Latest / Dr Justin Coulson's Happy Families / Christmas Gifts or Experiences?
Transcript
- 0:05Speaker 1: Hello, and welcome to the Happy Families podcast. Going to
- 0:08Speaker 1: do this intro a little differently to normal, Kylie, I
- 0:10Speaker 1: have a question for you. I don't normally bring you
- 0:12Speaker 1: in this soon, but I'm bringing you in now. My
- 0:14Speaker 1: question is this got Christmas in well two weeks today.
- 0:18Speaker 1: Would you rather that I gave you an envelope with
- 0:20Speaker 1: the promise of an experience or would you rather that
- 0:24Speaker 1: I gave you a package tied with a bow with
- 0:26Speaker 1: a gift inside for Christmas? Pick your preference.
- 0:30Speaker 2: It's a no brainer. Yep, it's experiences all the way.
- 0:33Speaker 1: Why.
- 0:34Speaker 2: Firstly, I'm not a things kind of person. Material things
- 0:38Speaker 2: don't don't really matter to me very much, Okay, but
- 0:42Speaker 2: the anticipation of knowing I get guaranteed time with you
- 0:47Speaker 2: doing something new or exciting is the best. That's better
- 0:52Speaker 2: than anything.
- 0:53Speaker 1: Today on the pot we talk about the way to
- 0:54Speaker 1: give the perfect gift. Is it an experience? Is it
- 0:57Speaker 1: a thing? What does the research show There is quite
- 0:59Speaker 1: a lot of research in this area. And how how
- 1:02Speaker 1: in the world are we supposed to understand the science
- 1:04Speaker 1: of gift giving in a developmental framework so that we
- 1:07Speaker 1: can make sure that we're giving the right stuff for
- 1:08Speaker 1: the right person for the right reasons, that's going to
- 1:10Speaker 1: maximize their happiness on Christmas Day. Stay with us, that's next. Hi,
- 1:24Speaker 1: Welcome to the Happy Family podcast, where you get real
- 1:26Speaker 1: parenting solutions every single day on the streets most downloaded
- 1:29Speaker 1: parenting podcasts, where Justin and Kylie Colson. Kylie, let's talk
- 1:34Speaker 1: about this conversation around gift giving, because will you use
- 1:37Speaker 1: that word maximize maximize happiness on Christmas Day?
- 1:40Speaker 2: And I've never thought about it, but you're a maximizer.
- 1:43Speaker 1: Maximal maximize are what makes you say that? What have
- 1:49Speaker 1: you seen?
- 1:50Speaker 2: You're always trying to maximize your time, your energy, how
- 1:55Speaker 2: you spend your time with others.
- 1:57Speaker 1: There's a name for this, what is it?
- 1:58Speaker 2: Extra extra?
- 2:00Speaker 1: Yeah? I was going to go back to my nineteen
- 2:02Speaker 1: eighties name actually, but the twenty twenty five version of
- 2:04Speaker 1: it is extra Yeah. The name for it is type
- 2:10Speaker 1: A maybe. Yeah, I'm a little which is an extra right,
- 2:14Speaker 1: So today on the pod, let's talk about it. I
- 2:17Speaker 1: mean a number of years ago, probably ten or twelve
- 2:19Speaker 1: years ago now, could have even been more. It might
- 2:22Speaker 1: be fifteen. A couple of researchers, one from the University
- 2:25Speaker 1: of British Columbia in Canada. Her angel is Done and
- 2:27Speaker 1: a Harvard co author, Michael Norton, co authored Happy Money
- 2:32Speaker 1: The Science are Smart a Spending and they published research
- 2:35Speaker 1: in the journal Science that showed that people are happy
- 2:37Speaker 1: when they spend money on others versus themselves. Now I
- 2:40Speaker 1: actually do this. In one of my presentations, I asked
- 2:43Speaker 1: for four volunteers. They come up to the front of
- 2:44Speaker 1: the room. How I used to do this with cash.
- 2:46Speaker 1: I think I'm going to start doing it with cash again.
