Latest / UNCHAINEDTV'S Truth Files with Jane Velez-Mitchell / UnchainedTV: How Mr. Charlie's Is Changing Fast Food Forever!
Transcript
- 0:00Welcome to the Unchained TV podcast with me,
- 0:03your host, Jane Velez Mitchell.
- 0:06What an exciting show we have for you.
- 0:08Mr. Charlie's is the up and coming plant
- 0:10-based fast food chain, sometimes dubbed the vegan
- 0:14McDonald's.
- 0:15Now it made headlines recently when, huh, guess
- 0:20who showed up?
- 0:21Mike Tyson did a media event at Mr.
- 0:24Charlie's in Los Angeles to celebrate the brand's
- 0:27three year anniversary.
- 0:29And I gotta tell you, the crowd went
- 0:31wild.
- 0:32Turns out Tyson, who is famously plant forward,
- 0:35is an investor in Mr. Charlie's.
- 0:39This innovative company loves to riff on popular
- 0:43culture in a humorous way, making any visit
- 0:47a very entertaining experience.
- 0:49And great news, Mr. Charlie's is now offering
- 0:53franchise opportunities.
- 0:55So could you be the next new franchisee
- 1:01of Mr. Charlie's?
- 1:02Now, Unchained TV brings you the inside scoop
- 1:05on their super popular potato ice cream, and
- 1:08so much more with founder Taylor MacKinnon and
- 1:10Karma Hold Company CEO, Adam Wilkes.
- 1:13Now, Adam, you have said that Mr. Charlie's
- 1:18isn't just a restaurant, it is a movement.
- 1:21So tell us, sir, what did you mean
- 1:25by that?
- 1:27So first of all, thanks for having us
- 1:29here today.
- 1:29I greatly appreciate it.
- 1:30I'm excited to be talking about Mr. Charlie's
- 1:33and Karma Hold Co.
- 1:34But this all falls into just the story
- 1:37behind Karma Hold Co.
- 1:38and the authenticity of connecting Mike to plant
- 1:42-based products.
- 1:43Everything we do is about authenticity, and Mr.
- 1:47Charlie's is as authentic as it gets.
- 1:51Focused on bringing plant-based products to the
- 1:55masses as we had with Karma Hold Co.
- 1:59So for us, it was love at first
- 2:02sight.
- 2:03The bold, grand identity, the scalability.
- 2:07There was so much that went into just
- 2:10the excitement to myself and Mike and the
- 2:13whole team over at Karma Hold Co.
- 2:15that drew us to Mr. Charlie's.
- 2:17And I mean, just working with Taylor has
- 2:21just been unbelievable.
- 2:24And being able to work again on such
- 2:26a exciting concept and scaling this to our
- 2:31goals as we have with Karma, scaling to
- 2:3419 countries, we hope to bring Mr. Charlie's
- 2:36to people all over the world and really
- 2:39just push forward on that plant-based movement.
- 2:42It's so exciting because it is, looks very
- 2:46much like McDonald's-ish, the products, the design,
- 2:52but it's vegan.
- 2:54So Taylor, what I thought was so fascinating
- 2:57about this is that this was your brainchild.
- 3:01And when you arrived in Los Angeles from
- 3:03Australia, you were in crisis, really.
- 3:07Is it true that you were actually out
- 3:09on the streets?
- 3:11Yeah, yeah, that's what past mistakes will do
- 3:15to you.
- 3:15You don't look at your pain and want
- 3:17to move forward.
- 3:18So I was just stuck in a never
- 3:20-ending cycle of never being able to get
- 3:22out of my own way until I received
- 3:24some help.
- 3:25You know, that's what we all need sometimes,
- 3:26right?
- 3:26It's a bit of help.
- 3:28So a little bit of help goes a
- 3:29long way.
- 3:30How did you go from being an unhoused
- 3:32person on the streets of Los Angeles to
- 3:35creating this incredible brand that now has the
- 3:37backing of one of the most famous men
- 3:39in the world?
- 3:41You know, good people, actually.
- 3:43I think it took a lot of people
- 3:45to see it, a lot of people to
- 3:46support it.
- 3:48To answer your question, I received an opportunity.
- 3:51I met a team of people at the
- 3:53Dream Centre that were helping people get back
- 3:55on their feet.
- 3:56The Dream Centre is a rehabilitation centre in
- 3:58LA that has about 500 rooms.
- 4:00It's founded by Matthew Barnett, one of my
- 4:02favourite people in the world, naturally, these days.
- 4:05And he saw something in me and gave
- 4:08me an opportunity, which was a bed in
- 4:10the shelter.
- 4:11I was there for many months, trying to
- 4:14recover from addiction and pain and just a
- 4:18lot of mistakes.
- 4:19You know, it's just, it all stemmed from
- 4:21my childhood, really, not being able to grow
- 4:23past anything that was too hard.
- 4:25And I finally met a team of people
- 4:27that were willing to give me a second
- 4:29chance at life and show me that I'm
- 4:31not my mistakes and that we're all more
- 4:34than the hardest and worst thing that we've
- 4:36ever done.
- 4:36So I moved in, supported them back by
- 4:41chores and things.
- 4:43And then one afternoon after service on a
- 4:45Sunday, Matthew Barnett called me into his office
- 4:49and gave me a check for $1,000
- 4:51and said, I need you to leave.
- 4:53And I was like, okay, what did I
- 4:55do?
- 4:56And he said, nothing.
- 4:57And he said that God had told him
- 4:58that I was gonna leave and come back
- 5:00one day with an idea that was gonna
- 5:01change things at the Dream Centre.
- 5:03So I did that, I left.
- 5:06At the time, I was seeing a girl
- 5:09who was volunteering and I later married her,
- 5:12had some kids.
- 5:13It's been an amazing journey.
- 5:14And I got to a point in my
- 5:16life after a lot of plant medicine, which
- 5:18is why I'm connected to Adam and Tyson
- 5:21and many others.
- 5:22And thank you, Jean, that's very kind of
- 5:24you.
- 5:25But I realised that it was time to
- 5:30do something back, give something back.
- 5:33So in a crazy plant medicine journey, I
- 5:36asked the universe the one question that I
- 5:38was scared to ask myself for so long.
- 5:40Why was I homeless?
- 5:41What's that about?
- 5:43And then I heard it.
- 5:44How do you say it without getting too
- 5:46emotional?
- 5:46Because it's hard to talk about it, but
- 5:48it's beautiful at the same time.
- 5:49But how do you help them if you
- 5:50don't know what it feels like?
- 5:52So then I became an example of change
- 5:55because I'd been supported by so many people
- 5:57to get back on my feet.
- 5:59I met Aaron, my business partner at Charlie's,
- 6:01our co-founder, and he gave me a
- 6:03shot.
- 6:04We built a brand together.
- 6:05We had a creative agency helping people find
- 6:07their voice and just making the world a
- 6:10better place.
- 6:10So it was the love from the Dream
- 6:12Centre.
- 6:13It was the team over there, the outreach
- 6:15team that are constantly on the streets of
- 6:17LA looking for people that want help.
- 6:20I think I got to a point where
- 6:22I wanted to help.
- 6:23I think we're all scared to look under
- 6:25the carpet of what we create in our
- 6:27life, good or bad sometimes.
- 6:28And I needed a place to rest and
- 6:31find solitude, and I did.
- 6:33And it was enough for me to shift
- 6:34my perspective, my direction, and connect me to
- 6:37my heart.
- 6:39So when the opportunity came up to build
- 6:42Charlie's, I've been a chef my whole life.
- 6:46I love cooking.
- 6:47I love plants.
