Latest / The STA Clinician Podcast / Ep.277 'How AI is Revolutionizing MSK Rehabilitation’ with Tim Allardyce
Transcript
- 0:00You're listening to the STA Clinician Podcast, connecting clinicians across healthcare.
- 0:20Known for the last five years or so as the Sports Therapy Association podcast.
- 0:23My name is Matt Phillips, creative1checklive.com. And as always,
- 0:27this episode is being recorded live on the Sports Therapy Association YouTube
- 0:30channel and Facebook page at eight o'clock UK time on a Tuesday.
- 0:35So in this episode entitled How Artificial Intelligence, AI,
- 0:39is Revolutioning MSK Rehabilitation, I'll be joined in a very few moments by
- 0:45Tim Allardyce, founder of Rehab My Patient, who will be discussing integration of AI into MSK Rehab,
- 0:50including some exciting developments in Rehab My Patient Exercise Prescription software.
- 0:56Before that, I must, as always, give a huge thanks to my guests in last week's
- 1:00episode 276, Physio-Athology, A New Lens.
- 1:04Mr. Matt Lowe and Anna-Maria Matsieri joined me to dissect the July 2025 paper,
- 1:10Physio-Athology, a Post-Humanist Perspective on Physiotherapy.
- 1:13Matt Lowe was an author, along with Roger Kerry, Fiona Moffat and David Nichols.
- 1:18The paper and the episode, which as always is available on YouTube and all popular
- 1:22podcast apps, looks at how MSK clinicians should shift from a narrow focus on
- 1:26correcting structural issues to supporting how bodies function within their lived environments.
- 1:32It emphasizes the importance of understanding patients, habitual context,
- 1:36their surroundings, relationships and interactions with both human and non-human
- 1:40elements and how these shape movement and recovery.
- 1:44The word philosophy does appear a few times in it, but please don't be put off by that.
- 1:47If anything, you'll understand how our philosophical biases are really important
- 1:51in understanding how we approach things in healthcare.
- 1:54And Matlow does an amazing job, as always, in talking us through how that makes
- 1:57sense. It's a really enlightening episode.
- 1:59As always, I'm biased, but hey, I would encourage you all to have a little listen
- 2:02with a nice cup of tea or coffee.
- 2:03And as I say, if you want to watch the video, it's on the YouTube channel,
- 2:05Sports Therapy Association, or you can listen to it on all popular podcast apps, including Spotify.
- 2:11Right then, back to tonight's episode 277, How Artificial Intelligence is Revolutionising,
- 2:19MSK Rehabilitation, with my special guest, the wonderful Tim Allardyce,
- 2:23founder of Rehab My Patient. Let's bring him up.
- 2:29Hey Tim, how are you doing? I'm good, Matt. How are you? Okay.
- 2:33I mean, it's like we're just chatting off air. It's been two and a half years.
- 2:36I feel like we've got a lot of catching up to do, but we'll do that.
- 2:39Where's two and a half years gone it feels like five months ago i was on the
- 2:43show you know it's weird oh yeah i just have to forget about that just park
- 2:48that for a side but um i mean it's great to see you again yeah you do and you
- 2:53haven't you don't change i know that i won't say it too many times but you are
- 2:55very familiar you can get away with using i'm getting more wrinkles look
- 2:58at these either no that's because you're frowning frowning you're
- 3:03frowning very exciting and and you know what the
- 3:05subject we're talking about when once i got over the fact that we're getting
- 3:08older it made me think wow look how ai has
- 3:11gone in two and a half years now everybody's just chat gpting
- 3:14it and like the kids and everybody and it's definitely changed a lot
- 3:17since we were talking about the expo 2023 so that's
- 3:20that's really exciting which we're going to get into and also with particular
- 3:25focus on rehab my patient for people who aren't aware from you which i always
- 3:29hope that out of our 3 000 or so downloads there's people who don't know you
- 3:33could you give us a little summary about who you are and how you got involved
- 3:36with rehab my patient yeah sure so
- 3:38i'm physiotherapist and osteopath and my name is tim and i created rehab my
- 3:44patient in originally 2005 one of my patients actually built it for me and it
- 3:50didn't really work very well you had to download it and then broadband came
- 3:53along and we rebuilt in 2011 relaunched in 2011 and just.
- 4:01Therapists that we worked with and contacts that we
- 4:04had people we met we just shared it about amongst them and
- 4:07feedback was always really really good and oh hi
- 4:10nicky that's a nice thing thanks it's lovely to to
- 4:13see thanks for joining and feedback was great and so
- 4:15we sort of commercialized it in about sort of sort of
- 4:18between 2011 and 2015 brilliant exercise software
- 4:21it's been rebuilt about five times now i
- 4:24think and this is the final iteration and it's oh
- 4:27he said that with confidence it's the final one is
- 4:30it no it's not no sorry it's not a final it's never final software is
- 4:33never final you're constantly constantly rebuilding it
- 4:36redeveloping it there's always new technology that
- 4:39comes in and actually there is new technology that's coming
- 4:42and we're utilizing that new technology and the new
- 4:44technology is ai and it's what's
- 4:47on everybody's minds and on the tip of everybody's
- 4:50tongues certainly is and i'm looking forward to
- 4:53hearing about how you've implemented that it's for people who
- 4:56have joined us thank you everyone just to remind you if you are watching us.
- 4:59For the first time on youtube or facebook if you have got a
- 5:01question or comment for tim or just a sharing of maybe
- 5:04your own use of ai in clinic then do feel free
- 5:07to leave a comment i will bring it up on the screen so it's a nice chance
- 5:10for you to share your logo and network a
- 5:13little bit so yeah that's the advantage of joining us live and feel
- 5:16free to do that right then before we
- 5:18get into ai and we have my patient then i
- 5:22think we should mention that you're off to do a little bit of climbing in april aren't you
- 5:24yeah just some small some small you know hills and you know a bit like snowden
- 5:31and uh you know and and and some some you know some small small mountains in
- 5:36nepal so yes i'm leaving for nepal on april the 10th for a big seven-week expedition and your goal.
- 5:44Goal summit three mountains island peak 6200 meters then off to everest 8848
- 5:51meters hopefully all the way to the top then back down and up to lotsy summit
- 5:56lotsy 8400 400 meters i think 8400.
- 6:018400 meters that's the plan then back
- 6:04down and then hopefully you know my body
- 6:07won't be too decimated it'll be you know so i'll
- 6:10still be walking and presumably we'll be able to follow this
- 6:13on your facebook or linkedin there'll be photos all the way right
- 6:16there i'll do jb video logs i'll
- 6:19put on my newly set up youtube channel which is
- 6:22struggling and i'm very happy to to share you know i'll sort of post it and
- 6:26i'll let you know uh but yeah so you can google my name i've just set up an
- 6:30instagram account so you know i'm actually not very good at social media the
- 6:34business always had social media but but personally i wasn't very good at it
- 6:37so um i've had to set this stuff up and try and learn it myself,
- 6:42That's not surprising. That's because you're out training to do things like
- 6:45climbing Mount Everest.
