Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - September 22nd, 2021

Transcript

MC Fireside Chats - September 22nd, 2021 · MC Fireside Chats, an Outdoor Hospitality Podcast

• 0:51
  Good
• 0:51
  morning,
• 0:52
  everybody.
• 0:52
  Welcome
• 0:52
  to
• 0:52
  another
• 0:53
  episode
• 0:53
  of
• 0:53
  MC
• 0:53
  Fireside
• 0:54
  Chats.
• 0:54
  My
• 0:54
  name
• 0:54
  is
• 0:55
  Brian
• 0:55
  Searl
• 0:55
  with
• 0:55
  Insider
• 0:56
  Perks
• 0:56
  and
• 0:56
  Modern
• 0:57
  Campground
• 0:57
  here
• 0:58
  as
• 0:58
  always
• 0:58
  with
• 0:58
  Cara
• 0:59
  Csizmadia
• 1:00
  from
• 1:00
  the
• 1:00
  Canadian
• 1:00
  Camping
• 1:01
  RV
• 1:01
  Council
• 1:02
  and
• 1:02
  Mr.
• 1:02
  Darryle
• 1:02
  Busa
• 1:03
  my
• 1:03
  editor
• 1:03
  in
• 1:04
  chief
• 1:04
  at
• 1:04
  Modern
• 1:05
  Campground.
• 1:06
  We're
• 1:06
  really
• 1:06
  excited
• 1:07
  to
• 1:07
  bring
• 1:07
  you
• 1:07
  another
• 1:07
  episode
• 1:07
  today.
• 1:09
  Seizing
• 1:09
  background
• 1:10
  behind
• 1:10
  me
• 1:10
  that
• 1:10
  I
• 1:10
  didn't
• 1:11
  try
• 1:11
  really
• 1:11
  hard
• 1:11
  for
• 1:12
  this
• 1:12
  week.
• 1:12
  I
• 1:12
  apologize.
• 1:13
  You
• 1:13
  were
• 1:15
  literally
• 1:15
  going
• 1:15
  to
• 1:15
  leave
• 1:16
  and
• 1:16
  go
• 1:16
  on
• 1:16
  vacation
• 1:17
  right
• 1:17
  after
• 1:17
  this
• 1:18
  to
• 1:18
  Jasper
• 1:18
  national
• 1:19
  park.
• 1:19
  Excited
• 1:19
  about
• 1:19
  that.
• 1:20
  But
• 1:20
  we're
• 1:20
  really
• 1:20
  excited
• 1:21
  today
• 1:21
  to
• 1:21
  be
• 1:21
  talking
• 1:21
  about
• 1:22
  outdoors.
• 1:22
  We've
• 1:22
  got
• 1:23
  Jennifer
• 1:23
  Young,
• 1:23
  who
• 1:23
  is
• 1:24
  the
• 1:24
  co-founder
• 1:25
  and
• 1:25
  chief
• 1:25
  marketing
• 1:26
  officer
• 1:26
  and
• 1:27
  probably
• 1:27
  27
• 1:28
  other
• 1:28
  things
• 1:29
  that
• 1:29
  aren't
• 1:29
  under
• 1:29
  bio
• 1:30
  or
• 1:30
  outdoorsy.
• 1:31
  And
• 1:31
  we're
• 1:31
  going
• 1:31
  to
• 1:31
  just
• 1:32
  do
• 1:32
  a
• 1:32
  deep
• 1:32
  dive
• 1:32
  into
• 1:33
  here
• 1:33
  and
• 1:33
  talk
• 1:33
  about
• 1:33
  how
• 1:34
  this
• 1:34
  ties
• 1:34
  into
• 1:34
  the
• 1:35
  campground
• 1:35
  and
• 1:35
  RV
• 1:35
  park
• 1:35
  industry.
• 1:36
  Some
• 1:36
  of
• 1:36
  her
• 1:36
  vision,
• 1:37
  where
• 1:37
  door's
• 1:38
  he
• 1:38
  came
• 1:38
  from
• 1:38
  all
• 1:38
  that
• 1:38
  kind
• 1:39
  of
• 1:39
  stuff.
• 1:39
  And
• 1:39
  so
• 1:40
  Cara,
• 1:40
  where
• 1:40
  do
• 1:40
  we
• 1:40
  want
• 1:41
  to
• 1:41
  start?
• 1:41
  I
• 1:41
  think
• 1:41
  we
• 1:41
  should
• 1:42
  have
• 1:42
  Ms.
• 1:42
  Young
• 1:43
  introduce
• 1:43
  herself,
• 1:43
  right?
• 1:44
  Is
• 1:44
  it
• 1:44
  miss
• 1:44
  or
• 1:44
  Mrs.
• 1:46
  Yeah.
• 1:46
  Yeah.
• 1:46
  I
• 1:46
  would
• 1:47
  feel
• 1:47
  like
• 1:47
  they,
• 1:47
  an
• 1:47
  intro
• 1:48
  from
• 1:48
  general
• 1:48
  would
• 1:48
  be
• 1:49
  amazing.
• 1:49
  I
• 1:49
  am,
• 1:49
  first
• 1:50
  of
• 1:50
  all,
• 1:50
  thanks
• 1:50
  guys
• 1:51
  for
• 1:51
  having
• 1:51
  me
• 1:51
  there
• 1:52
  really
• 1:52
  appreciate
• 1:52
  it.
• 1:53
  Cara,
• 1:53
  happy
• 1:53
  to
• 1:53
  see
• 1:53
  you
• 1:54
  again,
• 1:54
  virtually
• 1:55
  is
• 1:55
  the
• 1:55
  way
• 1:55
  it
• 1:55
  goes
• 1:56
  up
• 1:56
  late.
• 1:57
  My
• 1:57
  name
• 1:58
  is
• 1:58
  Jennifer
• 1:59
  Young
• 1:59
  and
• 1:59
  USA,
• 1:59
  and
• 2:00
  one
• 2:00
  of
• 2:00
  the
• 2:00
  co-founders
• 2:01
  of
• 2:01
  outdoorsy
• 2:01
  and
• 2:02
  I
• 2:02
  am
• 2:02
  officially
• 2:02
  a
• 2:02
  Mrs.
• 2:03
  I
• 2:03
  am
• 2:03
  married
• 2:04
  to
• 2:04
  Jeff
• 2:04
  cadens
• 2:05
  and
• 2:06
  and
• 2:06
  thank
• 2:06
  you
• 2:06
  for
• 2:06
  having
• 2:07
  us.
• 2:07
  We
• 2:07
  started
• 2:08
  outdoorsy
• 2:08
  back
• 2:09
  in
• 2:09
  2014
• 2:10
  because
• 2:11
  we
• 2:12
  really
• 2:12
  wanted
• 2:12
  to
• 2:13
  live
• 2:13
  a
• 2:13
  life
• 2:13
  that
• 2:13
  was
• 2:14
  not
• 2:14
  trapped
• 2:15
  underneath
• 2:15
  fluorescent
• 2:16
  lights
• 2:16
  in
• 2:16
  office
• 2:17
  buildings
• 2:17
  and
• 2:17
  city
• 2:18
  centers.
• 2:19
  We
• 2:19
  both
• 2:20
  connected
• 2:20
  to
• 2:20
  and
• 2:20
  knew
• 2:21
  about
• 2:21
  the
• 2:21
  healing
• 2:22
  powers
• 2:22
  and
• 2:23
  benefits
• 2:23
  of
• 2:23
  time
• 2:23
  spent
• 2:24
  outdoors
• 2:24
  like
• 2:25
  a
• 2:25
  simple
• 2:25
  little
• 2:25
  day
• 2:26
  trip
• 2:26
  to
• 2:26
  do
• 2:26
  a
• 2:26
  little
• 2:27
  week.
• 2:27
  All
• 2:28
  the
• 2:28
  way
• 2:28
  to
• 2:28
  a
• 2:29
  full
• 2:29
  like
• 2:29
  week
• 2:30
  long,
• 2:30
  two
• 2:30
  week
• 2:30
  long
• 2:31
  road
• 2:31
  trip
• 2:31
  across
• 2:31
  the
• 2:32
  country.
• 2:32
  It
• 2:32
  didn't
• 2:32
  matter
• 2:33
  how
• 2:33
  long
• 2:34
  or
• 2:34
  short
• 2:34
  that
• 2:34
  the
• 2:35
  duration
• 2:35
  was.
• 2:36
  We
• 2:36
  always
• 2:37
  came
• 2:37
  back
• 2:37
  feeling
• 2:38
  more
• 2:38
  connected
• 2:39
  to
• 2:39
  ourselves,
• 2:40
  more
• 2:40
  connected
• 2:40
  to
• 2:40
  one
• 2:40
  another
• 2:41
  or
• 2:41
  clarity
• 2:42
  of
• 2:42
  thought
• 2:43
  was
• 2:43
  improved
• 2:44
  and
• 2:45
  we
• 2:45
  felt
• 2:45
  healthier
• 2:45
  and
• 2:45
  stronger.
• 2:46
  So
• 2:46
  that
• 2:47
  was
• 2:47
  our
• 2:47
  goal
• 2:47
  and
• 2:47
  our
• 2:48
  mission.
• 2:48
  And
• 2:49
  when
• 2:49
  we
• 2:49
  started
• 2:49
  figuring
• 2:50
  out
• 2:50
  how
• 2:50
  do
• 2:50
  we
• 2:50
  wrap
• 2:51
  a
• 2:51
  business
• 2:51
  around
• 2:51
  that?
• 2:52
  We
• 2:53
  moved
• 2:53
  into
• 2:54
  launching
• 2:54
  outdoors
• 2:55
  because
• 2:55
  it
• 2:55
  was
• 2:55
  the
• 2:55
  best
• 2:56
  way
• 2:56
  to
• 2:57
  get
• 2:57
  more
• 2:58
  people
• 2:58
  also
• 2:59
  able
• 2:59
  to
• 2:59
  access
• 3:00
  the
• 3:00
  outdoors
• 3:01
  and
• 3:01
  how
• 3:01
  we
• 3:01
  do
• 3:01
  that
• 3:02
  is
• 3:03
  basically
• 3:03
  bringing
• 3:04
  the
• 3:05
  18
• 3:05
  million
• 3:06
  recreational
• 3:07
  vehicles,
• 3:07
  camper
• 3:08
  vans,
• 3:08
  SUV,
• 3:09
  trucks,
• 3:09
  with
• 3:10
  rooftop
• 3:10
  tents,
• 3:10
  all
• 3:11
  online.
• 3:11
  So
• 3:11
  now
• 3:12
  thrivers.com.
• 3:13
  You
• 3:13
  can
• 3:13
  rent
• 3:14
  any
• 3:14
  of
• 3:14
  these
• 3:14
  we're
• 3:14
  in
• 3:15
  4,800
• 3:15
  cities.
• 3:16
  And
• 3:16
  it's
• 3:17
  as
• 3:17
  easy.
• 3:17
  It's
• 3:17
  as
• 3:18
  easy
• 3:18
  as
• 3:18
  a
• 3:18
  cash
• 3:19
  or
• 3:19
  an
• 3:19
  ATM
• 3:19
  machine,
• 3:20
  just
• 3:20
  go
• 3:20
  online
• 3:21
  search
• 3:21
  and
• 3:21
  find
• 3:21
  the
• 3:21
  vehicle
• 3:22
  in
• 3:22
  your
• 3:22
  name.
• 3:23
  And,
• 3:23
  hit
• 3:24
  off
• 3:24
  for
• 3:24
  the
• 3:24
  day,
• 3:25
  whether
• 3:25
  it's
• 3:25
  like
• 3:25
  lunch
• 3:26
  outside
• 3:26
  in
• 3:26
  a
• 3:26
  park
• 3:27
  or
• 3:27
  a
• 3:27
  road
• 3:27
  trip.
• 3:28
  Cool.
• 3:29
  Wow.
• 3:29
  Oh
• 3:30
  yeah.
• 3:30
  I
• 3:30
  love
• 3:31
  it.
• 3:31
  So
• 3:31
  I'm
• 3:31
  interested
• 3:32
  in
• 3:33
  kind
• 3:33
  of
• 3:33
  the
• 3:33
  fundamental
• 3:35
  process,
• 3:36
  maybe
• 3:36
  from
• 3:36
  a
• 3:36
  consumer
• 3:37
  side
• 3:37
  about
• 3:38
  how
• 3:38
  that
• 3:39
  works.