- 6:49I've been on a very strict diet for
- 6:51a long time because of health and I'm
- 6:53kind of borderline bipolar a little bit, so
- 6:55I'm a bit quirky.
- 6:56So I have to maintain myself.
- 6:58I have to work out.
- 6:59I have to eat good.
- 6:59I have to nourish my mind.
- 7:01I have to meditate.
- 7:02I have to, you know, I spend a
- 7:03lot of time healing with plants.
- 7:05So it seemed like the right thing to
- 7:07do to create a concept for food that
- 7:09people put in their bellies that was made
- 7:11of plants, that was plant healing.
- 7:13But with a twist, what would happen if,
- 7:15you know, I said to Aaron, what would
- 7:16happen if we did this but didn't hire
- 7:19conventionally?
- 7:20What if we went to the Dream Centre
- 7:21and got a load of people that were
- 7:23ready to rehabilitate like I was but just
- 7:26needed a second chance where they could come
- 7:27to an interview and not be judged by
- 7:29their past?
- 7:30Oh, you've been in jail?
- 7:31Yeah, we're gonna turn you down.
- 7:32That's what we were finding everywhere.
- 7:34You know, an example, Andrew, you know, our
- 7:36store manager in LA, took him out of
- 7:38jail three years ago, came straight out of
- 7:39jail, lost his kids, alcohol abuse.
- 7:42He had a couple of dreams.
- 7:43One, get his kids back.
- 7:44And two, his mom was dying of stage
- 7:46four cancer.
- 7:47I'll never forget this conversation.
- 7:48And he said to me, Taylor, I just
- 7:49wanna get my mom with me and let
- 7:52me be with her for the last moments
- 7:54of our life.
- 7:55And they gave her six months to live.
- 7:57She passed away three years later, actually, not
- 7:59too long ago.
- 8:00And, you know, that's what Mr. Charlie's does.
- 8:02It creates an opportunity for people to do
- 8:04better, you know, without judging you.
- 8:06There's no judgement.
- 8:07Like, we're all broken.
- 8:09Like, none of us are perfect.
- 8:11You know, society likes to treat us that
- 8:12way.
- 8:13But, you know, we're not perfect.
- 8:16We're a work in progress.
- 8:17And it's about being kind to yourself and
- 8:19realising that every hard thing that you ever
- 8:21do, it shapes you to be better in
- 8:23some way.
- 8:24So that's really kind of the story of
- 8:26how I got at the Dream Centre and
- 8:28back out.
- 8:30Unconditional love.
- 8:31But I had to work at it.
- 8:32I have to ask you these questions.
- 8:35Fascinating story.
- 8:37And congratulations on your sobriety and your success.
- 8:41By the way, on April 1st, I'll be
- 8:4330 years sober.
- 8:44Knock on wood.
- 8:45Oh, wow.
- 8:46Congratulations.
- 8:47So- It's nice up here.
- 8:49Beg your pardon?
- 8:50It's nice up here.
- 8:52It is.
- 8:53It's a- Yes, we're happy.
- 8:55Yes.
- 8:55I like to say I thought alcohol was
- 8:57my solution, but it was my problem.
- 8:59And so one day at a time, I'm
- 9:0130 years sober.
- 9:02April 1st, knock on wood, that's a few
- 9:05days away.
- 9:06So yes, I totally relate to what you're
- 9:08saying.
- 9:09So your whole mission is to use the
- 9:13unhoused and the recently incarcerated, hire them, get
- 9:17them to work at your stores, and now
- 9:20you're creating franchise opportunities.
- 9:22My question is, if somebody wants to be
- 9:25a franchise owner, do they have to follow
- 9:27that process?
- 9:29Do they have to hire people who are
- 9:31unhoused and or recently incarcerated?
- 9:34Or just give us a sense of how
- 9:36that would work.
- 9:37Well, we don't try and reinvent the wheel.
- 9:40So we're just trying to be a spoke
- 9:42on the wheel to help it turn a
- 9:43bit better, a bit smoother.
- 9:45So there's a lot of great places like
- 9:47the Dream Centre.
- 9:47So I'll give you an example.
- 9:48We just did another rehire from the Dream
- 9:50Centre yesterday, and we took on some new
- 9:52people, but they've been on the programme for
- 9:54many years.
- 9:55They found where they needed to be.
- 9:58They are just now ready to get back
- 9:59into work and settle down.
- 10:01For a lot of people, it's very hard
- 10:02to find jobs once you've gone through so
- 10:04much.
- 10:05So we don't specialise in anything other than
- 10:09not overlooking anybody.
- 10:11Everyone's got an opportunity here.
- 10:13So we have lots of people that work
- 10:15for us that haven't been through anything.
- 10:17They just want to be a part of
- 10:19the team because they want to be a
- 10:20blessing to other people.
- 10:21They feel they've got something to offer.
- 10:23And then we have people that have been
- 10:24working for us, with us, since day one,
- 10:27three years now, that are still living in
- 10:30shelters, some of them.
- 10:31So it's just, it's a work in progress.
- 10:33But it's not about any stigma or any
- 10:38type of category.
- 10:39It's open to everybody that wants to just
- 10:41do more for their life.
- 10:43Charlie's is a stepping stone.
- 10:45I don't want it to get confused about
- 10:46a long-term kind of career.
- 10:48Maybe that is the case for some people,
- 10:50but it's a kind stepping stone where you
- 10:52can come in, be a part of something,
- 10:55rework who you are, if that's what you're
- 10:57looking to do, and just find a way
- 10:59to give back.
- 11:01Healing, and internally is great, but I'll tell
- 11:07you what, there's no better feeling than helping
- 11:08somebody else.
- 11:09Not for me, anyway.
- 11:11Absolutely.
- 11:13Taylor, this is such a fascinating story and
- 11:15it's so inspiring.
- 11:17Getting back to Adams, you're the CEO of
- 11:21the holding company, and Mike Tyson is a
- 11:25big investor in that holding company and in,
- 11:29therefore, Mr. Charlie's, and he was there recently.
- 11:34I wanna play that video again, because honestly,
- 11:36we were there live.
- 11:37Unchained TV went and was live, and it
- 11:40was a wild scene.
- 11:42If the video looks a little bumpy, it's
- 11:44because there were so many people there crushing
- 11:46into the place.
- 11:49And that's a good mob scene.
- 11:51You want that.
- 11:52Oh, what an exciting day.
- 11:54So how are you changing the dynamics of
- 12:00making money?
- 12:01Because what Taylor said was so much about
- 12:04giving and about compassion.
- 12:06And I also read that you have days
- 12:08where you do 99 cent hamburgers.
- 12:10How are you able to make money and
- 12:13still do all those wonderful things for the
- 12:15community?
- 12:17So there's two parts to it.
- 12:18I mean, yes, it's in the end, we'd
- 12:21all love to make money at it, but
- 12:23what attracted Mike himself, just knowing his background,
- 12:27his story, and the life that he's lived,
- 12:29is the whole story of giving back, doing
- 12:32our part, having the opportunity to scale this
- 12:35brand globally and bring this opportunity and plant
- 12:39-based products to the masses, but also give
- 12:41back at the same time, whether that's donating
- 12:44to charities or as Taylor mentioned, hiring from
- 12:49the Dream Centre.
- 12:50There's two parts to this, right?
- 12:52It's the extremely innovative and crave-worthy menu
- 12:56and bringing vegan products to the consumers, as
- 12:59well as being able to give back.
- 13:00And in turn, as we create days like
- 13:04having Mike there where the lineup was around
- 13:06the building and we had a very successful
- 13:09day, great turnout, launching new products, the interest
- 13:14in opening new stores has just skyrocketed, right,
- 13:17from a dozen new states lined up to
- 13:19multiple countries.
