7:13
  US
• 7:14
  to
• 7:14
  avoid
• 7:14
  all
• 7:14
  that.
• 7:16
  That's
• 7:16
  true.
• 7:16
  And
• 7:16
  that's
• 7:16
  going
• 7:17
  to
• 7:17
  be
• 7:17
  driving
• 7:17
  this
• 7:17
  volume
• 7:18
  for
• 7:18
  last
• 7:18
  year,
• 7:19
  Puerto
• 7:19
  Rico,
• 7:19
  big
• 7:20
  time.
• 7:21
  Chaz,
• 7:21
  is
• 7:21
  there
• 7:21
  anything
• 7:21
  else
• 7:22
  you
• 7:22
  might
• 7:22
  want
• 7:22
  to
• 7:22
  share
• 7:22
  before
• 7:23
  we
• 7:23
  cap
• 7:23
  it
• 7:24
  off
• 7:24
  here?
• 7:24
  Yeah,
• 7:24
  I
• 7:24
  think
• 7:24
  just
• 7:25
  one
• 7:25
  more
• 7:25
  great
• 7:26
  example
• 7:27
  of
• 7:27
  this
• 7:27
  service.
• 7:29
  We
• 7:29
  just
• 7:29
  turned
• 7:29
  on
• 7:30
  a
• 7:30
  very
• 7:30
  large
• 7:31
  national
• 7:32
  retailer
• 7:33
  who
• 7:33
  stopped
• 7:34
  doing
• 7:35
  Alaska,
• 7:35
  Hawaii,
• 7:36
  Puerto
• 7:36
  Rico
• 7:36
  years
• 7:36
  ago
• 7:37
  because
• 7:37
  they
• 7:37
  were
• 7:37
  using
• 7:37
  one
• 7:37
  of
• 7:38
  the
• 7:38
  big
• 7:38
  two
• 7:39
  and
• 7:39
  it
• 7:39
  just
• 7:39
  became
• 7:40
  too
• 7:41
  expensive.
• 7:41
  It
• 7:42
  wasn't
• 7:42
  cost
• 7:42
  effective.
• 7:43
  They
• 7:43
  turned
• 7:43
  those
• 7:43
  channels
• 7:44
  off.
• 7:44
  When
• 7:44
  we
• 7:44
  went
• 7:45
  to
• 7:45
  them,
• 7:45
  they
• 7:46
  said,
• 7:47
  wow,
• 7:47
  with
• 7:47
  this
• 7:48
  transit
• 7:48
  time
• 7:48
  and
• 7:48
  with
• 7:49
  these
• 7:49
  rates,
• 7:50
  we
• 7:50
  can
• 7:50
  add
• 7:51
  those
• 7:51
  three
• 7:51
  areas
• 7:52
  back
• 7:52
  into
• 7:53
  our
• 7:53
  online
• 7:53
  ordering.
• 7:54
  And
• 7:55
  they
• 7:55
  just
• 7:55
  added
• 7:55
  Alaska,
• 7:56
  Hawaii,
• 7:56
  Puerto
• 7:56
  Rico.
• 7:56
  And
• 7:57
  this
• 7:57
  was
• 7:57
  a,
• 7:57
  you
• 7:57
  know,
• 7:57
  multibillion
• 7:58
  dollar
• 7:58
  retailer.
• 7:59
  What
• 7:59
  do
• 7:59
  they
• 7:59
  estimate
• 8:00
  that's
• 8:00
  going
• 8:00
  to
• 8:00
  bring
• 8:01
  in
• 8:01
  revenue
• 8:01
  wise
• 8:01
  in
• 8:02
  a
• 8:02
  12
• 8:02
  month
• 8:03
  calendar
• 8:03
  year?
• 8:03
  You
• 8:04
  know,
• 8:04
  they're
• 8:04
  kind
• 8:04
  of
• 8:04
  wait
• 8:05
  and
• 8:05
  see
• 8:05
  approach,
• 8:05
  but
• 8:06
  based
• 8:06
  on
• 8:06
  what
• 8:06
  they
• 8:07
  were
• 8:07
  doing
• 8:08
  prior,
• 8:08
  they
• 8:09
  think
• 8:09
  it's
• 8:09
  going
• 8:09
  to
• 8:09
  be
• 8:09
  pretty
• 8:09
  significant.
• 8:10
  Love
• 8:10
  it.
• 8:11
  And
• 8:11
  anything's
• 8:12
  bigger
• 8:12
  than
• 8:12
  zero.
• 8:13
  Yeah.
• 8:13
  And
• 8:13
  at
• 8:13
  the
• 8:13
  end
• 8:14
  of
• 8:14
  the
• 8:14
  day,
• 8:14
  they,
• 8:15
  most
• 8:15
  of
• 8:15
  our
• 8:16
  shippers,
• 8:16
  if
• 8:16
  we
• 8:16
  look
• 8:16
  at
• 8:17
  their
• 8:17
  data,
• 8:18
  1
• 8:18
  to
• 8:19
  3%
• 8:19
  of
• 8:19
  their
• 8:19
  volume
• 8:20
  typically
• 8:21
  goes
• 8:21
  to
• 8:21
  these
• 8:21
  areas.
• 8:22
  So
• 8:22
  even
• 8:22
  if
• 8:22
  they
• 8:23
  just
• 8:23
  added
• 8:23
  1%,
• 8:25
  you
• 8:25
  know,
• 8:25
  that's
• 8:25
  sales
• 8:25
  that
• 8:26
  they
• 8:26
  didn't
• 8:26
  have
• 8:26
  the
• 8:26
  last
• 8:27
  five
• 8:27
  years.
• 8:27
  Yeah.
• 8:27
  Love
• 8:28
  it.
• 8:28
  Sure.
• 8:28
  Yeah.
• 8:29
  Profitable
• 8:29
  too.
• 8:30
  Yeah.
• 8:30
  All
• 8:31
  right,
• 8:31
  very
• 8:31
  good.
• 8:31
  Hey
• 8:31
  Chess,
• 8:32
  thank
• 8:32
  you
• 8:32
  so
• 8:32
  much
• 8:32
  for
• 8:32
  joining.
• 8:33
  Thank
• 8:33
  you.
• 8:33
  Pleasure
• 8:34
  having
• 8:34
  you,
• 8:34
  Tom.
• 8:35
  Thank
• 8:35
  you.
• 8:36
  Thanks
• 8:36
  for
• 8:36
  having
• 8:36
  us,
• 8:37
  Tom.
• 8:37
  Thanks
• 8:37
  as
• 8:37
  always.
• 8:38
  Great
• 8:38
  to
• 8:38
  see
• 8:38
  you.
• 8:38
  Very
• 8:39
  good.
• 8:39
  All
• 8:39
  right,
• 8:40
  guys,
• 8:40
  that's
• 8:40
  it
• 8:40
  for
• 8:41
  this
• 8:41
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• 8:41
  of
• 8:42
  Outside
• 8:42
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• 8:42
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• 8:42
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• 8:43
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• 8:43
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• 8:44
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• 8:44
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• 8:44
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• 8:44
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• 8:44
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• 8:45
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• 8:45
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• 8:45
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• 8:46
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• 8:46
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