Latest / Tech Leadership with Fexingo: Engineering Managers, CTOs, and Technical Leadership Conversations
How One CTO Uses Blameless Postmortems to Build a Learning Culture
In this episode of Tech Leadership with Fexingo, Lucas and Luna explore how engineering leaders can move beyond finger-pointing by institutionalizing blameless postmortems. They examine the case of a fintech startup whose CTO transformed incident response after a costly production outage, reducing repeat incidents by 60 percent in six months. The hosts break down the step-by-step process: writing a factual timeline, identifying system contributions, and creating action items without assigning fault. They also discuss common pitfalls, like turning postmortems into veiled performance reviews…
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