- 13:21So we feel you give back, you do
- 13:23your part, and the rest kind of follows.
- 13:28It's part of the business model, and again,
- 13:32it's working for us.
- 13:33So we're excited about the whole process.
- 13:36So how many stores do you have now,
- 13:39Adam?
- 13:40And where are these, let's say I want
- 13:42to be a franchise owner.
- 13:43I'm not saying I could.
- 13:45I'm not saying I could at all, but
- 13:47let's say hypothetically.
- 13:48Anyone could be.
- 13:50Yeah, but I mean, is it California?
- 13:52Tell us about the details and how much
- 13:55it would cost.
- 13:56Yeah, so we already have two stores opening
- 13:58in California, one in San Francisco and one
- 14:01in LA.
- 14:01We have additional stores coming online in California,
- 14:04in the LA area.
- 14:06We have some new stores coming online in
- 14:08the East Coast.
- 14:09We launched Australia, which we're all super excited
- 14:13about with some more stores coming online there.
- 14:15And then with our network, and again, my
- 14:18past experience in the QSR space, we have
- 14:21dozens of countries we're in talks with around
- 14:24the globe on bringing Mr. Charlie.
- 14:27So the excitement since bringing Tyson and Carmen
- 14:31has really just hockey stick, really blown up
- 14:35the interest in Mr. Charlie's.
- 14:38And we'll continue to build the awareness of
- 14:43this movement we've created.
- 14:45Well, Taylor's created that we're helping with and
- 14:49bring more doors to consumers all over the
- 14:54world.
- 14:54We have people wanting it everywhere.
- 14:55So we vet our franchisees, looking for people
- 14:59with obviously the financial ability to open one,
- 15:03and we'll continue to vet them and open
- 15:06stores all over the place.
- 15:08Well, what is that?
- 15:09And yes, we hope to come to Dallas
- 15:10too.
- 15:11Yes, people are asking, when are you coming
- 15:14here?
- 15:14When are you coming there?
- 15:15What is the bottom line?
- 15:17What's the bottom line investment?
- 15:20And people could maybe group together and gather
- 15:24the investment, but I think people will wanna
- 15:26know, if let's say somebody says, I wanna
- 15:28do this, how much money do they have
- 15:30to come up with?
- 15:31Let me do this.
- 15:33Let me take you back a step to
- 15:34a question that you asked a second ago
- 15:36about making money and being profitable and giving.
- 15:39So in life, if you go through some
- 15:43hard stuff, you're gonna get to a point
- 15:45in your evolution where you're gonna continue to
- 15:48keep banging your head against the wall, or
- 15:50you're gonna lean into some change.
- 15:51You're gonna lean into your faith.
- 15:52You're gonna lean into people.
- 15:54You're gonna start listening.
- 15:55I became two ears, one mouth in my
- 15:57life.
- 15:58When you create a dream, when you create
- 16:02something meaningful, and you're passionate about it, and
- 16:06you've got a story like I have, like
- 16:08many have, no different to anybody else.
- 16:10I'm just another example.
- 16:12And you create a plan.
- 16:16All I did was go to some of
- 16:18the best people in the industry, people like
- 16:20Tyndall, who make all of our chicken product
- 16:22directly with us.
- 16:24And I went to Tyndall and said, this
- 16:26is a dream, but we need help to
- 16:28be able to achieve past the status quo,
- 16:31where it has to be about profit.
- 16:33It has to be about penny pinching.
- 16:35It has to be about that.
- 16:36I'm not interested in any of that stuff,
- 16:38because it sorts itself out if you're doing
- 16:41the right thing.
- 16:42If you're love in everything you're doing, you're
- 16:46gonna find love back.
- 16:47So we created a foundation that was scalable
- 16:52through the support of great brand partners.
- 16:54We get unique pricing on certain products, and
- 16:58then the ability to distribute globally to different
- 17:01places like Australia.
- 17:03There's so much support from marketing, from product,
- 17:08to just everything that we could ever need.
- 17:10So this isn't about a brand that's just
- 17:13open and done really well.
- 17:14This is about a brand that connected with
- 17:17great people to form a mission, to go
- 17:20out and do something that's never been done
- 17:22before, to treat people with so much respect
- 17:26that you don't take advantage of anything or
- 17:29anyone in the situation.
- 17:30You just trust.
- 17:32So what does it cost to become a
- 17:34franchise partner?
- 17:35That's gonna vary on how many stores you
- 17:37want.
- 17:38Our email for franchise- Let's say one.
- 17:43Adam, do you know more about- I
- 17:45can't say exact numbers, but I can tell
- 17:46you, with my decade in the QSR space,
- 17:49working with dozens of different QSR brands, it's
- 17:54an extremely affordable investment and a great entry
- 17:59point for someone who wants to get into
- 18:00the food space and really be a part
- 18:03of the vegan movement.
- 18:05I think it's super exciting.
- 18:07And I've been saying for years, we need
- 18:10to have a vegan McDonald's and you've created
- 18:12it.
- 18:13Who makes your hamburger patties?
- 18:14That I'm very curious about.
- 18:16Do you use a variety of companies or
- 18:19is there one company that makes your patties?
- 18:21Well, we work with Tindle as our main
- 18:24point.
- 18:25We're currently working with the Impossible Light Burger,
- 18:28which is a lot cleaner than what you
- 18:30can get in a supermarket or anywhere else.
- 18:32We've been working with them for a long
- 18:33time, but we've been R&Ding, working on
- 18:36new concepts, new things, ice cream with clips.
- 18:39That was amazing.
- 18:41Having an ice cream made of cassava, it's
- 18:42nuts.
- 18:43Never in a million years thought I would
- 18:44ever eat anything like that that would resemble
- 18:47ice cream.
- 18:47Blows my mind.
- 18:49So it's just, you know, it's fun.
- 18:52The ice cream, I gotta say, I gotta
- 18:54say with, again, almost a decade in the
- 18:57dairy space, working with yoghurt and ice cream
- 18:59brands, I was blown away with the flavour,
- 19:03the texture, everything about the ice cream.
- 19:05Mike loved it so much.
- 19:06I think he had three of them when
- 19:07we first came through for the testing.
- 19:11It's just been a home run.
- 19:13So I can't wait for everyone to try
- 19:15them.
- 19:15If you haven't, get in the store and
- 19:16try it.
- 19:17It's unbelievable.
- 19:19You can also get the fun little Mike
- 19:20bite on it too, the chocolate ear.
- 19:23It's funny.
- 19:24It's reminiscing on the 1987 break with Holyfield.
- 19:28Yes, I'll never forget.
- 19:30It's really funny, that chocolate ear, because I
- 19:32have a personal story on that.
- 19:34I'm not a personally a fan of boxing
- 19:37and I didn't want to go to the
- 19:39event and the person I was with was
- 19:41like, come, it's a big event, it's a
- 19:42big event.
- 19:43So we went into this bar where they
- 19:44had the screen and literally within 30 seconds
- 19:47of me walking in, the infamous ear bite
- 19:50occurred.
- 19:51And I was like, see?
- 19:54It's 1987, right?
- 19:57Yep, yep.
- 19:58That was so funny, but you've turned it
- 20:00on its head and now you have this.
- 20:03Now my understanding was it's potato ice cream,
- 20:06which is absolutely fascinating.
- 20:09How did you arrive?
- 20:10And again, if you see the chocolate ear,
- 20:14it's the infamous bite that, well, you can,
- 20:19again, not being the boxing expert, you can,
- 20:21I don't want to mess it up.
- 20:23Adam, what was the moment?
