Latest / One on One With a Professional / TRUITY CREDIT UNION

Transcript

TRUITY CREDIT UNION · One on One With a Professional

• 0:03
  Speaker 1: Good morning, good morning, good morning, and welcome, welcome, welcome.
• 0:06
  Speaker 1: It's time now for one on one with the pro
• 0:08
  Speaker 1: and from Truity Credit Union. We have Nicole McKinney in
• 0:12
  Speaker 1: here like you've never been here before. How you doing, Nicole,
• 0:15
  Speaker 1: You're one of my favorites. You keep coming back for more.
• 0:18
  Speaker 2: I'm good. How are you doing?
• 0:20
  Speaker 1: Just absolutely super? But you know, if Truity Credit Union
• 0:25
  Speaker 1: wasn't a doing such a bang up job before, they're
• 0:28
  Speaker 1: doing it even better today. I understand you're giving one
• 0:31
  Speaker 1: hundred dollars bills.
• 0:33
  Speaker 2: Yes we are. We're really excited. We just kicked off
• 0:35
  Speaker 2: our summer promotion. It's for our hundred dollars checking and
• 0:39
  Speaker 2: so if you are an existing member and you do
• 0:41
  Speaker 2: not have a checking account, you qualify for that hundred dollars,
• 0:44
  Speaker 2: or if you want to come in and open an account,
• 0:46
  Speaker 2: you get one hundred dollars, no strings attached.
• 0:48
  Speaker 1: Wow, it's that easy, huh?
• 0:49
  Speaker 2: Is it's that easy?
• 0:51
  Speaker 1: So if you've been driving by the Downtown facility or
• 0:54
  Speaker 1: the new Wow I call it really artsy one down
• 0:59
  Speaker 1: there on the Washington, just pop in and ask about it. Yeah,
• 1:04
  Speaker 1: the next thing you know, you know, if you one
• 1:05
  Speaker 1: hundred dollars richer, and you're working with a whole team
• 1:08
  Speaker 1: of people that really have your best interest at heart
• 1:11
  Speaker 1: because you're a member.
• 1:13
  Speaker 2: Suddenly, yes you're a member. We give you one hundred dollars.
• 1:16
  Speaker 2: You can take that and go spend it however you like.
• 1:19
  Speaker 1: So, wow, that's great. Now, when we talk about credit Union,
• 1:24
  Speaker 1: we often say truity a better way to bank. So
• 1:29
  Speaker 1: credit union is a little bit different than a bank.
• 1:32
  Speaker 1: A lot of similar things. But what's the difference between
• 1:36
  Speaker 1: a bank and a credit union.
• 1:38
  Speaker 2: So we're a not for profit, so whenever you become
• 1:41
  Speaker 2: a member, you're a part owner. We're banks. Whenever you
• 1:45
  Speaker 2: invest your money, it goes back to the shareholders. So
• 1:47
  Speaker 2: we actually give it back to our members for lower
• 1:51
  Speaker 2: loan rates and for higher savings rates.
• 1:54
  Speaker 1: That really works. Well, Yeah, pays to be a member.
• 1:57
  Speaker 1: It does. Yeah, big rewards all the way around. Now,
• 2:02
  Speaker 1: we have something that it's kind of neat, kind of
• 2:06
  Speaker 1: helps you save. It's called the name it save It.
• 2:10
  Speaker 1: How does this work?
• 2:11
  Speaker 2: Yeah, so you can actually open up and name it
• 2:13
  Speaker 2: save it. It's our high yield savings right now, it's
• 2:16
  Speaker 2: at three point seventy five percent interest. You can name
• 2:20
  Speaker 2: it whatever you'd like. So I've had mine be in
• 2:22
  Speaker 2: the past, like a typical vacation that we were going
• 2:25
  Speaker 2: to take, so we can save towards it. I've got
• 2:27
  Speaker 2: one for my girls for college. Just you name it,
• 2:31
  Speaker 2: you can save it.
• 2:32
  Speaker 1: Wow. It makes it easy because suddenly you've got that goal.
• 2:36
  Speaker 1: You can visualize it. Yeah, it has a name, so
• 2:40
  Speaker 1: it's it's yours.
• 2:41
  Speaker 2: Yeah, your own right, I know.
• 2:43
  Speaker 1: But it does really help you be more disciplined in
• 2:47
  Speaker 1: a fun.