• 3:39
  So
• 3:40
  I
• 3:41
  can
• 3:41
  log
• 3:41
  onto
• 3:42
  your
• 3:42
  website
• 3:42
  and
• 3:43
  pick
• 3:43
  dates
• 3:44
  and
• 3:44
  my
• 3:44
  location,
• 3:45
  and
• 3:45
  then
• 3:46
  select
• 3:46
  from
• 3:47
  available
• 3:48
  units.
• 3:48
  Is
• 3:48
  that
• 3:48
  correct?
• 3:50
  You
• 3:50
  can
• 3:50
  share
• 3:50
  your
• 3:50
  screen
• 3:50
  to
• 3:51
  clear
• 3:51
  if
• 3:51
  you
• 3:51
  want.
• 3:53
  Yeah,
• 3:53
  it's
• 3:54
  it
• 3:54
  really
• 3:54
  is
• 3:54
  that
• 3:55
  easy
• 3:55
  now
• 3:55
  for
• 3:55
  us
• 3:56
  consumers,
• 3:56
  we
• 3:56
  have
• 3:56
  to
• 3:57
  make
• 3:57
  consumers.
• 3:58
  We
• 3:58
  have
• 3:58
  people
• 3:58
  that
• 3:59
  own
• 3:59
  RVs
• 4:00
  and
• 4:00
  find
• 4:01
  themselves
• 4:01
  only
• 4:02
  using
• 4:02
  the
• 4:02
  maybe
• 4:02
  two
• 4:03
  weekends
• 4:03
  of
• 4:03
  the
• 4:04
  year
• 4:04
  after
• 4:04
  the
• 4:04
  third
• 4:05
  year,
• 4:05
  they've
• 4:05
  had
• 4:05
  this
• 4:06
  RV
• 4:06
  in
• 4:06
  their
• 4:06
  driveway
• 4:07
  and
• 4:08
  outdoorsy
• 4:09
  is
• 4:09
  a
• 4:09
  great
• 4:09
  way
• 4:10
  for
• 4:10
  them
• 4:10
  to
• 4:11
  list
• 4:11
  their
• 4:11
  RV.
• 4:11
  Just
• 4:12
  as
• 4:12
  simple
• 4:12
  as
• 4:12
  going
• 4:12
  up,
• 4:13
  dorothy.com,
• 4:13
  clicking
• 4:14
  on
• 4:14
  restr
• 4:14
  RV,
• 4:15
  four
• 4:15
  steps.
• 4:16
  We
• 4:16
  take
• 4:16
  you
• 4:16
  through
• 4:16
  the
• 4:17
  process,
• 4:17
  which
• 4:17
  essentially
• 4:18
  is
• 4:18
  right
• 4:19
  at
• 4:19
  discretion.
• 4:20
  Upload
• 4:20
  photos
• 4:21
  qualified
• 4:22
  for
• 4:22
  insurance.
• 4:23
  It's
• 4:23
  one
• 4:23
  of
• 4:23
  our
• 4:24
  key
• 4:24
  differentiators
• 4:25
  at
• 4:25
  the
• 4:25
  company
• 4:26
  level
• 4:26
  is
• 4:26
  we
• 4:26
  also
• 4:27
  have
• 4:27
  the
• 4:27
  full
• 4:27
  suite
• 4:28
  of
• 4:28
  insurance
• 4:28
  products
• 4:29
  for
• 4:29
  RV
• 4:29
  owners.
• 4:30
  And
• 4:30
  then
• 4:30
  you
• 4:30
  publish
• 4:31
  your
• 4:31
  listing
• 4:32
  and
• 4:32
  you'll
• 4:32
  start
• 4:32
  getting
• 4:32
  bookings
• 4:33
  within
• 4:33
  a
• 4:33
  week.
• 4:34
  You
• 4:34
  might
• 4:34
  make,
• 4:35
  $2,000
• 4:36
  or
• 4:36
  $3,000,
• 4:37
  your
• 4:38
  first
• 4:38
  couple
• 4:38
  of
• 4:38
  weeks
• 4:38
  listing
• 4:39
  on
• 4:40
  the
• 4:40
  renter
• 4:40
  side,
• 4:41
  which
• 4:41
  is
• 4:41
  our
• 4:41
  other
• 4:41
  consumer.
• 4:42
  Yeah.
• 4:43
  It's
• 4:43
  as
• 4:43
  easy
• 4:43
  as
• 4:44
  that
• 4:44
  care,
• 4:44
  you
• 4:44
  basically
• 4:45
  just
• 4:45
  go
• 4:45
  shopping
• 4:46
  online
• 4:47
  and
• 4:47
  not
• 4:47
  only
• 4:48
  do
• 4:48
  we
• 4:49
  help
• 4:49
  you
• 4:49
  find
• 4:50
  vehicles
• 4:50
  that
• 4:50
  are
• 4:51
  in
• 4:51
  your
• 4:51
  price
• 4:51
  point
• 4:52
  or
• 4:52
  have
• 4:52
  the
• 4:52
  right
• 4:53
  number
• 4:53
  of
• 4:53
  beds
• 4:53
  or
• 4:54
  seat
• 4:54
  belts
• 4:54
  for
• 4:54
  your
• 4:55
  kids
• 4:55
  or
• 4:55
  pet.
• 4:57
  But
• 4:57
  you
• 4:57
  can
• 4:57
  also
• 4:57
  find
• 4:58
  owners
• 4:59
  that
• 4:59
  will
• 4:59
  throw
• 4:59
  in
• 5:00
  a
• 5:00
  ton
• 5:00
  of
• 5:00
  ad-ons
• 5:01
  for
• 5:01
  you.
• 5:01
  So
• 5:02
  if
• 5:02
  you
• 5:02
  want
• 5:02
  to
• 5:02
  do
• 5:03
  fishing
• 5:03
  or
• 5:03
  paddle
• 5:04
  boarding
• 5:05
  or
• 5:05
  a
• 5:05
  hiking
• 5:05
  trip,
• 5:06
  or
• 5:06
  just
• 5:06
  like
• 5:06
  a
• 5:06
  food
• 5:06
  trip
• 5:07
  you
• 5:07
  can
• 5:07
  find
• 5:07
  owners
• 5:08
  that
• 5:08
  will
• 5:08
  throw
• 5:09
  in
• 5:09
  all
• 5:09
  that
• 5:09
  stuff
• 5:10
  and
• 5:10
  included
• 5:10
  as
• 5:10
  part
• 5:11
  of
• 5:11
  the
• 5:11
  rental.
• 5:11
  So
• 5:11
  you
• 5:12
  don't
• 5:12
  have
• 5:12
  to
• 5:12
  worry
• 5:13
  about
• 5:13
  how
• 5:14
  do
• 5:14
  I
• 5:14
  pack
• 5:14
  for
• 5:14
  this
• 5:14
  trip?
• 5:15
  What
• 5:15
  do
• 5:15
  I
• 5:15
  bring,
• 5:16
  do
• 5:16
  I
• 5:16
  really
• 5:16
  want
• 5:16
  to
• 5:16
  buy
• 5:17
  this
• 5:17
  equipment
• 5:18
  in
• 5:18
  here?
• 5:18
  And
• 5:18
  then
• 5:19
  I
• 5:19
  have
• 5:19
  to
• 5:19
  store
• 5:19
  it
• 5:19
  in
• 5:20
  the
• 5:20
  locker.
• 5:20
  It's
• 5:20
  like
• 5:21
  a
• 5:21
  road
• 5:22
  trip
• 5:22
  in
• 5:22
  one
• 5:23
  or
• 5:23
  a
• 5:23
  road
• 5:23
  trip
• 5:23
  in
• 5:23
  a
• 5:24
  box.
• 5:24
  Yeah.
• 5:25
  Wow.
• 5:25
  I
• 5:25
  love
• 5:25
  it.
• 5:28
  I
• 5:28
  I
• 5:28
  haven't,
• 5:28
  I
• 5:28
  can't
• 5:29
  get
• 5:29
  my
• 5:29
  screenshare
• 5:30
  to
• 5:30
  work
• 5:30
  here,
• 5:31
  Brian,
• 5:31
  so
• 5:31
  I
• 5:31
  apologize
• 5:32
  for
• 5:32
  that.
• 5:33
  But
• 5:33
  I
• 5:33
  am
• 5:35
  scrolling
• 5:35
  through
• 5:35
  here,
• 5:36
  so
• 5:36
  they
• 5:38
  are,
• 5:38
  are
• 5:38
  the
• 5:38
  majority
• 5:39
  of
• 5:39
  your
• 5:39
  rentals
• 5:41
  drivable
• 5:42
  or
• 5:42
  they
• 5:42
  are
• 5:42
  or
• 5:43
  are
• 5:43
  we,
• 5:44
  is
• 5:44
  there
• 5:44
  the
• 5:44
  ability
• 5:45
  to
• 5:45
  rent
• 5:46
  a
• 5:46
  fifth
• 5:46
  wheel
• 5:46
  and
• 5:46
  have
• 5:47
  it
• 5:47
  dropped
• 5:47
  off
• 5:48
  and
• 5:48
  Yeah.
• 5:49
  Some
• 5:49
  of
• 5:49
  the
• 5:50
  most
• 5:50
  surprising
• 5:51
  things
• 5:51
  about
• 5:51
  our
• 5:52
  business
• 5:52
  are
• 5:52
  definitely
• 5:54
  the
• 5:54
  ease
• 5:55
  and
• 5:55
  the
• 5:55
  volume
• 5:56
  of
• 5:56
  having
• 5:57
  RVs
• 5:58
  delivered
• 5:59
  and
• 5:59
  where
• 5:59
  you
• 5:59
  can
• 5:59
  get
• 6:00
  them
• 6:00
  delivered.
• 6:00
  But
• 6:00
  60%
• 6:01
  of
• 6:02
  all
• 6:02
  of
• 6:02
  the
• 6:02
  owners
• 6:03
  on
• 6:03
  the
• 6:03
  platform
• 6:04
  offered,
• 6:04
  deliver
• 6:05
  deliverability
• 6:06
  as
• 6:06
  an
• 6:06
  option.
• 6:07
  So
• 6:07
  basically
• 6:08
  they'll
• 6:08
  take
• 6:09
  the
• 6:09
  RV,
• 6:09
  whether
• 6:10
  it's
• 6:10
  a
• 6:10
  fifth
• 6:10
  wheel
• 6:11
  or
• 6:11
  a
• 6:11
  teardrop,
• 6:12
  or
• 6:12
  even
• 6:13
  sometimes
• 6:13
  people
• 6:14
  who
• 6:14
  want
• 6:14
  like
• 6:14
  a
• 6:15
  drivable
• 6:15
  class
• 6:16
  B's
• 6:16
  delivered
• 6:17
  as
• 6:17
  well,
• 6:17
  because
• 6:18
  they
• 6:18
  might
• 6:18
  want
• 6:18
  you
• 6:18
  to
• 6:19
  drop
• 6:19
  it
• 6:19
  off
• 6:19
  at
• 6:19
  a
• 6:19
  local
• 6:20
  park,
• 6:20
  near
• 6:20
  a
• 6:20
  lake
• 6:21
  because
• 6:21
  a
• 6:21
  great
• 6:22
  spot,
• 6:22
  how
• 6:22
  to
• 6:22
  get
• 6:23
  in,
• 6:23
  how
• 6:23
  to
• 6:23
  set
• 6:23
  it
• 6:23
  up
• 6:24
  and
• 6:24
  they're
• 6:24
  trying
• 6:24
  to
• 6:24
  maximize
• 6:25
  their
• 6:25
  vacation
• 6:25
  time.
• 6:26
  And
• 6:26
  so
• 6:27
  they
• 6:27
  start
• 6:27
  off
• 6:27
  their
• 6:28
  trip
• 6:28
  by
• 6:28
  having
• 6:28
  it
• 6:29
  delivered,
• 6:29
  but
• 6:30
  then
• 6:30
  they
• 6:30
  might
• 6:30
  want
• 6:30
  to
• 6:30
  carry
• 6:31
  on
• 6:31
  from
• 6:32
  that
• 6:32
  state
• 6:32
  park
• 6:33
  or
• 6:33
  that
• 6:33
  location
• 6:34
  and
• 6:34
  go
• 6:34
  road
• 6:34
  trip
• 6:35
  for
• 6:35
  a
• 6:35
  couple
• 6:35
  of
• 6:35
  days.
• 6:36
  So
• 6:36
  they
• 6:36
  want
• 6:37
  a
• 6:37
  drivable
• 6:37
  delivered.
• 6:38
  So
• 6:38
  all
• 6:38
  types
• 6:39
  of
• 6:39
  different
• 6:39
  vehicles
• 6:40
  are
• 6:40
  delivered
• 6:41
  60%
• 6:42
  of
• 6:42
  all
• 6:42
  of
• 6:42
  our
• 6:42
  owners
• 6:43
  offer
• 6:43
  delivery.