- 20:26Mike Tyson fighting Evander Holyfield, 1997.
- 20:30And it was a very viral moment.
- 20:3325 years after the fight, we released the
- 20:36Mike Bites product line, which has now evolved
- 20:39into so many new products.
- 20:41One that we're extremely excited about is the
- 20:43vegan ice cream with Mr. Charlie's.
- 20:45And this is potato ice cream?
- 20:48Originally it started out as potato based and
- 20:50we moved to a cassava base with Eclipse,
- 20:52which is a lot healthier, has no GMOs,
- 20:56no artificial flavours or colours, just really clean,
- 21:00really great actually.
- 21:01Very proud of it.
- 21:02We've been open for three years and people
- 21:04have requested ice cream for three years.
- 21:08But I'm never going to put anything out
- 21:10that's not mad, mad special.
- 21:12And again, it comes back to the point
- 21:14of scalability, like need a brand partner, need
- 21:17somebody that we can work with that can
- 21:18help us scale.
- 21:20Back to your franchise question, we have made
- 21:23it very affordable.
- 21:24Not to dodge the question about how much
- 21:26does it cost, it varies on different people
- 21:28and size, but our model is scalable with
- 21:32not just our support, but the support from
- 21:34all of our vendors, all of our support.
- 21:36Everyone's there to help it thrive.
- 21:38So when you get involved with Mr. Chutley's,
- 21:40you kind of, it's almost like a marriage
- 21:43in a way.
- 21:46That's what it is, where we can all
- 21:48do good together.
- 21:50We all want to see the world be
- 21:51better.
- 21:53It starts with us.
- 21:55We all spend so much time worrying about
- 21:57the world ending and this happening and that
- 21:59happening, but the truth is you can only
- 22:02focus on what you can control.
- 22:04And if that means that you want to
- 22:06see the world better, then you've got to
- 22:07do better with you.
- 22:08You've got to wake up in the morning,
- 22:09make better decisions and choose self-love, choose
- 22:13to meditate, choose to eat good.
- 22:16We created this brand, not for vegan people.
- 22:19We created it for everybody.
- 22:21It's a vegan people already vegan.
- 22:24So we're gonna need converting.
- 22:26They already made the decision, really good decision.
- 22:29Like we wanted everybody else.
- 22:31Those that are confused.
- 22:32There've been so many people that have come
- 22:34to the store that have just been like,
- 22:37what does it taste like?
- 22:38How good is it?
- 22:39We get the same questions all the time.
- 22:41I'm gonna stand up and say our menu
- 22:43is absolutely fantastic.
- 22:46You know why?
- 22:47Because I have owned multiple restaurants.
- 22:49I've worked in multiple kitchens and I've failed
- 22:53many times, more than I can remember.
- 22:55And the more you fail, the more you
- 22:57get good at it.
- 22:58And then you meet someone like Adam, who's
- 22:59been in the QSR space forever, who really
- 23:02knows how to scale a brand.
- 23:04And so him coming in wasn't just about
- 23:06money or anything like that.
- 23:08It was really just about how do we
- 23:10have the best guys, the best people in
- 23:13our team to help drive it?
- 23:14Well, he understands the market, but he's also
- 23:16a beautiful human being.
- 23:18Like even Mike Tyson, I'm from London.
- 23:22I grew up on a council estate with
- 23:24no money.
- 23:25And then all of a sudden, this little
- 23:27kid from London is now teaming up with
- 23:29Mike Tyson.
- 23:30It was a pinch yourself moment for me.
- 23:33And then you wonder, what's he gonna be
- 23:35like?
- 23:36You've seen all the trials and everything he's
- 23:37been through in his life.
- 23:39But when you meet him, you realise that
- 23:42the guy's got a heart bigger than his
- 23:43punch.
- 23:45And he cares more than most people understand.
- 23:48And he's so smart, like so intellectual.
- 23:51Like your conversations have been profound.
- 23:54And his kindness towards this brand, his support,
- 23:57like literally jumping on a plane and flying
- 23:59across one side of the world to the
- 24:01other, just to be at our event, which
- 24:02is what happened.
- 24:04That means everything.
- 24:06He's a champion of people.
- 24:08He's a champion of his own life.
- 24:10Because you see, the thing that Mike Tyson
- 24:12did and the example to all of us,
- 24:14I believe, it's that he never gave up.
- 24:18It got sticky, it got tough, it got
- 24:20very heavy.
- 24:20I'm sure many times you've read about it
- 24:22in his life, all the trials and tribulations.
- 24:24Same with me, but we never gave up
- 24:26in the end.
- 24:27We decided just to choose self-love, to
- 24:30keep pushing forward.
- 24:32And we are a product of great people.
- 24:34We both shared plant medicine.
- 24:36We've both done very similar plant medicines, which
- 24:38are one of the reasons why I believe
- 24:40we're all together.
- 24:41It's in those teachings where you can really
- 24:44let go of everything and all attachment and
- 24:47remove the ego from your life and your
- 24:49mind for a minute.
- 24:50We realise that actually we're all really, really
- 24:53special.
- 24:53I always say this to our team, everyone,
- 24:55look at your fingerprint.
- 24:56I encourage everyone watching this right now, look
- 24:58at your fingerprint.
- 24:59It's the only one.
- 25:01There's not another one.
- 25:03What does that mean?
- 25:05It means you're so special.
- 25:07And that if you've been through hard things,
- 25:09if you're going through something hard right now,
- 25:12it's because you chose it before you came
- 25:13here.
- 25:14It helps you evolve.
- 25:16It helps you spiritually grow.
- 25:18And what we've got to get good at
- 25:19doing is learning how to be more honest
- 25:21with ourself.
- 25:23We've got to learn how to ask for
- 25:24help because we're so proud of that that
- 25:27we don't want to seem to be a
- 25:28failure in front of the world.
- 25:30So it's not okay to ask for help.
- 25:32Yes, it is.
- 25:32It's bloody great to ask for help.
- 25:33I ask for help all the time these
- 25:35days.
- 25:35And my life's a great, happy place because
- 25:38of that.
- 25:39It's when I try to do it all
- 25:40myself.
- 25:41That's why I went wrong in my life,
- 25:44overcompensating on the love that I never had
- 25:46as a kid.
- 25:46And then what you try to do is
- 25:48you become a people pleaser like I did,
- 25:50trying to give everyone everything and then falling
- 25:52short on everything and then creating a bad
- 25:54picture about yourself.
- 25:55And then- You know, I'm gonna jump
- 25:56in because there are so many questions that
- 25:59people have, but I agree with you.
- 26:01In fact, I'm listening to this great book
- 26:02right now called Let Them, which is a
- 26:04bestseller.
- 26:06And it's basically, if you're having problems with
- 26:08people, just let them.
- 26:10And it's like a weight off your shoulders.
- 26:12I love it.
- 26:13Okay, so many questions.
- 26:16Everybody's asking, the ice cream is now made
- 26:19out of something else, but they didn't catch
- 26:21the word.
- 26:22I didn't really catch it either.
- 26:24It's not potatoes anymore.
- 26:26What- It's cassava.
- 26:28So it's still- What is it?
- 26:29It defies from a root vegetable.
- 26:32It's very similar.
- 26:33We work with Eclipse.
- 26:34Eclipse are a profound company that have been
- 26:37making vegan ice cream products for a long
- 26:40time.
- 26:41Their original base had potato in it.
- 26:43They moved to a more sustainable option.
- 26:46Less in it, it's cleaner.
- 26:48And it has- Cassava.
- 26:49It has more of a fluff to it
- 26:51as well, cassava.
- 26:52Okay.
- 26:53It's a little bit more fluffy.