- 2:48Speaker 1: I've been doing it with chocolates for the last year
- 2:49Speaker 1: or two, but cash is more fun. And what I
- 2:52Speaker 1: would do is, I'd say to the first person, hey,
- 2:55Speaker 1: here's five dollars, or here's a chocolate bar. Either either
- 2:59Speaker 1: I'd say here's the or here's the chocolate bar, and
- 3:01Speaker 1: it's all yours. Just because you're volunteered, I just want
- 3:03Speaker 1: to give it to you. How awesome is that? And
- 3:06Speaker 1: do you know not one person ever looked at me
- 3:07Speaker 1: and said that they were upset about it. Everybody who's like, like,
- 3:11Speaker 1: getting cash or getting a chocolate from somebody makes you
- 3:14Speaker 1: feel happy. But the rule is you're not sharing with everyone.
- 3:18Speaker 1: This is yours. And then I would go to the
- 3:20Speaker 1: second volunteer and say I'd give them exactly the same thing,
- 3:23Speaker 1: either five bucks or a chocolate bar, and I would say,
- 3:26Speaker 1: this is for you in the same way that I
- 3:28Speaker 1: gave volunteer number one the same thing. But there's a catch.
- 3:33Speaker 1: It's not actually for you. I want you to spend
- 3:36Speaker 1: that five dollars on someone else, or I want you
- 3:37Speaker 1: to give that chocolate bar to someone else, at which
- 3:40Speaker 1: point everyone in the crowd go big man. I'd say, no,
- 3:42Speaker 1: kick your hands down. They're going to give it somebody
- 3:44Speaker 1: later at home. It's not for anyone in the room.
- 3:46Speaker 1: And then I would ask the question who do you
- 3:47Speaker 1: think is going to be happier? Who do you think
- 3:50Speaker 1: is going to be happier? And people would vote. So,
- 3:52Speaker 1: I mean, I've given you zero information about today's podcast.
- 3:56Speaker 1: I've done all the prep on this one. You're literally
- 3:58Speaker 1: here as a passenger, so I can quiz you the
- 3:59Speaker 1: way that I am right now. What would you imagine
- 4:02Speaker 1: the crowd would choose who's going to be happier out
- 4:05Speaker 1: of the person that's got the five dollars of the
- 4:06Speaker 1: chocolate bar for themselves versus the person that's got the
- 4:08Speaker 1: five dollars of the chocolate bar to give away.
- 4:12Speaker 2: M I would depend on I think it would depend
- 4:15Speaker 2: on the age group that you were with, But I
- 4:18Speaker 2: would say that generally people would think that having the
- 4:22Speaker 2: chocolate bar all the money for themselves would make them happier.
- 4:24Speaker 1: Yeah, it's interesting you say that, because often people will
- 4:29Speaker 1: will literally say that. They'll be like, oh, yeah, the
- 4:31Speaker 1: chocolate like or the five bucks. What are you going
- 4:33Speaker 1: to spend five dollars on someone? Just just have it.
- 4:35Speaker 1: But what I've discovered over time is that more and
- 4:37Speaker 1: more people are sort of going, no, no, no. When you
- 4:39Speaker 1: give it away, you do feel better. So what I
- 4:41Speaker 1: do next, Kylie, is I pull out a twenty dollars
- 4:44Speaker 1: node or sometimes even a fifty dollars node, depending on
- 4:46Speaker 1: what I've got. Two of these costs me a lot,
- 4:49Speaker 1: so I'm a little bit stingy about it sometimes. But
- 4:52Speaker 1: either pull out a twenty or a fifty and I
- 4:54Speaker 1: give it to volunteer number three and I say, hey,
- 4:55Speaker 1: guess what this is what I'm giving to you, And
- 4:57Speaker 1: the whole crowd goes, oh, they can't believe that there's
- 5:01Speaker 1: a pineapple or a fifty dollars out there, or even
- 5:03Speaker 1: a twenty or I pull out one of the big,
- 5:05Speaker 1: big boxes of mixed chocolates, you know, like the really
- 5:08Speaker 1: expensive big ones, and the whole rug goes oh. And
- 5:12Speaker 1: I look at them. I say, this is for you
- 5:14Speaker 1: only you. I either want you to spend this money
- 5:16Speaker 1: on yourself if I'm giving them cash, or I want
- 5:18Speaker 1: you to eat these just keep them in your top drawer.
