Latest / Something Extra / Compassion-powered Resilience w/ Gary Baker

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Compassion-powered Resilience w/ Gary Baker · Something Extra

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Lisa Nichols: Chromosomes.
0:03
Lisa Nichols: Little strands of nucleic acids and proteins are the fundamental genetic instructions
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Lisa Nichols: that tell us who we are at birth.
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Lisa Nichols: Most people are born with forty six chromosomes, but each year in the United
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Lisa Nichols: States, about six thousand people are born with an extra chromosome, making them a
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Lisa Nichols: person with Down syndrome.
0:20
Lisa Nichols: If you've ever encountered someone with Down syndrome, you know that they are some
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Lisa Nichols: of the kindest, most joyful people you will ever meet.
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Lisa Nichols: They truly have something extra.
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Lisa Nichols: My name is Lisa Nichols, and for thirty years, I have been both the
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Lisa Nichols: CEO of Technology Partners and the mother to Ali.
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Lisa Nichols: Ali has something extra in every sense of the word.
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Lisa Nichols: I have been blessed to be by her side as she impacts everyone she
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Lisa Nichols: meets.
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Lisa Nichols: Through these two important roles as CEO and mother to Ally, I have
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Lisa Nichols: witnessed countless life lessons that have fundamentally changed the way I look at the
0:54
Lisa Nichols: world.
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Lisa Nichols: While you may not have an extra chromosome, every leader has something extra that
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Lisa Nichols: defines who you are.
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Lisa Nichols: Join me as I explore the something extra in leaders from all walks of
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Lisa Nichols: life and discover how that difference in each of them has made a difference
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Lisa Nichols: in their companies, their families, their communities, and in themselves.
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Lisa Nichols: If you like this episode today, please go to Apple Podcasts or
1:16
Lisa Nichols: wherever you listen and leave us a five star rating.
1:20
Lisa Nichols: I'm thrilled to have Gary Baker on the show today.
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Lisa Nichols: Gary is the president and CEO of Undivided Wealth Management.
1:27
Lisa Nichols: Gary Baker, I am thrilled to have you on the Something
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Lisa Nichols: Extra podcast today.
1:34
Lisa Nichols: Thank you, my friend.
1:35
Lisa Nichols: Thank you for making the time to be with me.
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Gary Baker: Absolutely.
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Gary Baker: This is, something I've been looking forward to a long time, so thank you
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Gary Baker: very much.
1:42
Lisa Nichols: Yes.
1:43
Lisa Nichols: Me too.
1:44
Lisa Nichols: Well, you and I go back, way back to twenty thirteen.
1:48
Lisa Nichols: Do you remember how we met?
1:50
Gary Baker: I do and there's just a a mini story before we even met, which,
1:54
Gary Baker: you know, takes us out of the country and me meeting your son and
1:58
Gary Baker: and all of those things.
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Gary Baker: And so if if you want to, I can take a little trip down
2:02
Gary Baker: memory lane and kinda share that story because I love talking about your son.
2:06
Lisa Nichols: Yeah.
2:06
Lisa Nichols: Absolutely.
2:07
Lisa Nichols: What was the trip for?
2:08
Lisa Nichols: You can maybe tell our listeners a a little bit about that organization if
2:11
Lisa Nichols: you can because they may not be familiar.
2:14
Gary Baker: Sure.
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Gary Baker: So so one thing that I realized early on in my career is you
2:17
Gary Baker: know, of course, I wanna help people.
2:18
Gary Baker: I wanna understand cultures, different people, and so we were connected with a group
2:22
Gary Baker: called Opportunity International through one of our mutual friends, Rich McClure,
2:26
Gary Baker: and they were doing what they call an insight trip, which is where you
2:30
Gary Baker: go down and kind of visit the culture, understand their business model, what they're
2:33
Gary Baker: doing, etcetera, just so you can start to understand what your contributions and, you
2:37
Gary Baker: know, what you're what you're trying to do to help them.
2:40
Gary Baker: And so you and Greg were supposed to go on the trip, and I
2:43
Gary Baker: was excited because Rich kept saying, wait till you meet Lisa Nichols.
2:46
Gary Baker: She's this dynamo person, you know, which which I was excited.
2:49
Gary Baker: And then, obviously, unfortunately, something was going on with Greg's father at the time,
2:52
Gary Baker: and so you guys decided to substitute your son, Jordan.
2:57
Gary Baker: Who was who was how old at that time do you think?
3:01
Lisa Nichols: Well, that was twenty thirteen.
3:03
Lisa Nichols: Oh, now I have to do math.
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Lisa Nichols: He was early twenties.
3:06
Lisa Nichols: Yeah.
3:06
Lisa Nichols: Like, maybe twenty one, twenty two.
3:08
Gary Baker: So at that point in time, Sarah and I just had our first son.
3:12
Gary Baker: And, you know, you always wonder when you have a baby, like, what do
3:15
Gary Baker: they turn out to be?
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Gary Baker: And and Jordan is full of life in many ways.
3:19
Gary Baker: I mean, he's a great looking kid.
3:20
Gary Baker: He has a great personality.
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Gary Baker: He has all of these interests.
3:23
Gary Baker: It's one of those kids that has the possibilities to do anything, and so
3:26
Gary Baker: when I first met him, that's my initial reaction.
3:29
Gary Baker: And then over time throughout the trip, I felt like I became like we
3:33
Gary Baker: became like surrogate parents like, Jordan, I know your parents aren't here.
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Gary Baker: I don't know if I would do that if I were you or make
3:38
Gary Baker: sure you're home by ten thirty.
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Gary Baker: And he's probably like, who the heck are you?
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Gary Baker: Like, I just met you.
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Gary Baker: So I became like his like older brother and but he is just such
3:47
Gary Baker: an awesome human being and person.
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Gary Baker: And so when I got back, I just I said I have to meet
3:53
Gary Baker: these parents.
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Gary Baker: I have to meet the person the people who produce this great human being
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Gary Baker: and so that's where we met in your office.
4:00
Lisa Nichols: Yes.
4:00
Lisa Nichols: I I remember that, and we had talked about this.
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Lisa Nichols: We had never met doctor Tom Hill before.
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Gary Baker: Yeah.
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Lisa Nichols: And you brought doctor Tom Hill with you, Gary, and a lot
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Lisa Nichols: of people know doctor Hill.
4:12
Lisa Nichols: I have traveled to Denver.
4:14
Lisa Nichols: I have traveled to Dallas, and people know I've got a good friend in
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Lisa Nichols: Michigan.
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Lisa Nichols: He's like, hey.
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Lisa Nichols: Do you know Doctor Tom Hill?
4:20
Lisa Nichols: I said, I sure do.
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Lisa Nichols: You know?
4:22
Lisa Nichols: It's just crazy.
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Lisa Nichols: But Opportunity is a great organization.
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Lisa Nichols: Greg and I are still on the board of Governors.
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Lisa Nichols: If any of our listeners want to learn more about that, I will
4:33
Lisa Nichols: tell you the one thing about that organization, Jordan came
4:37
Lisa Nichols: back.
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Lisa Nichols: So these Opportunity really helps with micro financing for
4:42
Lisa Nichols: entrepreneurs, right, in developing countries, Gary.
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Lisa Nichols: And but what they do that's very different are trust groups.
4:50
Lisa Nichols: So if you have got a loan from Opportunity, you are in a trust
4:54
Lisa Nichols: group with ten other people, and Gary and I are in
4:58
Lisa Nichols: a trust group.
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Lisa Nichols: If I renege on my loan, Gary has to pay my loan back.
5:03
Lisa Nichols: Well, guess what?
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Lisa Nichols: Everybody pays their loan back.
5:06
Gary Baker: Yeah.
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Gary Baker: It's incredible.
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Gary Baker: And I'm gonna take it even a step further if you don't mind, but
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Gary Baker: correct me if I'm wrong too, but the majority of their trust groups are
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Gary Baker: actually made up of women because women want to provide for their families.
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Gary Baker: So if they're making extra money, they know it's gonna go to the family,
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Gary Baker: not towards, you know, whatever else it could be spent on.
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Gary Baker: And one of the stories that they shared with these trust groups is that
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Gary Baker: one of the ladies actually had her loan payment, but the husband took it
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Gary Baker: and went down to the local bar or something and he was spending it,
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Gary Baker: so these ten ladies as a trust group said, nope.
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Gary Baker: We got a loan payment to make.
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Gary Baker: They went down to the bar and got the money back from him.
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Gary Baker: I mean, that's how powerful these trust groups are.
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Gary Baker: I mean, they and the courage, I should say.
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Gary Baker: So not only
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Lisa Nichols: Yes.
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Gary Baker: Is it leveraging knowledge and insights, etcetera, but it it gives them a
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Gary Baker: branded collaboration around courage and and and
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Gary Baker: it's powerful.
6:00
Lisa Nichols: It is so powerful.
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Lisa Nichols: And I just remember Jordan coming back and saying there was a major
6:05
Lisa Nichols: difference.
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Lisa Nichols: He saw the entrepreneurs that were part of opportunity and ones that were not.
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Lisa Nichols: He said there was a big difference, you know, in, the success of those.
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Lisa Nichols: And so, yeah, it's a powerful if any of our listeners want to learn
6:19
Lisa Nichols: more, Gary and I can definitely connect you.
6:21
Gary Baker: You know what?
6:22
Gary Baker: And if you don't mind, let me because I think this is important, since
6:25
Gary Baker: you're taking me down memory lane.