• 2:47
  Speaker 2: Way, in a fun way. It also has higher savings rates,
• 2:51
  Speaker 2: so it's.
• 2:51
  Speaker 1: Always fun when you have the rates coming with you.
• 2:54
  Speaker 2: Yes, so you're able to earn more on your money,
• 2:57
  Speaker 2: so then you're actually getting more out of your investment.
• 3:00
  Speaker 1: They're very good, very good, and Trudy Credit Union is
• 3:04
  Speaker 1: a wonderful business in our community, but you're also in
• 3:08
  Speaker 1: other communities. Now. I remember we were just talking just
• 3:12
  Speaker 1: before we went on the air. It looks like things
• 3:14
  Speaker 1: in pa Huska about ready to break around and get
• 3:17
  Speaker 1: things rocking and rolling.
• 3:18
  Speaker 2: Yes, we're so excited to be in Bahusca. We're hopefully
• 3:21
  Speaker 2: I'm going to be open this winter, so that's kind
• 3:25
  Speaker 2: of our plan. And right now, if you're waiting for
• 3:28
  Speaker 2: us to come to Bahusca, you can get a Husky
• 3:30
  Speaker 2: Spirit card and so every time you swipe that card,
• 3:34
  Speaker 2: at portion goes back to their school.
• 3:35
  Speaker 1: Now, we played the little ad on k onetv dot
• 3:39
  Speaker 1: com quite a bit and we see all kinds of cards. Now,
• 3:43
  Speaker 1: these spirit cards these a lot of different area schools, right, Yes.
• 3:49
  Speaker 2: So we actually have one for Bartasville and then we
• 3:51
  Speaker 2: have one for Dewey as well, and then we also
• 3:54
  Speaker 2: have one for wool of Rock too. So every time
• 3:56
  Speaker 2: you swipe those cards, a portion goes back to the
• 3:59
  Speaker 2: schools and then to Wool of Rock as well.
• 4:01
  Speaker 1: Nice.
• 4:02
  Speaker 2: Yeah, it's great.
• 4:03
  Speaker 1: I like the way this all comes together. You know
• 4:06
  Speaker 1: what I often see too is that every now and
• 4:08
  Speaker 1: then when I cover the school board meetings, who do
• 4:13
  Speaker 1: you walk in there with a nine foot check.
• 4:15
  Speaker 2: Yes, we love doing that. We actually gave one away
• 4:19
  Speaker 2: to Bartsville at the end of school and so that
• 4:22
  Speaker 2: was really nice to be able to give those funds
• 4:24
  Speaker 2: back to the school and for them to use them
• 4:26
  Speaker 2: as they need.
• 4:27
  Speaker 1: And it's as easy as just saying, hey, can I
• 4:30
  Speaker 1: have a Spirit card?
• 4:31
  Speaker 2: Yep, you can come into any of our branches and
• 4:33
  Speaker 2: get a spirit card. Yeah, and you can actually take
• 4:36
  Speaker 2: it home. You don't have to wait seven to ten
• 4:38
  Speaker 2: business days.
• 4:40
  Speaker 1: See folks convening. It's right there, right there. Yes, I understand.
• 4:44
  Speaker 1: You've got a nice little thing up in ned Dewey.
• 4:47
  Speaker 2: Yes, our ITM and Dewey. It's very heavily trafficked. It's
• 4:51
  Speaker 2: been a great ad in Dewey. So people can utilize
• 4:55
  Speaker 2: that on their way into town or on their way home.
• 4:58
  Speaker 2: You can deposit cash or and you can also talk
• 5:01
  Speaker 2: to a live teller as well well.
• 5:03
  Speaker 1: Sign up again, So you pull into what appears to
• 5:06
  Speaker 1: be an automated you know thing, and the person you're
• 5:10
  Speaker 1: talking to it's not a recording, correct, this is an
• 5:14
  Speaker 1: actual person, Yes, who is helping you with your questions
• 5:19
  Speaker 1: or whatever you need to do.
• 5:21
  Speaker 2: Yeah, my gosh, I know. So if you forgot your
• 5:23
  Speaker 2: pin number, or if you didn't have your card on you, you
• 5:26
  Speaker 2: can hit the live teler option and they can look
• 5:29
  Speaker 2: up your account for you and you can still get cash.
• 5:32
  Speaker 1: How nice is that? Yeah? How nice? Is that?