- 5:20Speaker 1: They're not for sharing. They're for you to take a
- 5:22Speaker 1: moment of pleasure every time you need it. Right, So
- 5:25Speaker 1: this is a purely selfish gift. And Volunteer number three
- 5:28Speaker 1: is just going, oh, my goodness, have I scored today
- 5:31Speaker 1: or what? And I kind of laugh and I'm like,
- 5:32Speaker 1: who do you? Reckon is looking happy now hah. And
- 5:35Speaker 1: then I go to volunteer number four, same I give
- 5:37Speaker 1: them the same twenty or fifty bucks or I give
- 5:39Speaker 1: them the same big box of chocolates, and I say, but,
- 5:42Speaker 1: like Volunteer number two, you're going to give this away.
- 5:45Speaker 1: You're not going to give the person cash, but you're
- 5:46Speaker 1: going to go and spend the cash on something for someone,
- 5:49Speaker 1: or you're going to share these chocolates with someone again.
- 5:51Speaker 1: And everyone in the room is like share them with me,
- 5:54Speaker 1: Like no, no, no, it's not anyone in the room, Like,
- 5:56Speaker 1: think about somebody that you really want to make an
- 5:58Speaker 1: impact in their life and do it that way. And
- 6:00Speaker 1: then I ask the crowd again, Okay, who's going to
- 6:02Speaker 1: be happiest this time? So what would you imagine the
- 6:06Speaker 1: response is when we're talking about a bigger box of
- 6:08Speaker 1: chocolates or a bigger summer money.
- 6:10Speaker 2: I think it's still the same.
- 6:12Speaker 1: You think that the person who gets to keep it
- 6:14Speaker 1: for themselves, people would vote that they'll be the happiest. Ye,
- 6:16Speaker 1: So there are always some people in the room who
- 6:18Speaker 1: do vote that way, but the majority consistently. I think
- 6:21Speaker 1: that teachers have had enough well being education now to know.
- 6:25Speaker 1: But the majority of people start to say, oh, when
- 6:27Speaker 1: you give stuff away, you actually giving things away is
- 6:30Speaker 1: joy multiplied?
- 6:32Speaker 2: So is that because five dollars is kind of me
- 6:35Speaker 2: You can't do much with five dollars, but with fifty
- 6:37Speaker 2: you can.
- 6:37Speaker 1: Well that this is where it gets really interesting, because
- 6:40Speaker 1: what I'll do then is I'll ask Volunteer number one
- 6:42Speaker 1: and Volunteer A number three to sit down and I say,
- 6:44Speaker 1: you go and be miserable with your chocolate. You're going
- 6:46Speaker 1: to be miserable with your money. And everyone laughs, and
- 6:48Speaker 1: I'll say, all right, so we've got volunteer number two
- 6:50Speaker 1: and volunteer number four. One of them's got five bucks
- 6:52Speaker 1: or fifty and the other one's got fifty or one
- 6:53Speaker 1: of them's got a small chocolate and one of them's
- 6:55Speaker 1: got a big box of chocolates, and they're giving it away.
- 6:58Speaker 1: And I'll say, all right, you guys have voted that
- 7:01Speaker 1: out of the two pairs, the two like forul like pairs,
- 7:04Speaker 1: the people giving it away are going to be the happiest.
- 7:06Speaker 1: That's what the overwhelming vote was. But now we've got
- 7:08Speaker 1: somebody with a big thing to give away and someone
- 7:10Speaker 1: with a little thing to give away. And then I
- 7:12Speaker 1: asked the question again, who's going to be happiest? How
- 7:15Speaker 1: would you respond?
- 7:17Speaker 2: I don't think it matters. I don't think it matters
- 7:19Speaker 2: whether it's five dollars or fifty dollars.
- 7:21Speaker 1: So this one's always more provocative. There are some people
- 7:23Speaker 1: who are like, oh no, it hurts to give something
- 7:25Speaker 1: bigger away, like that's hard, but it also feels awesome
- 7:28Speaker 1: when you do it. And then there are some people
- 7:30Speaker 1: who are like, oh no, you kind of feel stingy
- 7:32Speaker 1: when you're giving the little thing away, So there's a
- 7:35Speaker 1: little bit of a mix, but generally the answer that
- 7:37Speaker 1: I get overwhelmingly is what you just said. And my
- 7:40Speaker 1: response to that is, it's not what you give, it's
- 7:46Speaker 1: that you give that makes you happy. So Kylie, I'm
- 7:50Speaker 1: sharing that because Liz Done and Michael and Milton they
- 7:52Speaker 1: did a variety of experiments and studies aligned with those
- 7:56Speaker 1: kinds of ideas, and it's really fun to watch it
- 8:00Speaker 1: play out. But there's more to it than that. I
- 8:04Speaker 1: know you want to share something that I can see
- 8:06Speaker 1: it on the tip of your tongue.
