Latest / Omni Talk Retail / All Hail The Year of the Robot: Morrisons Debuts UK's First Human-Sized Grocery Aisle Robots

Transcript

All Hail The Year of the Robot: Morrisons Debuts UK's First Human-Sized Grocery Aisle Robots · Omni Talk Retail

• 0:00
  Morrison's
• 0:00
  becomes
• 0:01
  the
• 0:01
  first
• 0:02
  supermarket
• 0:02
  in
• 0:02
  the
• 0:03
  UK
• 0:03
  to
• 0:03
  introduce
• 0:04
  human
• 0:04
  sized
• 0:05
  aisle
• 0:06
  robots.
• 0:06
  According
• 0:06
  to
• 0:07
  Metro
• 0:07
  Simbi's
• 0:08
  tally,
• 0:08
  robots
• 0:09
  can
• 0:09
  now
• 0:09
  be
• 0:09
  spotted
• 0:10
  in
• 0:10
  three
• 0:10
  Morrison
• 0:11
  stores,
• 0:12
  Weatherby,
• 0:13
  Redcar
• 0:13
  and
• 0:14
  Stockton
• 0:14
  and
• 0:15
  will
• 0:15
  be
• 0:15
  primarily
• 0:16
  used
• 0:16
  to
• 0:16
  check
• 0:17
  stock.
• 0:17
  Ben,
• 0:18
  this
• 0:18
  question
• 0:18
  goes
• 0:18
  to
• 0:18
  you.
• 0:19
  Have
• 0:20
  you
• 0:20
  seen
• 0:20
  Morrison's
• 0:21
  new
• 0:21
  robots
• 0:21
  in
• 0:22
  action
• 0:22
  yet?
• 0:22
  Number
• 0:23
  one
• 0:23
  and
• 0:23
  two,
• 0:23
  what's
• 0:24
  your
• 0:24
  take
• 0:24
  on
• 0:24
  them?
• 0:26
  So
• 0:26
  I
• 0:26
  have
• 0:26
  not
• 0:26
  seen
• 0:27
  them
• 0:27
  in
• 0:27
  Morrisons
• 0:28
  as
• 0:28
  ladies.
• 0:28
  You
• 0:28
  mentioned
• 0:29
  it's
• 0:29
  a
• 0:29
  free
• 0:29
  store
• 0:29
  trial
• 0:30
  and
• 0:30
  all
• 0:30
  the
• 0:30
  stores
• 0:30
  are
• 0:31
  up
• 0:31
  in
• 0:31
  the
• 0:31
  north
• 0:31
  of
• 0:31
  England,
• 0:33
  so
• 0:33
  A
• 0:33
  which
• 0:34
  is
• 0:34
  a
• 0:34
  good
• 0:34
  distance
• 0:34
  from
• 0:34
  London
• 0:35
  where
• 0:35
  I'm
• 0:36
  based.
• 0:36
  But
• 0:36
  I
• 0:37
  do
• 0:37
  know
• 0:37
  a
• 0:37
  man
• 0:37
  who
• 0:38
  has
• 0:39
  so
• 0:40
  shout
• 0:40
  out
• 0:40
  to
• 0:40
  my
• 0:40
  old
• 0:41
  team
• 0:41
  member
• 0:41
  Toby
• 0:41
  Pickard
• 0:42
  over
• 0:42
  I.G.D.
• 0:44
  who
• 0:45
  met
• 0:45
  with
• 0:45
  Morrisons
• 0:46
  and
• 0:46
  the
• 0:46
  Simba
• 0:46
  team
• 0:47
  last
• 0:47
  week
• 0:47
  and
• 0:48
  so
• 0:49
  I
• 0:49
  spoke
• 0:49
  to
• 0:49
  him
• 0:49
  last
• 0:49
  night,
• 0:50
  he
• 0:50
  kindly
• 0:50
  gave
• 0:51
  me
• 0:51
  the
• 0:51
  lowdown
• 0:52
  and
• 0:52
  he'd
• 0:52
  been
• 0:52
  up
• 0:52
  to
• 0:52
  see
• 0:53
  them.
• 0:53
  So
• 0:54
  yeah,
• 0:54
  as
• 0:54
  you
• 0:54
  say
• 0:55
  free
• 0:55
  store
• 0:55
  trial,
• 0:56
  they've
• 0:56
  got
• 0:57
  tallies
• 0:57
  who
• 0:58
  are
• 0:58
  autonomously
• 0:59
  looping
• 1:00
  the
• 1:00
  stores
• 1:00
  twice
• 1:01
  a
• 1:01
  day
• 1:02
  checking
• 1:02
  up
• 1:02
  to
• 1:03
  30,000
• 1:04
  products
• 1:04
  an
• 1:04
  hour.
• 1:06
  The
• 1:07
  use
• 1:07
  case
• 1:07
  is
• 1:07
  familiar.
