Latest / The Action Catalyst / Of The People, with Senator Marsha Blackburn (Politics, Women's Leadership, Technology, Sales)
Transcript
- 0:00Adam Outland: Welcome to the Action Catalyst.
- 0:02Today we are privileged to welcome a true trailblazer from her beginnings, selling books door to door with Southwestern Advantage, becoming the company's first female sales associate, and later the first female district sales manager to becoming only the fourth woman ever elected to Congress from Tennessee, and the first woman from the state elected to the US Senate, Marsha Blackburn refuses to be held.
- 0:26Senator Blackburn, thank you for making time for us
- 0:28Sen. Marsha Blackburn: today.
- 0:29Well, I'm excited to be here and excited to be on a podcast that is all focused on moving forward, doing better, using your gifts and your talents.
- 0:42Adam Outland: Well, your track record is simply remarkable and we're pleased to say that it all started right here at Southwestern Family of.
- 0:49Sen. Marsha Blackburn: Oh, that is exactly right.
- 0:51I talk about those moments that truly are a catalyst in your life, that open doors of opportunity.
- 0:59And when I look across my life, I think about the windows that were open for me through four H Club and how that helped me to think bigger than the rural Mississippi community that I grew up in.
- 1:15And then as my brother James Wedge.
- 1:19Went to work with Southwestern and then I wanted to sell books and we found out they didn't have women on teams selling books, but we pushed against that and two of the sales managers were helpful to me in finding a way to learning how to sell, and then the opportunity of learning how to build an organization.
- 1:46And I use those.
- 1:48Today, learning how to communicate, learning how to do it concisely, how to craft that message that you're wanting to communicate.
- 1:58I look at organizational skills and how important those are, whether you are in the corporate world or in public service.
- 2:08You know, one of the things that I realized through my Southwestern training, it really began to appreci.
- 2:14Was that you lead people and you manage assets and learning how to build that organization and lead people, helping people to figure out what are their strengths and their weaknesses, how do they go about developing those strengths and weaknesses?
- 2:34Finding out what motivates them.
- 2:36What is at the base of their desires, helping them to realize they can dream those big dreams and they can make those dreams come true.
- 2:46I realized through my days at Southwestern as a student salesman and then as a salesman manager, How important that is to invest that time that is necessary to build that relationship with people that you really do help them be the best that they can possibly
- 3:06be.
- 3:07Adam Outland: You know, I think of the pioneering that you've done for women at Southwestern and then going on to pave similar paths in Congress.
- 3:13What advice would you have to young women just getting started on having the confidence to go for their.
- 3:20Sen. Marsha Blackburn: I would say have a curious mind and ask a lot of questions.
- 3:26During my time selling as a student salesman, I realized the importance of asking questions and I had never really thought about that before.
- 3:37So I like to tell students.
- 3:40Ask a lot of questions.
- 3:41There is no such thing as a dumb question, and there is no such thing as a failed test because you're always learning and you want to have that curious mind that causes you to question things.
- 3:57How did this happen?
- 3:59Why did it happen?
- 4:00Why did it happen when it did, and not earlier or or later?
- 4:05And whether it's events, or whether it is science or whether it's medicine, the field that you're studying or looking at, just have that curious mind.
- 4:16And then the next thing is don't accept no as an.
- 4:22Realize that if somebody tells you you can't do something, you probably can and it's probably going to be up to you to figure out how to do that.
- 4:31And you look at some of our great innovations and some of our nation's great innovators, so the world's great innovators, they refuse to to accept no or to hear you can't do that.
- 4:45And looked for a way to make that.
- 4:49Adam Outland: After learning how to build your own business in Southwestern Advantage and then serving as Director of retail fashion and special events for a regional department store, you founded your own business marketing strategies, which focused on retail marketplace plus electronic and print media.
- 5:04What, what skills did you pick up during that time that served you later in your
- 5:08Sen. Marsha Blackburn: political life?
- 5:09I loved working with the Kaner Kaut company and had a wonderful mentor there, Ralph Glasser, who was c e o, and we had stores in southern Kentucky, northern Alabama, and Tennessee.