- 26:55So it's been clutch.
- 26:57Again, like- You have gluten-free options.
- 27:02Yes.
- 27:03Yeah.
- 27:04Yeah, of course.
- 27:05We just, actually, we're just working on a
- 27:06new gluten-free bun right now.
- 27:09I feel bad for people that are gluten
- 27:11intolerant.
- 27:12It's like, I love bread.
- 27:13I can't imagine not being able to eat
- 27:14bread.
- 27:15Like, it'd be devastating.
- 27:16So we think about that when we're planning
- 27:18menus, when we're doing drops.
- 27:20You know, we want to accommodate for everybody.
- 27:23So we have just introduced a new gluten
- 27:25-free bun that's absolutely fantastic.
- 27:27I'm very proud of it.
- 27:29So yeah.
- 27:29All right.
- 27:30Here's a question.
- 27:31Is there a story behind the name and
- 27:35the various names?
- 27:36Okay.
- 27:37Gene wants to know.
- 27:38Okay.
- 27:39Gene, I'm a deadhead.
- 27:42The only band I would ever tattoo on
- 27:45my arm.
- 27:45There you go.
- 27:46I went to, when I was going through
- 27:49my healing stages, I ended up somehow, ended
- 27:54up at a Grateful Dead concert, a Dead
- 27:55& Company concert in Utah.
- 27:58And I decided that that was the night
- 28:01that I was going to experiment with my
- 28:03life and broaden my horizons a little bit.
- 28:07As you do within the dead, if you
- 28:09know anything about the scene, you kind of
- 28:11know what goes with it.
- 28:12And I had an out-of-body experience
- 28:14where I got to hear music for the
- 28:16first time, but I got to witness a
- 28:18family of people dancing in front of me
- 28:19that were just loving each other, having a
- 28:21great time.
- 28:24So when we first started putting this concept
- 28:27together, I was in a brainstorming session with
- 28:30Aaron, my co-creator, my co-founder, my
- 28:33man-wife, as my wife calls him.
- 28:35And I remember meditating and I saw Bob
- 28:40Weir from the dead standing in front of
- 28:41me on the stage going, I'm going to
- 28:43roll you over and shoot you because Mr.
- 28:44Charlie told me so.
- 28:46And I was like, ah, Mr. Charlie told
- 28:48me so.
- 28:49So it's really about cosmic Charlie, who is
- 28:52a dead character.
- 28:54And really what the brand represents, other than
- 28:57the obvious of creating jobs for people in
- 28:59need, supporting our voiceless animals, but that's huge.
- 29:02But it's really, it's a proof of concept
- 29:06for every single person looking at it, which
- 29:08is you can be really brave and succeed.
- 29:11You can choose to put people over profit
- 29:13and succeed.
- 29:15And the real concept is to make you
- 29:18feel like a child.
- 29:19I'll share a quick story.
- 29:21I had a, we used to have these
- 29:22little yellow stalls outside the building when we
- 29:24first opened.
- 29:25From Ikea, we had no money.
- 29:26So it was like, you know, that's the
- 29:28other thing too.
- 29:29We didn't borrow any money to build this.
- 29:30Everything that it cost to create it, me
- 29:32and Aaron personally paid for it with everything
- 29:34that we've ever made.
- 29:35It was a real sacrifice.
- 29:36But on that day, this gentleman came in
- 29:38and he says to me, why do you
- 29:40have these stupid little kids' stalls outside?
- 29:43Why don't you have some proper seating?
- 29:45And I said to him, can you do
- 29:47me a favour?
- 29:48And he went, sure.
- 29:49I went, I'm going to buy you lunch
- 29:50today and I want you to sit on
- 29:53that stupid little yellow stall and I want
- 29:55you to eat your lunch and tell me
- 29:57what you think.
- 29:58And I gave him his food.
- 30:00He sat on the stall and I came
- 30:01back and I asked him, how are you
- 30:06feeling?
- 30:06And he was cheek to cheek with a
- 30:08smile.
- 30:09And he told me in that moment that
- 30:10I helped him feel like a kid again,
- 30:12that I recreated a childlike experience that he
- 30:15once remembered.
- 30:16And that's really what it's about also is
- 30:19that inside of us, all of us, is
- 30:22a beautiful, enlightened, kind, glorious little child.
- 30:27That's your real self.
- 30:29And we get conditioned at a very young
- 30:31age through schooling, people's emotions, pressures of life,
- 30:36money, whatever you want to call it, to
- 30:37start to shift into a place of fear
- 30:40and everything else.
- 30:41And then you start to lose track of
- 30:42who you are.
- 30:44Well, where I went wrong in my life,
- 30:45I had no connection to my inner child
- 30:47and where I went right in my life
- 30:49is when I connected with him.
- 30:51So I am a seven-year-old Taylor
- 30:53who creates Mr. Charlies.
- 30:56I am seven in my mind, you know?
- 30:59I love it.
- 31:00And we all have to work on that
- 31:02inner child, myself included.
- 31:04I want to talk about the branding a
- 31:06little bit because this is very interesting to
- 31:10me.
- 31:10And I love on your website, you say
- 31:14we are sarcastic disruptors, community, love, change.
- 31:18And this is one of your logos.
- 31:20So what does it mean?
- 31:22To me, it was sort of the opposite
- 31:24of the Happy Meal, which obviously involves a
- 31:26dead animal.
- 31:27So to me, it's not a Happy Meal.
- 31:29I invite McDonald's on anytime, but is that
- 31:32a direct reference to the Happy Meal or
- 31:35what is it?
- 31:37I'll tell you exactly where it came from.
- 31:38I was, when I left the Dream Centre,
- 31:41I didn't have anywhere to go.
- 31:43So my girlfriend, now my wife Amanda, at
- 31:45the time gave me her couch.
- 31:47So I lived on her couch for the
- 31:49first couple months.
- 31:50And I remember being, she went to work
- 31:53every day and I stayed back, didn't have
- 31:55a job or anything.
- 31:56And I'd watch Netflix and eat Lucky Charms
- 31:58at that time.
- 31:59I was like, I needed a Lucky Charms
- 32:01sponsor at that point, actually.
- 32:02I was that good at it.
- 32:04But I was so depressed because I couldn't
- 32:07get out of my own head.
- 32:09And then one day before my wife went
- 32:10to work, she looked at me and she
- 32:12said, Taylor, can I share something with you?
- 32:14And I went, sure.
- 32:15She said, it's okay to be sad sometimes.
- 32:18Through your sadness is your complete happiness.
- 32:21I was like, wow.
- 32:23I never forgot that and I never will.
- 32:25So what that logo represents that it's okay
- 32:27to be sad sometimes.
- 32:29And the Xs are, it's death to what
- 32:33we once knew that overextends this planet.
- 32:37That's not gonna allow it to be here
- 32:39for our children's children.
- 32:41So we're gonna do something about that.
- 32:43We're already doing something about that because we
- 32:47can.
- 32:48And we've caught the eye of great people,
- 32:51sponsors, Adam, Mike Tyson.
- 32:54When you bring people like that into the
- 32:56equation, people start to take you a little
- 32:58bit more seriously.
- 33:01And it's, thank you, LULAC.
- 33:04So many great comments.
- 33:06You guys are so nice.
- 33:07Thank you.
- 33:09Everybody's super excited about it.
- 33:11And just when we saw that Mike Tyson
- 33:15event, it was just, people are swarming.
- 33:18What percentage of your clientele is vegan and
- 33:20what percentage is just going in for a
- 33:22fast food meal?
- 33:23And then what do they discover?
- 33:25Is there any kind of eye-opening aha
- 33:28moment that you hope your customers have about
- 33:32animals, about climate change, about nonviolence?