• 6:44
  And
• 6:45
  it's
• 6:45
  a
• 6:45
  huge
• 6:46
  benefit,
• 6:46
  carrying
• 6:47
  on
• 6:47
  from
• 6:47
  that.
• 6:47
  This
• 6:47
  is,
• 6:48
  I
• 6:48
  don't
• 6:48
  know
• 6:48
  if
• 6:48
  anybody,
• 6:49
  I
• 6:49
  dunno,
• 6:49
  care
• 6:49
  if
• 6:49
  you
• 6:50
  love
• 6:50
  this
• 6:50
  sort
• 6:50
  of
• 6:50
  idea,
• 6:51
  but
• 6:51
  I
• 6:51
  do,
• 6:52
  I'm
• 6:52
  really
• 6:52
  big
• 6:52
  into
• 6:53
  convenience,
• 6:53
  because
• 6:54
  we
• 6:55
  don't
• 6:55
  have
• 6:55
  a
• 6:55
  lot
• 6:55
  of
• 6:55
  time
• 6:56
  and
• 6:56
  I
• 6:56
  really
• 6:56
  like
• 6:56
  to
• 6:56
  maximize
• 6:57
  my
• 6:57
  vacation.
• 6:58
  And
• 6:58
  so
• 6:59
  I'm
• 6:59
  into
• 7:00
  get
• 7:01
  it
• 7:01
  delivered
• 7:01
  and
• 7:02
  then
• 7:02
  also
• 7:02
  throw
• 7:03
  in
• 7:03
  all
• 7:03
  the
• 7:03
  convenience
• 7:04
  fees
• 7:05
  that
• 7:05
  we
• 7:05
  also
• 7:05
  offer.
• 7:05
  So
• 7:06
  if
• 7:06
  you
• 7:06
  don't
• 7:06
  want
• 7:06
  to
• 7:06
  have
• 7:06
  to
• 7:06
  deal
• 7:07
  with
• 7:07
  any
• 7:07
  of
• 7:07
  the
• 7:07
  setup,
• 7:08
  the
• 7:08
  tear
• 7:08
  down,
• 7:08
  or
• 7:09
  even
• 7:09
  any
• 7:09
  of
• 7:09
  the
• 7:09
  dumping
• 7:10
  of
• 7:10
  the
• 7:10
  tanks
• 7:11
  or
• 7:11
  the
• 7:11
  cleaning
• 7:12
  of
• 7:12
  the
• 7:12
  RV.
• 7:13
  No
• 7:13
  worries.
• 7:14
  You
• 7:14
  literally
• 7:15
  can
• 7:15
  have,
• 7:15
  you
• 7:16
  can
• 7:16
  just
• 7:16
  throw
• 7:16
  those
• 7:16
  in
• 7:17
  now.
• 7:17
  Owners
• 7:17
  will
• 7:17
  charge
• 7:18
  you
• 7:18
  a
• 7:18
  little
• 7:18
  bit
• 7:18
  to
• 7:18
  do
• 7:19
  that
• 7:19
  because
• 7:19
  it's
• 7:19
  work
• 7:20
  for
• 7:20
  them.
• 7:20
  But
• 7:20
  great.
• 7:21
  That
• 7:21
  means
• 7:22
  you're
• 7:22
  literally,
• 7:22
  it's
• 7:22
  like
• 7:23
  getting
• 7:23
  a
• 7:23
  hotel,
• 7:24
  a
• 7:24
  five-star
• 7:24
  hotel
• 7:25
  outdoors.
• 7:25
  You
• 7:26
  just
• 7:26
  like
• 7:26
  rock
• 7:27
  up
• 7:27
  to
• 7:28
  your
• 7:28
  hotel
• 7:28
  room,
• 7:29
  which
• 7:29
  is
• 7:29
  the
• 7:29
  vehicle
• 7:30
  stay
• 7:31
  there
• 7:31
  for
• 7:31
  the
• 7:32
  weekend
• 7:32
  or
• 7:32
  the
• 7:33
  week.
• 7:33
  And
• 7:33
  then
• 7:33
  the
• 7:33
  owners
• 7:34
  come
• 7:34
  and
• 7:34
  take
• 7:34
  care
• 7:34
  of
• 7:34
  everything.
• 7:35
  Cleaning,
• 7:35
  dumping,
• 7:36
  relocation.
• 7:37
  It's
• 7:37
  really
• 7:38
  such
• 7:38
  an
• 7:39
  awesome.
• 7:40
  Form
• 7:40
  of
• 7:40
  travel
• 7:40
  these
• 7:41
  days,
• 7:41
  particularly
• 7:42
  because
• 7:43
  it's
• 7:43
  outdoors.
• 7:44
  So
• 7:44
  if
• 7:44
  you're
• 7:44
  ever
• 7:44
  looking
• 7:45
  for
• 7:45
  safe
• 7:46
  travel,
• 7:46
  social
• 7:47
  distancing
• 7:47
  and
• 7:48
  being
• 7:48
  six
• 7:48
  foot
• 7:48
  away
• 7:49
  is
• 7:50
  almost
• 7:50
  built
• 7:51
  in
• 7:51
  to
• 7:51
  the
• 7:51
  experience,
• 7:52
  you're
• 7:52
  likely
• 7:52
  to
• 7:52
  be
• 7:53
  six
• 7:53
  feet
• 7:53
  away
• 7:53
  from
• 7:53
  a
• 7:54
  tree
• 7:54
  versus
• 7:55
  six
• 7:55
  feet
• 7:55
  away
• 7:55
  rather
• 7:56
  than
• 7:56
  being
• 7:58
  right.
• 7:59
  Yeah.
• 7:59
  No
• 7:59
  I
• 7:59
  love
• 8:00
  the
• 8:00
  ease
• 8:01
  and
• 8:01
  convenience,
• 8:02
  the
• 8:02
  accessibility
• 8:03
  stuff.
• 8:03
  I
• 8:04
  know,
• 8:04
  as
• 8:04
  a
• 8:04
  former
• 8:04
  campground
• 8:05
  owner,
• 8:05
  there's
• 8:05
  lots
• 8:05
  of
• 8:06
  folks
• 8:06
  who
• 8:06
  have,
• 8:07
  tons
• 8:07
  of
• 8:07
  desire
• 8:07
  to
• 8:08
  get
• 8:08
  out
• 8:08
  and
• 8:08
  experience
• 8:09
  it.
• 8:09
  And
• 8:09
  maybe
• 8:09
  not
• 8:10
  the
• 8:11
  well
• 8:11
  number
• 8:11
  one
• 8:11
  access
• 8:12
  to
• 8:12
  the
• 8:12
  equipment,
• 8:12
  but
• 8:12
  then
• 8:13
  also,
• 8:13
  the
• 8:13
  know-how
• 8:14
  to
• 8:14
  be
• 8:14
  able
• 8:14
  to
• 8:15
  deal
• 8:16
  with
• 8:16
  all
• 8:16
  the
• 8:16
  things
• 8:17
  that
• 8:17
  come
• 8:17
  along
• 8:17
  with
• 8:18
  with
• 8:18
  our
• 8:18
  being.
• 8:18
  This
• 8:19
  really
• 8:19
  provides
• 8:20
  an
• 8:20
  incredible
• 8:21
  level
• 8:21
  of
• 8:21
  accessibility,
• 8:22
  which,
• 8:22
  then
• 8:22
  just
• 8:23
  translates
• 8:23
  to
• 8:23
  more
• 8:24
  demographics
• 8:25
  and
• 8:25
  more
• 8:26
  portions
• 8:26
  of
• 8:26
  the
• 8:27
  market,
• 8:27
  getting
• 8:27
  out
• 8:27
  into
• 8:28
  campgrounds
• 8:28
  and
• 8:28
  experiencing
• 8:29
  the
• 8:29
  lifestyle.
• 8:31
  No
• 8:31
  certainly
• 8:32
  has
• 8:33
  obvious
• 8:34
  and
• 8:34
  palpable
• 8:35
  kind
• 8:35
  of
• 8:35
  ripple
• 8:36
  effect
• 8:37
  across
• 8:37
  the
• 8:37
  board
• 8:38
  for
• 8:38
  operators
• 8:39
  all
• 8:40
  over
• 8:40
  the
• 8:40
  place.
• 8:40
  I'm
• 8:42
  yeah,
• 8:42
  please.
• 8:43
  Sorry.
• 8:43
  I
• 8:43
  was
• 8:44
  getting,
• 8:44
  I
• 8:44
  was
• 8:44
  just
• 8:44
  going
• 8:44
  to
• 8:45
  carry
• 8:45
  on
• 8:45
  from
• 8:45
  something
• 8:46
  you
• 8:46
  said
• 8:46
  something
• 8:47
  really
• 8:47
  interesting,
• 8:47
  right?
• 8:47
  When
• 8:48
  you're
• 8:48
  talking
• 8:48
  about
• 8:49
  the
• 8:49
  know-how
• 8:50
  like
• 8:50
  what's
• 8:50
  required.
• 8:51
  That
• 8:52
  is
• 8:52
  the
• 8:52
  number
• 8:53
  actually,
• 8:53
  there's
• 8:53
  two
• 8:54
  big
• 8:54
  there's
• 8:54
  two
• 8:55
  big
• 8:55
  obstacles
• 8:56
  that
• 8:56
  we
• 8:56
  hear
• 8:56
  all
• 8:56
  the
• 8:56
  time
• 8:57
  from
• 8:57
  people.
• 8:58
  One
• 8:58
  is,
• 8:59
  do
• 8:59
  I
• 8:59
  need
• 8:59
  a
• 8:59
  special
• 8:59
  driver's
• 9:00
  license
• 9:00
  to
• 9:00
  drive
• 9:01
  these
• 9:01
  things?
• 9:01
  And
• 9:02
  the
• 9:02
  second
• 9:02
  is,
• 9:02
  oh,
• 9:02
  I
• 9:03
  don't
• 9:03
  know
• 9:03
  enough
• 9:03
  about
• 9:04
  RPA.
• 9:04
  Like
• 9:04
  even
• 9:05
  when
• 9:05
  we
• 9:05
  talk
• 9:06
  at
• 9:06
  the
• 9:06
  industry
• 9:07
  level,
• 9:07
  we
• 9:07
  talk
• 9:07
  a
• 9:07
  lot
• 9:08
  about
• 9:08
  the
• 9:08
  lifestyle,
• 9:09
  right?
• 9:09
  Which
• 9:09
  just
• 9:10
  gives
• 9:10
  this
• 9:10
  implication
• 9:11
  that
• 9:11
  you
• 9:11
  have
• 9:11
  to
• 9:11
  know
• 9:11
  and
• 9:11
  understand
• 9:12
  how
• 9:12
  that
• 9:13
  RV
• 9:14
  and
• 9:14
  what
• 9:14
  we
• 9:14
  like
• 9:15
  to
• 9:15
  do
• 9:15
  is
• 9:15
  like
• 9:15
  bust
• 9:16
  through
• 9:16
  those
• 9:16
  myths.
• 9:17
  You
• 9:17
  don't
• 9:17
  need
• 9:17
  to
• 9:18
  know
• 9:18
  anything.
• 9:18
  The
• 9:18
  biggest
• 9:19
  obstacle
• 9:19
  you've
• 9:20
  got
• 9:20
  honestly
• 9:21
  is
• 9:21
  just.
• 9:22
  Just
• 9:23
  saying
• 9:23
  we're
• 9:23
  doing
• 9:24
  it
• 9:24
  and
• 9:24
  we'll
• 9:24
  figure
• 9:24
  it
• 9:25
  out
• 9:25
  as
• 9:25
  we're
• 9:25
  going
• 9:26
  along.
• 9:26
  The
• 9:27
  driving
• 9:27
  or
• 9:28
  sorry,
• 9:28
  the
• 9:28
  delivery
• 9:28
  service.
• 9:30
  One
• 9:30
  of
• 9:30
  the
• 9:31
  easiest
• 9:31
  ways
• 9:31
  that
• 9:32
  we
• 9:32
  recommend
• 9:32
  for
• 9:33
  people
• 9:33
  that
• 9:33
  have
• 9:33
  no
• 9:34
  know-how
• 9:34
  right.
• 9:35
  90%
• 9:35
  of
• 9:36
  the
• 9:36
  customers
• 9:36
  that
• 9:36
  came
• 9:37
  to
• 9:37
  dorothy.com
• 9:38
  this
• 9:38
  summer
• 9:38
  through
• 9:39
  COVID
• 9:39
  were
• 9:39
  first-time
• 9:40
  users
• 9:40
  had
• 9:41
  never
• 9:41
  tried
• 9:42
  in
• 9:42
  our
• 9:42
  beanie.