- 6:46If I ask you why Mount Everest, are you just going to give me that classic because
- 6:48it's there? Or is there another kind of reason you chose that?
- 6:51Is it because it is the most famous kind of? It's the most famous.
- 6:54It's the biggest in the world. It's the biggest challenge.
- 6:58There's harder mountains to climb. I mean, K2 is harder. Annapurna is harder.
- 7:02But it's so famous. And it's just a pinnacle of mountaineering.
- 7:08So I'm planning to do it. I've been training very hard for 18 months.
- 7:12And I've done a number of mountains leading up to this.
- 7:15I had a great time in the Alps last summer and summited the Matterhorn and Mont Blanc.
- 7:21And the Matterhorn was incredible. i mean it's you know
- 7:24it's it's very very steep and um
- 7:28so yeah i mean i have a crazy time and if i was not talking
- 7:31to you right now matt i would be on my
- 7:34oxygen machine my hypoxic oxygen machine with this on i've got a machine down
- 7:39here i'll just switch it on it makes a very loud noise and uh this pumps low
- 7:44levels of oxygen so i've got this set up now about 6 500 meters so this It's
- 7:50pumped low oxygen into me. I keep this on for an hour.
- 7:52I do this once a day. And then I sleep in an altitude tent.
- 7:56So this is part of my altitude training to get your blood used to,
- 8:00you know, used to having very low levels of oxygen.
- 8:03So I have a pulse oximeter and I sit here with this thing on my finger and then
- 8:09I monitor my saturated oxygen.
- 8:12That's crazy. This is a whole episode on another side now, isn't it?
- 8:16And you've been kind of gradually increasing what you're exerting your body
- 8:21to using this equipment to bring yourself peak in April the 10th or whatever it is.
- 8:25Year i've been sleeping in the altitude tent since october oh
- 8:28wow so i've been very very very very very etching
- 8:32it up and up and up and up because it takes a lot of getting used to
- 8:34sleeping at altitude i mean like you pee all night you
- 8:38have headaches you wake up with headaches you don't sleep properly it
- 8:41gets very very hot in the tent there's no circulating air
- 8:44so you're constantly like breathing in your own carbon dioxide so
- 8:48it does mess you up so you have to really acclimatized
- 8:52i mean you're sleeping and you know i'll be sleeping tonight
- 8:55i'll be sleeping at about 10.5 percent oxygen so
- 8:58normal atmospheric oxygen is 20.9
- 9:02percent so it's around half and you
- 9:05can just imagine your body does not like half oxygen
- 9:09you know nothing recovers you know
- 9:11your body doesn't heal very well it must be a fantastic husband
- 9:15and father at the moment i'm sure it's uh you know it's
- 9:18uh k k is very patient
- 9:21um so but she's got a double bed on her own right she's very patient while i
- 9:25sleep uh nikki mansfield has asked the obvious question so the kids joining
- 9:30you on this trip i would love them to but no they're at school so not be uh
- 9:35not be not be uh not be the youngest kids in the world to climb everest they're
- 9:39gonna be staying at school.
- 9:41Amazing yeah right well look we're
- 9:44well there's definitely a show they're waiting for when you come back i'm
- 9:47sure yeah that'd be absolutely incredible and and
- 9:49look forward to tracking on the way and following and stuff on search
- 9:52yeah that'd be absolutely incredible and you're raising some money for some courses
- 9:55that are very close to your heart you want to give them a shout out yes so i'm
- 9:58raising quarter of funds will go to the osteopathic foundation
- 10:01i was a board member on there for seven or eight years a quarter
- 10:04of funds to guys in st thomas's that support my wife who had
- 10:07a kidney transplant a quarter of funds were
- 10:10going to an education group and a quarter of funds would be going
- 10:12to the team the sherpa team that are going to support me so the
- 10:15sherpas rely on donations and gifts and you know and tips and stuff so that'll
- 10:20be going towards the sherpas that's fantastic if you're joining us live or watching
- 10:24the video then there is a just giving which makes me think there's only 26 people
- 10:31who have like ever had a just giving page for ever Chris,
- 10:33because you are the normal justgiving.com forward slash crowdfunding forward slash.
- 10:37And then it's just Everest 26. I'm thinking, what are you? Number 26 has done this or?
- 10:41Yeah it's just 2026 so um
- 10:44oh is that what it is um i didn't originally have everest
- 10:472026 but i did it and it
- 10:50got deactivated so i then had to reset up with everest
- 10:5326 26 so that's quite easy if you people listening
- 10:56you just want to go to it quick then just google justgiving.com crowdfunding
- 11:00everest 26 and you should find tim's familiar face but
- 11:02yeah um i think you set a target 7 500 and
- 11:05you're on about six and a half or something or so it's not far to go far off
- 11:09yeah and you're leaving in about what a month in
- 11:12it one month today okay okay come on man is this man
- 11:15is sleeping in 10 oxygen so to help
- 11:17him along the way then that'd be great wonderful we'll make sure that link goes
- 11:20in the show notes yeah absolutely incredible brilliant testimony to you i think
- 11:24it's we were talking off air apart from i mean a lot of our members in sta and
- 11:30a lot of our listeners are familiar with rehab and my patient but i think i
- 11:35don't want to say this without kind of,
- 11:37romancing you too much but it's always nice to know the guy
- 11:39behind a company and behind a bit of software and
- 11:42you know and and people i think people admire you for that they
- 11:46know about these sort of things you do in your private life and and um
- 11:49yeah and it just shows that energy which you've got and that passion goes into
- 11:52the product you produce and i think rehab my patient brims with that so it's
- 11:56really cool that listeners know a little bit about you so thank you for that
- 11:59sharing all that right talking of which then so tonight we're talking about
- 12:03yeah ai as you say it's just.
- 12:06Increase its use across the board. Even now, we don't even need it.
- 12:10Once upon a time, we'd say, what do we mean by AI?
- 12:13Now, everyone's familiar with it. It's like having a candle, isn't it?
- 12:16Yeah. And people aren't quite so scared of it, I don't think anymore.
- 12:19But I think as soon as you put healthcare in the equation and people kind of
- 12:24see these reports and AI are placing
- 12:25GPs and all that sort of stuff and AI doing a better job of empathy,
- 12:29I think it'd be interesting if we did go through some of the potential worries
- 12:35and fears of allowing AI too much into healthcare.