• 5:34
  Speaker 2: So convenient?
• 5:35
  Speaker 1: True to Credit Union. We've got our our foot up
• 5:39
  Speaker 1: footprint up in Kansas too, where is it? Lawrence?
• 5:43
  Speaker 2: Lawrence and then olaitha Kansas. So in the Johnson County area.
• 5:46
  Speaker 1: Okay, that's right up there by Kansas City. Yeah. So
• 5:49
  Speaker 1: if we've got to the Chiefs game and you're like
• 5:50
  Speaker 1: going in, there's my way the McCurdy union. We're good.
• 5:55
  Speaker 1: But the thing is, if you have you know, a
• 5:58
  Speaker 1: card through it works anywhere.
• 6:01
  Speaker 2: It does the city that you service it does. So
• 6:05
  Speaker 2: we actually have shared branching, so it's what credit unions do.
• 6:09
  Speaker 2: So if you're traveling and you have a Truty credit
• 6:11
  Speaker 2: Union account, you can look up on our app or
• 6:14
  Speaker 2: online to see the nearest shared branch. So if you
• 6:16
  Speaker 2: need to go with draw money or deposit money, or
• 6:20
  Speaker 2: pay a loan while you're out traveling, you can do
• 6:22
  Speaker 2: that and you don't have to pay the fees.
• 6:25
  Speaker 1: Wow, that's amazing. One thing that I like about Truity
• 6:30
  Speaker 1: Credit Union is I always feel like I'm engaged with
• 6:34
  Speaker 1: what's going on, whether it's with my you know, savings account.
• 6:41
  Speaker 1: I do have a card that finance to Trudy, but
• 6:46
  Speaker 1: just about anything that is worth my while will pop
• 6:50
  Speaker 1: up right there on the website, including I can check
• 6:54
  Speaker 1: it anytime day or night. Yes, you'll have my credit score.
• 6:59
  Speaker 2: Yes, our app and our our website are very user friendly,
• 7:03
  Speaker 2: and we're constantly updating those to stay up with the times.
• 7:07
  Speaker 2: So your cards, your funds are all secure. You can
• 7:10
  Speaker 2: access your credit score, you can track your spending, you
• 7:14
  Speaker 2: can move money, pay loans. It's very convenient.
• 7:19
  Speaker 1: You even have a little person that'll pop up in
• 7:21
  Speaker 1: a little box up there and you know, help you.
• 7:25
  Speaker 2: Yes, yeah, So if you have a question and you
• 7:28
  Speaker 2: don't have time to call in, you can actually enter
• 7:30
  Speaker 2: our bot and so you can ask a question. It
• 7:32
  Speaker 2: goes to a live person here in Bardoesville at our
• 7:36
  Speaker 2: Johnstone branch.
• 7:37
  Speaker 1: Well, you know I that I had to use that once. Yeah,
• 7:41
  Speaker 1: I'm thankful. I actually saved some money there you go,
• 7:44
  Speaker 1: and it was just boom boom boom, but I'll get
• 7:46
  Speaker 1: to someone. By golly, they got me someone and remedy
• 7:50
  Speaker 1: on the way and remedy saved the day. Yeah, that
• 7:55
  Speaker 1: that was actually pretty cool. So we really are quite modern. Yes,
• 8:00
  Speaker 1: we are the technological wonders of the day.
• 8:04
  Speaker 2: Yes, so.
• 8:05
  Speaker 1: And once again, you have a call center there too.
• 8:08
  Speaker 1: So if you don't feel good about the computer, and
• 8:12
  Speaker 1: I know that there are a handful of folks who
• 8:14
  Speaker 1: really they look at that and they just say.
• 8:19
  Speaker 2: Yeah, yes, so if you do want to call, you
• 8:22
  Speaker 2: can call our contact center. You will speak to a
• 8:25
  Speaker 2: live person that is here at our Bartisville branch and
• 8:29
  Speaker 2: so they can help you with any of your questions.
• 8:31
  Speaker 1: Okay, So once again I want to remind folks that
• 8:34
  Speaker 1: if you open a checking account with Truly Credit Union
• 8:39
  Speaker 1: for a limited time, I guess yes, you can get
• 8:42
  Speaker 1: one hundred big old dollars.