• 9:43
  And
• 9:43
  we
• 9:43
  said,
• 9:43
  look,
• 9:43
  it's
• 9:43
  really
• 9:44
  simple
• 9:44
  and
• 9:44
  straightforward.
• 9:45
  We'll
• 9:46
  give
• 9:46
  you
• 9:46
  all
• 9:46
  of
• 9:46
  the
• 9:46
  tips
• 9:47
  to
• 9:47
  do.
• 9:47
  One
• 9:47
  of
• 9:48
  them
• 9:48
  is
• 9:48
  get
• 9:48
  it
• 9:48
  delivered
• 9:49
  to
• 9:49
  your
• 9:50
  year's
• 9:50
  local
• 9:50
  park,
• 9:51
  and
• 9:51
  then
• 9:51
  maybe
• 9:51
  take
• 9:52
  it
• 9:52
  out
• 9:52
  and,
• 9:52
  take
• 9:53
  your
• 9:53
  last
• 9:53
  day
• 9:53
  driving
• 9:54
  around
• 9:54
  to
• 9:54
  familiarize
• 9:55
  yourself
• 9:55
  if
• 9:55
  you
• 9:55
  want,
• 9:56
  but
• 9:56
  just
• 9:56
  start
• 9:56
  small.
• 9:57
  But
• 9:57
  the
• 9:58
  biggest
• 9:58
  takeaway
• 9:58
  for
• 9:58
  me
• 9:59
  that
• 9:59
  the
• 9:59
  biggest
• 10:00
  message
• 10:00
  that
• 10:00
  I
• 10:00
  like
• 10:01
  to
• 10:01
  get
• 10:01
  out
• 10:01
  there
• 10:01
  is
• 10:02
  you
• 10:02
  don't
• 10:02
  need
• 10:02
  a
• 10:03
  special
• 10:03
  driver's
• 10:03
  license.
• 10:04
  You
• 10:04
  don't
• 10:04
  need
• 10:04
  the
• 10:04
  know
• 10:05
  how
• 10:05
  you
• 10:05
  don't
• 10:05
  have
• 10:06
  to
• 10:06
  be
• 10:06
  part
• 10:06
  of
• 10:06
  the
• 10:06
  lifestyle.
• 10:07
  You
• 10:08
  will
• 10:08
  just
• 10:08
  feel
• 10:09
  like
• 10:09
  the
• 10:09
  benefits
• 10:10
  oozing
• 10:11
  through
• 10:11
  your
• 10:12
  soul
• 10:12
  and
• 10:12
  your
• 10:13
  soul,
• 10:13
  your
• 10:14
  relationships
• 10:15
  with
• 10:15
  people
• 10:15
  that
• 10:15
  you're
• 10:15
  with.
• 10:15
  If
• 10:16
  you
• 10:16
  just
• 10:16
  get
• 10:16
  out
• 10:16
  there
• 10:17
  and
• 10:17
  get
• 10:17
  into
• 10:17
  a
• 10:17
  park
• 10:18
  and
• 10:18
  wake
• 10:18
  up
• 10:19
  in
• 10:19
  the
• 10:19
  morning,
• 10:19
  with
• 10:19
  a
• 10:20
  cup
• 10:20
  of
• 10:20
  coffee
• 10:21
  and
• 10:21
  like
• 10:21
  appreciating
• 10:22
  the
• 10:22
  surroundings
• 10:23
  of
• 10:23
  nature.
• 10:24
  Yeah.
• 10:24
  I
• 10:24
  really
• 10:25
  think
• 10:25
  there's
• 10:25
  this.
• 10:26
  Magical
• 10:28
  stuff
• 10:28
  that
• 10:29
  happens
• 10:29
  when
• 10:29
  you
• 10:29
  go
• 10:30
  camping
• 10:30
  that
• 10:31
  until
• 10:31
  you
• 10:32
  don't
• 10:32
  know
• 10:32
  about
• 10:32
  it.
• 10:33
  So
• 10:33
  it's,
• 10:34
  she
• 10:34
  makes
• 10:34
  it
• 10:34
  sound
• 10:35
  really
• 10:35
  good.
• 10:35
  It's
• 10:35
  almost
• 10:36
  like
• 10:36
  she
• 10:36
  does
• 10:36
  marketing
• 10:37
  for
• 10:37
  a
• 10:37
  living
• 10:40
  almost.
• 10:41
  Yeah.
• 10:41
  I,
• 10:41
  I
• 10:42
  completely
• 10:42
  agree
• 10:42
  with
• 10:42
  you,
• 10:43
  like
• 10:43
  I
• 10:43
  said
• 10:43
  as
• 10:43
  somebody
• 10:44
  who
• 10:44
  ran
• 10:44
  a
• 10:44
  campground
• 10:45
  prior
• 10:45
  it's
• 10:46
  there's,
• 10:48
  there
• 10:48
  was
• 10:48
  always
• 10:49
  this,
• 10:49
  I
• 10:49
  I
• 10:49
  was
• 10:49
  doing
• 10:50
  that
• 10:50
  kind
• 10:50
  of
• 10:50
  pre
• 10:51
  peer
• 10:51
  to
• 10:51
  peer
• 10:51
  market
• 10:52
  days,
• 10:52
  but
• 10:53
  always
• 10:53
  this
• 10:54
  kind
• 10:54
  of
• 10:54
  desire
• 10:55
  or
• 10:55
  need,
• 10:55
  to
• 10:56
  expand
• 10:57
  your
• 10:57
  potential
• 10:58
  customer
• 10:58
  base.
• 10:59
  And
• 10:59
  so
• 11:00
  this
• 11:00
  is
• 11:00
  such
• 11:00
  a
• 11:01
  fabulous
• 11:01
  way
• 11:01
  to
• 11:01
  do
• 11:02
  it.
• 11:02
  I
• 11:02
  love
• 11:02
  the
• 11:02
  ingenuity
• 11:03
  behind
• 11:03
  it.
• 11:03
  I
• 11:04
  think
• 11:04
  from
• 11:04
  an
• 11:04
  operator
• 11:05
  standpoint
• 11:05
  and
• 11:05
  obviously
• 11:06
  a
• 11:06
  consumer
• 11:06
  standpoint,
• 11:07
  it
• 11:07
  really
• 11:07
  addresses
• 11:08
  that
• 11:08
  a
• 11:08
  big
• 11:08
  need
• 11:09
  in
• 11:09
  the
• 11:09
  market
• 11:09
  and,
• 11:10
  there's
• 11:10
  obvious
• 11:10
  appetite
• 11:11
  for
• 11:11
  it
• 11:11
  based
• 11:11
  on
• 11:12
  how
• 11:12
  incredibly
• 11:12
  successful
• 11:13
  you
• 11:13
  guys
• 11:13
  have
• 11:13
  been.
• 11:14
  I
• 11:14
  guess
• 11:14
  I
• 11:15
  do
• 11:15
  want
• 11:15
  to
• 11:15
  touch
• 11:16
  on
• 11:16
  some
• 11:17
  concerns
• 11:18
  that
• 11:18
  operators
• 11:19
  sometimes
• 11:20
  come
• 11:20
  to
• 11:20
  me
• 11:20
  with
• 11:20
  specific
• 11:21
  to
• 11:21
  it
• 11:22
  around
• 11:22
  things
• 11:22
  like
• 11:22
  insurance
• 11:23
  and
• 11:23
  liability
• 11:24
  and
• 11:24
  how
• 11:25
  these
• 11:26
  kind
• 11:26
  of
• 11:26
  third
• 11:26
  party
• 11:26
  rental
• 11:27
  agreements
• 11:28
  work,
• 11:28
  are
• 11:29
  they
• 11:29
  expecting
• 11:30
  payment
• 11:30
  from
• 11:30
  the
• 11:30
  renter
• 11:31
  or
• 11:31
  the
• 11:32
  RV
• 11:32
  owner?
• 11:33
  How
• 11:33
  do
• 11:33
  those
• 11:34
  fundamental
• 11:35
  kind
• 11:35
  of
• 11:36
  safety
• 11:36
  or
• 11:36
  liability
• 11:37
  things
• 11:37
  factor
• 11:38
  in
• 11:38
  here?
• 11:41
  Yeah.
• 11:41
  Good
• 11:42
  question.
• 11:42
  Look,
• 11:42
  one
• 11:43
  of
• 11:43
  the
• 11:43
  things
• 11:44
  that
• 11:44
  we,
• 11:45
  that
• 11:45
  Jeff
• 11:45
  and
• 11:46
  I
• 11:46
  realized
• 11:47
  very
• 11:47
  early
• 11:48
  on,
• 11:48
  so
• 11:48
  when
• 11:48
  I
• 11:48
  say
• 11:49
  very
• 11:49
  early
• 11:49
  on,
• 11:49
  like
• 11:50
  literally
• 11:50
  in
• 11:50
  2014,
• 11:51
  when
• 11:51
  we
• 11:51
  had
• 11:52
  this
• 11:52
  idea
• 11:52
  where
• 11:52
  let's
• 11:53
  spend
• 11:53
  the
• 11:53
  second
• 11:54
  half
• 11:54
  of
• 11:54
  our
• 11:54
  career
• 11:55
  working
• 11:55
  in
• 11:55
  the
• 11:55
  outdoors,
• 11:56
  let's
• 11:57
  live
• 11:57
  our
• 11:57
  best
• 11:57
  life,
• 11:58
  and
• 11:58
  and
• 11:59
  so
• 11:59
  we
• 12:00
  got
• 12:00
  to
• 12:00
  the
• 12:00
  business
• 12:01
  of
• 12:01
  living
• 12:02
  in
• 12:02
  the
• 12:02
  outdoors.
• 12:02
  We
• 12:03
  actually,
• 12:03
  we
• 12:03
  sold
• 12:04
  our
• 12:04
  house.
• 12:04
  We
• 12:05
  moved
• 12:05
  out
• 12:05
  of
• 12:05
  the
• 12:05
  houses
• 12:06
  into
• 12:06
  a
• 12:06
  27
• 12:07
  foot
• 12:07
  Eddie
• 12:08
  Bauer
• 12:08
  Airstream.
• 12:09
  We
• 12:09
  bought
• 12:09
  a
• 12:09
  Denali
• 12:09
  chalk,
• 12:10
  and
• 12:11
  we're
• 12:11
  like,
• 12:11
  let's
• 12:11
  go
• 12:11
  find
• 12:12
  out
• 12:12
  what
• 12:12
  products
• 12:13
  are
• 12:13
  needed,
• 12:13
  what
• 12:13
  products
• 12:14
  and
• 12:14
  what
• 12:14
  services
• 12:15
  are
• 12:15
  needed.
• 12:15
  And
• 12:15
  is
• 12:15
  there
• 12:15
  even
• 12:16
  a
• 12:16
  market
• 12:16
  here?
• 12:16
  Would
• 12:16
  people
• 12:17
  rent
• 12:17
  out
• 12:17
  their
• 12:17
  vehicles?
• 12:18
  What
• 12:18
  other
• 12:19
  people
• 12:19
  is
• 12:19
  there
• 12:19
  enough
• 12:20
  demand
• 12:20
  for
• 12:20
  it?
• 12:21
  And
• 12:21
  when
• 12:22
  we
• 12:22
  spent
• 12:22
  that
• 12:22
  first
• 12:23
  year
• 12:23
  on
• 12:23
  the
• 12:23
  road
• 12:23
  and
• 12:24
  we
• 12:24
  canvassed
• 12:25
  RV,
• 12:26
  private
• 12:26
  parks,
• 12:27
  state
• 12:27
  parks,
• 12:27
  national
• 12:28
  parks,
• 12:28
  we've
• 12:28
  met
• 12:29
  with
• 12:29
  owners.
• 12:29
  We
• 12:29
  talked
• 12:30
  to
• 12:30
  anybody,
• 12:30
  international
• 12:31
  travelers,
• 12:31
  Americans,
• 12:32
  like
• 12:32
  anybody
• 12:33
  that
• 12:33
  would
• 12:33
  talk
• 12:33
  to
• 12:33
  us
• 12:34
  and
• 12:34
  the
• 12:34
  first
• 12:35
  thing
• 12:35
  and
• 12:35
  the
• 12:35
  most
• 12:35
  consistent
• 12:36
  problem
• 12:37
  or
• 12:37
  obstacle
• 12:37
  that
• 12:38
  came
• 12:38
  up
• 12:38
  was
• 12:38
  insurance
• 12:39
  and
• 12:39
  liability.