- 12:40And then, not start on a negative, but just address them and see if you face
- 12:44them, if you think them and what you think about them.
- 12:46And then we'll have a little look at the actual, we have my patient in action,
- 12:49if that's right. Does that sound okay?
- 12:50Yeah. We could. So this goes for people who are listening and joining us as
- 12:53well. If you have joined us live, then fantastic.
- 12:55Do take its advantage if you wish to ask us a question.
- 12:58Have you got any reservations about getting AI involved in healthcare and MSK healthcare?
- 13:04Then if you have, than do leave something in the comments. I'm going to fire
- 13:06a few which I'm familiar with.
- 13:09It's not necessarily me who's got this, but I know they're kind of common things.
- 13:12So the first one, I'll get this going. If you have got something,
- 13:15just add them in the comments.
- 13:17I think one of the ones that raises its head quite a lot is the whole idea of
- 13:20data privacy and risks like that.
- 13:22So is that something which you've come across and you're aware that unless a
- 13:26job's done properly when it comes to software, it could lead people to problems?
- 13:29Or are we now at a stage where.
- 13:32It's far less dangerous the idea of
- 13:35kind of potential breaches or sensitive data
- 13:38getting out there in the wrong hands yeah so so
- 13:41i mean it depends because some there's
- 13:44a number of risks a number of concerns with ai
- 13:47is what you put in to the
- 13:50ai could potentially you know
- 13:53either teach the ai or it could be shared or
- 13:56it could be public and then that's that's a big concern so
- 13:59that data you input into it what happens to that
- 14:01data where does it go and so we we
- 14:04actually luckily don't have that issue because the ai links
- 14:08to our data and everything stays within we have my patient
- 14:11so it doesn't have any clinician information doesn't have
- 14:14any names it simply uses our database so so
- 14:17we're in quite a good position i think there's definitely there's
- 14:20definitely a concern a privacy concern when
- 14:23ai listens to people's conversations so
- 14:27you'll be familiar with names like heidi patient notes
- 14:31mode ticks and others but i don't worry about
- 14:34that i was at a an nhs clinic entrepreneur event
- 14:37about three or four weeks ago and actually the government are pushing
- 14:40big time pushing the use of ai and gp practices so they're pushing the use of
- 14:46of listening to patient conversations i think you know i i think that the models
- 14:51are probably very very safe so i think the risk is very small but but for us
- 14:56there's there's zero risk that's cool yeah Yeah, that makes sense.
- 14:59All you're doing is using the database you've got already and it's all stored.
- 15:02Exactly. We use database. Yeah. Yeah, that's right. That's cool.
- 15:05That's good for people to know. Wonderful. Okay.
- 15:08What else? What about the general idea that AI is never going to be as...
- 15:15Specific enough for a human being it could just generate standard three by ten
- 15:20programs or kind of progressions and and that's it's never going to be as good
- 15:24as a human being thinking it up.
- 15:27Yeah i mean it's it's compared to
- 15:29which human being because we all describe differently don't
- 15:33we we've all got our own exercises in favor we've all
- 15:36got our own style we've all got our own perception you
- 15:39know i mean some physios just want to prescribe exercises 10
- 15:42reps and three sets you know and others want
- 15:45to go into much more detail so i think you know what the
- 15:47thing about ai is it doesn't replace a
- 15:51clinician right you have control right and we're not going down that road where
- 15:56you don't need tim anymore you don't need matt you don't need john and jeff
- 16:01and and simon because the ai does the job for you this is a big worry with physiotherapy
- 16:06especially nhs physio therapy, right?
- 16:09Because AI is a real risk for NHS physio. It's not for manual therapists.
- 16:14And for manual therapists, it's a support tool. All it does is it helps you with decision making.
- 16:21You choose whether to accept it or not. You can edit it or accept it or not accept it.
- 16:26And it speeds up your exercise prescription. So it's a huge win for therapists.
- 16:32And if you don't want to use it, you don't need to. So it's your choice.
- 16:37I mean, I can tell you now, there's about a thousand prompts a day right now
- 16:42being used on Rehab My Patient.
- 16:44So it's being used quite a lot, much more than we thought it would be.
- 16:49That's interesting to know. So, and is it, and forgive my ignorance here,
- 16:54but is it a case of the more prompts that are put in, the more superior the
- 16:57system gets because it can start
- 16:59helping and suggesting prompts or understanding what you're putting in?
- 17:03So, no, we are not using a system where the AI learns from the exercise plans
- 17:10that are created because that does create an additional privacy issue.
- 17:14Okay. That's what you're saying about AI listening.
- 17:17Yeah. so the ai can't learn from
- 17:20the exercise plans that people put in okay and
- 17:23so we deliberately make it like that so now
- 17:26we can train the model so we if we
- 17:29notice let's say we create an exercise plan and we have this is
- 17:32an exact problem we have we put and create a knee
- 17:35plate pain program and the first four exercises were
- 17:37all icing the knee in different positions right so
- 17:40it's exercise one icing it supine exercise two icing it
- 17:43sitting exercise three icing your knee sitting within leg elevated
- 17:46but obviously this is not going to
- 17:49work so we then train the model and say no only
- 17:52one ice exercise per plan okay so we so that's how we train it we don't train
- 17:59it on using it's not it's not a machine learning there's no machine learning
- 18:04from from people's plans that's quite interesting though isn't it and i'm glad
- 18:08you answered that because it almost like you say one, it can make it safer.
- 18:11And two, it kind of gets rid of this idea that the AI eventually is going to.
- 18:18Produce programs without any form of reasoning or or
- 18:21some kind of like you know that it's that it's going to start
- 18:24working things out for itself that's not the case here all it's
- 18:27doing is speeding up things which would take you maybe an
- 18:30hour to put together and then send out and all that yeah or
- 18:32it may take you two minutes and now it takes you 20 seconds yeah yeah
- 18:36yeah yeah and you choose to reject it or like i mean
- 18:38you you might like it i mean it will make plans and you'll you'll
- 18:42say actually i don't agree with that exercise why would it put a why
- 18:45would it put a double knee hug for a back pain
- 18:48you know the patient's got a disc problem i don't want to i don't
- 18:51want that exercise so you just delete it and
- 18:53you say no but the others actually are quite like oh that's a good idea
- 18:56and also it's a brilliant tool for students because students
- 19:00are like actually i'm not really sure about what exercises to
- 19:03prescribe what the ai gives you a a good
- 19:06idea so it's it's a support it's an amazing support
- 19:09tool it it doesn't it doesn't do
- 19:12the it doesn't make you benign it doesn't
- 19:15you don't become redundant in the process it
- 19:19literally is an add-on that you can add on to your treatment
- 19:22you do the therapy you do the manual treatment
- 19:25you do the the exercises at the end of a session and
- 19:28it just speeds it up fantastic so
- 19:31that kind of answers the next thing i had put down as a possible barrier
- 19:34for people are thinking that this sort of thing the more we.
