Ep 4. Customer Education Unlocked with Kevin Dunn
Check out iorad's interactive tutorial builder: https://www.iorad.com
Scaling Customer Education with Kevin Dunn: Building Adoption Flywheels
In this episode of The Adoption Curve, I sit down with Kevin Dunn, Head of Customer Education and Community at Airtable, to discuss scaling customer education programs and share practical frameworks for learning and development leaders.
Kevin reveals why early-stage customer education doesn't need to be fully formalized to be impactful and explains why aligning education to customer activation milestones is critical for success. We also dive into his…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.