Latest / Home Health Revealed (+Palliative and Hospice)
Inside Home Health Operations: The "Hope Desk"
In this episode of Home Health Revealed, we sit down with Hope Mulliken, Help Desk Coordinator at the Ohio Council for Home Care and Hospice (OCHCH), to talk about what’s really happening behind the scenes in home health operations today.
From Medicaid and Medicare changes to rising denials, authorization delays, and audit pressure, Hope breaks down the challenges agencies are facing right now and why things continue to get more complex.
We also explore the OCHCH Help Desk, where Hope supports both member agencies and the community with questions ranging from EVV and OASIS issues to appeals…
The skinny
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