• 12:40
  And
• 12:40
  at
• 12:40
  first
• 12:40
  it
• 12:40
  started
• 12:41
  off
• 12:41
  around
• 12:41
  that
• 12:41
  rental
• 12:42
  oh
• 12:42
  how
• 12:42
  does
• 12:42
  this
• 12:43
  work?
• 12:43
  This
• 12:43
  is
• 12:43
  a
• 12:43
  home
• 12:43
  and
• 12:44
  a
• 12:44
  car.
• 12:44
  And
• 12:44
  one
• 12:45
  it's
• 12:45
  like
• 12:45
  we're
• 12:45
  $60,000
• 12:46
  or
• 12:46
  a
• 12:47
  hundred
• 12:47
  thousand
• 12:47
  dollars.
• 12:47
  I'm
• 12:48
  just
• 12:48
  going
• 12:48
  to
• 12:48
  let
• 12:48
  somebody
• 12:49
  drive
• 12:49
  off
• 12:49
  with
• 12:50
  it.
• 12:50
  What
• 12:50
  happens
• 12:51
  for
• 12:51
  the
• 12:52
  insurance
• 12:52
  around
• 12:53
  the
• 12:53
  collision
• 12:54
  or
• 12:54
  the
• 12:54
  interior
• 12:55
  damage?
• 12:55
  The
• 12:55
  unit
• 12:56
  itself?
• 12:56
  What
• 12:57
  about
• 12:57
  liability
• 12:58
  for
• 12:58
  me
• 12:58
  as
• 12:58
  the
• 12:58
  owner
• 12:59
  and
• 12:59
  me
• 12:59
  as
• 12:59
  the
• 12:59
  renter,
• 13:00
  like
• 13:00
  there
• 13:01
  were
• 13:01
  so
• 13:01
  many
• 13:01
  layers
• 13:02
  to
• 13:02
  how.
• 13:03
  We
• 13:03
  would
• 13:03
  tackle
• 13:04
  insurance
• 13:05
  that
• 13:05
  we
• 13:05
  decided
• 13:06
  very
• 13:06
  early
• 13:06
  on
• 13:07
  in
• 13:07
  back
• 13:07
  in
• 13:07
  2014,
• 13:08
  that
• 13:09
  core
• 13:09
  to
• 13:09
  the
• 13:09
  business
• 13:10
  strategy
• 13:10
  would
• 13:10
  be
• 13:10
  building
• 13:11
  insurance
• 13:12
  products.
• 13:12
  So
• 13:13
  we,
• 13:13
  weren't
• 13:13
  going
• 13:13
  to
• 13:13
  be
• 13:14
  at
• 13:14
  the
• 13:14
  mercy
• 13:14
  of
• 13:15
  a
• 13:15
  variety
• 13:16
  of
• 13:16
  different
• 13:16
  insurance
• 13:17
  companies
• 13:17
  and
• 13:17
  what
• 13:17
  products
• 13:18
  they
• 13:18
  felt
• 13:19
  were
• 13:19
  available
• 13:20
  to
• 13:21
  renters
• 13:22
  or
• 13:22
  owners
• 13:22
  or
• 13:23
  park
• 13:23
  owners.
• 13:24
  But
• 13:24
  instead
• 13:25
  we
• 13:25
  wanted
• 13:25
  to
• 13:26
  build
• 13:26
  our
• 13:26
  own
• 13:26
  set
• 13:27
  of
• 13:27
  products
• 13:28
  that
• 13:28
  we
• 13:28
  could
• 13:28
  customize.
• 13:29
  So
• 13:29
  for
• 13:29
  example,
• 13:30
  like
• 13:30
  a
• 13:30
  lot
• 13:30
  of
• 13:31
  owners
• 13:31
  that
• 13:31
  rent
• 13:31
  out
• 13:32
  on
• 13:32
  outdoorsy.com
• 13:33
  or
• 13:33
  professional
• 13:34
  rental
• 13:34
  companies,
• 13:35
  and
• 13:35
  they
• 13:36
  have
• 13:36
  challenges
• 13:37
  in
• 13:37
  insurance
• 13:38
  by
• 13:38
  when
• 13:38
  their
• 13:39
  vehicles
• 13:40
  are
• 13:40
  not
• 13:40
  being
• 13:40
  rented.
• 13:41
  Which
• 13:41
  is
• 13:41
  our
• 13:41
  first
• 13:42
  generation
• 13:42
  of
• 13:42
  insurance
• 13:43
  products
• 13:43
  was
• 13:44
  the
• 13:44
  episodic.
• 13:45
  We
• 13:45
  cover
• 13:45
  the
• 13:45
  vehicle,
• 13:46
  the
• 13:46
  owner
• 13:46
  and
• 13:46
  the
• 13:46
  renter
• 13:47
  for
• 13:47
  the
• 13:47
  period
• 13:47
  of
• 13:47
  a
• 13:48
  rental,
• 13:48
  right?
• 13:48
  The
• 13:48
  episodic.
• 13:50
  But
• 13:50
  for
• 13:50
  these
• 13:51
  owners
• 13:51
  that
• 13:51
  had
• 13:51
  multiple
• 13:52
  vehicles
• 13:53
  and
• 13:53
  they
• 13:53
  were
• 13:53
  sitting
• 13:53
  on
• 13:54
  lots,
• 13:54
  they
• 13:54
  didn't
• 13:54
  have
• 13:55
  coverage
• 13:55
  for
• 13:56
  liability
• 13:56
  for
• 13:57
  off
• 13:57
  time
• 13:58
  virtual
• 13:58
  use.
• 13:58
  So
• 13:59
  we
• 13:59
  built
• 13:59
  exclusions
• 14:00
  that
• 14:01
  are
• 14:01
  we
• 14:02
  tackled
• 14:02
  the
• 14:02
  exclusions
• 14:03
  in
• 14:03
  the
• 14:03
  policy
• 14:04
  so
• 14:04
  that
• 14:04
  we
• 14:04
  could
• 14:05
  offer
• 14:05
  that
• 14:05
  coverage
• 14:06
  for
• 14:06
  the
• 14:06
  business
• 14:06
  owners.
• 14:07
  And
• 14:08
  we've
• 14:08
  continued
• 14:09
  on
• 14:09
  that
• 14:09
  path
• 14:10
  for
• 14:10
  building
• 14:11
  a
• 14:12
  greater
• 14:12
  suite
• 14:12
  of
• 14:12
  insurance
• 14:13
  products
• 14:13
  that
• 14:13
  are
• 14:14
  now
• 14:14
  looking
• 14:14
  at
• 14:14
  some
• 14:14
  of
• 14:15
  these
• 14:15
  new
• 14:15
  use
• 14:15
  cases
• 14:16
  around
• 14:16
  like
• 14:16
  campground
• 14:17
  owners.
• 14:18
  But
• 14:18
  right
• 14:18
  now,
• 14:18
  the
• 14:18
  coverage
• 14:19
  that
• 14:19
  we
• 14:19
  provide
• 14:20
  Cara
• 14:20
  is
• 14:21
  covers
• 14:21
  the
• 14:22
  liability
• 14:23
  and
• 14:23
  the
• 14:24
  collision
• 14:25
  on
• 14:25
  both
• 14:25
  the
• 14:25
  owner
• 14:26
  and
• 14:26
  the
• 14:26
  renter
• 14:26
  side,
• 14:27
  whether
• 14:27
  it's
• 14:27
  in
• 14:27
  the
• 14:27
  campground
• 14:28
  or
• 14:29
  it's
• 14:29
  during
• 14:30
  the
• 14:30
  during
• 14:30
  the
• 14:30
  use
• 14:31
  on
• 14:31
  the
• 14:31
  road.
• 14:33
  Awesome.
• 14:33
  I,
• 14:34
  again,
• 14:35
  the
• 14:35
  ingenuity
• 14:35
  stuff,
• 14:36
  no,
• 14:37
  just
• 14:37
  finding
• 14:38
  and
• 14:38
  creating
• 14:39
  solutions
• 14:39
  to
• 14:39
  her.
• 14:40
  Is
• 14:40
  incredibly
• 14:41
  valuable.
• 14:41
  And
• 14:41
  I
• 14:41
  think
• 14:42
  a
• 14:42
  fundamental
• 14:43
  reason
• 14:43
  why
• 14:43
  outdoors
• 14:44
  is
• 14:44
  so
• 14:44
  successful.
• 14:45
  It's
• 14:46
  been,
• 14:48
  I
• 14:48
  think
• 14:49
  from,
• 14:49
  I
• 14:50
  do
• 14:50
  think
• 14:50
  that
• 14:50
  the
• 14:52
  perception
• 14:52
  shifting,
• 14:53
  but
• 14:53
  I
• 14:53
  do
• 14:54
  think
• 14:54
  it's
• 14:54
  been
• 14:55
  interesting
• 14:55
  for
• 14:55
  operators
• 14:56
  to
• 14:57
  start
• 14:57
  walking
• 14:57
  this
• 14:57
  road
• 14:58
  and
• 14:58
  feel
• 14:58
  he'll
• 14:59
  confidence
• 14:59
  with
• 14:59
  it,
• 15:00
  but
• 15:00
  there's
• 15:00
  definitely
• 15:01
  so
• 15:02
  many
• 15:02
  obvious
• 15:02
  benefits.
• 15:03
  I'm
• 15:03
  interested.
• 15:04
  I
• 15:04
  think
• 15:04
  you
• 15:04
  mentioned
• 15:05
  some
• 15:05
  corporate
• 15:06
  partnerships
• 15:06
  with
• 15:07
  and
• 15:07
  things
• 15:08
  like
• 15:08
  that.
• 15:08
  How
• 15:08
  do
• 15:08
  those
• 15:09
  specifically
• 15:09
  work
• 15:09
  if
• 15:10
  you're
• 15:10
  allowed
• 15:10
  to
• 15:10
  share
• 15:11
  that
• 15:12
  proprietary?
• 15:14
  Yeah,
• 15:15
  absolutely.
• 15:16
  Koa
• 15:16
  has
• 15:17
  been
• 15:17
  a
• 15:17
  partner
• 15:18
  about
• 15:19
  Dorsey
• 15:19
  since
• 15:20
  the
• 15:20
  early
• 15:21
  days,
• 15:21
  a
• 15:21
  little
• 15:22
  bit
• 15:22
  later
• 15:22
  than
• 15:22
  the
• 15:22
  first
• 15:23
  year
• 15:23
  of
• 15:23
  business.
• 15:23
  But,
• 15:24
  it
• 15:24
  was
• 15:24
  one
• 15:24
  of
• 15:24
  those
• 15:24
  marquee
• 15:25
  brands
• 15:26
  that
• 15:26
  we
• 15:26
  identified
• 15:27
  going
• 15:27
  back
• 15:27
  to
• 15:27
  just
• 15:28
  spending
• 15:28
  all
• 15:28
  that
• 15:28
  time
• 15:29
  on
• 15:29
  the
• 15:29
  road.
• 15:29
  We're
• 15:29
  like,
• 15:29
  good.
• 15:30
  There
• 15:30
  is
• 15:30
  so
• 15:31
  much
• 15:31
  coverage
• 15:32
  from
• 15:33
  a
• 15:33
  Koa
• 15:33
  campground
• 15:34
  perspective
• 15:34
  that
• 15:35
  you
• 15:35
  can
• 15:35
  always
• 15:35
  feel
• 15:36
  safe,
• 15:36
  like
• 15:36
  wherever
• 15:37
  you
• 15:37
  are,
• 15:37
  whatever
• 15:37
  state
• 15:38
  you're
• 15:38
  traveling
• 15:38
  in,
• 15:39
  whether
• 15:39
  you're
• 15:39
  in,
• 15:39
  more
• 15:40
  of
• 15:40
  an
• 15:40
  urban
• 15:40
  center
• 15:41
  or
• 15:41
  fruitful
• 15:41
  rural,
• 15:42
  like
• 15:42
  you're
• 15:42
  likely
• 15:43
  to
• 15:43
  find
• 15:43
  one
• 15:43
  of
• 15:43
  those
• 15:44
  awesome
• 15:44
  yellow
• 15:44
  and
• 15:44
  red
• 15:45
  signs
• 15:45
  along
• 15:46
  the
• 15:46
  highways
• 15:46
  and
• 15:47
  roads.
