235: 'How Olson Kundig Scaled AI Adoption Across a 300-Person Firm', with Marlene Chen and Blair Payson
Marlene Chen and Blair Payson join the podcast to talk about how a firm known for design, not technology, actually puts new tools to work. We explore the office-wide crit they ran to surface friction points across every role and experience level, the shift that took their visualization team from three people to effectively 150, and the messy reality of adoption: rogue folders on personal desktops, a surprise surge in software licenses, and the slow work of change management inside a 300-person practice.
This episode is especially relevant for firm leaders, design technologists, and anyone…
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