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Gary Baker: One thing that I noticed about Jordan, which was profound to me, is
6:31
Gary Baker: I'm I'm one of those people who likes to get involved, but I kinda
6:34
Gary Baker: sit there and watch and listen and learn and then eventually I will engage.
6:38
Gary Baker: He he was friends with everyone on the first day.
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Gary Baker: As soon as he walked in, I mean, of course, you know, they're talking
6:43
Gary Baker: to him, they're playing soccer with him, he's sharing like clothes with them, I
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Gary Baker: mean, he has zero fear to immerse himself in
6:51
Gary Baker: the culture to learn and they accepted him which was awesome and I just
6:55
Gary Baker: remember thinking, how does he do that?
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Gary Baker: Like how does he have the courage to just step out of his own
7:00
Gary Baker: coverage?
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Gary Baker: Language barrier, cultural barriers, you know, monetary barriers.
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Gary Baker: I mean, there's no barriers with someone like Jordan.
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Gary Baker: He just immersed himself in in what's right and and that probably was
7:11
Gary Baker: what now I think about stands out to me stands out to me the
7:14
Gary Baker: most about him is just how comfortable he was immersing himself right away.
7:18
Gary Baker: And so you do learn a lot about cultures and to your point, if
7:21
Gary Baker: you're gonna take a trip like that, you know, don't be afraid to truly
7:25
Gary Baker: immerse yourself in there because that's how you really grow and learn.
7:29
Lisa Nichols: Yeah.
7:29
Lisa Nichols: That's good.
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Lisa Nichols: Well, thank you for that, Gary.
7:31
Lisa Nichols: I'll make sure that I share this episode with him because I know that
7:35
Lisa Nichols: that will, fill up his tank.
7:37
Lisa Nichols: So thank you for that.
7:39
Lisa Nichols: You know, but I just remember you, Gary.
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Lisa Nichols: I mean, from the time that we met, you are this passionate, humble,
7:45
Lisa Nichols: incredibly brilliant servant leader.
7:48
Lisa Nichols: We've talked about this.
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Lisa Nichols: You're very people you're a people centric leader.
7:52
Lisa Nichols: Yeah.
7:53
Lisa Nichols: I want to dig into all of that, but before we do, just take
7:57
Lisa Nichols: me back to a day in the life of Gary Baker as a young
8:01
Lisa Nichols: boy.
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Lisa Nichols: Now were you a mischievous boy, kind of like Jordan
8:05
Lisa Nichols: and Jack, or were you a studious boy?
8:09
Gary Baker: So, so how far do you wanna go back?
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Gary Baker: Do you wanna go to like, you know, junior high, high school kind of
8:14
Gary Baker: going back that far?
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Lisa Nichols: Yeah.
8:15
Lisa Nichols: I mean, what would you like to do?
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Lisa Nichols: What kind of what kind of were you a good student?
8:18
Lisa Nichols: Were you, you know, tell me a little bit about you.
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Gary Baker: So, it's it's funny that you bring this up because I've just done some
8:24
Gary Baker: some writing about this aspect of my life, and so my my parents actually
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Gary Baker: had me when they were eighteen and nineteen years old, and so they were
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Gary Baker: very young parents, and my dad actually owned two bars.
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Gary Baker: So I grew up in this environment that was uncertain, chaotic,
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Gary Baker: not what I would call, like, a normal childhood.
8:44
Lisa Nichols: Mhmm.
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Gary Baker: And so but it was normal to me, and I had a lot of
8:48
Gary Baker: adult conversations, I got to see a lot of humanity, sometimes at the worst,
8:52
Gary Baker: sometimes, you know, just the just the realness.
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Gary Baker: And so you learn how to navigate those things and understand where people are
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Gary Baker: coming from and how to navigate conversations in quotes or, you know,
9:02
Gary Baker: a lot of different kind of unique environments to say the least.
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Gary Baker: But what that did was it teach taught me a lot of, you know,
9:10
Gary Baker: just how to be resilient, how to be persuasive, how to understand, how to
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Gary Baker: seek with empathy, how to live with empathy, to realize that, you know, not
9:17
Gary Baker: everybody has the plain vanilla white picket fence, you know,
9:21
Gary Baker: two story, you know, when a, you know, four kids and a dog, you
9:24
Gary Baker: know, four people and a dog kind of scenario.
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Gary Baker: But I never knew the difference.
9:28
Gary Baker: Because one thing that that I have come to believe, and I I try
9:31
Gary Baker: to not that I'm some great wise old parent, but I'm forty eight now
9:35
Gary Baker: and my kids are getting older.
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Gary Baker: One thing that I never doubted for a second was that my parents loved
9:40
Gary Baker: me.
9:40
Gary Baker: And so I realized that regardless of circumstance or environment, if you feel
9:45
Gary Baker: love or appreciation or support, you could literally endure anything.
9:49
Gary Baker: And so in high school, I became very outgoing
9:53
Gary Baker: and I I but I was outgoing in the sense that I was curious
9:56
Gary Baker: about other people's lives
9:58
Lisa Nichols: and I
9:58
Gary Baker: just wanted to get to know people.
10:00
Gary Baker: So I didn't hang out with a clique even though I had my little,
10:02
Gary Baker: you know, sports group and, you know, I was a baseball player and all
10:05
Gary Baker: of those things.
10:06
Gary Baker: I literally got to know everyone or tried to get to know everyone.
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Gary Baker: And I and as a kid, you don't do those things because you're trying
10:12
Gary Baker: to achieve something or get something.
10:14
Gary Baker: It's just who you are.
10:15
Gary Baker: Mhmm.
10:16
Gary Baker: And so I realized at a very young age that I definitely was a
10:20
Gary Baker: people person, but I cared about people and hearing
10:24
Gary Baker: their stories and getting curious about, you know, what they want to do and
10:27
Gary Baker: and how do they want to accomplish things or whatever it may be.
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Gary Baker: But this is what the difference was.
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Gary Baker: Because I grew up in an environment like that that caused me to have,
10:35
Gary Baker: you know, quote, kind of, you know, grit, you know, just that level of,
10:39
Gary Baker: grinding and and resilience and all those things that we need to be entrepreneurs,
10:42
Gary Baker: etcetera.
10:43
Gary Baker: I learned that at such a young age that it became like one of
10:47
Gary Baker: my superpowers in my twenties because most people, if they live
10:51
Gary Baker: a normal plain vanilla life, they're not used to disruption, they're not used to
10:53
Gary Baker: chaos, they're not used to uncertainty, and so when they have that
10:55
Gary Baker: chaos.
10:55
Gary Baker: They're not used to uncertainty.
10:57
Gary Baker: And so when they have that drop in their lap for the first time,
11:00
Gary Baker: they're dealing with it sometimes for the first times in their twenties and thirties.
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Gary Baker: And I'm thinking, like, this is a Tuesday for me growing up.
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Gary Baker: So, like, this is nothing.
11:09
Gary Baker: And so I just realized, like, what what arguably could be something is is
11:12
Gary Baker: my you know, someone will call a setback or, you know, or or, drawback
11:16
Gary Baker: or whatever it is of this kind of, you know, chaotic childhood.
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Gary Baker: Be actually I'm I'm grateful for it because it helped me learn a
11:24
Gary Baker: lot more about life.
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Gary Baker: So much so that I actually wanted to be a psychologist because I wanted
11:30
Gary Baker: to help more people understand they can overcome adversity no matter what the
11:34
Gary Baker: circumstances.
11:35
Lisa Nichols: That's so powerful.
11:36
Lisa Nichols: Oh my goodness, Gary.
11:38
Lisa Nichols: There that's so powerful.
11:39
Lisa Nichols: We could peel back the onion.
11:40
Lisa Nichols: There's so many things in there.
11:42
Lisa Nichols: You talked about, you know, it may be a little bit uncertain, you
11:46
Lisa Nichols: know, a little bit a non traditional, type upbringing, but your
11:50
Lisa Nichols: parents loved you.
11:51
Lisa Nichols: And there are studies out there that say even if a child
11:55
Lisa Nichols: has one parent or one person in their life that loves them,
11:59
Lisa Nichols: it makes a world of difference in their life and who they become.
12:03
Lisa Nichols: So, you know, I think love and a goodness gracious,
12:08
Lisa Nichols: boy, I mean, we could do a whole podcast on the mistakes that I
12:11
Lisa Nichols: made as a parent.
12:12
Lisa Nichols: I've made so many mistakes as a parent, but I have said to people
12:16
Lisa Nichols: at the end of the day, just make sure that you're loving
12:20
Lisa Nichols: your kids.
12:21
Lisa Nichols: Love your kids because I feel like your kids, no matter what it is
12:24
Lisa Nichols: that they're that you're that they're going through, they've got to know that somebody's
12:29
Lisa Nichols: in their corner.
12:30
Gary Baker: And and and the beauty, I know it sounds kinda cliche, but love's free.
12:34
Gary Baker: So it doesn't matter what school they go to, it doesn't matter that you
12:36
Gary Baker: can buy them a car at sixteen or, you know, whatever these things are.
12:39
Gary Baker: And of course, you know, I wanna do those things for my kids, but
12:42
Gary Baker: on the flip side, I realize as a foundation, as a human being,
12:46
Gary Baker: that's all they genuinely need and then they can figure out their own lives,
12:49
Gary Baker: they can accomplish things they want to, but to your point, we've also seen
12:54
Gary Baker: when you have the absence of that, you will fill that in with something
12:58
Gary Baker: else.
12:59
Lisa Nichols: Yes.