• 15:47
  I
• 15:47
  remember
• 15:47
  growing
• 15:48
  up
• 15:48
  in
• 15:48
  Canada,
• 15:49
  we
• 15:49
  had
• 15:50
  what's
• 15:50
  it,
• 15:50
  the
• 15:50
  neighborhood
• 15:51
  friendly
• 15:51
  signs,
• 15:52
  you
• 15:52
  might
• 15:52
  remember
• 15:53
  this
• 15:53
  car,
• 15:53
  the
• 15:53
  little
• 15:53
  sign
• 15:54
  that
• 15:54
  was
• 15:54
  in
• 15:54
  the
• 15:55
  neighborhood
• 15:55
  watch
• 15:56
  program
• 15:56
  that
• 15:56
  was
• 15:56
  in
• 15:57
  all
• 15:57
  of
• 15:57
  the
• 15:58
  households.
• 15:59
  And
• 15:59
  for
• 15:59
  me,
• 15:59
  Koa
• 16:00
  at
• 16:00
  a
• 16:00
  camp
• 16:01
  ground
• 16:01
  level
• 16:01
  is
• 16:01
  like
• 16:02
  that
• 16:02
  when
• 16:03
  you're
• 16:03
  a
• 16:03
  block,
• 16:03
  just
• 16:03
  like
• 16:04
  that.
• 16:05
  Yeah.
• 16:05
  Black
• 16:05
  parents.
• 16:05
  Thank
• 16:06
  you.
• 16:06
  That's
• 16:06
  what
• 16:06
  the
• 16:06
  program
• 16:06
  was.
• 16:08
  We
• 16:08
  we
• 16:09
  partnered
• 16:09
  up
• 16:09
  with
• 16:09
  Koa
• 16:10
  and
• 16:10
  we
• 16:10
  work
• 16:11
  with
• 16:11
  them
• 16:11
  pretty
• 16:11
  consistently
• 16:12
  in
• 16:12
  terms
• 16:13
  of
• 16:13
  how
• 16:14
  do
• 16:14
  we
• 16:15
  not
• 16:15
  just
• 16:15
  co
• 16:16
  market
• 16:16
  and
• 16:17
  share
• 16:18
  information
• 16:19
  and
• 16:19
  benefits
• 16:20
  around
• 16:20
  discounted
• 16:21
  campground
• 16:22
  rates
• 16:23
  or
• 16:23
  like
• 16:23
  when
• 16:23
  to
• 16:23
  book
• 16:24
  early
• 16:24
  in
• 16:24
  soon,
• 16:25
  because
• 16:25
  bookings
• 16:26
  are
• 16:27
  filling
• 16:27
  up
• 16:28
  for
• 16:28
  high
• 16:28
  seasons,
• 16:29
  but
• 16:29
  we
• 16:30
  also
• 16:30
  work
• 16:31
  with
• 16:31
  each
• 16:31
  other
• 16:31
  on
• 16:32
  sharing
• 16:33
  insights
• 16:33
  on
• 16:33
  how
• 16:34
  can
• 16:34
  we
• 16:34
  do
• 16:34
  check
• 16:35
  in
• 16:35
  and
• 16:35
  check
• 16:35
  out
• 16:36
  more
• 16:36
  appropriately
• 16:37
  or
• 16:37
  more
• 16:37
  effectively?
• 16:38
  I'd
• 16:38
  say
• 16:38
  that's
• 16:38
  probably
• 16:39
  one
• 16:39
  of
• 16:39
  the
• 16:39
  biggest
• 16:39
  areas
• 16:40
  that
• 16:40
  we
• 16:41
  want
• 16:41
  to
• 16:41
  tackle
• 16:41
  looking
• 16:42
  at
• 16:42
  next
• 16:42
  year
• 16:43
  is
• 16:44
  how
• 16:44
  do
• 16:44
  we
• 16:44
  integrate
• 16:45
  more
• 16:45
  systems
• 16:46
  from
• 16:46
  out
• 16:47
  outdoors-y
• 16:48
  community,
• 16:49
  either
• 16:49
  our
• 16:49
  RV
• 16:50
  owners
• 16:50
  or
• 16:50
  the
• 16:51
  renter
• 16:51
  itself
• 16:51
  as
• 16:52
  they're
• 16:52
  coming
• 16:52
  in
• 16:52
  and
• 16:52
  out
• 16:53
  of
• 16:53
  the
• 16:53
  campgrounds,
• 16:54
  checking
• 16:54
  in
• 16:54
  and
• 16:54
  checking
• 16:55
  out
• 16:55
  so
• 16:56
  that
• 16:56
  both
• 16:56
  parties
• 16:57
  are
• 16:57
  really
• 16:57
  clear.
• 16:58
  Okay.
• 16:59
  Who
• 16:59
  the
• 16:59
  owner
• 17:00
  is
• 17:00
  of
• 17:00
  the
• 17:00
  vehicle.
• 17:01
  Going
• 17:01
  back
• 17:01
  to
• 17:01
  the
• 17:02
  points
• 17:02
  we
• 17:02
  were
• 17:02
  making
• 17:03
  around,
• 17:03
  a
• 17:04
  lot
• 17:04
  of
• 17:04
  our
• 17:05
  customers
• 17:05
  are
• 17:06
  first
• 17:06
  time
• 17:07
  rental
• 17:08
  customers
• 17:09
  are
• 17:09
  first
• 17:09
  time
• 17:10
  users
• 17:10
  of
• 17:11
  the
• 17:11
  product.
• 17:11
  It
• 17:11
  just
• 17:12
  can,
• 17:12
  it
• 17:12
  will
• 17:12
  offer
• 17:13
  another
• 17:13
  added
• 17:14
  level
• 17:14
  of
• 17:14
  service
• 17:15
  that
• 17:15
  both
• 17:15
  brands
• 17:16
  can
• 17:16
  provide,
• 17:17
  which
• 17:17
  helps
• 17:17
  both
• 17:18
  the
• 17:18
  campground
• 17:19
  and
• 17:19
  us
• 17:19
  as
• 17:19
  the
• 17:20
  marketplace
• 17:21
  deliver
• 17:21
  a
• 17:21
  better,
• 17:22
  more
• 17:22
  confident
• 17:22
  solution
• 17:23
  that
• 17:23
  will
• 17:23
  make
• 17:24
  that
• 17:24
  customer
• 17:24
  want
• 17:25
  to
• 17:25
  return.
• 17:25
  And
• 17:26
  ideally
• 17:26
  work
• 17:27
  our
• 17:27
  way
• 17:27
  towards
• 17:28
  being
• 17:28
  seen
• 17:28
  as
• 17:29
  easy
• 17:29
  as
• 17:29
  a
• 17:30
  check-in
• 17:30
  or
• 17:30
  check-out
• 17:31
  or
• 17:31
  travel
• 17:31
  option
• 17:32
  as
• 17:32
  checking
• 17:32
  into
• 17:33
  a
• 17:33
  hotel
• 17:34
  or
• 17:34
  even
• 17:34
  a
• 17:34
  VRBO
• 17:35
  or
• 17:35
  an
• 17:35
  Airbnb.
• 17:36
  That's
• 17:37
  that
• 17:37
  is
• 17:37
  the
• 17:37
  long-term
• 17:38
  vision
• 17:38
  and
• 17:38
  goal
• 17:39
  for
• 17:39
  us
• 17:39
  because
• 17:40
  we
• 17:40
  do
• 17:40
  see
• 17:40
  our
• 17:40
  product
• 17:41
  being
• 17:42
  a
• 17:42
  very
• 17:43
  strong
• 17:43
  competitor
• 17:44
  to
• 17:44
  hotel
• 17:45
  and
• 17:45
  vacation
• 17:46
  rental
• 17:46
  properties,
• 17:47
  but
• 17:47
  where
• 17:47
  we
• 17:48
  are
• 17:48
  not
• 17:48
  matched
• 17:49
  or
• 17:49
  measured
• 17:49
  in,
• 17:50
  in
• 17:50
  their
• 17:50
  customer
• 17:51
  experience
• 17:52
  is
• 17:53
  in,
• 17:53
  in
• 17:54
  these
• 17:54
  areas
• 17:54
  of
• 17:55
  familiarity.
• 17:56
  Nobody
• 17:56
  knows
• 17:56
  how
• 17:57
  to
• 17:57
  check
• 17:57
  in
• 17:57
  and
• 17:57
  out
• 17:58
  of
• 17:58
  an
• 17:58
  RV
• 17:58
  or
• 17:58
  check
• 17:59
  in
• 17:59
  and
• 17:59
  out
• 17:59
  of
• 17:59
  a
• 17:59
  camp
• 18:00
  ground.
• 18:00
  But
• 18:00
  everybody
• 18:01
  knows
• 18:01
  how
• 18:01
  to
• 18:01
  check
• 18:02
  in
• 18:02
  and
• 18:02
  out
• 18:02
  of
• 18:02
  your
• 18:02
  apartment.
• 18:03
  Cause
• 18:03
  we
• 18:03
  all
• 18:03
  have
• 18:03
  had
• 18:04
  an
• 18:04
  apartment,
• 18:05
  either
• 18:05
  a
• 18:05
  Homeward
• 18:06
  apartment
• 18:06
  growing
• 18:07
  up,
• 18:07
  oh,
• 18:07
  there's
• 18:07
  a
• 18:07
  door,
• 18:08
  there's
• 18:08
  a
• 18:08
  law
• 18:09
  we've
• 18:09
  bought
• 18:09
  and
• 18:09
  sold
• 18:10
  houses.
• 18:10
  There's
• 18:10
  maybe
• 18:10
  a
• 18:11
  key
• 18:11
  box
• 18:11
  law.
• 18:12
  I
• 18:12
  know
• 18:12
  how
• 18:12
  to
• 18:12
  work
• 18:13
  the
• 18:13
  kitchen.
• 18:13
  And
• 18:13
  if
• 18:14
  something
• 18:14
  goes
• 18:14
  wrong,
• 18:14
  there's
• 18:15
  a
• 18:15
  fuse
• 18:15
  box
• 18:15
  station,
• 18:16
  probably
• 18:17
  near
• 18:17
  the
• 18:17
  laundry
• 18:17
  room.
• 18:18
  Like
• 18:18
  these
• 18:18
  are
• 18:18
  all
• 18:19
  things
• 18:19
  that
• 18:19
  we
• 18:20
  have
• 18:20
  no
• 18:20
  growing
• 18:21
  up
• 18:21
  or
• 18:21
  Airbnb
• 18:22
  has
• 18:22
  established
• 18:23
  for
• 18:23
  15
• 18:23
  years.
• 18:24
  We're
• 18:24
  only
• 18:24
  four
• 18:24
  years
• 18:25
  into
• 18:25
  this.
• 18:25
  So
• 18:26
  we
• 18:26
  are,
• 18:26
  we're
• 18:26
  the
• 18:26
  trendsetter
• 18:27
  we're
• 18:27
  putting
• 18:28
  in
• 18:28
  the
• 18:28
  effort
• 18:28
  and
• 18:29
  we're
• 18:29
  building
• 18:29
  these
• 18:29
  processes
• 18:30
  because
• 18:30
  we
• 18:30
  really
• 18:31
  care
• 18:32
  about
• 18:32
  guests,
• 18:32
  experience
• 18:33
  and
• 18:33
  hospitality.
• 18:34
  And
• 18:34
  that's
• 18:34
  a
• 18:35
  way
• 18:35
  of
• 18:35
  Dorsey
• 18:36
  sees
• 18:36
  the
• 18:36
  brand
• 18:37
  that
• 18:37
  we
• 18:37
  are
• 18:37
  developing.
• 18:38
  We're
• 18:38
  building
• 18:38
  an
• 18:38
  outdoor
• 18:39
  hospitality
• 18:40
  brand.
• 18:41
  So
• 18:41
  working
• 18:41
  with
• 18:42
  our
• 18:42
  top
• 18:43
  CA
• 18:43
  campground
• 18:44
  partners
• 18:44
  like
• 18:44
  Hey
• 18:44
  away
• 18:45
  or
• 18:45
  thousand
• 18:46
  trails
• 18:46
  or
• 18:46
  ELs,
• 18:47
  which
• 18:47
  are
• 18:47
  other
• 18:47
  partners
• 18:48
  for
• 18:48
  us
• 18:49
  is
• 18:49
  as
• 18:49
  a
• 18:49
  priority.
• 18:52
  I
• 18:53
  completely
• 18:54
  agree
• 18:54
  if
• 18:54
  that
• 18:54
  was
• 18:54
  actually
• 18:55
  one
• 18:55
  of
• 18:55
  my
• 18:55
  questions
• 18:56
  on
• 18:56
  my
• 18:56
  list
• 18:56
  was
• 18:56
  like,
• 18:57
  what
• 18:57
  are
• 18:57
  your
• 18:57
  hurdles
• 18:58
  for
• 18:58
  the
• 18:58
  future?