• 1:08
  We've
• 1:09
  talked
• 1:09
  about
• 1:09
  it,
• 1:09
  you
• 1:09
  guys
• 1:10
  talked
• 1:10
  about
• 1:10
  on
• 1:10
  this
• 1:10
  on
• 1:11
  the
• 1:11
  show
• 1:11
  before.
• 1:12
  We've
• 1:12
  had
• 1:12
  retailers
• 1:13
  like
• 1:13
  BJ
• 1:13
  and
• 1:14
  Snooks
• 1:14
  talk
• 1:14
  about
• 1:15
  it
• 1:15
  at
• 1:15
  previous
• 1:15
  grocery
• 1:16
  shop
• 1:16
  shows.
• 1:17
  They're
• 1:18
  checking
• 1:18
  inventory
• 1:19
  and
• 1:19
  they
• 1:19
  are
• 1:19
  checking
• 1:20
  pricing
• 1:20
  and
• 1:20
  promotions
• 1:21
  accuracy
• 1:22
  and
• 1:22
  simply
• 1:23
  talk
• 1:23
  about
• 1:23
  saving
• 1:23
  up
• 1:23
  to
• 1:24
  about
• 1:24
  50
• 1:24
  labor
• 1:25
  hours
• 1:25
  a
• 1:26
  week
• 1:26
  using
• 1:26
  it.
• 1:28
  And
• 1:28
  what
• 1:29
  do
• 1:29
  we
• 1:29
  think?
• 1:29
  Well,
• 1:30
  inventory
• 1:31
  management
• 1:31
  is
• 1:31
  everything
• 1:32
  in
• 1:32
  grocery.
• 1:33
  It's
• 1:33
  everything.
• 1:34
  And
• 1:35
  your
• 1:35
  P
• 1:36
  and
• 1:36
  L
• 1:36
  is
• 1:36
  based
• 1:36
  on
• 1:36
  getting
• 1:36
  the
• 1:37
  balance
• 1:37
  right
• 1:37
  between
• 1:38
  availability
• 1:38
  and
• 1:38
  waste,
• 1:39
  especially
• 1:39
  in
• 1:40
  short
• 1:40
  shelf
• 1:40
  life.
• 1:41
  So
• 1:41
  you
• 1:42
  know,
• 1:42
  this
• 1:42
  is
• 1:42
  Morrison's
• 1:43
  in
• 1:43
  my
• 1:43
  age.
• 1:44
  It's
• 1:44
  just
• 1:44
  the
• 1:44
  latest
• 1:45
  retailer
• 1:45
  turning
• 1:46
  to
• 1:46
  robotic
• 1:46
  technology
• 1:47
  to
• 1:47
  try
• 1:47
  and
• 1:47
  help
• 1:47
  drive
• 1:48
  that
• 1:48
  balance
• 1:48
  and
• 1:49
  drive
• 1:49
  the
• 1:49
  efficiency.
• 1:50
  Yeah,
• 1:51
  Ben,
• 1:51
  I
• 1:51
  agree
• 1:51
  with
• 1:52
  a
• 1:52
  lot
• 1:52
  of
• 1:52
  what
• 1:52
  you're
• 1:53
  saying.
• 1:53
  I
• 1:53
  mean,
• 1:53
  I
• 1:53
  think
• 1:53
  the
• 1:53
  other
• 1:54
  thing
• 1:54
  for
• 1:54
  me
• 1:54
  is
• 1:54
  that
• 1:55
  the,
• 1:55
  the
• 1:55
  Morrison
• 1:56
  stores
• 1:57
  are
• 1:58
  typically
• 1:59
  much
• 1:59
  smaller
• 2:00
  in
• 2:01
  size
• 2:01
  than
• 2:01
  what
• 2:02
  we've
• 2:02
  seen
• 2:02
  in
• 2:02
  some
• 2:03
  of
• 2:03
  the
• 2:03
  BJ's
• 2:03
  and
• 2:04
  schnooks
• 2:05
  footprints
• 2:06
  that
• 2:06
  they're
• 2:06
  rolling
• 2:06
  out
• 2:07
  in
• 2:07
  the
• 2:07
  U.S.
• 2:07
  so
• 2:08
  what
• 2:08
  this
• 2:08
  tells
• 2:09
  me
• 2:09
  is
• 2:09
  that
• 2:10
  you
• 2:10
  know,
• 2:10
  there's
• 2:10
  actually
• 2:11
  still
• 2:11
  value
• 2:12
  in
• 2:12
  the
• 2:13
  investment
• 2:13
  in
• 2:13
  the
• 2:14
  robots
• 2:14
  doing
• 2:14
  the
• 2:14
  type
• 2:15
  of
• 2:15
  work
• 2:15
  that
• 2:15
  you're
• 2:15
  talking
• 2:15
  about
• 2:16
  saving
• 2:16
  the
• 2:16
  50
• 2:16
  labor
• 2:17
  hours
• 2:17
  a
• 2:17
  week
• 2:18
  even
• 2:18
  when
• 2:18
  you
• 2:19
  might
• 2:19
  have
• 2:19
  fewer
• 2:20
  SKUs
• 2:20
  and
• 2:20
  a
• 2:20
  smaller
• 2:21
  store
• 2:22
  floor
• 2:22
  pad
• 2:22
  that
• 2:22
  they're
• 2:23
  wandering.
