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Mark Read -- Empathy: At the Core of Corporate Culture
Mark Read, CEO of WPP, explains how strong cultural tenets help the organization connect with clients, support employees, and continue to innovate across the 100+ countries they operate in despite current circumstances. He emphasizes the importance of empathy for understanding evolving consumer behavior and workers' different situations, as well as for responding to the protests sparked by racial injustice. Mark shares WPP's commitments that ensure everyone feels comfortable to speak up and bring their whole self to work.
Key Takeaways
[00:45] What is the connection between empathy and…
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