- 8:07Speaker 2: So the other day, our daughter asked if she could
- 8:11Speaker 2: gift her teachers something for Christmas. And I had some
- 8:16Speaker 2: chocolates and I wrapped them up and made them look pretty,
- 8:20Speaker 2: and she said, I really want to do something more
- 8:24Speaker 2: than chocolates. She said, I know that they can't get
- 8:27Speaker 2: through a day without a coffee. She said, do you
- 8:29Speaker 2: think we could go and get some coffeevouchers? And I
- 8:31Speaker 2: said that's fine. So we went down we got some coffeevouchers.
- 8:33Speaker 2: Can I tell you it was just one coffee. It
- 8:36Speaker 2: was just a free coffee with some chocolates. I actually
- 8:39Speaker 2: got an email from one of the teachers. He's never
- 8:43Speaker 2: in all of his teaching career received a gift from
- 8:46Speaker 2: a student.
- 8:47Speaker 1: That's the first thing.
- 8:49Speaker 2: But secondly, he was so taken by the one free coffee.
- 8:53Speaker 2: It was cost me six dollars. He was so taken
- 8:56Speaker 2: that I would go out of my way to give
- 9:00Speaker 2: tim something that it just was blown away. This email
- 9:05Speaker 2: just lit me up.
- 9:07Speaker 1: You never told me about this. I'm sitting here almost
- 9:09Speaker 1: hearing you tell this story, and it gave him.
- 9:12Speaker 2: An opportunity to tell it. He just said, he literally
- 9:14Speaker 2: the words were, your daughter has been the gift this year.
- 9:17Speaker 1: Oh wow, all right, there's a little bit of a
- 9:20Speaker 1: little bit of flex there as well. While we're telling
- 9:22Speaker 1: this story about how generous we are. Oh my goodness.
- 9:24Speaker 2: It's the reason I share it is because it was
- 9:27Speaker 2: such a simple act. It's five dollars. It's six dollars.
- 9:31Speaker 2: It's not like I spent.
- 9:32Speaker 1: You didn't send him to a wiff one hundred dollars.
- 9:35Speaker 2: Or gave him an experience. His experience will be having
- 9:38Speaker 2: a hot cover. Yeah, but it filled him, but it
- 9:41Speaker 2: filled me in doing it without the email. It was
- 9:45Speaker 2: just a really lovely thing to do.
- 9:46Speaker 1: I'm so glad you shared that after the break, we're
- 9:48Speaker 1: going to talk about Now that we know that giving
- 9:50Speaker 1: makes us feel good, what does receiving feel like like?
- 9:55Speaker 1: If you've got to open up a package that somebody
- 9:57Speaker 1: is giving to you, what is the thing that's going
- 9:59Speaker 1: to make you happiest as a receiver? Especially, we just
- 10:03Speaker 1: want the kids to be happy on Christmas Day, so
- 10:05Speaker 1: we're going to talk about it after the break. We're back.
- 10:13Speaker 1: This is the Happy Families podcast about a decade of
- 10:15Speaker 1: research shows that it's much nicer. Well. In fact, centuries
- 10:18Speaker 1: of common wisdom says that it's better to give than
- 10:22Speaker 1: to receive. But Michael Norton and has Done's research also
- 10:25Speaker 1: shows this buying experiences like trips and concerts and special
- 10:29Speaker 1: meals makes people happier than material things.
- 10:32Speaker 2: That's because it costs more than five bucks.
- 10:37Speaker 1: Whether you when you equalize things and make everything the same.
- 10:41Speaker 1: Both correlational and experimental studies have shown that people who
- 10:44Speaker 1: spend money on others report more happiness, and material things
- 10:48Speaker 1: don't bring as much happiness as experiences.
- 10:51Speaker 2: I have one gift that was tied up with a
- 10:53Speaker 2: bow that you gifted me. We'd been married for about
- 10:58Speaker 2: seven years, right, and no matter how long we've been married,
- 11:04Speaker 2: it is still hands down my absolute favorite and every
- 11:10Speaker 2: time I open it, it just fills me with joy.