• 2:23
  So
• 2:23
  that,
• 2:24
  that
• 2:24
  to
• 2:24
  me
• 2:24
  is
• 2:25
  kind
• 2:25
  of
• 2:25
  the,
• 2:26
  the
• 2:26
  icing
• 2:26
  on
• 2:26
  the
• 2:27
  cake
• 2:27
  of
• 2:27
  what
• 2:27
  you
• 2:27
  just
• 2:28
  said
• 2:28
  because
• 2:29
  it's,
• 2:30
  it's
• 2:30
  proving
• 2:30
  out
• 2:31
  the
• 2:31
  use
• 2:31
  case
• 2:31
  regardless
• 2:32
  of
• 2:32
  store
• 2:33
  format.
• 2:34
  Chris,
• 2:35
  what
• 2:36
  are
• 2:36
  your
• 2:36
  thoughts
• 2:36
  here,
• 2:37
  Tally?
• 2:38
  We
• 2:38
  talked
• 2:38
  about
• 2:38
  it,
• 2:39
  but
• 2:39
  this
• 2:40
  is
• 2:40
  a
• 2:40
  new,
• 2:40
  new,
• 2:41
  new,
• 2:42
  new
• 2:42
  format
• 2:42
  across
• 2:43
  the
• 2:43
  pond.
• 2:43
  Chris
• 2:44
  yeah,
• 2:44
  no,
• 2:44
  I
• 2:45
  mean,
• 2:45
  I
• 2:45
  think
• 2:45
  it's
• 2:45
  just,
• 2:45
  you
• 2:46
  know,
• 2:46
  further
• 2:46
  validation
• 2:46
  of
• 2:47
  2025
• 2:47
  being
• 2:48
  the
• 2:48
  year
• 2:48
  of
• 2:48
  the
• 2:48
  robot,
• 2:48
  which
• 2:49
  we've
• 2:49
  said.
• 2:49
  And
• 2:49
  kudos
• 2:50
  to
• 2:50
  Simbi
• 2:50
  for,
• 2:51
  you
• 2:51
  know,
• 2:51
  basically
• 2:52
  inking
• 2:52
  all
• 2:52
  these
• 2:53
  new
• 2:53
  partnerships.
• 2:53
  And
• 2:54
  so
• 2:54
  to
• 2:54
  me,
• 2:54
  like,
• 2:54
  if
• 2:55
  you're
• 2:55
  not
• 2:55
  at
• 2:55
  least
• 2:55
  having
• 2:56
  this
• 2:56
  conversation
• 2:56
  internally
• 2:57
  as
• 2:57
  an
• 2:57
  executive
• 2:58
  in
• 2:58
  terms
• 2:58
  of
• 2:58
  the
• 2:58
  value
• 2:59
  that
• 2:59
  robots
• 2:59
  can
• 2:59
  bring,
• 3:00
  you
• 3:00
  know,
• 3:00
  I
• 3:00
  think
• 3:00
  you're
• 3:01
  missing
• 3:01
  out.
• 3:01
  The
• 3:01
  point
• 3:02
  I'd
• 3:02
  add
• 3:02
  to
• 3:02
  what
• 3:02
  Ben
• 3:02
  said
• 3:03
  is
• 3:03
  inventory
• 3:03
  is
• 3:03
  important,
• 3:04
  but
• 3:04
  the
• 3:04
  other
• 3:04
  thing
• 3:04
  that's
• 3:05
  really
• 3:05
  important
• 3:05
  when
• 3:05
  you're
• 3:05
  a
• 3:06
  grocer
• 3:06
  particularly
• 3:06
  is
• 3:07
  pricing.
• 3:07
  You
• 3:08
  got
• 3:08
  to
• 3:08
  get
• 3:08
  your
• 3:08
  pricing
• 3:09
  accurate
• 3:09
  too,
• 3:09
  because
• 3:10
  you
• 3:10
  know
• 3:10
  you
• 3:10
  don't
• 3:10
  have
• 3:10
  the
• 3:11
  right
• 3:11
  sign
• 3:11
  on.
• 3:11
  It
• 3:11
  means
• 3:11
  you're
• 3:12
  missing
• 3:12
  out
• 3:12
  on
• 3:12
  the
• 3:12
  vendor
• 3:13
  income
• 3:13
  that
• 3:13
  the
• 3:13
  CPG
• 3:14
  brands
• 3:14
  have
• 3:14
  are
• 3:15
  going
• 3:15
  to
• 3:15
  provide
• 3:15
  you
• 3:16
  to
• 3:16
  run
• 3:16
  a
• 3:16
  promotion
• 3:17
  to
• 3:17
  move
• 3:18
  those
• 3:18
  units
• 3:18
  through
• 3:18
  your
• 3:19
  store.
• 3:19
  So
• 3:19
  that's
• 3:20
  also
• 3:20
  especially
• 3:21
  vital.