12:59
Gary Baker: And and that's where, you know, that takes a lot of unwinding and so
13:03
Gary Baker: as much as the world was chaotic, I will always be grateful to my
13:06
Gary Baker: parents that I never doubted for a minute that I was loved
13:10
Gary Baker: in chaos.
13:11
Lisa Nichols: Yes.
13:12
Lisa Nichols: I love that.
13:13
Lisa Nichols: Well, I think that's gonna give people hope and then just,
13:18
Lisa Nichols: you know, talking about I love too, Gary, just
13:22
Lisa Nichols: that you had lived in chaos and you had learned how to
13:27
Lisa Nichols: navigate that at a young age.
13:28
Lisa Nichols: So we may have a listener out there that feels like they're
13:32
Lisa Nichols: living in chaos right now, but don't despise that.
13:37
Lisa Nichols: Is it hard?
13:39
Lisa Nichols: It absolutely is, you know, and sometimes just literally it sucks,
13:43
Lisa Nichols: you know.
13:44
Lisa Nichols: Life can suck sometimes, but don't despise that piece because
13:48
Lisa Nichols: something's being worked out in you that I think
13:52
Lisa Nichols: will eventually come out to possibly help you in the
13:56
Lisa Nichols: future and to make you a stronger person.
13:58
Lisa Nichols: So, there's just so much about what you said I love, but you went
14:01
Lisa Nichols: on to Mizzou to study personal finance and then received your MBA from WashU.
14:07
Lisa Nichols: Now you're teaching there as an adjunct professor.
14:09
Lisa Nichols: I wanna talk a little bit about that, but what, Gary, drew you to
14:13
Lisa Nichols: personal finance, you know, and what has kept you in it?
14:17
Gary Baker: Yeah.
14:17
Gary Baker: So For
14:18
Lisa Nichols: over twenty five years or however long you've been in that.
14:22
Gary Baker: So, there's I I'm starting to develop at least my own personal formula.
14:26
Gary Baker: I don't know if this necessarily applies to everybody else's life, but there's a
14:29
Gary Baker: personal formula.
14:29
Gary Baker: So you you have the love foundation, and then with that love foundation, you
14:33
Gary Baker: can kinda get this encouragement from your parents.
14:35
Gary Baker: I got a lot of encouragement from doctor Hill.
14:37
Gary Baker: That's what I refer to him as the great encourager because that's what
14:41
Gary Baker: he does.
14:42
Gary Baker: He tells people like, dream as big as you want to,
14:45
Gary Baker: and he's right from that standpoint.
14:47
Gary Baker: So you get love, you get encouragement.
14:51
Gary Baker: But then I wanted to help people.
14:53
Gary Baker: And so I told him my grandfather wanted to be a psychologist, and he
14:55
Gary Baker: said, well, you know, there's a lot of ways you can help people.
14:58
Gary Baker: And I would go to his place or his house on the weekends and
15:01
Gary Baker: do like chores and things like that, and we'd always talk about the stock
15:04
Gary Baker: market and business and leadership and things along those lines.
15:08
Gary Baker: And so, he said, well maybe you could be a financial advisor because you
15:11
Gary Baker: like numbers and, you know, the markets and all of these conversations we've had.
15:15
Gary Baker: And he said, why don't you have a call with my financial advisor?
15:18
Gary Baker: So at eighteen, I'll never forget, I was staying in his kitchen, he handed
15:21
Gary Baker: me the phone, and he said, Gary, you know, I appreciate the fact that
15:25
Gary Baker: you want to be a financial advisor to, you know, because you like the
15:28
Gary Baker: markets and the numbers and you know, all of those kinds of things, but
15:31
Gary Baker: but I just want you to know that most of the days I feel
15:33
Gary Baker: like I'm a psychologist, not a financial advisor.
15:37
Gary Baker: And I'm like, home run, this is it, this is like, if I can
15:40
Gary Baker: merge those worlds together to where I can help people with the math
15:44
Gary Baker: and the numbers and, you know, the markets and the economy and all the
15:47
Gary Baker: things that I find interest in, but I also can still help people
15:51
Gary Baker: at a, you know, even to a certain degree to a psychological level.
15:55
Gary Baker: I'm like, this is, this is perfect.
15:57
Gary Baker: And so I'll I am so grateful that, you know, that he was available.
16:00
Gary Baker: And this is where it just goes to show you, like, I I hope
16:03
Gary Baker: people become mentors and and reach out and have these conversations when young
16:07
Gary Baker: people reach out because you just don't know the impact that you could have.
16:10
Gary Baker: I mean, but that was a true trajectory changing moment.
16:13
Gary Baker: And so my pathway became easy.
16:16
Gary Baker: Learn about the markets and investing and learn about people and just keep on
16:20
Gary Baker: following those two engines and here we are twenty eight years later.
16:24
Gary Baker: So the personal finance was easy.
16:27
Lisa Nichols: Amazing.
16:27
Lisa Nichols: That was a pivotal point for you.
16:29
Lisa Nichols: Your path became clear at that point.
16:32
Lisa Nichols: I love that.
16:34
Lisa Nichols: Well,
16:36
Lisa Nichols: you've worked in a lot of big, big institutions and we'll we'll talk.
16:39
Lisa Nichols: I've got a question about that, but you founded undivided
16:44
Lisa Nichols: wealth and I just want to know, like, what sparked that
16:48
Lisa Nichols: leap and I think, you know, I know what it is, but I'd love
16:52
Lisa Nichols: for you to tell our listeners and it goes back to a lot of
16:55
Lisa Nichols: what you just talked about and being able to help people.
16:57
Gary Baker: Yeah.
16:58
Gary Baker: And so what what you'll hear a lot of financial advisors talk about when
17:01
Gary Baker: they meet with their clients is they say, we talk about the markets or
17:04
Gary Baker: what's going on in their portfolios, etcetera, for about ten minutes, and then we
17:07
Gary Baker: start talking about their life for the rest of the time.
17:10
Gary Baker: And and that that's a very true statement.
17:12
Gary Baker: And the reason why you only talk about ten minutes is because most people
17:15
Gary Baker: think, well, I don't know that.
17:17
Gary Baker: I don't care to know that.
17:18
Gary Baker: That's why I'm actually working with you so you guys can figure those things
17:20
Gary Baker: out.
17:21
Gary Baker: And I don't wanna be bored for the next sixty minutes or ninety minutes
17:24
Gary Baker: or whatever it is.
17:25
Lisa Nichols: Right.
17:25
Gary Baker: But then what happens is, this is also a unique factor of being a
17:28
Gary Baker: financial adviser, is it's one of the occupations that you actually meet with a
17:32
Gary Baker: client, at least, you know, on a quarterly basis over a long
17:36
Gary Baker: extended period of time.
17:37
Gary Baker: So when you meet somebody over a quarterly basis, over a long extended period
17:41
Gary Baker: of time, and they're talking about something that's very private and sensitive to them,
17:44
Gary Baker: their money, they're also open now to talk about everything else
17:49
Gary Baker: that is going on in their life and anything that they want to do
17:51
Gary Baker: that has real significant meaning, at some point in time is gonna cost some
17:55
Gary Baker: level of money.
17:56
Gary Baker: So it starts to bridge that gap, you know, funding education, you know, just
17:59
Gary Baker: whatever the it may be.
18:01
Gary Baker: And so what I realized is, well, what our industry is missing
18:05
Gary Baker: is the people part, the the human part.
18:08
Gary Baker: And so if back to that time, we're spending ten minutes on the financials,
18:12
Gary Baker: great.
18:13
Gary Baker: Nail that, be a black belt in that, understand it.
18:16
Gary Baker: But then also nail and be a black belt in the things that matter
18:19
Gary Baker: most to them, which is the other sixty minutes.
18:22
Gary Baker: So if you can get become skilled at understanding who they are, why
18:26
Gary Baker: they exist, what they want to accomplish, where they want to accomplish it, what
18:29
Gary Baker: do they wanna leave back.
18:30
Gary Baker: If you can actually become a guide on that side of the equation in
18:34
Gary Baker: addition to the monetary guide.
18:36
Gary Baker: Well, to me, that's the dream.
18:38
Gary Baker: To everybody else, it's like, whatever.
18:39
Gary Baker: Glad you're happy doing that.
18:40
Gary Baker: But, I mean, that's been my dream since I was eighteen, and Yeah.
18:43
Gary Baker: Thankfully, I've just spun it into what it is today.
18:46
Lisa Nichols: I love it.
18:47
Lisa Nichols: I love it.
18:48
Lisa Nichols: Well, let me ask you this.
18:49
Lisa Nichols: You created the undivided experience center
18:52
Gary Baker: Yeah.
18:52
Lisa Nichols: From scratch.
18:53
Lisa Nichols: I've been there multiple times for events.
18:56
Lisa Nichols: What was the vision behind that, Gary?
18:58
Gary Baker: So perfect.
18:59
Gary Baker: So,
19:01
Gary Baker: what I've always envisioned is I don't wanna help people think about life.
19:04
Gary Baker: I wanna help people live life.
19:07
Gary Baker: And so, you know, if you think about our building, you know, ten thousand
19:09
Gary Baker: square feet, twenty five hundred of it is the wealth management part.
19:12
Gary Baker: So we cover their investment plan, we cover their financial plan, and then in
19:16
Gary Baker: their financial plan they start to give us the things that they want to
19:19
Gary Baker: accomplish in life.
19:21
Gary Baker: Well, great.
19:22
Gary Baker: How do I do that?
19:23
Gary Baker: How do I start my business?
19:24
Gary Baker: How do I sell my business?
19:25
Gary Baker: How do I change my career?