• 8:45
  Speaker 2: Yeah, one hundred dollars. So right now we're doing our
• 8:48
  Speaker 2: summer checking promotion. If you have an account but don't
• 8:51
  Speaker 2: have a checking you can come and open one. You
• 8:53
  Speaker 2: get one hundred dollars. If you're looking to establish a
• 8:56
  Speaker 2: new banking relationship, come see us at Trudy Credit Union
• 9:00
  Speaker 2: at either our Johnstone branch or our branch off seventy five,
• 9:03
  Speaker 2: and we'd love to help you open one. You get
• 9:04
  Speaker 2: one hundred dollars, no strings attached.
• 9:07
  Speaker 1: Well, it doesn't get much better than that. You know.
• 9:10
  Speaker 1: Another thing I like about having cruity in our community
• 9:14
  Speaker 1: and is the fact that I can't go anywhere without
• 9:17
  Speaker 1: seeing somebody I know who worked at True. Yes, whether
• 9:21
  Speaker 1: I'm you know, going to an activity that's a civic
• 9:24
  Speaker 1: or nonprofit or a lot of it. You know, when
• 9:28
  Speaker 1: you have kids, you're at school a lot.
• 9:31
  Speaker 2: Yeah.
• 9:31
  Speaker 1: But you know what, so a lot of people from
• 9:34
  Speaker 1: Cruity who have kids, you guys are right here in
• 9:36
  Speaker 1: the neighborhood. It's not like, you know, zipping some place
• 9:40
  Speaker 1: way far away.
• 9:41
  Speaker 2: Yeah. So we're very thankful that our employees love to
• 9:45
  Speaker 2: be out in the community volunteering their time, giving back.
• 9:49
  Speaker 2: We actually have an event that we're going to help
• 9:52
  Speaker 2: with this weekend on Juneteenth at Unity Square. So we're
• 9:57
  Speaker 2: going to have our trailer out there grilling some hot
• 9:59
  Speaker 2: dogs giving those away.
• 10:01
  Speaker 1: You know, that trailer gets a lot of miles, it does.
• 10:05
  Speaker 1: I saw the trailer and maybe sampled a little bit
• 10:08
  Speaker 1: of the Where's fins beater at an eldercare about a
• 10:13
  Speaker 1: month ago. Yeah, at the dinner with friends we did.
• 10:17
  Speaker 1: We guys served up dinner.
• 10:18
  Speaker 2: We did. We served hamburgers and hot dogs. You can
• 10:21
  Speaker 2: even catch me sometimes behind the grill. So I was
• 10:24
  Speaker 2: helping out grilling up some hot dogs and my friend
• 10:28
  Speaker 2: Tim was actually grilling burgers. And we had some great
• 10:31
  Speaker 2: staff from Truity there serving. So it was a really
• 10:34
  Speaker 2: fun event and we were really excited to be able
• 10:36
  Speaker 2: to partner with elder Care that is.
• 10:39
  Speaker 1: Just so good. You know, the last thing I would
• 10:41
  Speaker 1: think of is that my financial institution it has a
• 10:49
  Speaker 1: food truck. Yeah, but they didn't. You do it for
• 10:52
  Speaker 1: a lot of nonprofits and a lot of the good
• 10:55
  Speaker 1: causes and everything. The funny thing is, if you drive
• 10:57
  Speaker 1: by on Johnson sometimes we see it kind of parked
• 11:01
  Speaker 1: out there, just inside, just outside your parking deck. Yes,
• 11:04
  Speaker 1: and that's a nice little calling card if you asked me.
• 11:08
  Speaker 2: It is. And during the spring and summer months we
• 11:12
  Speaker 2: put that trailer to good use several events. Sometimes we
• 11:15
  Speaker 2: do to a day you never know what you're gonna find.
• 11:18
  Speaker 2: But you'll actually see it at Sizzling Summer at Unity
• 11:22
  Speaker 2: Square as well, so we hand out free items there
• 11:24
  Speaker 2: as well. And so we love to put that to
• 11:27
  Speaker 2: good use, and our employees love to work it.