- 19:37Use ai the more we're going to actually reduce clinical
- 19:40skills that the clinician is not going think of themselves but from
- 19:42what you just said that's not the case not in this case
- 19:45no there will be cases where that
- 19:48will happen and i this
- 19:52is not a you know we've got to think in the future what's going to happen i
- 19:55mean jobs will go people's roles will be made redundant will be replaced by
- 20:01ai that's not going to happen in sports therapy sports massage therapy osteopathy chiropractic
- 20:09Like, hands-on, fair beat.
- 20:11That's not going to happen. But it will happen.
- 20:14Potentially in jobs where you are purely
- 20:17an exercise prescriber or you're purely a diagnostic
- 20:21or examining clinician very interesting
- 20:24so and also again i saw you go ahead so you know this is this is a very much
- 20:30changes on the horizon and it will be interesting how this develops because
- 20:34i think that a certain proportion of hospital physiotherapists might have to redefine their job Mmh.
- 20:42Yeah, no, it's good to think ahead though. I mean, with my, I've got students
- 20:45who on, by some teachers, they're told, don't use chat GPT, don't want to use any AI.
- 20:51And then they come to my class. I'm like, use AI, but learn how to use it properly
- 20:56and sensibly where you're not just copying and pasting stuff,
- 20:59you know, because you're going to need as an adult working in the future to
- 21:03be able to use AI and get to know it and know how to use it properly.
- 21:05So there's an interesting conversation that goes on. If you're not using it,
- 21:08you're definitely going to get left behind.
- 21:10You are going to get left behind. you really are and
- 21:13and you know and and this is it is going
- 21:16to engulf our lives it's there it's staying it's a
- 21:19huge deal so i think we need to
- 21:22embrace it and use it to support whatever is
- 21:25whatever aspect it could be running business it could be marketing it could
- 21:28be reading contracts it could be legal work it could be complaints but we need
- 21:33to utilize it to support our decision making very interesting people who i've
- 21:39got the impression that people who are watching is just scribbling things down madly on paper.
- 21:42We'd love to hear from you. If you've joined us live, then remember you can
- 21:45leave questions and just to share experiences of whether you've used it and
- 21:48it's gone wrong or whether you've just suddenly stumbled upon something which
- 21:51has saved you loads of time.
- 21:52Because I think time is one of the biggest things that AI can positively help,
- 21:57you know, those kind of jobs where you're not giving as good a service,
- 22:00you know, and that sort of stuff.
- 22:01So, and this is an example of that, isn't it? It's just kind of back on the
- 22:04time. It just saved time. Yeah.
- 22:06Very cool. Okay. Last question, just preparing for what people might think. What about costs?
- 22:12Is AI still relatively expensive as an add-on when you're using it in clinic
- 22:16or has the price come down now?
- 22:18The price has come down. It's not as expensive as it used to be.
- 22:21And it does cost us money to integrate AI. So every time a prompt is made, it does cost pennies.
- 22:30So we charge a small additional subscription.
- 22:33We charge two pounds per month per practitioner.
- 22:35It's not much, two pounds per month. You know, it's,
- 22:40You know, it's a small amount, it's a fraction of price of a consultation,
- 22:43but it just helps cover our costs for the prompts and the development time and stuff like that.
- 22:51So it's affordable. So people who, because quite a few people,
- 22:56I'm happy to say, are probably already using Rehab My Patients.
- 22:58So people who are listening to this the first time and thinking,
- 23:00oh, how much is it going to cost though? Here we go.
- 23:03We're looking at, is that like a start price of £2 a month, depending on what
- 23:06you do? Or is that what it is?
- 23:07No, that's what it is. it is two pounds per month
- 23:10and that's the extra price so we've gone from 11 pounds
- 23:1342 to 13 pounds 42 so that's the
- 23:16price that's that's the price very cool yeah
- 23:19okay okay so if you are out there and you're already using it
- 23:22then let us know about things like integration or or other
- 23:26things we might not have mentioned then and these days i mean 13 quid
- 23:29a month you know 13 quid 42 a month two cups of coffee
- 23:32it's not that much you know we always i
- 23:35always wanted it to be affordable i never wanted to be so
- 23:38crazy that we price people out it's it's it's not designed
- 23:41to be that sort of product i want people to use it to enjoy it and for it to
- 23:45be affordable and so and and i really stand by that and it always has been affordable
- 23:49and it still is affordable you know we've never put our prices up other than
- 23:53this additional model it's always remained our base price was 1142 and that
- 23:58was since 2011 so it's a small small amount.
- 24:02Very cool. Okay, right then. Okay, so we've talked about possible barriers.
- 24:07I think we've covered them very cool.
- 24:08We're not talking about the same sort of AI that's listening and maybe collecting
- 24:12your data or being stored somewhere.
- 24:14It's not that at all. It purely is AI to speed up stuff, which normally take
- 24:19you long, so that's great.
- 24:20Let's have a look at, yeah, in progress.
- 24:23What we're talking about then is just a little screenshot there of AI plan generator.
- 24:27There is videos out there. If you go to Rehab My Patient on Facebook,
- 24:31i think in on linkedin in linkedin instagram
- 24:35instagram now as well instagram uh just
- 24:38at rehab my patient and and youtube.com forward
- 24:41slash rehab my patient that'd be a good one yeah we'll
- 24:44make sure we've got 90 000 subscribers now on
- 24:47on youtube brilliant that's probably best place to see
- 24:49this in action when it's the kind of issue you want to see i'm going
- 24:52to play a video now which you've already shared but without your voice
- 24:56commenting over the top because i thought what we'd do is we'd just let it play
- 24:58and then yeah pause it at places when we see what's going on so as we're watching
- 25:03people i can pause it whenever so if you ever got a question you want to jump
- 25:05in then feel free and this will look familiar to people who've already got we
- 25:09have my patient otherwise it'll give you a little look at what it involves so
- 25:13i will change over that now.
- 25:15So it's a normal logging in thing we have my patient the ultimate
- 25:19tool for exercise prescription subscribe to youtube channel
- 25:22so to get
- 25:26this upgrade people with we have
- 25:28my patient what do they do is they're like just a bus on there where they
- 25:31just yeah so they get they get five free prompts a day at the moment we might
- 25:35reduce to three free prompts today so you get five free prompts every day as
- 25:38part of the end of part of subscription if you want more you go to the settings
- 25:42you've toggled a little toggle to pro plan and it costs you two pounds per practitioner
- 25:48per month okay and how many prompts is that for.