- 11:15Speaker 2: And it is it's a box of hand cut heart Oh.
- 11:20Speaker 1: My goodness, I did like fifty you did fifty fifty
- 11:23Speaker 1: things I love about you, and I typed them up
- 11:26Speaker 1: on hearts and then I had to cut them out
- 11:28Speaker 1: by hand. I swear to me like four days.
- 11:30Speaker 2: But not only did you cut them out, you layered them.
- 11:33Speaker 2: You used vellum.
- 11:34Speaker 1: I don't even know what that is. That's the seat
- 11:36Speaker 1: through paper, on top of.
- 11:37Speaker 2: The on top of the pretty cardol the go, and
- 11:40Speaker 2: then you use brads to stick them together.
- 11:42Speaker 1: Are us what's theore little heart shaped things that you
- 11:46Speaker 1: push through the hole.
- 11:47Speaker 2: That's right?
- 11:48Speaker 1: Yeah, okay, all right, okay, So I mean sometimes gifts
- 11:51Speaker 1: do matter, right, But that's not a materialistic gift. No.
- 11:54Speaker 2: I was going to say to me, that's actually an experience.
- 11:57Speaker 1: Yeah, yeah, because you sit there and you open them
- 11:58Speaker 1: and read. Yes, yeah, yep. So I want to talk
- 12:01Speaker 1: about the developmental realities of what this research means. Okay,
- 12:03Speaker 1: giving versus receiving. Giving feels better, right or does it?
- 12:07Speaker 1: It depends how old you are in some ways.
- 12:10Speaker 2: Yeah, I think when you're young.
- 12:12Speaker 1: You just want to open stetes.
- 12:13Speaker 2: That's right. The idea of giving away.
- 12:15Speaker 1: And experiences or things, well, again it depends on your age.
- 12:18Speaker 1: So we're almost out of time. We've talked too long
- 12:20Speaker 1: just about all the other stuff, and I want to
- 12:22Speaker 1: go through this fairly quickly with you. So chaplain colleagues
- 12:26Speaker 1: did four studies with kids aged three to seventeen. They
- 12:29Speaker 1: published it in the International Journal of Research in Marketing,
- 12:32Speaker 1: and they used the child Development Framework to understand how
- 12:36Speaker 1: how development and cognition, particularly memory and ability to understand
- 12:41Speaker 1: the emotional states of others, impacts the way that gifts
- 12:44Speaker 1: work on a day like Christmas Day. And here's what
- 12:46Speaker 1: they found with kids aged zero to two. Well, let
- 12:51Speaker 1: me ask you this, because again I haven't told you
- 12:52Speaker 1: what's coming. Would you think that zero to two year olds.
- 12:55Speaker 1: We've got a granddaughter who's just turned two. Okay, she's
- 12:57Speaker 1: not three yet, so she still fits in that zero
- 12:58Speaker 1: to two category. It's up to the age of three.
- 13:00Speaker 1: Do you think that she's more excited about getting or
- 13:03Speaker 1: giving are getting? You would be wrong, You'd be wrong.
- 13:07Speaker 1: The research shows that totles exhibit greater happiness when giving
- 13:10Speaker 1: treats to others than receiving treats themselves. Children are happier
- 13:14Speaker 1: after engaging in costly gift giving forfeiting their own resources
- 13:18Speaker 1: than when giving the same treat at no cost, according
- 13:20Speaker 1: to the researchers, I think that's fascinating, which I think
- 13:25Speaker 1: just highlights that innately we are pro social, we are
- 13:27Speaker 1: supposed to be generous. I just love that. Okay, three
- 13:30Speaker 1: to twelve year olds three to twelve year olds, young children?
- 13:34Speaker 1: Do they want to give or receive received? No, they do?
- 13:37Speaker 1: And do they want to receive material things or experiences materials?
- 13:41Speaker 2: Oh? They do.
- 13:43Speaker 1: The researchers said this, goods are much more concrete and
- 13:46Speaker 1: require less reasoning about intention on mental states compared to experiences.
- 13:50Speaker 1: I don't want to think about what you were thinking
- 13:52Speaker 1: when you got this thing for me. I don't want
- 13:53Speaker 1: to have to imagine what it's going to be like,
- 13:55Speaker 1: anticipating that we're going to do that thing in three months.