• 18:59
  Where
• 18:59
  do
• 18:59
  you
• 18:59
  want
• 18:59
  to
• 18:59
  go?
• 19:00
  I
• 19:00
  think,
• 19:00
  there's
• 19:00
  so
• 19:00
  much
• 19:01
  appetite
• 19:01
  for
• 19:01
  things
• 19:01
  like
• 19:02
  automation
• 19:02
  and
• 19:03
  streamlining
• 19:03
  the
• 19:03
  booking
• 19:04
  and
• 19:04
  check-in
• 19:05
  processes
• 19:05
  and
• 19:05
  stuff
• 19:06
  like
• 19:06
  that.
• 19:06
  From
• 19:07
  both
• 19:07
  the
• 19:07
  consumer
• 19:08
  and
• 19:08
  the,
• 19:08
  in
• 19:08
  the
• 19:09
  campground
• 19:09
  operations
• 19:10
  side.
• 19:10
  I
• 19:11
  think
• 19:11
  those
• 19:11
  are
• 19:12
  great
• 19:12
  to
• 19:13
  strategic
• 19:14
  goals
• 19:14
  to
• 19:14
  have.
• 19:14
  I
• 19:15
  argue,
• 19:16
  this
• 19:17
  is
• 19:17
  just,
• 19:17
  I'm
• 19:17
  just
• 19:18
  like
• 19:18
  balding
• 19:18
  this
• 19:18
  a
• 19:18
  little
• 19:19
  bit
• 19:19
  right
• 19:19
  now,
• 19:19
  but
• 19:20
  are
• 19:20
  you
• 19:20
  in
• 19:21
  partnership
• 19:21
  or
• 19:21
  considering
• 19:22
  partnership
• 19:22
  with
• 19:22
  existing
• 19:24
  booking
• 19:25
  engines
• 19:26
  or
• 19:26
  like
• 19:26
  spot
• 19:26
  tonight
• 19:27
  and
• 19:28
  or
• 19:28
  camp
• 19:28
  spot
• 19:29
  folks
• 19:29
  like
• 19:29
  that,
• 19:29
  that
• 19:30
  are
• 19:30
  doing
• 19:30
  online
• 19:31
  reservations
• 19:31
  really
• 19:31
  successfully,
• 19:34
  you
• 19:34
  mean
• 19:34
  that
• 19:34
  are
• 19:34
  doing
• 19:35
  online
• 19:35
  campground
• 19:36
  reservations?
• 19:37
  Yes.
• 19:38
  Yeah,
• 19:39
  great
• 19:39
  question.
• 19:39
  We
• 19:40
  do
• 19:40
  have
• 19:40
  a
• 19:40
  lot
• 19:40
  of
• 19:41
  advertising
• 19:41
  partnerships
• 19:43
  and
• 19:43
  agreement
• 19:44
  with
• 19:44
  campground
• 19:45
  booking
• 19:45
  sites,
• 19:46
  but
• 19:46
  in
• 19:46
  terms
• 19:46
  of
• 19:47
  like
• 19:47
  full
• 19:47
  API
• 19:48
  integrations
• 19:49
  with
• 19:49
  those
• 19:49
  sites
• 19:50
  that
• 19:50
  are
• 19:50
  not
• 19:50
  currently
• 19:51
  on
• 19:51
  the
• 19:51
  roadmap
• 19:52
  for
• 19:52
  us,
• 19:53
  one
• 19:53
  of
• 19:53
  the
• 19:53
  things
• 19:54
  that
• 19:54
  we
• 19:55
  talk
• 19:55
  a
• 19:55
  lot
• 19:55
  about
• 19:55
  in
• 19:56
  our
• 19:56
  company
• 19:56
  is
• 19:56
  we
• 19:56
  don't
• 19:57
  want
• 19:57
  to
• 19:57
  lose
• 19:57
  sight
• 19:58
  on
• 19:58
  the
• 19:58
  core
• 19:59
  objective,
• 20:00
  which
• 20:00
  is
• 20:01
  our
• 20:01
  mission
• 20:02
  at
• 20:02
  the
• 20:02
  company
• 20:02
  level
• 20:03
  is
• 20:03
  how
• 20:04
  do
• 20:04
  we
• 20:04
  make
• 20:05
  memorable
• 20:05
  outdoor
• 20:06
  experiences
• 20:07
  accessible
• 20:08
  to
• 20:08
  everyone?
• 20:09
  So
• 20:09
  job
• 20:10
  number
• 20:10
  one
• 20:10
  is
• 20:10
  making
• 20:11
  sure
• 20:11
  that
• 20:11
  we
• 20:11
  do
• 20:12
  a
• 20:12
  rock
• 20:12
  solid
• 20:13
  work
• 20:14
  around
• 20:15
  making
• 20:16
  outdoorsy
• 20:17
  aware
• 20:18
  to
• 20:19
  anyone,
• 20:19
  whether
• 20:20
  it's
• 20:20
  a
• 20:20
  novice
• 20:20
  or
• 20:21
  an
• 20:21
  experienced
• 20:22
  outdoor
• 20:22
  traveler,
• 20:23
  making
• 20:24
  them
• 20:24
  aware
• 20:24
  of
• 20:25
  like
• 20:25
  how
• 20:25
  a
• 20:25
  marketplace
• 20:25
  works,
• 20:26
  search
• 20:26
  and
• 20:26
  find
• 20:27
  a
• 20:27
  book,
• 20:27
  something
• 20:27
  that's
• 20:28
  easy,
• 20:28
  get
• 20:28
  a
• 20:28
  delivery.
• 20:29
  If
• 20:29
  you
• 20:29
  don't
• 20:29
  feel
• 20:30
  comfortable
• 20:30
  driving.
• 20:32
  Understand,
• 20:33
  simple
• 20:33
  road
• 20:34
  trips
• 20:34
  so
• 20:34
  that
• 20:34
  you
• 20:35
  use
• 20:35
  the
• 20:35
  product
• 20:36
  more
• 20:36
  than
• 20:36
  one
• 20:36
  time.
• 20:37
  And
• 20:38
  if
• 20:38
  we
• 20:38
  can
• 20:38
  introduce
• 20:39
  them
• 20:39
  into
• 20:39
  the
• 20:39
  marketplace
• 20:40
  and
• 20:40
  funnel
• 20:40
  them
• 20:41
  through
• 20:41
  a
• 20:41
  really
• 20:41
  solid
• 20:42
  experience
• 20:42
  on
• 20:43
  how
• 20:43
  they
• 20:43
  can
• 20:43
  pick
• 20:43
  up
• 20:44
  and
• 20:44
  use
• 20:44
  and
• 20:44
  return
• 20:45
  a
• 20:45
  camper
• 20:46
  van,
• 20:47
  an
• 20:47
  RV,
• 20:47
  a
• 20:48
  truck
• 20:48
  camper,
• 20:49
  then
• 20:49
  that
• 20:50
  will
• 20:50
  drive
• 20:50
  the
• 20:50
  repeat
• 20:51
  business
• 20:51
  that
• 20:52
  we're
• 20:52
  looking
• 20:52
  for.
• 20:52
  We
• 20:53
  want
• 20:53
  to
• 20:53
  make
• 20:53
  sure
• 20:53
  that
• 20:53
  we
• 20:54
  don't
• 20:54
  miss
• 20:55
  on
• 20:55
  the
• 20:55
  objective
• 20:55
  of
• 20:56
  matching
• 20:57
  and
• 20:57
  renter
• 20:57
  with
• 20:58
  an
• 20:58
  owner,
• 20:58
  but
• 20:58
  that
• 20:58
  is
• 20:58
  job
• 20:59
  number
• 20:59
  one.
• 20:59
  And
• 20:59
  then
• 21:00
  moving
• 21:00
  into
• 21:01
  how
• 21:01
  do
• 21:01
  we
• 21:02
  work
• 21:02
  through
• 21:03
  the
• 21:04
  pool,
• 21:05
  a
• 21:05
  campground
• 21:06
  booking
• 21:06
  lifecycle,
• 21:07
  and
• 21:08
  whether
• 21:08
  that's
• 21:08
  through
• 21:09
  API
• 21:09
  integrations
• 21:10
  or
• 21:10
  whether
• 21:10
  that's
• 21:11
  tighter
• 21:11
  promotions
• 21:12
  or
• 21:12
  programs
• 21:13
  or
• 21:13
  bringing
• 21:13
  them
• 21:14
  into
• 21:14
  the
• 21:14
  marketplace.
• 21:15
  And
• 21:15
  our
• 21:15
  booking
• 21:16
  engine
• 21:16
  is
• 21:17
  stuff
• 21:17
  that
• 21:17
  will
• 21:17
  work.
• 21:17
  And
• 21:18
  I
• 21:18
  understand
• 21:18
  like
• 21:19
  you
• 21:19
  absolutely
• 21:19
  have
• 21:19
  to
• 21:20
  stick
• 21:20
  with
• 21:20
  your
• 21:20
  core
• 21:20
  mission
• 21:20
  as
• 21:21
  you're
• 21:21
  saying,
• 21:21
  but
• 21:21
  I
• 21:21
  feel
• 21:22
  like
• 21:22
  there's
• 21:22
  steps
• 21:22
  that
• 21:23
  like
• 21:23
  are
• 21:23
  down
• 21:23
  the
• 21:24
  road.
• 21:24
  Maybe
• 21:24
  there
• 21:24
  are
• 21:24
  a
• 21:24
  couple
• 21:24
  of
• 21:24
  years
• 21:25
  or
• 21:25
  longer.
• 21:25
  But
• 21:25
  I
• 21:26
  feel
• 21:26
  like
• 21:26
  there's
• 21:26
  an
• 21:26
  opportunity
• 21:27
  here
• 21:27
  to
• 21:27
  work
• 21:27
  more
• 21:28
  closely
• 21:28
  with
• 21:28
  campgrounds
• 21:29
  to
• 21:29
  take
• 21:29
  that
• 21:30
  next
• 21:30
  step.
• 21:30
  And
• 21:30
  because
• 21:31
  yes,
• 21:31
  she
• 21:31
  rent
• 21:32
  a
• 21:32
  great
• 21:32
  RV
• 21:32
  from
• 21:33
  outdoors.
• 21:33
  You
• 21:33
  have
• 21:33
  good
• 21:33
  communication
• 21:34
  with
• 21:34
  the
• 21:34
  owners.
• 21:34
  Everything's
• 21:35
  clean.
• 21:35
  Everything's
• 21:35
  great.
• 21:36
  You
• 21:36
  enjoy
• 21:36
  your
• 21:36
  RV,
• 21:36
  but
• 21:37
  what
• 21:37
  about
• 21:37
  enjoying
• 21:38
  the
• 21:38
  campground
• 21:38
  or
• 21:38
  place
• 21:39
  you're
• 21:39
  parked
• 21:39
  at?
• 21:40
  Because
• 21:40
  that
• 21:40
  inherently
• 21:41
  is
• 21:41
  going
• 21:41
  to
• 21:41
  have
• 21:42
  an
• 21:42
  impact
• 21:42
  on
• 21:42
  your
• 21:42
  perception
• 21:43
  of
• 21:43
  the
• 21:43
  whole
• 21:44
  experience,
• 21:44
  right?
• 21:46
  Yeah.
• 21:46
  That's
• 21:46
  such
• 21:47
  a
• 21:47
  good
• 21:47
  point.
• 21:47
  You're
• 21:47
  making
• 21:47
  Brian
• 21:48
  we're
• 21:48
  all
• 21:49
  in
• 21:49
  bed
• 21:49
  together,
• 21:50
  right?
• 21:50
  Like
• 21:51
  the
• 21:51
  customer,
• 21:51
  the
• 21:52
  consumer
• 21:53
  doesn't
• 21:53
  pull
• 21:54
  apart
• 21:54
  individual
• 21:55
  days
• 21:56
  or
• 21:57
  experience
• 21:57
  moments
• 21:59
  from
• 22:00
  their,
• 22:00
  the
• 22:00
  totality
• 22:01
  of
• 22:01
  their
• 22:01
  vacation,
• 22:02
  their
• 22:02
  vacation
• 22:03
  is
• 22:03
  either
• 22:03
  one
• 22:03
  day,
• 22:04
  two
• 22:04
  days
• 22:04
  or
• 22:04
  seven
• 22:04
  days.
• 22:05
  And.
