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Dhara Patel - Visibility and ROI of internal platforms/shared services

Highlights of my conversation with Dhara:

Try to adopt a product mindset for shared services

Measure value in a tangible way

Focus on developer adoption as a metric

Direct impact on development life cycle

Celebrating for the team

With technical customers, a technical product manager would be helpful

Get client stakeholder engagement to understand and drive platform requirements

Building awareness around initiatives

Meet: Dhara Patel is SVP of Engineering, leading multiple groups building product platforms at Kinesso. She has industry experience in SaaS products and leading engineering teams…

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