- 33:37Because it looks just like, quick glance, it
- 33:43looks like the fast food that many people
- 33:46grew up on, but it's not because no
- 33:50animals die.
- 33:55It's a great question.
- 33:56You know, for us, it's really about just
- 33:58creating opportunities for people to do better.
- 34:02Like we can't force anyone to do anything.
- 34:04Well, nor do we want to.
- 34:06Everyone's so individual.
- 34:07We want to respect everybody with where they're
- 34:08at.
- 34:09But all we did was make plant options
- 34:12more accessible in a unique, fun way that
- 34:14felt nostalgic, that really made us laugh.
- 34:18Like we enjoy it.
- 34:20Like, you know, red and yellow are the
- 34:22most dominant food colours to make you feel
- 34:24more hungry.
- 34:25Aaron and I love the circus.
- 34:27We are clowns.
- 34:29Like the brand makes me feel like the
- 34:31circus.
- 34:32Like it sparked my own curiosity, my own
- 34:35need to make the world a better place,
- 34:38you know?
- 34:39And after everything I've been through to be
- 34:40in a position to be able to help
- 34:41people on this level, it just, it's inspiring.
- 34:44So again, like we're nothing without the customers
- 34:47that come in.
- 34:47We're just an idea.
- 34:49For years, people have poured in, supported, purchased,
- 34:53loved, told their friends, you know?
- 34:56And back to your question, I would say
- 34:5820, 25% of our audience are actually
- 35:02vegan.
- 35:03Everybody else is curious, very curious.
- 35:07So a couple of hard questions.
- 35:10You know, Hard House recently reportedly shut down.
- 35:13There was, it had opened with much fanfare
- 35:15and also had a famous person behind it.
- 35:17How do you hope to avoid that given
- 35:20that the plant-based movement is under attack
- 35:23right now?
- 35:24It's widely reported that the meat industry has
- 35:27launched a massive campaign against plant-based restaurants
- 35:30and food and products.
- 35:33Let Adam take that, if you would.
- 35:36Yeah, I don't think it has to do
- 35:37with the actual product being sold.
- 35:39I think it was just mismanaged, to be
- 35:40honest.
- 35:42Don't wanna talk negatively about anybody, but I've
- 35:47been in the restaurant space long enough understanding
- 35:49running lean is the only way to go
- 35:52when operating these businesses.
- 35:54We've acquired dozens of fast food brands in
- 35:56the past that went through a very similar
- 35:59situation as the Hard House individuals, overspending and
- 36:06just not being able to maintain their staying
- 36:08power.
- 36:11And again, just pair that with the quality
- 36:15and craveability of the food.
- 36:18I mean, I can tell you, I crave
- 36:19Mr. Charlie's all the time.
- 36:20My kids who, again, my kids were not
- 36:23vegan.
- 36:23I mean, when I brought them into Mr.
- 36:25Charlie's, they fell in love at their first
- 36:27sitting.
- 36:31It's incredible to taste, incredible to experience.
- 36:34And again, you feel the love as you
- 36:38eat and enjoy your experience at any of
- 36:41the Mr. Charlie's that you visit.
- 36:43So it's just, it's different.
- 36:47I don't put us on the same playing
- 36:51field as anybody else.
- 36:53It's one of a kind and I don't
- 36:54think anybody else is doing what we're doing.
- 36:56So, I don't- And so let me
- 36:58ask a follow-up.
- 36:59In terms of achieving economies of scale, what
- 37:02I'm hearing is that as you open these
- 37:05franchises and you're using the vegan companies, whether
- 37:08it's Tindle or Impossible Burger to supply you,
- 37:13you're able to reach the economies of scale
- 37:16that some smaller vegan restaurants cannot because they're
- 37:21obviously not franchised across the globe.
- 37:25How many franchise restaurants do you foresee?
- 37:29In other words, maybe, where do you see
- 37:31yourself, let's say, in five years?
- 37:33Globally, every country, all over the world.
- 37:37And again, how we're able to scale is
- 37:39through collaboration.
- 37:41You think about it, like we'll use Tindle
- 37:42as an example.
- 37:44Like, Timo is an amazing CEO who has
- 37:47supported us since the beginning.
- 37:50We help them with marketing.
- 37:52We are the perfect serve for that burger.
- 37:56If you're an investor trying to invest into
- 37:58Tindle or you're interested in working with Tindle
- 38:00or you see them in a supermarket and
- 38:01you wanna try it and you go to
- 38:02Charlie's, you're gonna get a great experience.
- 38:05We strive to be that for the brands.
- 38:07We are here to bring these brands up
- 38:09at the same time and we will only
- 38:11work with somebody who values the same things
- 38:13as we do and that's where we're at.
- 38:16We pass on all of our savings, all
- 38:18of our discounts at volume because it will
- 38:21get easier directly to our franchise partners.
- 38:25We don't mark up anything.
- 38:27That's not what it's about.
- 38:28It has to scale.
- 38:29This model needs to be scaled.
- 38:32So what we need at that point is
- 38:34people that are like-minded, have some experience
- 38:38and wanna do something with their life and
- 38:40change it up a little bit.
- 38:42And Charlie's is a fantastic opportunity that one,
- 38:44is incredibly affordable to get involved in.
- 38:47One, is very scalable but two, three, comes
- 38:49with so much support that I don't believe
- 38:52any franchise partnership has ever received before in
- 38:55the world.
- 38:57Like what we're giving, it's like we're holding
- 38:59your hand.
- 39:00We're with you, making sure that we deliver
- 39:02on something that's really ethical and kind, that's
- 39:04long lasting.
- 39:06And again, we are only here doing as
- 39:08good as we are because of great customers,
- 39:10people supporting us but the brands that are
- 39:13supplying us, they're giving us everything to make
- 39:15it more affordable.
- 39:16And that's what we've been doing.
- 39:19So where do you see yourself in, let's
- 39:22say five years in terms of the number
- 39:25of franchise restaurants?
- 39:28I'll say this and hold me to it.
- 39:31You are looking at the biggest fast food,
- 39:35plant-based company on planet earth in the
- 39:38making.
- 39:39That is not an entity, energy, frequency on
- 39:43this planet that is going to stop us
- 39:45from achieving that goal which is a Mr.
- 39:48Charlie's in every major city in every country
- 39:50in the world, doing good, changing the narrative,
- 39:54creating options for people to get more involved
- 39:56in plants and helping people start a plant
- 39:59journey because it's just one thing.
- 40:00You know, you look at Tyson 2.0,
- 40:03they make great products that improve your quality
- 40:06of life.
- 40:08That's the real.
- 40:09So for us, it's all rounded and it's
- 40:11not just about where we're at right now.
- 40:13It's about where we're gonna meet other people
- 40:15in this space in the future and be
- 40:16an ambassador.
- 40:18You know, we spend a lot of time
- 40:19coaching other plant-based restaurants.
- 40:21Now you mentioned Hart House.
- 40:23I'm very good friends with Andy Hooper, the
- 40:25CEO of Hart House and back to Adam's
- 40:27situation, it's nothing to do with the product.
- 40:29It's just sometimes the market share isn't there
- 40:31and sometimes you can grow too quick.
- 40:33You know, we could have easily have opened
- 40:35five, six, seven Mr. Charlie's stores in the
- 40:37last two years, but we probably would have
- 40:40closed them all within a year or two
- 40:41because we wouldn't have been ready.
- 40:43We decided to go completely backwards, going unorthodox
- 40:46and learn how to really master this, learn
- 40:49how to do it, go through the growing
- 40:50pains, learn how to build, learn how to
- 40:53grow.