- 25:51Unlimited i kind of thought that was
- 25:54gonna be the answer but i was kind of thinking if it was everyone else it would be 100 and
- 25:57then if you go to a platinum yeah it'll be 200 yeah
- 26:00it's unlimited very cool yeah okay so far so
- 26:03good so if you're listening to podcasts you can't see this but basically
- 26:06we're just logging into if you imagine a piece of software kit
- 26:08logging it as always and once you've done that your patient list
- 26:11will come up as normal yeah you select your clinic and then
- 26:14your patient list is there fantastic um so
- 26:17that's something in theory you've already populated um you're not yes yes
- 26:20you can you can import your patient list or you add it manually and then
- 26:24this is a familiar page you'll be familiar it's like
- 26:26that chat gbt prompt it says hello tim hello matt how can i help you today and
- 26:32then you're going to put in can you create me an exercise plan for a patient
- 26:35with low back pain or for this problem or shoulder impingement or rotator cuff
- 26:41tear or you know any number of diagnoses or you could be more specific you could to say,
- 26:46create me a plan for a 70-year-old patient with...
- 26:50A disk problem you know and so it will then look and
- 26:53create a plan using our database that's really
- 26:56cool in like 2026 because most people i think maybe
- 26:59not everyone if you're not this is an opportunity to go for
- 27:02it because you're missing out promise you but people are familiar with chat
- 27:05gpt maybe copilot as part of microsoft it's kind
- 27:08of in there now isn't it and a lot of people are just familiar with this putting a
- 27:10prompt yes it's a prompt thing yeah people are scared
- 27:13by prompts i think people think i'm gonna have to learn code or something but
- 27:16you soon pick up donnie what the program will
- 27:19understand and what sort of information you need put in have you got any tips
- 27:22when it comes to prompts as in what will give you better information be
- 27:25specific be specific and you can always go back and edit
- 27:28the prompt if you don't like the output so what you
- 27:31put in often determines what comes out okay so
- 27:35that's cool to know as well it's not like you've got 100 to use if you make
- 27:37a mistake then you've used one um you can learn as you say it's good for students
- 27:40you can learn as you go yeah so i think on the screen what we've got is on this
- 27:44video you put in uh create an exercise plan for acute lower back pain that's
- 27:48going to happen a lot and then you added a bit more information which i think
- 27:50was focused on mobility exercises.
- 27:53That was your prompt and then when you press it yeah in absolutely
- 27:56no time at all it comes up with your yeah
- 27:59so it's created a mobility program for back pain yeah and
- 28:03and so i'm looking at that and actually you know i don't
- 28:05quite like the foam roller one it might be a bit early for a
- 28:08foam roller exercise so i could actually delete that if i wanted to
- 28:11and we've actually added a little delete icon it
- 28:14wasn't on this video but you select your patient so
- 28:17it's create the plan you select patient and there's the plan then you
- 28:20email it and print it and it's it's gone it's there
- 28:22but like here's a you know here's a sort of edit if i don't like it i can edit
- 28:27it i can remove the exercise i might not like the sets and reps so so i can
- 28:31change the exercise very quickly so it's it's it's it's speeding up the the
- 28:36process but you still have control you're not it's not automated fully through.
- 28:42You get to press the go button. You get to press the send button.
- 28:45And you decide. Very clever. And for people unfamiliar with Viet My Patient,
- 28:49then obviously you've already got such a massive library of photos and exercises.
- 28:53I think the last time I spoke to you, which again was like two and a half years
- 28:58ago or something, I think that is when you'd added, what do you added to it? Something new?
- 29:02The S&C section. Was it the S&C section? Yeah, with the strength conditioning.
- 29:06Yeah, about a thousand strength conditioning. That was a whole load of exercises,
- 29:08wasn't it? Yeah, big dump.
- 29:10Yeah, that's a nice way of putting it. This makes me think of you on Everest again.
- 29:14But is there anything else been added since then or was that
- 29:17now everything you could possibly want in there yeah we have we've had added
- 29:20a few few things a lymphatic group program and a and if you are a bit space
- 29:24horses as well yeah so a few categories and one of the things for people listen
- 29:30to podcast again which you can't appreciate is i mean this may well be the case
- 29:35with other programs but with rehab my patient i'm not doing a like a.
- 29:39Demo sales thing here i'm not getting a commission but it kind of
- 29:41looks pucker it's like it's which is so important with
- 29:44patients paying you decent money you need to give them something back
- 29:47in the day i thought i'll just draw a stick man give it on
- 29:50a bit of paper and it's fine but you know what
- 29:53some clients might enjoy that if they know you and they're not expecting any
- 29:56more but if you really are trying to appeal to everybody it's the
- 29:59detail isn't it it's the profession it's the detail and it's
- 30:02got your logo on it's got your address on it's it's branded
- 30:05your clinic and that's really important it's
- 30:09very cool that's good yeah the branding support especially in
- 30:12these days when the chances are like you demonstrate on this that you
- 30:16are going to email them it or even like i think i saw on
- 30:19the video you can whatsapp it these days because a lot of people are like that
- 30:22which is really important rather than because a lot of people want something
- 30:26there and then don't they it's the other thing with population these days we've
- 30:29all grown out all of us of wanting things now now now swipe get receive we're
- 30:33not waiting for something in a few days time So, very cool.
- 30:37I think on the video now, what you do is you go and put in another prompt.
- 30:40I think this was the one where you were, this was for the age 70, hip osteoarthritis.
- 30:45Yeah. So, you can be specific with the age because we've got different age groups
- 30:49of patients in Rehab My Patient, which is quite cool.
- 30:52So, if an older patient comes in, you probably want to choose an older model.
- 30:59And so, we just demonstrated that.
- 31:00That's very clever. And it shows also how you can just choose the exercise yourself
- 31:04if you want to. if you want to put in something which you feel will be better.
- 31:07Yeah. So here's Reet, who's, you know, when she shot this, she was in her 80s.
- 31:12And she's doing some, you know, mobilizations for her and some strengthening exercises and whatnot.
- 31:18That's such a great detail. So just to repeat that, an older client,
- 31:22you're not going to give them some kind of videos or pictures of people who
- 31:26are younger out of their context.
- 31:29You're putting something which they can feel with.
- 31:31Yeah, exactly. It's very clever. It is really clever. And this is where,
- 31:36again, we train the model to make sure it picks age-appropriate exercises.
- 31:40That's really good. Yeah, that's a big tick. Very cool.