19:26
Gary Baker: How do I, you know, you know, lead lead my company better?
19:29
Gary Baker: How do I give back to the community?
19:31
Gary Baker: All the how do I do and live the important things of life
19:35
Gary Baker: start to come up.
19:36
Gary Baker: Well then I said, this is great.
19:38
Gary Baker: Let's build an experience center that allows them to have a taste
19:42
Gary Baker: of that experience of something they want to do.
19:44
Gary Baker: It becomes like a catalyst.
19:46
Gary Baker: So if they wanna try something, great.
19:48
Gary Baker: Let's put it to the plan, plan, understand it, but then let's just literally
19:51
Gary Baker: walk out of our wealth management doors and into our experience center doors and
19:55
Gary Baker: put it into practice.
19:56
Gary Baker: Make a connection, launch a business, you know, change your career, meet with one
20:00
Gary Baker: of our life consultants or, you know, business consultants or what have you.
20:03
Gary Baker: Let's put it into
20:05
Gary Baker: action.
20:05
Gary Baker: So I care more about people what I care more about I do care
20:09
Gary Baker: about how much money someone has, of course.
20:11
Gary Baker: Right?
20:11
Gary Baker: And I want to grow that, of course.
20:13
Gary Baker: But I care ten times more what they can do with it and
20:17
Gary Baker: what that money can do frankly for others.
20:19
Gary Baker: So it's not even just what it can do for them.
20:21
Gary Baker: That's the first step.
20:22
Gary Baker: That's the success part.
20:24
Gary Baker: But the fulfillment part is, but what can that success then do
20:28
Gary Baker: for others?
20:29
Gary Baker: And that's when the fulfillment comes in.
20:31
Gary Baker: So if we can do all of that in one place.
20:35
Lisa Nichols: That's amazing.
20:36
Lisa Nichols: I love it.
20:37
Lisa Nichols: Well, you know, let's talk about this because you just talked about starting a
20:41
Lisa Nichols: business.
20:41
Lisa Nichols: So I mean, you really did step out, you know, with
20:45
Lisa Nichols: courage, you know, to start undivided because you, I think you were like
20:49
Lisa Nichols: at some big brands like Merrill Lynch, Wells Fargo.
20:53
Lisa Nichols: What was it like Gary to step out of those roles
20:57
Lisa Nichols: and start?
20:58
Lisa Nichols: I mean what what kinds of things were going on in your
21:02
Lisa Nichols: brain and your heart?
21:03
Lisa Nichols: I mean, was there fear there at all, or were you like, you know,
21:06
Lisa Nichols: what's the worst that can happen?
21:08
Gary Baker: So it's funny they bring that up.
21:10
Gary Baker: So one, while I was at some of those larger firms, of course they
21:13
Gary Baker: helped me become a great investment planner, financial planner, but it's just not their
21:17
Gary Baker: focus because of the training development that has to go into relational planning, life
21:21
Gary Baker: planning, business planning, etcetera.
21:23
Gary Baker: So it's just not a focus of what our industry does.
21:26
Gary Baker: So I realize at some point in time we can create a difference, you
21:28
Gary Baker: know, for our own value or for our own firms and then hopefully take
21:31
Gary Baker: it to the industry.
21:32
Gary Baker: And so, but I realized I couldn't do it on our own, or on
21:35
Gary Baker: my own, so we have one heck of a team, so they were all
21:37
Gary Baker: courageous enough to say, yep, let's let's go do this together.
21:41
Gary Baker: But the main impetus for for starting your own firm was so that we
21:44
Gary Baker: had the freedom to really open up this whole another lens of services.
21:49
Gary Baker: And and the problem is it's I mean, like I said, some of these
21:51
Gary Baker: larger firms do great at investment planning, financial planning.
21:54
Gary Baker: It's just they don't have the infrastructure, the training, development, you know, the the
21:59
Gary Baker: the lab, the innovation side.
22:00
Gary Baker: They just don't have the capabilities to do this real life development stuff that
22:04
Gary Baker: that, you know, we were focused on.
22:06
Gary Baker: And so we had to create our own kind of company to basically show
22:09
Gary Baker: that one, it's possible, which we've done, which has been an exceptional ride over
22:12
Gary Baker: the last five years.
22:14
Gary Baker: But it's all because of the team that we have and that they all
22:17
Gary Baker: believed in this vision.
22:18
Gary Baker: And so they used to tease me.
22:20
Gary Baker: I used to use this acronym called FIR, f I r, that everything,
22:24
Gary Baker: every conversation needs to be financial, intellectual financial value, intellectual value, and then
22:28
Gary Baker: relational value.
22:29
Lisa Nichols: Yes.
22:29
Gary Baker: And relational value to me is where the experience of life starts.
22:33
Gary Baker: So if you could relate to a client and then start to build a
22:36
Gary Baker: plan that relates to all of their, you know, monetary, you know, means, etcetera,
22:41
Gary Baker: now you're helping them do something with their money and live the life they
22:44
Gary Baker: want to.
22:44
Gary Baker: So it's been absolutely a team effort, from day one, and I'm just
22:49
Gary Baker: grateful for a million things that we're doing here, but that's one of the
22:52
Gary Baker: things I can't thank our team enough for having the courage to go do
22:56
Gary Baker: it because now back to my point.
22:59
Gary Baker: When I was a child and going through all of that, I mean, yes,
23:02
Gary Baker: I'm scared of things.
23:03
Gary Baker: I'm nervous around things, but I just don't have that fear of,
23:07
Gary Baker: you know, I don't have a fear of going from a one deviation normal,
23:11
Gary Baker: you know, predictable life to an uncertain life because I've already lived that.
23:15
Gary Baker: I already have that armor, that gear.
23:17
Gary Baker: So
23:18
Lisa Nichols: Yes.
23:18
Gary Baker: And that's where all the change happens.
23:20
Gary Baker: So for me, it was a no brainer to go do it.
23:23
Gary Baker: I was gonna do it anyway regardless, but I know with
23:27
Gary Baker: certainty it would have never happened without our team.
23:29
Gary Baker: And so thankfully we had some courageous team members that went on this journey
23:33
Gary Baker: with us.
23:34
Lisa Nichols: Mhmm.
23:35
Lisa Nichols: Yeah.
23:36
Lisa Nichols: I mean, the the the thing that really makes you guys
23:40
Lisa Nichols: stand out, I love the whole fur, you know, the financial, intellectual,
23:44
Lisa Nichols: relational, that whole I mean, the way that I look at it,
23:49
Lisa Nichols: Gary, when I think about it, it's a holistic approach
23:52
Gary Baker: Yes.
23:52
Lisa Nichols: To serving someone.
23:54
Lisa Nichols: It really is.
23:55
Lisa Nichols: It's a holistic approach, you know.
23:57
Lisa Nichols: Yeah.
23:58
Lisa Nichols: They
23:59
Gary Baker: And and I will say this and I do mean this and and this
24:02
Gary Baker: is something that's like most people that know me like there's certain hot buttons
24:05
Gary Baker: for me.
24:06
Gary Baker: I I agree with you.
24:07
Gary Baker: It is a whole person approach.
24:09
Gary Baker: It is a whole life approach.
24:11
Gary Baker: But this is the thing that I am I am, like, most passionate
24:15
Gary Baker: about and protective of is this, is back to the fur.
24:19
Gary Baker: You can lose money and go make more money.
24:21
Gary Baker: You know, you can go to school and learn a new, you know, you
24:23
Gary Baker: can the the industry can change or whatever it is and you can learn
24:27
Gary Baker: a new skill set, whatever it is.
24:29
Gary Baker: But relational means that you're getting someone's heart.
24:34
Gary Baker: And you cannot I can manipulate money.
24:36
Gary Baker: I can manipulate intellectual things.
24:38
Gary Baker: People do it all the time.
24:39
Gary Baker: You get into the business of manipulating hearts to make more money or
24:43
Gary Baker: create intellectual processes and you're going down a dangerous path because if
24:48
Gary Baker: you break someone's heart, they will remember that forever.
24:52
Gary Baker: But on the flip side, if you
24:55
Gary Baker: inspire someone's heart, if you motivate someone's heart, if you care
24:59
Gary Baker: for someone's heart and you genuinely can show that, that's a
25:03
Gary Baker: whole different level of relationship.
25:07
Gary Baker: And so I am overly protective of humans' hearts and
25:11
Gary Baker: our clients' hearts and what they are because my point is if you're gonna
25:14
Gary Baker: give me your greatest fears, your greatest dreams, your greatest visions,
25:18
Gary Baker: your greatest passions, your greatest doubts, concerns, whatever it is,
25:22
Gary Baker: one, I want our team to be experts on helping you with that.
25:25
Gary Baker: But two, I don't take that lightly.
25:30
Lisa Nichols: That is that is good.
25:32
Lisa Nichols: You know, and as you were saying that Gary, the thought just
25:36
Lisa Nichols: occurred to me, you know, you can inspire, you
25:40
Lisa Nichols: can break.
25:41
Lisa Nichols: Right?
25:42
Lisa Nichols: And in both of those scenarios, there's a ripple effect
25:46
Gary Baker: That's it.
25:47
Lisa Nichols: To that.
25:48
Lisa Nichols: There's a law of multiplicity that comes into play, and that can either
25:52
Lisa Nichols: be for good or for bad.
25:56
Gary Baker: Yeah.
25:56
Gary Baker: Now now you're gonna make me tear up because you you at least of
25:59
Gary Baker: all people on this earth, you get exactly what I'm talking about, and you
26:02
Gary Baker: know the core of it because you lead that way, and you've seen both
26:05
Gary Baker: sides.