- 5:22That was a tremendous experience and I really developed quite a bit of knowledge meeting every week with Mr.
- 5:31Glassfor and reviewing the promotions, looking at what was successful.
- 5:37Not successful learning to be critical and to critique my work.
- 5:43And many times that is something that people don't take the time to do is to really critique their work for effectiveness and look at that time value.
- 5:58A situation, cross-platform as to what is the return for the amount of, uh, time that is invested.
- 6:07So that was a skillset that I developed in that and then went into business for myself.
- 6:15I wanted the ability to control my schedule, which working with a corporate entity, I didn't have the ability to do that.
- 6:23And as my children were young, I needed that opportunity to manage my own time.
- 6:30My husband was busy traveling in his work, and so it was up to me to be the chief chauffeur, the mom, filling in all the gaps, getting kids to where they needed to be.
- 6:43When I went into that work for myself, what I realized was that there are hundreds of small businesses out there that need someone to bring focus.
- 6:55To their work to help them figure out how to do a proforma, how to price out projects, how to expand their communication, and to let people know that they're there and the availability of.
- 7:12The product or either the service that they are offering.
- 7:17So working with smaller businesses was really what I loved, even though I had some larger accounts that I worked with and I enjoyed those also.
- 7:30And the good thing was working for myself.
- 7:33I was able to work with different industries and develop an understanding of how different industries.
- 7:40Adam Outland: And it sounds like that really laid the groundwork for when in 1995, you began your career as the executive director at the Tennessee Film Entertainment and Music Commission.
- 7:50What inspired you to make that jump into public service?
- 7:54Sen. Marsha Blackburn: Well, I will say every one of us that goes into, uh, selling for Southwestern, every student that sells has a little bit of that entrepreneurial gene in their body,
- 8:06They've gotta have it to go work on a straight commission, which to me was exciting.
- 8:12I loved it.
- 8:12So you kind of carry that all.
- 8:14All the way through, and I had led a campaign for someone that was running for governor and they won and then offered me to come into that administration, into their cabinet.
- 8:27What I wanted to do was take that old film.
- 8:31Commission office and turn it into film, entertainment, music, and interactive technology.
- 8:36That was the point in time when we were moving from analog production and transmission communication to digital.
- 8:46Communication, that's when the internet was actually growing.
- 8:50So I took that leadership role, and by the time I left, we had transitioned that we were focusing on a digital economy.
- 8:59We were focusing on digital production, which I felt like in that job I was taking my private sector skills and my love.
- 9:10Public service and bringing it to create the right environment for growth in the entertainment, the music, the film, the TV industry in Tennessee and different parts of the state seem to have a different role in Memphis.
- 9:29You have the live venues and you have a lot of.
- 9:32Production, middle Tennessee, you have TV and music production.
- 9:37You go over to East Tennessee and it is primarily showcases and the venues that are there with the large shows that are in East Tennessee, and of course you've got severe ville, you've got Dollywood that is up there.
- 9:52So everybody kind of had their.
- 9:56Area that they were working from to bring all that together and then to look at the way we could advance cable TV and production.
- 10:05You've got discovery networks that are over in Knoxville.
- 10:09You've got jewelry TV that is over there.
- 10:12All of the country music, C M T networks.
- 10:15You have the different telecommunications and broadcast networks, rf, dtv, all of that that is there in Nashville.
- 10:24And of course we are seeing more of that move into the state.
- 10:29A lot of it is left California.
- 10:31A lot of the music industry has left and they have relocated.
- 10:35Now.
- 10:35Here was the bonus.
- 10:36We recruited about 4 billion worth of infrastructure into Tennessee as I did this transition with the state and recruited businesses and we focused on digital.
- 10:49But here's what we.
- 10:50Was that digital production and transmission wasn't just all about the music industry.
- 10:58Financial services wanted to use these platforms.
- 11:02Healthcare wanted to use these platforms and the auto industry.
- 11:08Wanted to use these platforms.
- 11:10So we realized interactive technologies was going to be an important component of the state.
