Disability Is a Design Flaw | How to Close the Inclusion Gap in Tech

Engineering the Intelligent Enterprise · Mar 12, 2026 · 36m

Is your app accidentally excluding 1 in 7 people?

In this episode, we tackle the "inclusion gap"—the frustrating mismatch between what users can do and what poorly designed tech expects them to do.

We unpack why disability is often a design flaw, the magic of the "Curb Cut Effect," and why guessing what your users need is a failing strategy.

🎧 In this episode:

• Why the golden rule of product design is "Nothing about us without us."

• How solving for heavy constraints drives mainstream innovation.

• 4 actionable ways to pay down your "inclusion debt" by Friday.

Don't force people to adapt to…