- 40:53And we've done that.
- 40:54And then we were in a position of
- 40:56expansion.
- 40:57And then when it came up to talk
- 40:59to Adam and Mike and everybody, it's a
- 41:01no brainer.
- 41:02Like I was just, I never forget the
- 41:03conversation with our team when they told me,
- 41:07hey, we've got someone who is interested in
- 41:10coming in.
- 41:11And I was like, oh, okay, who?
- 41:13Mike Tyson.
- 41:13And I was like, yeah, right.
- 41:16Like Mike Tyson?
- 41:18They're like, yeah, he loves it.
- 41:21He wants to meet you.
- 41:22And I'm like, holy shit, Mike Tyson.
- 41:24Okay.
- 41:25So then I remember going to meet Mike
- 41:26for the first time and I was like,
- 41:28scared shitless.
- 41:30Like he's 50% terrifying and 50%
- 41:32beautiful, but when you meet him, he's all
- 41:34beautiful.
- 41:34He's just, I love him.
- 41:35I just want to eat him up, put
- 41:36him in my pocket.
- 41:38Like he's uncle Mike these days.
- 41:40A man who's never given up on himself.
- 41:43A man who's constantly pushed forward.
- 41:45A great husband, an incredible father.
- 41:49Like, oh my God.
- 41:50But a great friend, good human being.
- 41:53Like I love him.
- 41:56I'm so grateful for him.
- 41:57So grateful for Adam.
- 41:59I want to jump in and ask, I
- 42:02think you raised a very good point because
- 42:04I think overexpansion is a danger.
- 42:09And I've seen it actually, I'm no business
- 42:11expert, but I've seen what I consider to
- 42:13be overexpansion and saying, why are they opening
- 42:17another one?
- 42:19Just in general, I'm not talking about any
- 42:21specific restaurant.
- 42:23How do you find that balance, Adam?
- 42:28You know, how do you decide, well, I'm
- 42:32working too slow or I'm working too fast?
- 42:35Because you're talking about world domination.
- 42:37So that requires expansion.
- 42:39How are you going to mitigate the dangers
- 42:42of expanding too fast?
- 42:44How do you do it?
- 42:45Yeah, with our experience, it's all about doing
- 42:47your due diligence, spending the proper time and
- 42:49reevaluating each market as you launch, ensuring you're
- 42:53not overlapping.
- 42:54Again, ensuring what competition is around, what the
- 42:57demographic is in each area and ensuring that
- 43:00again, you're not cannibalising your own business, right?
- 43:03Not opening too close to any of your
- 43:05existing locations.
- 43:06There's benefits to opening to near other vegan
- 43:10concepts as we create a one of a
- 43:15kind product.
- 43:16But again, there's a whole process of due
- 43:19diligence that we run through before selecting new
- 43:22regions, territories, cities, and so on.
- 43:25I like that because I've noticed just in
- 43:28the LA area where I live, a lot
- 43:29of times vegan restaurants seem to be in
- 43:31a cluster.
- 43:32I'm like, wait a second.
- 43:33You know, there's not that many over here.
- 43:35Put them over here, not just all in
- 43:37this area.
- 43:38So I think it's very wise that you
- 43:40do that.
- 43:41We've got a whole bunch of questions from
- 43:42people who are watching.
- 43:44Can't wait for you to come over to
- 43:45the UK.
- 43:46Are you there?
- 43:47Oh, it's great, bring it on.
- 43:50I had a great conversation with somebody huge
- 43:55in the UK recently who sparked a lot
- 43:57of interest.
- 43:58I've gotta take it.
- 43:59I was born there, it's the motherland.
- 44:01I'm taking it home for sure.
- 44:03That's happening, I can't wait.
- 44:04I need, all my family are there, so
- 44:06it actually gets me more time with my
- 44:07family as well who I miss dearly.
- 44:09So it's been a journey, you know?
- 44:11But yes, UK, definitely, for sure.
- 44:17There was another comment here, somebody asking, are
- 44:20you going to adjust your menu depending on
- 44:24what country you're in?
- 44:25For example, if you were in India, would
- 44:27you adjust your menu?
- 44:28Now, I noticed that, well, maybe I'm wrong,
- 44:31but the big fast food companies seem to
- 44:33just export the, you know, what I would
- 44:37call the bad fast food across the world,
- 44:41but- It's a great question.
- 44:43It's very, very important.
- 44:45Like one of my favourite things that I've
- 44:47been able to do and been so blessed
- 44:49to have done over the last few years
- 44:50is travel the world a little bit.
- 44:52You know, this brand, Stephanie, helped us kind
- 44:54of go some places, but I've travelled a
- 44:56lot.
- 44:56And one of my favourite things is really
- 44:57appreciating different cultures.
- 44:59Like it's what makes the world so great.
- 45:01Like we're all so individual, but so when
- 45:04we go to different countries, you know, we'll
- 45:06use India as an example.
- 45:08I'm going to team up with the best
- 45:09Indian vegan restaurants and the best vegan chefs
- 45:12to come in and do limited runs and
- 45:14core things and adjust flavour profiles and just
- 45:17keep it really exciting.
- 45:18Like that's, I'm a chef.
- 45:19I'm not a one trick pony.
- 45:21I can do anything.
- 45:22And I'm, cause I love it.
- 45:23You know, I've been doing it my whole
- 45:24life.
- 45:25So it will vary from different places.
- 45:28You know, some terminology may change as well
- 45:30as menu items, but as a base, we're
- 45:33pretty much there.
- 45:34We want people to experience what we've done
- 45:36in LA everywhere, you know, and that's the
- 45:40goal.
- 45:40Now we hear you're coming to Brentwood.
- 45:43Yeah.
- 45:43Yeah.
- 45:44Woo baby.
- 45:47We found the most amazing store that has
- 45:51been vacant for years.
- 45:53And the amount of people that are businesses
- 45:56that have tried to rent this particular store
- 45:58have all come up short.
- 46:01And the reason why is because the owners
- 46:04of the building have owned it forever.
- 46:07It was their previous business and one of
- 46:09them passed on.
- 46:10And when I went to meet them to
- 46:12talk about it, the first question I asked
- 46:14was, why did you do this?
- 46:15Why did you build this?
- 46:16And I got to hear the whole life
- 46:18story of the brand.
- 46:19And that's how I can connect with people.
- 46:22You know, I want to take the legacy
- 46:23of that feeling because it's really all about
- 46:26feelings.
- 46:26You know, it's like, even when I'm manifesting
- 46:29these days, I'm not really manifesting a particular
- 46:32outcome.
- 46:33If you think about it, like it's your
- 46:34best feeling in everything you're doing, that's what
- 46:37you want.
- 46:37You want to feel your best self in
- 46:38everything you're doing.
- 46:39So in that moment, I wanted to feel
- 46:42like that would be our store.
- 46:44And the only way I could do that
- 46:45was by showing the owners how beautiful this
- 46:49brand is and how authentic we are.
- 46:52And because of that, she fell in love
- 46:54with us.
- 46:55And she's like 96 years old.
- 46:57She's a little girl.
- 46:59And you know, she's like three foot, like
- 47:01tiny.
- 47:01And I remember the first time I ever
- 47:02met her, like she was struggling looking up
- 47:04at me in the meet and I sat
- 47:05on the dusty floor so she could look
- 47:07down, like little things, showing the respect.
- 47:11So when that store came up and we
- 47:13got the approval to go in, oh man,
- 47:16I was so excited.
- 47:17And it's a great store.
- 47:18It's the first store that we've ever opened
- 47:20that actually has some internal seating with a
- 47:22bathroom, which is nice.
- 47:25More event space.