- 11:16And when you look at the state today, and you look at the economic drivers in our state, especially in Middle Tennessee region, what do you see?
- 11:29You see these interac.
- 11:31Technology applications that are working in every industrial sector in our state.
- 11:39And much of it came about because we had that good basis in those entertainment related industries.
- 11:48Adam Outland: Wow.
- 11:49So obviously that helped provide an important bridge to running for Senate.
- 11:52What was it like to walk through those Senate doors?
- 11:55Sen. Marsha Blackburn: Well, the first set of Senate doors were the state Senate.
- 11:58When I was there in the state Senate, I led that four year battle, not days, weeks, months, but years to defeat the imposition of a state income tax, which has probably been the main driver for the growth.
- 12:15In our state.
- 12:16So I led that fight.
- 12:17We were successful in that, and then went to Congress and served in the US House for 16 years, where I really developed a reputation for reworking taxes, working on our commercial, our energy and commerce issues, and then won that.
- 12:40For the US Senate and what an amazing opportunity that is to work with people all across the state and look at how we make certain that Tennessee is the very best place in the country to live, to work, and to rear your family.
- 12:58Adam Outland: So from the states senate to House of Representatives, to US Senate, what are the major differences between operating at each of those?
- 13:07Sen. Marsha Blackburn: You know, they are different sets of issues.
- 13:09When I was in the state senate, uh, we really focused on what happened within the borders of the state and how was tax policy going to affect that?
- 13:20How was state-based regulation going to have an impact going to the us?
- 13:27You look at your district that you're representing and you focus on that district.
- 13:34My district was middle to West Tennessee.
- 13:38So you look at the needs of those counties, whether they're a suburban area or whether it is a rural area, and your policy decisions are crafted for how that is going to affect that specific district.
- 13:54Then with the state, Representing the entire state.
- 13:58Uh, you are looking at the state as a whole in the different areas of the state, but your responsibility also has to be to look beyond the borders of your state, beyond the borders of your country.
- 14:15And I have a seed on Senate Armed Services, and I may be working on dealing with the Chinese Communist Party, or I may be looking at how we deal with the issues in Russia, Ukraine, but you always have that filter of looking at what the people of your state want and what they.
- 14:40From their federal government, and I say I get up every day to work on five things, preserving five things, faith, family, freedom, hope, and opportunity, and the decisions that you make.
- 14:56I say, how is it going to encourage our faith?
- 15:01And strengthen our families and broaden our freedom, strengthen those freedoms.
- 15:06How will it allow hope for today, tomorrow, and future generations?
- 15:11And how does it affect opportunity for each and every?
- 15:17American citizen, and so it means that with Senate Armed Services, we keep this nation strong with judiciary, that we remain a country that abides by the rule of law and realize the importance of that when it comes to.
- 15:36Commerce, science and transportation.
- 15:38You're looking at how you increase opportunities for everyone and Veterans Affairs.
- 15:44My other committee, how we make certain that we protect the men and women in uniform who have chosen to raise their hand, take that oath and defend this country and our freedom.
- 15:57Adam Outland: Looking to the future, if there's one central idea that you think would help steer the country in the right direction and keep us on the path to growth, what would that.
- 16:06Sen. Marsha Blackburn: We need to constantly remember that we, the United States of America, we are a government of the people by the people and for the people.
- 16:20It's important to realize that our founders did not spell people in small case letters.
- 16:30It is a capital letter.
- 16:32It is a formal noun, and that is us, the citizenry, the people, and it is important for us to realize that and the strength that comes from that.
- 16:46We're the leader of the free world if the United States does not show up to fight for freedom.
- 16:54If it is the people of this country that do not choose to fight for freedom, then there will not be someone show up to fight and defend this nation because we are a government of by and for the people.
- 17:12Adam Outland: Senator Blackburn, you're in inspiration to myself, to women across the country and to our listeners here, the Action Catalyst.
- 17:19Thank you for investing the time in us and we truly appreci.
- 17:23Sen. Marsha Blackburn: Absolutely.
- 17:24Thank you so much.
- 17:25Take care.
- 17:26Bye-bye now.