Latest / O.C. Tanner’s Culture by Design Podcast
Supporting high performance with employee recognition at Navy Federal Credit Union
This episode, we are joined by Lovely Lawson, Assistant Manager of Recognition Benefits at Navy Federal Credit Union, as she shares how the organization integrated recognition into employee feedback and quarterly performance conversations to amplify and encourage high-performing behaviors, resulting in improved engagement and member satisfaction scores. Takeaways Embed recognition data into performance reviews to highlight specific behaviors and align individual actions with business strategies. Link recognition to business outcomes by using survey data to show impact on member satisfaction…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.