- 31:44And we know that, like we were talking last week with the physiothology and that,
- 31:48the context and the sensory input which
- 31:51patients are receiving apart from the exercise if they walk
- 31:53out of your clinic feeling listened to and looked after and and
- 31:56the following exercise which they can relate to as opposed to some
- 31:59you know young person who is totally out of
- 32:02their environment and they can't relate to it and that's gonna make a big difference
- 32:04on adherence and belief and all these things which can affect the pain and everything
- 32:09so very really cool very good when did this get rolled out about a month ago
- 32:15and this is quite cool so what we've got is this If you want to select your own exercises,
- 32:21if you click that turquoise button, it will then input the plan name and the sets and reps.
- 32:26So you pick the exercises, you decide a program.
- 32:29It's just going to save you typing a plan name.
- 32:32So it's figured out what the exercises are doing. So this one's shoulder mobility
- 32:37and pain relief. I think that says.
- 32:39So it's because there's a nice exercise and it's putting all the sets and reps.
- 32:43So it's a bit of a hassle in putting sets and reps. So it just does it for you now.
- 32:48And will it change the sets and reps depending on criteria you give it or? Not that one.
- 32:52You'd have to specify that in the first version.
- 32:56This one will just input sets and reps, which it feels are right for that. Fantastic.
- 33:02Very cool. Yeah, very cool. So it just saves your time.
- 33:06It's just, okay, I don't want to keep typing three sets of 10 reps,
- 33:11you know, five times a week.
- 33:12It will just do it for you. Yeah, very good.
- 33:16Right so people can see all about that on youtube which we'll make sure goes into the notes as well,
- 33:22wonderful as we i mean this is not just for sta members
- 33:25this podcast whatsoever and we're absolutely thrilled that we've
- 33:28got our listenership has gone up or downloads
- 33:31has gone up massively like by a thousand over the over the last
- 33:34month so we welcome everybody who's listening to us but if
- 33:37you are an sta member and you can be an sta member
- 33:40then there's a discount isn't there for sta members which i think
- 33:43they go along to the membership group don't they yeah so
- 33:46if you log into the sta website and go to the members section there'll be a
- 33:50you know a link you can use which which gets you three months free and 10 discount
- 33:54which is cool and do join the sta because it's brilliant it's such a well-run
- 33:59friendly warm organization you know gary does an incredible job,
- 34:04that'll be a lovely sandbite we'll use that thank you very much tim yeah no
- 34:08worries right i'm I mean, it's a fantastic kit, and it's everything I expected.
- 34:13It fits in so nicely with the ethos and the look of rehab our patient already.
- 34:17I'm interested, if we can, for the next day. We've got about 20 minutes left. You are busy.
- 34:21We didn't mention in the beginning, but how many clinics have you got running,
- 34:24or have you had running? I think it's six.
- 34:28It's hard to get track, because we're in GP practice as well.
- 34:32But actual standalone main clinics, I think, six.
- 34:35So Sutton, Mitchum, Ballum, West Wimbledon now is a new one.
- 34:40Croydon, as I say, Croydon, and Farnborough. I think six, yeah.
- 34:44Right. And are they multidisciplinary, or does it depend on the clinic?
- 34:47Yeah, yeah, yeah, they're multidisciplinary. So we've got massage therapists at several clinics.
- 34:51We've got physios, osteopaths, and we've got podiatrists at one clinic.
- 34:56We're really open to, you know, other experts and professions.
- 35:01Fantastic. Which one, out of interest, I think I knew the answer to this once,
- 35:04but which one did you do first, physiotherapy or osteopathy?
- 35:07First of all, trains an osteopath, and then retrains as a physio. and out
- 35:10of interest because i think of interest to our listeners what made you do
- 35:13the physiotherapy afterwards oh once i felt too
- 35:16many barriers as an osteopath getting into sport i wanted to
- 35:19be involved in sport and and since i've now
- 35:21been to just got back from my eighth olympic games
- 35:24in milano cortina and that was a big help for that was was to do this right
- 35:31now actually those barriers have narrowed and actually there's loads of osteopaths
- 35:34and chiropractors involved in sport but back 23 years ago that wasn't the case
- 35:40and there was a lot of you know people didn't really
- 35:42know osteopathy it wasn't it just wasn't so well
- 35:45known as it is now and even now physio is more well known yeah it's interesting
- 35:49we've had a few people on the show about that and even i can't remember who
- 35:51we had last time even sports therapy now are being brought along and yeah they're
- 35:57all very much in there aren't they as part of the team yeah yeah yeah right
- 36:00we've got a question here Stuart, let me just amplify this so I can see it.
- 36:04Stuart Sahan says, AI can help streamline exercise prescription and save clinicians time.
- 36:08Given that poor rehab adherence is often the biggest barrier in MSK rehabilitation,
- 36:13could AI have a bigger role in supporting adherence to rehab programs?
- 36:18Good question i think ai supports clinicians
- 36:21prescribing more regularly because this is making it much
- 36:24quicker to prescribe because it's a bit of a hassle isn't it like you know you've
- 36:27got to find a minute two minutes at the end of each session to do something
- 36:30i think it will improve adherence because it will encourage more prescribing
- 36:35which we know is good for patients we know i mean there's so much evidence behind
- 36:39doing exercises positive evidence we know it helps patients.
- 36:44We know getting a mobile helps them mentally and physically.
- 36:47So the more exercise plans are prescribed, I think that the better for patients.
- 36:52Good answer. Stuart, I'm interested whether what you think the answer to your
- 36:55own question is, if you'd like to follow up and see, yeah, hear what you do as well.
- 37:00And yeah, what do you think the answer to your own question is? It'd be interesting.
- 37:02Gary Benson has said, I'd better donate after that soundbite.
- 37:07There you go. Told you that again. Thank you, Gary.
- 37:09Oh, I couldn't resist it. There you go, Gary. I put in a hundred,
- 37:12Gary. It's up to you. You don't have to match it, but it's totally up to you.
- 37:16I do, Gary, just in case that's a joke. hundred thousand thanks i didn't see
- 37:21the just given paper thank you.
- 37:24Wonderful yeah so i'm interested you've got six clinics multidisciplinary so
- 37:28lots of different you know needs and stuff in there have you how
- 37:30much do you use ai in different ways just something our listeners might
- 37:33be interested in what your experience has helped your clinics run well it's
- 37:36really interesting because i've been really battling with ai
- 37:39and the reason i've been battling because everyone talks
- 37:43about ai in healthcare but actually very few
- 37:47people are actually using it for clinical
- 37:50support so so actually most
- 37:53people talk about ai are simply using chat gpt as a
- 37:56prompt service as an information service there's only
- 37:59two real use cases that i can
- 38:02see by manual therapists and clinicians right now and
- 38:05that's the heidi style note-taking and we
- 38:09have my patient exercise prescription i don't see any other
- 38:12good use cases of ai other than administrative and
- 38:15clinical but i mean clinical decision making
- 38:18that's the only ones i can see so we do use ai
- 38:21we use it so for example we have an ai complaint
- 38:24um gpt okay so we log every single complaint and the ai responds to the complaint
- 38:32and then we copy the response to the patient and that's excellent because the
- 38:37problem with complaints and
- 38:38we all get them we we get a you know we don't get a lot but we get them,
- 38:44is that you get emotional.
