Latest / Durham News Today | 2 Min News | The Daily News Now!
Costco’s Secret to Smooth Big Deliveries | Durham News
Costco just dropped a billion bucks to buy Innovel Solutions, the company that handles all those frustrating big-bulky deliveries — think fridges, couches, you name it. Why? Because the last mile of delivery is where customer satisfaction often crumbles, and by owning the whole process, Costco ensures smooth, professional delivery that matches their legendary service. Unlike Lowe’s or Home Depot, who rely on third parties, Costco now controls every step — turning product delivery into part of their membership experience. Listen in comfort:Get a discount on a Soli Pillow…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.