26:06
Gary Baker: Yes.
26:06
Gary Baker: And and as a business owner and people, we have to make these decisions.
26:09
Gary Baker: And and culture matters and people matter.
26:11
Gary Baker: And this is why people trust you and follow you and all of those
26:14
Gary Baker: things.
26:14
Gary Baker: I hate to say it.
26:16
Gary Baker: And I know how smart Greg is too.
26:17
Gary Baker: So Greg is very smart.
26:18
Gary Baker: So maybe he he's the brains, you know.
26:20
Lisa Nichols: Smart yeah.
26:21
Lisa Nichols: He's he's brain.
26:23
Lisa Nichols: He's on another level.
26:24
Gary Baker: He's on a whole another level.
26:25
Gary Baker: But here's the thing.
26:27
Gary Baker: They wouldn't follow you if it wasn't for your heart.
26:30
Gary Baker: And that's where trust comes from because that's where empathy comes from.
26:32
Gary Baker: That's where authenticity comes from.
26:35
Gary Baker: They follow you, I follow you.
26:36
Gary Baker: We've been friends for, you know, fifteen years now or whatever it's been because
26:40
Gary Baker: of your heart.
26:42
Lisa Nichols: Yeah.
26:43
Lisa Nichols: Well, I appreciate that.
26:44
Lisa Nichols: Well, I tell you what, I've got lots more questions for Gary, but we
26:47
Lisa Nichols: need to take a quick break and we'll be right back with Gary Banker
26:51
Lisa Nichols: on the Something Extra podcast.
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27:23
Lisa Nichols: So welcome back, everyone, to the Something Extra podcast with my
27:27
Lisa Nichols: dear friend, Gary Baker.
27:29
Lisa Nichols: We have been having so much fun.
27:30
Lisa Nichols: It's just, been amazing, Gary, just to hear your wisdom,
27:35
Lisa Nichols: and, we've been talking about a lot.
27:38
Lisa Nichols: You know, your firm is really designed to help their your clients
27:43
Lisa Nichols: live exceptional lives, and we've talked about fur, you know,
27:47
Lisa Nichols: all of those, the intersection of all of those.
27:50
Lisa Nichols: But let me talk to you a little bit about leadership in your team
27:54
Lisa Nichols: because you do have an amazing team there, and you guys have received
27:58
Lisa Nichols: lots of accolades, innovation firm of the year, humanitarian service
28:02
Lisa Nichols: award, and I know that you were one hundred.
28:05
Lisa Nichols: So congratulations on that.
28:07
Lisa Nichols: But let me ask you, what is your philosophy when it comes to building
28:11
Lisa Nichols: high performance teams, Gary?
28:14
Lisa Nichols: How does it start?
28:16
Gary Baker: Oh, wow.
28:17
Gary Baker: So,
28:19
Gary Baker: you're you're asking a great question at a very interesting
28:23
Gary Baker: time in my life.
28:24
Gary Baker: So, I'm gonna break down my life into kinda two components.
28:28
Gary Baker: So the the first half of life, it was this kind of entrepreneurial person
28:32
Gary Baker: that takes a different type of skill set.
28:35
Gary Baker: A lot of those childhood skill sets that I needed, the, you know, resilience
28:39
Gary Baker: and just focus and drive and ambition and all of those things, that's that's
28:43
Gary Baker: what helps, I think, an entrepreneur, like, just get through all the stuff that
28:47
Gary Baker: they need to get through to get to a point to where they feel
28:49
Gary Baker: like they're a business owner.
28:51
Gary Baker: And once you become a business owner, it changes the dynamic to where now,
28:55
Gary Baker: to your point, which is dead on, it's not about you anymore.
28:59
Gary Baker: It's about the team.
29:00
Gary Baker: And it's about what the team can do.
29:04
Gary Baker: Period.
29:05
Gary Baker: And so to create a high performing team, and that that's what I love
29:08
Gary Baker: about where we are now as an entity.
29:10
Gary Baker: And so I may have shared this with you, but we recently launched our,
29:15
Gary Baker: life leadership and business consulting firm called Evoliation
29:19
Gary Baker: that is led by a gentleman named Paul Hott which has been a phenomenal
29:23
Gary Baker: experience for me alone because he is actually the one that
29:27
Gary Baker: is still training me on how to be a better leader, how to lead
29:30
Gary Baker: a high performing team, but ultimately how to build, a better company.
29:35
Gary Baker: And so it's great to have somebody that is right next door that is
29:38
Gary Baker: taking all of my kind of life planning, relational planning, principles, etcetera, but turning
29:42
Gary Baker: it into this overarching business model.
29:44
Gary Baker: And so, to be brief, what I have learned in the last probably twelve
29:48
Gary Baker: to eighteen months is that, first, you definitely have to have
29:52
Gary Baker: a sense of purpose and drive so that people can rally around it.
29:57
Gary Baker: The second part is once you have that in place, then the next part
30:01
Gary Baker: is you have to the the team has to have a personal connection to
30:05
Gary Baker: the purpose.
30:05
Gary Baker: Meaning it can't just be the CEO's purpose or the entrepreneur's purpose it has
30:09
Gary Baker: to be some way that you have to understand your team member's purpose and
30:13
Gary Baker: how their purpose is found in the overarching purchase.
30:17
Gary Baker: So there has to be like a center and then all circles around it
30:20
Gary Baker: kind of have to overlap.
30:22
Gary Baker: Mhmm.
30:22
Gary Baker: Because that's what you want is consistent, that's where engagement comes from.
30:26
Gary Baker: That's where passion, drive, all of those, you know, working later, working harder, etcetera,
30:29
Gary Baker: because you all want the same thing.
30:32
Gary Baker: So there's the next part.
30:33
Gary Baker: Then you get into that, you know, the notion of psychological safety,
30:37
Gary Baker: which means that it's a whole different environment than being an entrepreneur.
30:40
Gary Baker: An entrepreneur is about going fast and making a lot of pivots.
30:44
Gary Baker: A business owner is about going slow so you can go faster and
30:48
Gary Baker: arguably bigger, which means you have to voice
30:52
Gary Baker: concerns, questions, doubts, worries, all of those things.
30:56
Gary Baker: And so I'll give you a perfect example.
30:57
Gary Baker: We just had our strategy meeting two, three days ago and one of the
31:00
Gary Baker: people on the team openly shared, this is what I'm fearful of, this is
31:04
Gary Baker: what I'm concerned with, this is what's bothering me.
31:07
Gary Baker: And I told her afterwards, I said, I am so grateful that you shared
31:10
Gary Baker: all of those things because now I know what you're thinking on the inside
31:13
Gary Baker: and now we have to figure out a way to alleviate those concerns.
31:17
Gary Baker: So she was seen, she was heard, we got better from it.
31:21
Gary Baker: But that's what you need to slow down to make sure like, it's like
31:24
Gary Baker: you're building a foundation because you want the bricks and the mortar to stick.
31:28
Gary Baker: And And in order for it to stick, then you have to create that
31:31
Gary Baker: environment that you can make sure that you're properly setting the right brick at
31:35
Gary Baker: the right time without any hesitancy because everybody's on board.
31:38
Gary Baker: But you have to create the environment that allows that to happen.
31:41
Gary Baker: And then last but not least, you gotta get into accountability and responsibility.
31:45
Gary Baker: And accountability and responsibility is because we have a purpose, because
31:49
Gary Baker: your purpose is embedded in this, and because we have this zone of psychological
31:54
Gary Baker: safety to air out any of your concerns, any of your questions, any of
31:55
Gary Baker: your doubts, well then we all have to go to work.
31:55
Gary Baker: And you questions,
31:57
Gary Baker: any of your doubts, well then we all have to go to work and
31:59
Gary Baker: get our stuff done.
32:01
Gary Baker: And that's where a level of accountability and responsibility takes hold.
32:04
Gary Baker: But if you're feeling the sense of purpose, you feel like you're connected
32:08
Gary Baker: to where the company is going and and have the same kind of vision,
32:11
Gary Baker: etcetera, and you feel open that you can share your concerns,
32:15
Gary Baker: accountability and responsibility should almost be easy.
32:18
Gary Baker: Because the only reason you don't take accountability for something or responsibility is that
32:23
Gary Baker: you didn't do something in the first three tiers.
32:26
Lisa Nichols: That's so good.
32:27
Lisa Nichols: That is so good, Gary.
32:29
Lisa Nichols: Yeah.
32:29
Gary Baker: I'm telling you, Paul's good.
32:31
Gary Baker: Paul has treated you well.
32:34
Lisa Nichols: That is that is really good.
32:36
Lisa Nichols: I like that.
32:39
Lisa Nichols: Well, can you can you tell me this?
32:42
Lisa Nichols: I mean, you've learned, as have I, lots of leadership lessons.
32:46
Lisa Nichols: But what is one lesson, maybe, Gary, that you learned the
32:50
Lisa Nichols: hard way?
32:52
Gary Baker: Yeah.
32:53
Gary Baker: So, you know, you you only learn by reconciling the past
32:57
Gary Baker: and and taking all of, you know, the hardships.
32:59
Gary Baker: And so, again, as I mentioned before, back to my childhood, I'm fine with
33:03
Gary Baker: the ups and downs.
33:05
Gary Baker: I look at downs differently now.
33:07
Gary Baker: I look at at downs as absolute learning environments because when you're going down,
33:11
Gary Baker: you're only down for a reason.
