The Broken Chair

Keys To The Shop : Equipping Coffee Shop Leaders · Jul 4, 2019 · 13m

Caring for staff is one of the main functions of leadership. Unfortunately, the reality experienced by baristas the world over is that of a dysfunctional, ambivalent, sometimes toxic, or even abusive culture that disregards the welfare and voice of the employee and safe guards the disfunction of the system and the people who run it. Today we chat about how to approach this problem in a proactive way and the mindsets that will put you on the right path for properly care for the people who care for the shop.

Links:

For more info and stories from the group of baristas that inspired this Shift…