• 11:29
  Speaker 1: Well. I gotta tell you, it's just one of those
• 11:33
  Speaker 1: things of goodwill and that's just kind of the way
• 11:36
  Speaker 1: it works. And again, the name it Save It program
• 11:39
  Speaker 1: is available too. So if you're looking to perhaps save
• 11:43
  Speaker 1: for something special, maybe it's graduation, maybe it's a vacation,
• 11:47
  Speaker 1: maybe it's a brand new car. Yes, you can definitely
• 11:52
  Speaker 1: do that. Some folks even say I'm going to save
• 11:55
  Speaker 1: for a house. And you know what, if you're going
• 11:58
  Speaker 1: to be doing that, start to day, please and start
• 12:03
  Speaker 1: at true to Credit Union. You got people who know
• 12:06
  Speaker 1: things we do.
• 12:08
  Speaker 2: We have experts in our mortgage department, consumer lending, and
• 12:12
  Speaker 2: in our accounts. They're very knowledgeable and trained, and so
• 12:15
  Speaker 2: they can help any member out with any questions that
• 12:17
  Speaker 2: they have.
• 12:18
  Speaker 1: You know, you have such great resources, not online but
• 12:21
  Speaker 1: also with the people who work. I can only speak
• 12:25
  Speaker 1: to the downtown location because I haven't gone into the
• 12:27
  Speaker 1: pretty one down on Washington Union, but I'm often taking
• 12:32
  Speaker 1: care of business downtown. But if the teller can't answer
• 12:37
  Speaker 1: the question, guess what you got to like this whole
• 12:40
  Speaker 1: rows and rows of people. I thought I had no
• 12:43
  Speaker 1: idea what they did. You know what they do. They
• 12:46
  Speaker 1: help you, the customer, navigate through any kind of something
• 12:51
  Speaker 1: that you don't understand, or perhaps have introduced you to
• 12:55
  Speaker 1: something that can actually help you.
• 12:56
  Speaker 2: Yes, hard with Credit Unions are people helping people, and
• 13:01
  Speaker 2: so that's what we strive to do is to help
• 13:03
  Speaker 2: our members the best that we can and serve them
• 13:06
  Speaker 2: the best that we can. And so that is something
• 13:08
  Speaker 2: that we pride ourselves in.
• 13:11
  Speaker 1: And they're very very conscientious folks. They're going to meet
• 13:16
  Speaker 1: you where you are, and you're not going to get overwhelmed.
• 13:19
  Speaker 1: It's not like somebody going, hey, hey, hey, let's tell
• 13:22
  Speaker 1: you something. That's not how it goes. It's more like,
• 13:24
  Speaker 1: how can we help you? Yes, not how can I
• 13:29
  Speaker 1: help myself while I help you? Exactly, completely opposite of that. Yes,
• 13:33
  Speaker 1: and my goodness, six, where do you find these folks
• 13:37
  Speaker 1: if they all live here in town? Pretty right?
• 13:39
  Speaker 2: Yes, we have several that live here in town. We
• 13:41
  Speaker 2: have some that drive in. But again, we're just really
• 13:44
  Speaker 2: thankful we have great employees.
• 13:46
  Speaker 1: Yeah. So once again we have our downtown. And if
• 13:51
  Speaker 1: you're ever in line, and I doubt that you will,
• 13:54
  Speaker 1: because folks will, You've got plenty of tailers. Take a
• 13:58
  Speaker 1: look at the muror, because every time I take a
• 14:01
  Speaker 1: look at the mirror, I go on, that wasn't there
• 14:03
  Speaker 1: last time? Yeah, Oh it was there, I just didn't
• 14:06
  Speaker 1: see it, you know. Yeah, And so that's always kind
• 14:09
  Speaker 1: of a passive way to have a little bit of
• 14:11
  Speaker 1: fun there too. But also, if you have any questions,
• 14:14
  Speaker 1: you can go online, you can go on telephone, or
• 14:18
  Speaker 1: by golly, you can even do it in person.
• 14:21
  Speaker 2: Yes, yeah, get the personal touch. Yeah, we can help
• 14:25
  Speaker 2: you in branch, online through our mobile app or call in.
• 14:29
  Speaker 1: Very good. Hey, Nicole, I want to thank you for
• 14:31
  Speaker 1: coming in. And you know it's a little warm out there,
• 14:35
  Speaker 1: but I understand Jordy even has air conditioning going on
• 14:38
  Speaker 1: in there. We did, Grant Alrighty, thank you for being
• 14:43
  Speaker 1: with us today and folks, thank you for watching you
• 14:46
  Speaker 1: in on our one on one with the pro with
• 14:49
  Speaker 1: Truity Credit Union right here on K one, the one
• 14:52
  Speaker 1: you trust, stay