- 13:58Speaker 1: I just want to open this thing and be excited
- 13:59Speaker 1: about about it now. And now I've opened it, I
- 14:01Speaker 1: want another thing to open so I can be excited
- 14:03Speaker 1: about that as well. The research has found that young
- 14:05Speaker 1: children clearly indicate the material goods give them more pleasure.
- 14:08Speaker 1: It's important to understand. They say that even young children
- 14:11Speaker 1: derive happiness from their experiences. However, when the event is passed,
- 14:15Speaker 1: their thoughts are more dominated by the material gifts or
- 14:18Speaker 1: souvenirs they can see in touch, which is kind of
- 14:21Speaker 1: annoying for us because we're trying to make this meaningful
- 14:24Speaker 1: for reeconds. But they don't care. They don't want meaning,
- 14:25Speaker 1: They just want materialism. Okay, this one's where it gets interesting.
- 14:29Speaker 1: Thirteen to seventeen year olds adolescence. What do you think
- 14:32Speaker 1: experiences or things?
- 14:35Speaker 2: I think it's a mix.
- 14:37Speaker 1: Yeah, because their cognitions are becoming more sophisticated. Yeah, the
- 14:41Speaker 1: research actually shows that they're probably going to be a
- 14:42Speaker 1: little bit more disappointed when they open up the experience
- 14:45Speaker 1: and find out they've got to wait, but they'll love
- 14:47Speaker 1: it more. They'll they'll enjoy it more, and they'll remember
- 14:49Speaker 1: it more and they'll have all those good feelings. So
- 14:51Speaker 1: you mentioned it in the intro. There's this idea that, oh, oh,
- 14:54Speaker 1: you kind of alluded to it. You didn't mention it specifically,
- 14:56Speaker 1: but there's this idea when when you open up up
- 15:01Speaker 1: a gift and it's experience on Christmas Day. You've had
- 15:04Speaker 1: all the anticipation leading up to Christmas Day, which makes
- 15:07Speaker 1: you excited about opening the gift. And you open it
- 15:09Speaker 1: and there's actually a little b of a letdown. It's like, oh,
- 15:11Speaker 1: I don't have something right now. But then you see
- 15:12Speaker 1: the gift, You're like, it's happening in February or April
- 15:15Speaker 1: or whatever it is. Oh, and now you've got another
- 15:18Speaker 1: couple of months to look forward to it. So the
- 15:19Speaker 1: anticipation builds again, and then you have the experience. It's
- 15:21Speaker 1: a joint experience, so you get to do it with
- 15:23Speaker 1: somebody else and that's wonderful. Oh my goodness, so good.
- 15:26Speaker 1: And then you've got the memory as well. And so
- 15:28Speaker 1: experiences work better on a range of complex ways different domains.
- 15:34Speaker 1: Experiences work better. But your kids have got to be
- 15:37Speaker 1: old enough to be able to experience the joy ongoingly.
- 15:42Speaker 1: That is pretty much what the research shows about how
- 15:46Speaker 1: to give great gifts.
- 15:47Speaker 2: So what are we doing this year?
- 15:49Speaker 1: We're giving tangible or experience all the stuff. Ho ho
- 15:57Speaker 1: Monkey had this great experience as a family of great experience.
- 16:02Speaker 1: I mean, we had our moment, but it was a
- 16:04Speaker 1: great experience and created the memories. So that's that's that.
- 16:07Speaker 1: But I really, I mean we're working hard on shifting
- 16:10Speaker 1: the focus towards more experiences, and I think as time
- 16:14Speaker 1: goes by and as our kids get older, they become
- 16:16Speaker 1: much more meaningful. Anyway, that's the psychology of Christmas gift giving.
- 16:20Speaker 1: We hope that you've enjoyed the podcast and gotten heaps
- 16:22Speaker 1: of ideas out of it, and we hope that you
- 16:24Speaker 1: can get a refund on everything that you've wropped up
- 16:28Speaker 1: and put underneath the tree. The Happy Families podcast is
- 16:30Speaker 1: produced by Justin Roland from Bridge Media. Mim Hammonds provides research,
- 16:33Speaker 1: admen and other support, and you can get more information
- 16:36Speaker 1: and resources about making your family happier at happy families
- 16:39Speaker 1: dot com dot au