- 38:46And what AI does is it takes the emotion out of the complaint.
- 38:49And it's incredibly polite.
- 38:52So it's a brilliant complaint manager. So if you ever get a complaint, stick it into ChatGPT.
- 38:58Actually, we have it that integrates directly into our software.
- 39:01And it gives a response. And we've got an API that connects it.
- 39:06And we have a GPT that's set up, which specifically is trained on our clinics.
- 39:11So we use a complaint manager. and we
- 39:14use it for marketing and social media so it's
- 39:18brilliant for creating graphics they do look a
- 39:21bit ai generated so they're not like you've
- 39:24taken a photo with a professional photographer but they're
- 39:28quite good for social media and i'll tell you the other thing i use ai for is
- 39:32absolutely brilliant so we recently took over a clinic in west wimbledon and
- 39:36we had to take a new lease on the premises i got a 40 page lease document and
- 39:44this thing you know these contractual,
- 39:47things they they blow your mind and before you'd
- 39:50have to have a 2 000 pound lawyer to
- 39:53handle that now i put the document into chat gpt it gives me feedback on all
- 39:59the points that it doesn't like or does like or whatever it gives you feedback
- 40:03and i went backwards and forwards with the other party solicitor who they paid
- 40:08three grand for and i did it all myself without solicitor.
- 40:13And it's all gone through and I got the stuff changed that I didn't like.
- 40:16And the chat GPT said it wasn't very good.
- 40:18So for contracts, and we all come across contracts for room rentals,
- 40:22room leases, premises, staff contracts. It's brilliant.
- 40:28So that's been really positive for us. Just drag and drop a document,
- 40:33any document. It could be a letter from the council.
- 40:35It could be a lease. It could be a letter from a lawyer.
- 40:38It could be, you know, some sort of legal thing. drop
- 40:42it into chat gpt brilliant that's good
- 40:45advice like you say that is the sort of thing which can take up a
- 40:48lot of time a lot of stress you imagine a
- 40:5140 page lease document it's stressful
- 40:55and a half of it don't understand chat gpt
- 40:59goes through it in seconds and it's
- 41:02read the whole document seconds and then it'll print
- 41:04you out a whole list of things it likes things it doesn't like
- 41:07things that you should question things that seem unfair things
- 41:10that seem heavy towards the landlord whatever that's an example we
- 41:13did the whole clinic purchase without a lawyer on
- 41:17our end just using chat gpc what you mentioned clinical note-taking heidi example
- 41:25we kind of want to get on the show we'll have to try and get heidi on the show
- 41:28we're in contact with them but because a lot of people have they've done very
- 41:31well in getting the name out there because i think there's a few of them isn't
- 41:33there with yes women's names not quite sure what that's all about it's.
- 41:37Yeah. Gain as well. Yeah. What's that one about? Yeah, I mean, it's going to be loads.
- 41:41I mean, there's actually, right now, speaking to the NHS, there's 20 clinical
- 41:46note-taking softwares. Do you know how many female names?
- 41:49Sorry? Do you know how many female names?
- 41:51I don't know. I think I'm in covering something here. I know.
- 41:55I think this is a little bit of a step. Yeah.
- 41:58We need a Jonathan out there, somebody. Let's get a little bit of stereotypes, please.
- 42:03Anyway, and we digress. Yeah, we had an interesting chat a little bit off air.
- 42:06You so you don't is it just you personally or do
- 42:08other people in your clinics use note taking or yeah so a
- 42:11couple of our fcps are using the free version of heidi and
- 42:15i think that there's it's good when there's a language barrier with the clinician
- 42:19so that's that's a factor i don't think it will be so widely adopted in sports
- 42:24therapy i think that clinical note taking is less and and there's i think most
- 42:30people probably just type or write their notes so but but it's going to get very, very big.
- 42:34And I think we'll see all GPs having some form of clinical listening device
- 42:40in their consultation, which I think will be really, really good.
- 42:43And the reason I think it will be really good is because I'd like to see a case
- 42:47where all clinical consultations are recorded.
- 42:50And the reason why I'd like to see that is because sometimes there is a discrepancy
- 42:55when you get a complaint between what the clinician said and what the patient heard.
- 43:00And if it's recorded that discrepancy goes away and there are cases where things
- 43:07go wrong in consultation rooms and we wish that consultation was recorded so
- 43:13I'm really really pro and I think this will be very important in GP and primary care.
- 43:18Good point. You raise a very interesting point. On my communication course,
- 43:23we talk a lot about it and the potential advantages of just,
- 43:26if you are with a patient who wants that eye contact.
- 43:29That mirroring of body image, that not turning away and not wondering what have you written down there?
- 43:34Because you know what it's like if you have got a patient in pain and every
- 43:36time they give an answer and you're kind of going, it's kind of like,
- 43:40what have they written? Oh God, what have I said? Does that mean I'm broken?
- 43:41So I think there are advantages with some patients of being
- 43:44able to just give them everything and just have it recorded with
- 43:47their permission everything but um yeah it will depend i
- 43:50know it will get rid of that horrible situation which i think sadly
- 43:53gps a lot of gps because
- 43:56they're forced into it just that 50 minutes of not even
- 43:59looking at the patient and typing and that that's just a real
- 44:02empathy breaker isn't it so it's how you use it again isn't it
- 44:04yeah yeah interesting i'm sure when you
- 44:07are because you're a great typer i'm sure when you're typing away you're
- 44:10maintaining that kind of interest and and you
- 44:13know yeah that that environment they need in
- 44:16order to talk so yeah so i i mean i'm
- 44:19really waiting for ai to develop that it's it the
- 44:21listening picks up really accurately what is
- 44:25said because there are some issues where it doesn't quite
- 44:28pick up exactly what the patient says and then the notes have
- 44:31to be edited at the end and it gets a bit of
- 44:33a hassle so so you know and and they
- 44:36do vary between different software as people say so
- 44:40so you know i i think that as the technology develops
- 44:43and eai gets smarter i think it will be a better use case i still think it's
- 44:48reasonably early with patient note-taking but a lot of people are using it successfully
- 44:52and heidi's very very big now it's just had a massive multi multi-million pound
- 44:57tens of million pound fundraiser i think they just raised something like 50
- 45:00million dollars or something.
