Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! What We Lose When We Don't Listen
Feedback is all around us. From the customers, staff, and the business itself, we can only make great decisions for the coffee shop when we practice listening to understand. Trouble is we often avoid listening for fear of what we will hear, or because we falsely think we know what someone thinks or that their opinion cannot be helpful due to who they are or what position they hold.
Today on Shift Break we will be talking about what we stand to lose personally and professionally when we do not pursue listening as a serious part of how our business will grow.
Please take time to listen to the…
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