33:13
Gary Baker: It could be external, you know, the markets, the industry, you know, whatever it
33:16
Gary Baker: may be, or it could be something going on internally, but that actually is
33:20
Gary Baker: a healthy thing because that is where you're basically reviewing the foundation of what
33:24
Gary Baker: your future growth is going to be built on.
33:26
Gary Baker: So in a strange way, I avoided negative situations
33:30
Gary Baker: or downturns because I thought it slowed down the process and when I was
33:34
Gary Baker: an entrepreneur that's probably half true.
33:36
Gary Baker: But now that we're more of a business owner kind of mindset, I am
33:40
Gary Baker: constantly seeking those cracks in the foundation or what we're missing and how do
33:44
Gary Baker: we need to speculate or whatever we mean to do, which means I have
33:47
Gary Baker: to have more patience and grace and understanding and go slower.
33:52
Gary Baker: And by doing that, I actually get to listen to people, hear their opinions,
33:56
Gary Baker: hear their thoughts, which is it's it's exceptional to hear what other
34:00
Gary Baker: people's ideas can do to fill those cracks.
34:02
Gary Baker: So it's not even like here's a crack and now I have to go
34:05
Gary Baker: fix it.
34:06
Gary Baker: It's here's a crack, how do you want us to fix it?
34:09
Gary Baker: And then they take ownership and responsibility in that.
34:11
Gary Baker: And so what I've learned is when you go fast, in theory
34:16
Gary Baker: you may get a little bit further, but you miss everything along the road.
34:20
Gary Baker: It's like when you're driving eighty miles an hour down the road, you know,
34:23
Gary Baker: everything's just whipping by you and you never get to see the sights or
34:27
Gary Baker: have the conversations because you're just so focused on the destination.
34:31
Gary Baker: And on the flip side, when you're going twenty, thirty, forty miles down the
34:34
Gary Baker: road, you get to slow down.
34:35
Gary Baker: And even if you get into the passenger seat or the back seat, you
34:38
Gary Baker: get to see everything, you get to have the conversations, you get to learn
34:41
Gary Baker: about people.
34:42
Gary Baker: And so and and there's a a mix of this and it kind of
34:45
Gary Baker: gets into something that, you know, we were talking about just on the break
34:48
Gary Baker: of leading this exceptional life.
34:51
Gary Baker: And and I'll just liken this to also leading an exceptional company.
34:55
Gary Baker: That the best way to help live an exceptional life and build an exceptional
34:59
Gary Baker: company, be an exceptional leader is the combination of success and fulfillment.
35:05
Gary Baker: So self success is drive ambition, it's the accolades,
35:09
Gary Baker: it's the awards, it's the monetary value, it's the results of
35:13
Gary Baker: doing the activity, you know, success or failure.
35:16
Gary Baker: Fulfillment is everything you get along the way.
35:19
Gary Baker: It's everything that you even overcome along the way or experienced.
35:24
Gary Baker: And one of our good friends, John O'Leary and I were talking about our
35:28
Gary Baker: business, and I texted him about three years ago, and I and because we
35:31
Gary Baker: joked that we're building the arch, like, he builds one side, I build another
35:35
Gary Baker: side.
35:35
Gary Baker: So for his side with his movies coming out is going a lot faster
35:38
Gary Baker: than my side, so I gotta really pick it up.
35:40
Gary Baker: But what I asked him was I said, you know over the last ten
35:43
Gary Baker: years of us sharing all these war stories like did you enjoy it?
35:46
Gary Baker: Did you have fun?
35:47
Gary Baker: And he said, of course I did.
35:49
Gary Baker: And at that moment like I really didn't and it was because I was
35:52
Gary Baker: so focused on success I missed all the fulfillment.
35:56
Gary Baker: And so this back half of life, I will absolutely trade success for
36:00
Gary Baker: fulfillment because oftentimes I found myself successful
36:04
Gary Baker: by myself.
36:05
Gary Baker: I found my success, you know, without other people or just what
36:09
Gary Baker: I wanted.
36:10
Gary Baker: And I'm like, I'm not spending the next ten, fifteen years of my life
36:15
Gary Baker: alone and just what I want.
36:16
Gary Baker: And I'm frankly enjoying hearing from other people and learning from other people and
36:20
Gary Baker: growing our team and watching what they can do.
36:22
Gary Baker: And so that that exceptional part of the thing and, you know, even part
36:26
Gary Baker: of your, you know, something extra, do not lose sight of the fact that
36:29
Gary Baker: fulfillment should be equal to, if not even greater than success.
36:33
Gary Baker: Otherwise, that success will not be worth it.
36:36
Lisa Nichols: Yeah.
36:37
Lisa Nichols: That is so rich, Gary.
36:40
Lisa Nichols: I mean, because success without the fulfillment part is not
36:45
Lisa Nichols: an exceptional life.
36:47
Lisa Nichols: No.
36:47
Lisa Nichols: I mean, how many people do we know that the success, they've got
36:51
Lisa Nichols: all the accolades, they've they've got to the top, you know, to the summit,
36:55
Lisa Nichols: if you will, financially, all of these things.
36:58
Lisa Nichols: But if if you get there and to your
37:02
Lisa Nichols: point, there's no one that you've brought along with you, I mean, that's
37:07
Lisa Nichols: I it's not an exceptional life.
37:08
Lisa Nichols: It's not a fulfilled.
37:10
Lisa Nichols: So I love talking about not just the destination.
37:14
Lisa Nichols: Right?
37:14
Lisa Nichols: But it's enjoying the journey along the way, and I think that that's what
37:18
Lisa Nichols: John was talking about.
37:19
Lisa Nichols: So I I love love that and could not could not agree
37:23
Lisa Nichols: with you more in that.
37:25
Lisa Nichols: But, you know, sometimes it is a little bit of an oxymoron, though, don't
37:28
Lisa Nichols: you think, Gary?
37:29
Lisa Nichols: Because so many leaders, they wanna go fast.
37:32
Lisa Nichols: It's like charge harder, charge harder, and they don't take time.
37:36
Lisa Nichols: It could kind of, a little adage or a little
37:40
Lisa Nichols: saying along the way, take time to smell the roses.
37:43
Lisa Nichols: Take time to smell the roses along the way.
37:46
Gary Baker: And see and this is where I don't know this for certain, but this
37:49
Gary Baker: is absolutely what we're focused on, you know, with our companies, is if you
37:53
Gary Baker: chase success with the hope that you get to fulfillment, which to your point
37:57
Gary Baker: of smelling the roses is, they say take time, you know, like a marginal
38:01
Gary Baker: amount of time to smell the roses, but then you miss the whole rose.
38:04
Gary Baker: So my point is is if you change your mindset to say, I wanna
38:08
Gary Baker: have success so I can be fulfilled, I don't know that that actually is
38:12
Gary Baker: gonna happen.
38:13
Gary Baker: However, if you can become successful at being fulfilled,
38:18
Gary Baker: it is actually and I'm living it and seeing it in the last couple
38:21
Gary Baker: of years, it's actually amazing to see how you actually get more success.
38:26
Gary Baker: It's just different.
38:27
Gary Baker: It's just different.
38:28
Gary Baker: But it's so I I just I wanna be successful at being fulfilled.
38:34
Lisa Nichols: I love that.
38:35
Lisa Nichols: That's that's beautiful.
38:37
Lisa Nichols: That's that's that's beautiful.
38:39
Lisa Nichols: So let's say that again if we can.
38:42
Lisa Nichols: So if you are hoping to be successful so you'll be
38:46
Lisa Nichols: fulfilled,
38:47
Lisa Nichols: It's really about being successful at being fulfilled.
38:51
Gary Baker: That's it.
38:51
Gary Baker: And then I'm gonna Is that
38:52
Lisa Nichols: right?
38:52
Lisa Nichols: Yeah.
38:52
Gary Baker: And I'm gonna take it a step further.
38:54
Gary Baker: So so think about it as a as an equation and kind of like
38:57
Gary Baker: an infinity cycle to where you have success on one side and fulfillment on
39:00
Gary Baker: the other and you want that infinity loop to just be going back and
39:03
Gary Baker: forth and kind of feeding each other.
39:05
Gary Baker: Mhmm.
39:06
Gary Baker: Well, the cross line in the center is your purpose.
39:10
Gary Baker: S o if you lose sight of your purpose, your fulfillment bucket starts
39:14
Gary Baker: to get siphoned off, and that's what happens.
39:16
Gary Baker: It starts to to get smaller and smaller because the purpose starts to become
39:20
Gary Baker: monetary value, you know, something else, and any person that has a true purpose
39:25
Gary Baker: of that that leads to fulfillment, this is the difference, because I can have
39:28
Gary Baker: a purpose of making more money, well that's just more success, but if I
39:32
Gary Baker: have a true purpose of becoming fulfilled, the only way you get
39:36
Gary Baker: fulfillment is by serving and helping other people.
39:41
Lisa Nichols: Amen.
39:42
Lisa Nichols: That's a mic drop right there.
39:44
Lisa Nichols: You know, Gary, that is a mic drop.
39:46
Lisa Nichols: Because that for me, I'm like, it's really not at the end of the
39:50
Lisa Nichols: day, it's about at the end of my life, it's gonna be,
39:54
Lisa Nichols: like, how many people,
39:57
Lisa Nichols: you know, did I make an impact on?
39:59
Lisa Nichols: What's the difference that I made in people's lives really?
40:02
Lisa Nichols: You know, it's gonna be the the currency, I think, you know, that we
40:06
Lisa Nichols: need to be looking at at the end of our life.
40:09
Gary Baker: I I appreciate that.
