Why Your Training Won’t Drive Behavior Change
Most workplace training fails to drive behavior change. We keep funding it anyway. Organizations pour money into learning and development every year. Much of it buys activity, not change. The training happens. The behavior does not. I see this most clearly in retail. A brand invests heavily in a new customer-experience program. Hundreds of colleagues […] The post Why Your Training Won’t Drive Behavior Change appeared first on TalentCulture.
The skinny
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