Latest / Travel Agency in a Year
Day 144 - What do you do when travel clients aren't coming back?
Day 144 of the Travel Agency in a Year podcast discusses the frustration of declining client retention and the need to stop blaming and start investigating the reasons behind it. It also emphasizes the importance of adapting to change and accepting the situation as it is.
Takeaways
Client retention assessment
Adapting to change
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.