- 47:26And you know, it's just, it's really exciting
- 47:28for us.
- 47:29And again, like, you know, you think about
- 47:31what we've gone through in LA with the
- 47:33fires and everything recently.
- 47:36You know, we almost lost that store.
- 47:38And then it was, it was the brave
- 47:41work of the firefighters putting out the fire
- 47:43on the hill that stopped it from leaning
- 47:44into Brentwood.
- 47:45So we're so grateful for everybody.
- 47:47Let me jump in with a question.
- 47:49And that is how many Mr. Charlies do
- 47:53you have now?
- 47:54How many are, I don't even really know
- 47:56how many are in the Southern California or
- 47:58Los Angeles area.
- 48:00Do you have any in New York?
- 48:02Funny you should say that.
- 48:04We're working on something in the Big Apple
- 48:06right now.
- 48:07I'm gonna take a big bite of that
- 48:09with some really special people.
- 48:11When we announced that, I think it's gonna
- 48:14shock the world a little bit.
- 48:16So I'm excited for that.
- 48:17We have one in Hollywood.
- 48:20We did a pop-up in Venice for
- 48:22six months just to test that area, which
- 48:24is why we ended up taking a store
- 48:25in Brentwood, which is technically Santa Monica.
- 48:28We have a store at Union Square in
- 48:31San Francisco, right in the centre.
- 48:34And then we also just opened one in
- 48:36Australia.
- 48:36So Brentwood will be our third California store
- 48:40with many more coming.
- 48:42So we're in good conversations right now with
- 48:44many people.
- 48:45Now, is this a turnkey operation?
- 48:47Like when, let's say somebody decides to become
- 48:49a franchise owner, do you design everything?
- 48:53Do you keep it?
- 48:54Because apparently one of the reasons why the
- 48:58mainstream meat and dairy fast food restaurants have
- 49:03had so much success in their franchises is
- 49:07that they keep to a very strict formula.
- 49:10People cannot sort of personalise it that much.
- 49:14Well, we want personality in the mix.
- 49:16We're gonna definitely be a little bit cautious
- 49:18about who's coming in.
- 49:19Well, we have been.
- 49:21So we want you to feel like you
- 49:23can add a little bit of your personality
- 49:25in.
- 49:26But the question you have to ask yourself
- 49:27is why are you getting involved in it?
- 49:29Why are you buying?
- 49:29Why are you buying into Mr. Charlie's?
- 49:31If you're buying into it because you love
- 49:32it.
- 49:32So therefore we have created a system that's
- 49:34so scalable, that's so easy to maintain.
- 49:37Again, like our team, we've had the same
- 49:40team at core since the day we've opened.
- 49:45Think about that.
- 49:46Since day one, most of them haven't left,
- 49:48they've stayed.
- 49:49And they've now been trained into regional managers.
- 49:53So an example, like when we opened Australia,
- 49:57we flew out our store GM from LA
- 50:01to Australia to open that store so the
- 50:03consistency was there.
- 50:05So it's very much a hand-holding process
- 50:07with great internals of how to deliver.
- 50:09But it's so organised that we take kind
- 50:13of the hard part out of it for
- 50:15you.
- 50:16We've created that consistency.
- 50:18And then that gives you an opportunity to
- 50:20be completely 100% yourself in making it
- 50:23work and sharing the message.
- 50:24Which also a lot of what it is,
- 50:26it's getting people excited about it.
- 50:28That's what I do on the daily, get
- 50:30people motivated and in love with the brand
- 50:32by understanding it.
- 50:33Like most people don't know that we employ
- 50:34homeless people.
- 50:35Most people don't know that, I was homeless
- 50:3711 years ago, they don't know.
- 50:39We've talked about it a little bit, but
- 50:40it's not about any one individual or certainly
- 50:42not me.
- 50:43I'm just an example.
- 50:44I think it's a great story and I'd
- 50:46love to see it as a New York
- 50:48Times piece profiling you.
- 50:52It's a good story.
- 50:54And I'm excited to be able to cover
- 50:56it because it's not your regular business story.
- 51:00It's a unique story.
- 51:01And so many aspects of this is unique.
- 51:05Do you see what you've created here as
- 51:09a template for let's say capitalism 2.3,
- 51:144.0?
- 51:15100%, it's just an example of how to
- 51:17do better.
- 51:17We've already gone into multiple plant-based businesses,
- 51:23businesses that you've all eaten at and I've
- 51:25gone in and I've helped them already.
- 51:27I've already given support and love.
- 51:30I want everyone to come up.
- 51:32It's not about Mr. Charlie's at all, it's
- 51:33about everybody doing better, winning together.
- 51:36We're all gonna win together.
- 51:38It's way more cool if we can get
- 51:39to the top of change and then go,
- 51:41oh, look what we did together, guys, and
- 51:42actually share it instead of just this solo
- 51:45battle of, you know, it doesn't work, so.
- 51:49Well, I have to say, we've only got
- 51:51a minute or so.
- 51:52This has been such a fascinating conversation and
- 51:55I do feel it's an evolved business approach.
- 51:59So final 30 seconds, Adam, what would you
- 52:02like to say and how can people get
- 52:03in touch if they wanna have a franchise,
- 52:06a Mr. Charlie's franchise?
- 52:08Absolutely, check us out online, go to our
- 52:10website, send in your request and we'll happy
- 52:14to lead you to success.
- 52:16As Taylor stated, it is a turnkey operation.
- 52:19We come out, we train you, set your
- 52:21store up with you, again, and lead you
- 52:23to success to ensure everything goes smoothly.
- 52:27Providing you with all your SOPs, menu items,
- 52:29everything you need, again, for a turnkey operation
- 52:32and excited to continue to grow the brand
- 52:34together.
- 52:36And last 30 seconds, Taylor.
- 52:39Just gratitude for everybody that's put their hand
- 52:41on this brand in any way.
- 52:42And then, you know, if I've got 20
- 52:44seconds of that left, I'm gonna say to
- 52:46everybody that's watching this that's having a hard
- 52:47time, I know that's had a hard time,
- 52:49keep going.
- 52:51Keep going.
- 52:52Yeah, that's it.
- 52:53I love it.
- 52:54I love your enthusiasm and I really love
- 52:58this model of making money.
- 53:01It doesn't have to be a zero-sum
- 53:03game.
- 53:04It can be a win-win for everybody.
- 53:06And to that end, I would also love
- 53:09to encourage everybody watching to download Unchained TV.
- 53:12We are the world's only vegan streaming television
- 53:17network and you can download it on your
- 53:20phone, any phone, just go to the app
- 53:22store, and any TV with streaming devices.
- 53:24And we're also on all Samsung TVs, soon
- 53:27to be on all LG TVs.
- 53:29So it's a vegan Netflix.
- 53:31Okay, that's the craziest thing I've ever heard.
- 53:33I love Unchained TV.
- 53:34Unchained, Unchained TV.
- 53:36Your life will change, it's just that easy.
- 53:38Unchained TV has all sorts of content for
- 53:41everybody.
- 53:42Unchained TV changed my life.
- 53:44Unchained TV is crushing it.
- 53:47I love Unchained TV.
- 53:49Unchained TV is my go-to.
- 53:51Unchained TV.
- 53:52Who knew?
- 53:53Unchained, baby, yay!
- 53:57This episode was brought to you by Unchained
- 54:00TV.
- 54:00Unchained TV is a nonprofit organisation producing plant
- 54:04-based content filled with tips and tricks to
- 54:07spice up those healthy veggies, grains, and legumes.
- 54:10For more information on Unchained TV productions, just
- 54:14visit unchainedtv.com.
- 54:17That's unchainedtv.com.