- 45:02That's very cool. Heidi, we do want you on the show, Heidi, but we also want
- 45:05a discount for STM members. So we'll just talk about that before you come on.
- 45:08But we'd love to talk to you. Motix is another one.
- 45:11Motix, I see what we're getting. Motix, yeah. And patient notes is another one
- 45:13that seems to be sort of being banded around.
- 45:16But Motix is good for, I mean, I had a demo of them a while ago.
- 45:23That's good. It does seem that as far as the feedback I've got is quite a few
- 45:28of them offer free trials as well.
- 45:29So you can kind of get an experience of them because it is still early days.
- 45:32You can understand why people are a little bit hesitant but you can test them
- 45:35out before you actually commit to them but as you say yeah
- 45:39i don't know whether some are better than others in terms of data and where
- 45:41it's being stored and that sort of stuff i guess um a little
- 45:45bit of research we go to that wonderful you're very
- 45:48quiet today people listening there's quite a few out there but
- 45:50you're not bringing any questions there so if you've
- 45:53got anything finally you'd like to say i'll give you a few moments to get your heads together
- 45:56um i particularly like to know if if what you
- 45:59think how ai has improved your clinic and
- 46:02management and client relation management all that sort of stuff and
- 46:05let us know before we wrap things up i would
- 46:08ask you what you're up to in the next month but we know that you're going to
- 46:12be off of climbing the yeah yeah i'm going to be up a mountain so yeah yeah
- 46:18not sure how much communication i'm going to have so any rehab my patient users
- 46:23please avoid sending us too many support questions during.
- 46:28Yeah I'm kidding I'm kidding we've got we've got someone that handles it but,
- 46:33Um, yeah, I, I, I, I wish I had communications. I've actually got a new toy.
- 46:38I've not opened it yet, but it has just arrived, which is my new Starlink.
- 46:45So I'll be taking this. Um, I'll be taking this with me to Everest to maintain
- 46:51communications so I can actually work up there as well. Oh, wow.
- 46:54Gosh. So it really is going to be live updates. How exciting. Yeah.
- 46:57Uh, that'll be up to base camp. I can't take that hard in base camp because it's too heavy.
- 47:01Yeah. Yeah. So it just weighs you down too much and you're just going to be exhausted.
- 47:07It's going to be great. You sound pumped. I've seen your face.
- 47:09You really are taking this for obviously taking it seriously, sleeping in 10 seconds.
- 47:13Very exciting. Right. If people do want to, obviously we've got the website
- 47:17where people can find out more about this.
- 47:20So that's rehabmypatient.com.
- 47:22If people are existing members, then find the link on your website and you can
- 47:26look into it there. It seems very simple to do, two pound extra a week or something.
- 47:30And then if they want to follow a month, sorry that's important
- 47:33difference and if yeah if they want to follow then you've got rehab my patient
- 47:36now on instagram i noticed which is great like you said um and also facebook
- 47:41and then you on linkedin as well you're an interesting account to follow always
- 47:44yeah that's awesome yeah so please add me on on linkedin yeah that'd be great
- 47:49okay we have my patient source on linkedin.
- 47:51Marvelous yeah right then so wonderful next
- 47:55week before we wrap up just as we've got your attention people if
- 47:58you'd like to join us next week this is march the 17th and
- 48:01live again on the sports therapy association youtube channel or facebook page
- 48:04whatever you fancy we're going to be actually the last time i talked to tim
- 48:08was getting ready for therapy expo 2023 so now we're getting ready for therapy
- 48:13expo or the therapy show as has been rebranded now uh 2026 and my guests i'm
- 48:18very pleased It's going to be content director, Liam Richardson,
- 48:21and also show manager, Charlotte Spear.
- 48:23And they're going to be in the studio to give us an insight into why the rebrand
- 48:28occurred and what's the store for the 4,000 plus visitors in November in Birmingham.
- 48:33The STA is always going to be there. We're part of the 2026 Education Committee.
- 48:38So we're having a lot of input into what goes on there.
- 48:40I'll be speaking in the Clinical Skills Theatre on day two, I believe.
- 48:44So it's all very exciting. And it's wonderful that we have got these people
- 48:48in the studio to answer questions.
- 48:50So if you're umming and ahhing about Therapy Expo, formerly known as The Therapy Show, then join us live.
- 48:56Fire some questions directly at Liam and Charlotte. They're lovely people.
- 49:00They've always got a massive ear open.
- 49:02We've been there since the beginning, since it started in 2013.
- 49:05So Liam hasn't been around that long, but he'll join later on.
- 49:08But yeah, they're always very, very open to feedback.
- 49:10So if you want to join us live, do that. and then the week after then
- 49:13we're excited to say that we'll be giving a reflection on
- 49:17what they had to say and myself and Gary Benson founder of
- 49:20the STA will be joined by other key stakeholders in the industry we'll have
- 49:25somebody from the SST and the STO and maybe a couple other people we'll all
- 49:29be getting together which is what 2026 is all about isn't it year of collaboration
- 49:32and all that to continue what happened at Therapy Expo last year when we all
- 49:36got together and discussed the future sports therapy.
- 49:38So yeah, we'll be talking about that on the 24th. So that's another one for
- 49:41your diary. If you'd like to join us, that'd be a really interesting discussion.
- 49:44And that's it. But for now, I'd just like to say thank you once again.
- 49:48And good luck to special guest, Tim Allardyce. Fantastic. I'm so pumped for
- 49:54you. It's going to be amazing. Thanks. It's going to be really cool.
- 49:57Yeah, thanks. I'll stay in touch. Oh, it's going to be great. Yeah.
- 50:02Yeah, wonderful. And we'll chat once we sign off now. But anyway,
- 50:05all the people who joined us live, then thank you very much.
- 50:08I just want to see Nikki Mansfield.
- 50:11I'd like to have the last word. Let's put that in here. Nikki says,
- 50:13I haven't started using any IMI practice yet,
- 50:15but I was a very late doctor with clinic management software and
- 50:19of course now could not live without it so it's only a matter of
- 50:21time that's great i'm glad you're on board nikki it's it's
- 50:24got the stage now where it's just a no brain it can save you
- 50:27so much time it's still good to listen to people like tim
- 50:30and listen to some of the watch out for's but definitely if you're not using
- 50:35it at all then yeah you're you're banging your head against the tree it's there's
- 50:38so much it can do for you now to take some of the stress away so thanks nikki
- 50:41for that i appreciate that we'll be back next week like i say eight o'clock If you do enjoy the show,
- 50:48then please subscribe to our YouTube channel, Sports Therapy Association,
- 50:51and leave a rating review on whatever podcast app you like to use.
- 50:55Until then, take care of yourselves and more importantly, take care of each other.