40:10
Gary Baker: And I'm gonna take it two steps further just to to honor you because
40:13
Gary Baker: I, you know, I want your listeners to know that, I think they know
40:15
Gary Baker: that, I want you to know this that I mean Lisa in Saint Louis,
40:19
Gary Baker: you're like, you're the example of that.
40:20
Gary Baker: I mean, I know like your business goes through ups and downs, that's the
40:24
Gary Baker: success measure.
40:25
Gary Baker: But what you do for other leaders, and I see how much involvement you
40:29
Gary Baker: have in different organizations, that's your fulfillment bucket.
40:33
Gary Baker: What people admire you for isn't technology partner
40:37
Gary Baker: success.
40:37
Gary Baker: What What they admire you for is your focus on fulfillment, which,
40:42
Gary Baker: of course, leads back to success.
40:44
Gary Baker: You are running that infinity circle better than most people I've ever seen because
40:48
Gary Baker: you stayed true to your purpose and your faith.
40:52
Gary Baker: And so that's what people are attracted to.
40:54
Gary Baker: It's like, how does she have success and fulfillment without actually saying
40:58
Gary Baker: those words?
40:58
Gary Baker: That's basically what they're saying.
41:01
Gary Baker: And you get to live it every day.
41:03
Gary Baker: And that's how most companies, I think, should be led.
41:06
Gary Baker: That's the focus of, you know, evolution and what we believe in is is
41:09
Gary Baker: be successful so that you can be fulfilled.
41:13
Gary Baker: But the only way that you're going to do that is be successful at
41:16
Gary Baker: serving and helping other people.
41:19
Gary Baker: And that's the formula.
41:21
Lisa Nichols: Well, thank you for that, Gary.
41:23
Lisa Nichols: Thank you for that.
41:26
Lisa Nichols: Yeah.
41:26
Lisa Nichols: That was those were very kind words.
41:28
Lisa Nichols: I appreciate it.
41:28
Lisa Nichols: So you mentioned faith,
41:31
Lisa Nichols: and that is one way that you and I a big way that we
41:34
Lisa Nichols: have connected.
41:35
Lisa Nichols: So let me just ask you this.
41:37
Lisa Nichols: How has your faith guided you in both your business,
41:41
Lisa Nichols: your leadership, and, you know, the legacy that you wanna leave in this
41:46
Lisa Nichols: world?
41:49
Gary Baker: Well, this just kinda hit me.
41:51
Gary Baker: So, I'll tell three stories to kinda summarize my my life in, like, three
41:55
Gary Baker: phases.
41:55
Gary Baker: So when I was younger, I did not have faith in my life and
41:59
Gary Baker: I just had to figure out life, but I found faith in other people
42:02
Gary Baker: and I didn't realize like a lot of the people who took me under
42:05
Gary Baker: their wings or allowed me to stay with them or, you know, was my
42:08
Gary Baker: baseball coach or whatever it is that they did, I didn't realize that most
42:12
Gary Baker: of those people were faith filled.
42:14
Gary Baker: And that's why they were doing it because that's just what faith filled peoples
42:17
Gary Baker: do.
42:17
Gary Baker: So like those faithful people helped me grow into the person that I am
42:21
Gary Baker: today.
42:22
Gary Baker: Like every time I'd go to my grandparents house we'd also go to church,
42:25
Gary Baker: you know, or they would talk about it in some way shape or form.
42:28
Gary Baker: They weren't religious people at all, but it was a part of their routine.
42:31
Gary Baker: And so, faith filled people help other people, like I just
42:35
Gary Baker: said, it's it's the part of the process.
42:37
Gary Baker: So, going to a bible story because I didn't have faith growing up, didn't
42:41
Gary Baker: understand the bible, didn't know how to pray, didn't understand any of those things
42:43
Gary Baker: so, when I really came to faith was the story of Lazarus where
42:48
Gary Baker: you know it's Jesus' friend and when he found out that he had passed
42:52
Gary Baker: he wept.
42:53
Gary Baker: That's when I realized that when I was having my worst nights, you know,
42:57
Gary Baker: as a a kid that I would say, you know, I wouldn't wish this
43:00
Gary Baker: on their wish this on, you know, my worst night or my worst enemy.
43:04
Gary Baker: Not that there were horrendous nights, like I said, I was always fine, which
43:07
Gary Baker: is a blessing in some way.
43:08
Gary Baker: It's just the environment was chaotic.
43:10
Gary Baker: But I would say, you know, I wouldn't wish this on my worst enemy,
43:13
Gary Baker: and I would think, why am I doing this by myself?
43:15
Gary Baker: How am I by myself?
43:16
Gary Baker: Well, it's just because I didn't have faith and I didn't know that Christ
43:19
Gary Baker: is really sitting there right with me.
43:21
Gary Baker: That he is equally weeping with me saying this isn't right, this
43:25
Gary Baker: isn't who you are, this isn't what it's gonna be about.
43:28
Gary Baker: But if you don't know him, you don't know that he's sitting right there
43:31
Gary Baker: next to you.
43:32
Gary Baker: Mhmm.
43:32
Gary Baker: And by hearing that story and every time I hear the story of Lazarus
43:35
Gary Baker: I realize he's weeping with us when we're going through those hard challenging times.
43:39
Gary Baker: And so faith started to become a part of my life.
43:42
Gary Baker: Then growing, you know, in the twenties and thirties and, you know, I started
43:46
Gary Baker: to realize, okay, this business model and quote and when I put on my
43:50
Gary Baker: entrepreneur hat could be successful.
43:53
Gary Baker: And and every time that I lost my way, it's
43:57
Gary Baker: when the dial of purpose left serving somebody else
44:01
Gary Baker: and went to growing the business model or growing the the, you know,
44:05
Gary Baker: the product or the model or the tool or the thing that I was
44:08
Gary Baker: doing that didn't have to do with people.
44:11
Gary Baker: Mhmm.
44:11
Gary Baker: That's when I when I took the dial off of purpose, that's when I
44:14
Gary Baker: would find myself alone.
44:16
Gary Baker: Because it was about me and what I can create and what I could
44:19
Gary Baker: do and my ego and all of those things and I realized, okay, I
44:23
Gary Baker: didn't know what was happening.
44:24
Gary Baker: Now looking back, I do.
44:25
Gary Baker: And that's where by having that benchmark of faith in your life, that would
44:29
Gary Baker: always bring me back to what this is about which is serving people.
44:33
Gary Baker: And so now you get to this last stage or this next stage where
44:36
Gary Baker: I am now of this success and fulfillment.
44:39
Gary Baker: God gives us all, gifts, talents, all of these immeasurable, you know, things
44:43
Gary Baker: that we can do.
44:45
Gary Baker: He does not, I mean I can say this with the level of certainty
44:47
Gary Baker: and anybody I think who has you know, in the sense of faith it
44:49
Gary Baker: just doesn't make sense logically, he only gives you those tools so that you
44:53
Gary Baker: can serve other people, so you can help his people.
44:57
Lisa Nichols: Absolutely.
44:58
Gary Baker: And therefore the more people you help, the more fulfillment you come from it,
45:02
Gary Baker: the more tools and skill sets he gives you.
45:04
Gary Baker: So so now in this next phase, I'm never gonna learn lose that
45:08
Gary Baker: that dial of purpose of serving other people And I will always just
45:12
Gary Baker: rest on my faith that when I'm going through downturns or dealing with frustrations
45:16
Gary Baker: or, you know, just different situations I may go through, I know that I
45:19
Gary Baker: have my faith right there next to me.
45:21
Gary Baker: I know when I'm losing my compass is when I take my eye off
45:24
Gary Baker: of serving other people.
45:26
Gary Baker: And I know that the end goal of anything that we build
45:30
Gary Baker: will be measured in how many people we've served not in the mandatory
45:35
Gary Baker: value that we've created.
45:36
Lisa Nichols: Yeah, that's so good Gary.
45:39
Lisa Nichols: That is so good.
45:42
Lisa Nichols: Yeah.
45:43
Lisa Nichols: I always say my faith is what keeps me centered.
45:47
Gary Baker: Yes.
45:48
Lisa Nichols: That's what keeps me centered.
45:50
Lisa Nichols: That's what keeps me grounded because my purpose is found
45:55
Lisa Nichols: through my faith and and that is Jesus came to serve.
45:58
Lisa Nichols: Right?
45:59
Lisa Nichols: Not to be served.
46:00
Lisa Nichols: He came to serve.
46:01
Lisa Nichols: He was the greatest example of that.
46:03
Lisa Nichols: And so I could not agree with you more when you when you lose
46:07
Lisa Nichols: sight of that, then that is when, you know,
46:11
Lisa Nichols: you get really off balance and yeah.
46:14
Lisa Nichols: So my faith is what really keeps me grounded and centered.
46:18
Gary Baker: Well, and this is where, like, I'll just share, like, our individual stories.
46:21
Gary Baker: So you see, like, timing of faith and how it just shows up.
46:23
Gary Baker: So I didn't have faith growing up, but I got I I received resilience
46:28
Gary Baker: and all of these other kind of tools.
46:30
Gary Baker: So now that I have faith, I can utilize all of that that kind
46:34
Gary Baker: of, you know, tools to help other people, you know, navigate their their kind
46:38
Gary Baker: of downturns in life and the things that they're going through to help them
46:41
Gary Baker: kind of center to to find faith or to do whatever.
46:44
Gary Baker: But the beauty is is I also receive my faith by watching
46:48
Gary Baker: someone like you and, you know, and I do hope you really understand like
46:52
Gary Baker: the the meaning you are to me and to probably all the people that
46:54
Gary Baker: you've interviewed and you're around.
