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Sam McNeill Part 2 - Win Customers With Excitement and Professionalism
We continue our interview with Sam with a deeper dive into enthusiasm. He describes how his love of his job helps him to win customers. However, that is just the beginning. He then goes into some excellent examples of how professionalism leads to customer success. There is more to winning over customers than simply getting that sale. He walks us through how to ensure each customer is satisfied.
Know Your Role
The musical band and recording session examples are highly relatable to the IT world. We can see many of the personalities he describes among studio musicians and "the talent" in our…
The skinny
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