46:56
Gary Baker: You were given a gift that your faith came to you early.
47:00
Gary Baker: And you stuck with it though to live it.
47:03
Gary Baker: That's what the courage is is you receive the gift early and then you
47:06
Gary Baker: stuck with it so that someone like me could receive the gift of faith
47:10
Gary Baker: later on in life, but then have a pathway to follow of what does
47:14
Gary Baker: it look like to live.
47:16
Gary Baker: And so that's how the world's supposed to work.
47:18
Gary Baker: We learn from each other.
47:20
Lisa Nichols: Amen to that.
47:21
Lisa Nichols: No.
47:21
Lisa Nichols: I always say we we were creative for community and we do.
47:25
Lisa Nichols: We learn from each other.
47:25
Lisa Nichols: That's why I love this podcast so much, Gary, because I get to have
47:29
Lisa Nichols: amazing people like you on and then get to share you with everyone else,
47:34
Lisa Nichols: and we learn from each other, no doubt.
47:36
Lisa Nichols: Well, I've got just a couple more questions for you.
47:38
Lisa Nichols: You're an adjunct professor now at WashU.
47:40
Lisa Nichols: You earned your MBA.
47:42
Lisa Nichols: How does it feel now to give back in that way to
47:46
Lisa Nichols: your alma mater?
47:48
Gary Baker: Yeah.
47:49
Gary Baker: So I'll I'll tell you a funny story that when I went to get
47:52
Gary Baker: my MBA there, again, I was on the success track, which
47:56
Gary Baker: I wanted to get in there, get my MBA as fast as possible, and
47:59
Gary Baker: then leave.
48:01
Gary Baker: And my point is is I didn't walk around campus, I didn't get to
48:03
Gary Baker: know a lot of people, I just wanted the degree so that I could
48:07
Gary Baker: show, like, I have some level of intellect or I have some validation or
48:11
Gary Baker: I have something or needed something to put on my wall.
48:13
Gary Baker: And and I did want to learn, and I did learn a lot from
48:16
Gary Baker: the school, but I didn't soak it all in.
48:19
Gary Baker: And so now when I leave class, I end up talking to students
48:24
Gary Baker: for an hour and a half, you know, sometimes after class, because I'm soaking
48:27
Gary Baker: every minute of it in.
48:29
Gary Baker: And when I walk around the campus, sometimes I'll just look up at the
48:33
Gary Baker: buildings and the architecture and everything and go, I can't believe I get to
48:37
Gary Baker: teach here.
48:37
Gary Baker: It's it's amazing.
48:39
Gary Baker: But I also just reflect on, I can't believe how much I missed when
48:43
Gary Baker: I actually was here as a student.
48:44
Gary Baker: And so back to that success and fulfillment, that's one thing I definitely remind
48:48
Gary Baker: the students in our classes.
48:50
Gary Baker: Don't miss every single thing that's around you in these moments
48:54
Gary Baker: because you're never gonna get them back.
48:57
Gary Baker: And so I'm just grateful that I have appreciation for the building and
49:01
Gary Baker: the environment and, you know, and ultimately what I get to do now with
49:03
Gary Baker: the students.
49:05
Lisa Nichols: Mhmm.
49:05
Lisa Nichols: Well, I was gonna say, you know, what are you what are you teaching
49:08
Lisa Nichols: the students?
49:09
Lisa Nichols: And I bet that's what you're teaching them, Gary, is not to miss, you
49:13
Lisa Nichols: know, to to slow down and just appreciate and enjoy the journey.
49:17
Lisa Nichols: Right?
49:19
Gary Baker: You nailed it.
49:19
Gary Baker: And and so it's a leadership class and it's around, like, relational intelligence, but
49:23
Gary Baker: this is how I kind of position it is is I really believe that
49:26
Gary Baker: leadership is taught the wrong way in our society and this
49:30
Gary Baker: is what I mean by that.
49:31
Gary Baker: Is leadership is basically external which means you can go into
49:36
Gary Baker: Barnes and Noble's or, you know, Amazon whatever and buy ten leadership books.
49:40
Gary Baker: And those are ten people who are flat out googers on their respective topics
49:44
Gary Baker: and content, etcetera.
49:45
Gary Baker: But they're trying to get you to believe in their version of leadership or
49:49
Gary Baker: for you to understand like how you can apply these different aspects, you know,
49:52
Gary Baker: their their topics to you.
49:55
Gary Baker: Well, if you don't know who you are, you don't even know what to
49:59
Gary Baker: apply.
50:00
Gary Baker: And so I teach leadership from the inside out.
50:03
Gary Baker: Mhmm.
50:04
Gary Baker: What I mean is is I will spend two thirds of the class helping
50:08
Gary Baker: them understand every single thing that goes on inside
50:12
Gary Baker: their history, their generational influences, their parental influence, the societal
50:17
Gary Baker: influences, the forms of value that we're all chasing, their mindset.
50:22
Gary Baker: I want them to understand that they need to understand who they are and
50:25
Gary Baker: then they write this in a document, it's like their own constitution.
50:29
Gary Baker: And if you think about this, there's been I think twenty seven amendments to
50:32
Gary Baker: the constitution.
50:34
Gary Baker: There's been eleven thousand proposed.
50:38
Gary Baker: So if our country Wow.
50:39
Gary Baker: If our country doesn't have a document, I'm not saying it's the best document,
50:42
Gary Baker: it's a working document, it's, you know, continues to improve, but it's a pretty
50:45
Gary Baker: sound document that if we have this document, eleven
50:50
Gary Baker: thousand have to go through this document or this filter and it only produces
50:53
Gary Baker: twenty seven changes in someone's life.
50:56
Gary Baker: On the flip side, if they don't have that filter or that document for
50:59
Gary Baker: themselves or our country, there's eleven thousand proposed changes
51:03
Gary Baker: and life just becomes chaos.
51:05
Gary Baker: And most people are living in chaos because they're getting
51:10
Gary Baker: eleven thousand things of ways to live their life or eleven thousand leadership,
51:14
Gary Baker: you know, tactics, techniques, or whatever it is to be a better leader.
51:17
Gary Baker: And they don't know what to apply it to because they don't have their
51:21
Gary Baker: constitution.
51:21
Gary Baker: They don't have their leadership guide.
51:24
Lisa Nichols: Yeah.
51:24
Lisa Nichols: They don't know who they are.
51:26
Lisa Nichols: That is an amazing metaphor.
51:29
Lisa Nichols: That is an amazing I love that.
51:30
Lisa Nichols: I won't forget that, Gary.
51:32
Lisa Nichols: Well, let me ask you this.
51:33
Lisa Nichols: This is called something extra.
51:37
Lisa Nichols: What do you believe is the something extra that every leader needs?
51:42
Gary Baker: That is the easiest question to answer on the face of the planet.
51:48
Gary Baker: You just have to love people.
51:50
Lisa Nichols: Yeah.
51:52
Lisa Nichols: I
51:54
Lisa Nichols: I I believe that.
51:57
Lisa Nichols: You've got to genuinely love people.
52:01
Gary Baker: That's all that matters.
52:02
Gary Baker: That's all that will matter.
52:03
Gary Baker: That's all that will be remembered.
52:06
Gary Baker: It's it's the closest thing to Christ that we can get and live on
52:10
Gary Baker: this earth, and it's the thing that matters the most to every other human
52:13
Gary Baker: being on this earth.
52:15
Lisa Nichols: Mhmm.
52:16
Lisa Nichols: Mhmm.
52:16
Lisa Nichols: He was the perfect model for that.
52:18
Lisa Nichols: Right?
52:18
Lisa Nichols: Gary too.
52:19
Lisa Nichols: He gave everything.
52:21
Gary Baker: No more leadership books.
52:22
Gary Baker: Just read the Bible.
52:23
Lisa Nichols: Just read the Bible.
52:24
Lisa Nichols: He gave everything because of one thing, and that was
52:29
Lisa Nichols: love, his love for us.
52:31
Lisa Nichols: So, my friend, this has been so good.
52:34
Lisa Nichols: I appreciate you so much, and we just we just need to spend more
52:38
Lisa Nichols: and more and more time together.
52:39
Lisa Nichols: That's what needs to happen.
52:42
Gary Baker: Well, I you you need to stop doing so many things in the community
52:45
Gary Baker: and slow down just so you can, like, be, you know, in one place
52:48
Gary Baker: for more than thirty minutes.
52:49
Gary Baker: So this is about the longest.
52:51
Gary Baker: I've known you for fifteen years.
52:52
Gary Baker: We talk all the time and it's, you know, five minutes, you know, five
52:55
Gary Baker: second text or whatever.
52:56
Lisa Nichols: Yes.
52:57
Gary Baker: But I loved it.
52:57
Gary Baker: I look forward to it.
52:58
Gary Baker: Lisa, you are a fine human being and I'm just grateful to have you,
53:02
Gary Baker: in my world, so thank you for being you.
53:04
Lisa Nichols: Absolutely.
53:06
Lisa Nichols: Thank you, Gary.
53:08
Announcer: Thank you for listening to today's show.
53:10
Announcer: Something Extra with Lisa Nichols is a Technology Partners production.
53:14
Announcer: Copyright Technology Partners Inc two thousand and nineteen.
53:17
Announcer: For show notes or to reach Lisa, visit tpi dot co
53:21
Announcer: slash podcast.
53:23
Announcer: Don't forget to leave a review on Apple Podcasts, Google Play, or wherever
53:27
Announcer: you listen.