• 22:06
  The
• 22:06
  pickup,
• 22:07
  the
• 22:07
  return
• 22:07
  where
• 22:08
  they
• 22:08
  stayed
• 22:08
  and
• 22:09
  probably
• 22:09
  also
• 22:10
  where
• 22:10
  they
• 22:10
  went
• 22:10
  and
• 22:11
  what
• 22:11
  they
• 22:11
  did
• 22:11
  to,
• 22:12
  it's
• 22:12
  like,
• 22:12
  because
• 22:13
  they're
• 22:13
  there,
• 22:13
  they're
• 22:13
  measuring
• 22:14
  this
• 22:15
  travel
• 22:16
  option
• 22:16
  and
• 22:16
  vacation
• 22:17
  with
• 22:17
  other
• 22:17
  possible
• 22:18
  travel
• 22:18
  options,
• 22:19
  right?
• 22:19
  Oh,
• 22:19
  I
• 22:19
  can
• 22:20
  go
• 22:20
  to
• 22:20
  a
• 22:20
  city,
• 22:20
  I
• 22:20
  can
• 22:20
  stay
• 22:21
  in
• 22:21
  a
• 22:21
  hotel
• 22:21
  and
• 22:21
  I
• 22:21
  can
• 22:22
  do
• 22:22
  these
• 22:22
  five
• 22:22
  things.
• 22:22
  And
• 22:22
  there's
• 22:23
  a
• 22:23
  cost
• 22:23
  yours
• 22:23
  desk.
• 22:24
  The
• 22:24
  concierge
• 22:25
  desk
• 22:25
  and
• 22:25
  hotel
• 22:25
  will
• 22:25
  tell
• 22:26
  me
• 22:26
  where
• 22:26
  to
• 22:26
  go.
• 22:26
  And
• 22:26
  it's
• 22:27
  straightforward.
• 22:28
  Just
• 22:28
  goes
• 22:28
  back
• 22:28
  to
• 22:29
  the
• 22:29
  point
• 22:29
  on
• 22:29
  why
• 22:30
  partnerships
• 22:31
  for
• 22:31
  outdoorsy
• 22:32
  are
• 22:32
  so
• 22:32
  critical
• 22:33
  because
• 22:33
  we
• 22:34
  were,
• 22:34
  we're
• 22:34
  not
• 22:34
  able
• 22:35
  to
• 22:35
  solve
• 22:35
  all
• 22:36
  of
• 22:36
  these
• 22:36
  things
• 22:36
  in
• 22:37
  one
• 22:37
  quarter
• 22:37
  or
• 22:37
  one
• 22:38
  year,
• 22:38
  particularly
• 22:39
  now,
• 22:40
  where
• 22:40
  we
• 22:40
  have
• 22:40
  so
• 22:40
  many
• 22:41
  new
• 22:41
  challenges
• 22:42
  that
• 22:42
  we're
• 22:42
  all
• 22:42
  faced
• 22:43
  with
• 22:43
  COVID.
• 22:43
  We
• 22:43
  have
• 22:44
  to
• 22:44
  adhere
• 22:45
  to
• 22:45
  more
• 22:45
  stringent
• 22:46
  education
• 22:47
  and
• 22:47
  cleaning
• 22:48
  services
• 22:49
  and
• 22:49
  facilities.
• 22:50
  We've
• 22:50
  had
• 22:50
  to
• 22:50
  work
• 22:50
  out
• 22:50
  into
• 22:50
  do
• 22:51
  contact
• 22:51
  helix
• 22:52
  exchange
• 22:52
  for
• 22:53
  both
• 22:53
  the
• 22:53
  actual
• 22:53
  rental.
• 22:54
  And
• 22:54
  we
• 22:54
  also,
• 22:55
  in
• 22:55
  some
• 22:55
  instances
• 22:56
  with
• 22:56
  camp
• 22:56
  brands
• 22:56
  have
• 22:56
  to
• 22:56
  do
• 22:57
  that.
• 22:57
  We
• 22:57
  have
• 22:57
  to
• 22:58
  make
• 22:58
  sure
• 22:58
  that
• 22:58
  we
• 22:58
  are
• 22:59
  providing
• 22:59
  timely
• 23:00
  information
• 23:00
  around
• 23:00
  whether
• 23:01
  or
• 23:01
  not
• 23:01
  the
• 23:01
  campgrounds.
• 23:02
  There
• 23:03
  are
• 23:03
  services
• 23:03
  available
• 23:04
  is
• 23:04
  the
• 23:04
  bullet.
• 23:04
  And
• 23:04
  there's
• 23:05
  a
• 23:05
  hot
• 23:05
  tub
• 23:05
  open
• 23:05
  as
• 23:05
  laundry
• 23:06
  facilities
• 23:06
  open
• 23:06
  and
• 23:07
  making
• 23:07
  sure
• 23:07
  that
• 23:07
  information
• 23:08
  is
• 23:08
  part
• 23:09
  of
• 23:09
  the
• 23:10
  the
• 23:10
  check-in
• 23:10
  or
• 23:10
  check-out
• 23:11
  process.
• 23:11
  So
• 23:12
  these
• 23:12
  are
• 23:12
  incremental
• 23:13
  roadmap
• 23:14
  initiatives
• 23:15
  that
• 23:15
  you
• 23:16
  are
• 23:16
  committed
• 23:17
  to
• 23:17
  working
• 23:18
  with
• 23:18
  our
• 23:18
  campground
• 23:18
  partners
• 23:19
  on.
• 23:19
  And,
• 23:19
  probably
• 23:20
  one
• 23:21
  of
• 23:21
  the
• 23:21
  things
• 23:21
  I
• 23:21
  hope
• 23:22
  that
• 23:22
  most
• 23:22
  came
• 23:22
  from
• 23:22
  partners
• 23:23
  would
• 23:23
  say
• 23:23
  about
• 23:24
  outdoorsy
• 23:24
  as
• 23:25
  a
• 23:25
  company
• 23:25
  is
• 23:26
  we
• 23:26
  came
• 23:26
  into
• 23:27
  this
• 23:27
  industry,
• 23:28
  unlike
• 23:29
  a
• 23:29
  Nuber
• 23:29
  right,
• 23:30
  quite
• 23:30
  famously,
• 23:31
  describes
• 23:32
  themselves
• 23:32
  as
• 23:32
  disrupting
• 23:33
  the
• 23:33
  category
• 23:34
  and
• 23:35
  wanting
• 23:35
  to
• 23:35
  replace
• 23:36
  the
• 23:36
  existing
• 23:36
  incumbents
• 23:37
  and
• 23:37
  the
• 23:37
  existing
• 23:38
  product.
• 23:38
  We
• 23:39
  never
• 23:39
  wanted
• 23:39
  to
• 23:39
  do
• 23:39
  that.
• 23:40
  And
• 23:40
  we
• 23:40
  didn't
• 23:40
  approach
• 23:41
  the
• 23:41
  industry
• 23:41
  that
• 23:41
  way
• 23:41
  we
• 23:42
  came
• 23:42
  in
• 23:42
  and
• 23:42
  were
• 23:42
  like
• 23:43
  Koa
• 23:44
  RVIA
• 23:45
  thousand
• 23:45
  trails.
• 23:46
  Please
• 23:46
  come
• 23:46
  work
• 23:47
  with
• 23:47
  us.
• 23:48
  Yes.
• 23:48
  We're
• 23:48
  like
• 23:48
  a
• 23:48
  new
• 23:49
  solution
• 23:50
  or
• 23:50
  new
• 23:50
  kids
• 23:50
  on
• 23:50
  the
• 23:50
  block
• 23:51
  here,
• 23:51
  but
• 23:51
  we
• 23:52
  want
• 23:52
  to
• 23:52
  partner
• 23:53
  with
• 23:53
  you
• 23:53
  guys
• 23:53
  and
• 23:54
  pull
• 23:54
  that
• 23:54
  50
• 23:55
  plus
• 23:55
  years
• 23:56
  experience
• 23:56
  and
• 23:57
  how
• 23:57
  to
• 23:57
  do
• 23:57
  this
• 23:57
  well
• 23:58
  into
• 23:59
  some
• 23:59
  new
• 23:59
  channels
• 24:01
  that
• 24:01
  we're
• 24:01
  realizing
• 24:02
  through
• 24:03
  digital
• 24:03
  apps
• 24:04
  or
• 24:04
  site
• 24:05
  experiences
• 24:06
  that
• 24:06
  we
• 24:06
  can
• 24:06
  provide.
• 24:06
  So
• 24:07
  I,
• 24:07
  we're
• 24:07
  here
• 24:08
  for
• 24:08
  the
• 24:08
  long
• 24:08
  haul.
• 24:09
  I
• 24:09
  think
• 24:09
  we've
• 24:09
  got
• 24:10
  really
• 24:10
  strong
• 24:10
  partnerships
• 24:11
  with
• 24:11
  those
• 24:11
  campground
• 24:12
  partners
• 24:12
  that
• 24:12
  I
• 24:12
  mentioned.
• 24:13
  And
• 24:13
  these
• 24:13
  are
• 24:13
  the
• 24:13
  things
• 24:13
  that
• 24:14
  the
• 24:14
  marketing,
• 24:15
  the
• 24:15
  product
• 24:15
  and
• 24:15
  the
• 24:15
  customer
• 24:16
  service
• 24:16
  teams
• 24:16
  work
• 24:17
  on
• 24:17
  weekend,
• 24:18
  month,
• 24:19
  over
• 24:19
  month,
• 24:19
  year
• 24:20
  a
• 24:20
  year.
• 24:21
  Okay.
• 24:22
  When
• 24:22
  I
• 24:22
  think
• 24:23
  you,
• 24:23
  and
• 24:23
  I
• 24:23
  know
• 24:23
  that's
• 24:23
  the
• 24:23
  best
• 24:24
  way
• 24:24
  to
• 24:24
  proceed
• 24:24
  for
• 24:25
  business,
• 24:25
  right?
• 24:25
  Is
• 24:25
  step-by-step
• 24:26
  do
• 24:26
  one
• 24:26
  thing,
• 24:27
  do
• 24:27
  it
• 24:27
  well,
• 24:27
  then
• 24:27
  move
• 24:27
  on
• 24:28
  to
• 24:28
  the
• 24:28
  next
• 24:28
  thing
• 24:28
  and
• 24:28
  do
• 24:28
  it
• 24:29
  well.
• 24:29
  And
• 24:29
  it's
• 24:29
  really
• 24:29
  hard
• 24:30
  at
• 24:30
  least
• 24:30
  in
• 24:30
  my
• 24:30
  brain
• 24:30
  from
• 24:31
  an
• 24:31
  entrepreneurial
• 24:31
  standpoint.
• 24:32
  Cause
• 24:32
  I
• 24:32
  just
• 24:32
  want
• 24:32
  to
• 24:32
  do
• 24:32
  it
• 24:32
  all
• 24:33
  at
• 24:33
  the
• 24:33
  same
• 24:33
  time
• 24:33
  right
• 24:33
  now.
• 24:34
  And,
• 24:34
  but
• 24:34
  what
• 24:35
  you're
• 24:35
  saying
• 24:35
  that
• 24:35
  process
• 24:36
  is
• 24:36
  great.
• 24:36
  And
• 24:36
  I
• 24:36
  think
• 24:37
  there's
• 24:37
  just
• 24:37
  so
• 24:37
  many
• 24:37
  paths
• 24:38
  that
• 24:38
  outdoors
• 24:38
  that
• 24:38
  you
• 24:38
  can
• 24:39
  go
• 24:39
  as
• 24:39
  they
• 24:39
  walk
• 24:40
  years
• 24:40
  and
• 24:40
  years
• 24:40
  ahead,
• 24:41
  that
• 24:41
  it's
• 24:41
  going
• 24:41
  to
• 24:41
  be
• 24:42
  interesting.
• 24:42
  If
• 24:42
  it's
• 24:42
  cool
• 24:43
  with
• 24:43
  you
• 24:43
  guys,
• 24:43
  I
• 24:43
  might,
• 24:44
  I
• 24:44
  would
• 24:44
  love
• 24:44
  to
• 24:45
  maybe
• 24:45
  throw
• 24:45
  a
• 24:46
  question
• 24:46
  out,
• 24:46
  you're
• 24:47
  aware,
• 24:47
  a
• 24:47
  topic
• 24:47
  to
• 24:48
  discuss.
• 24:48
  So
• 24:49
  one
• 24:49
  of
• 24:49
  the
• 24:49
  things,
• 24:50
  that
• 24:50
  we,
• 24:50
  we
• 24:50
  have
• 24:51
  a
• 24:51
  ton
• 24:51
  of
• 24:51
  respect
• 24:52
  for
• 24:53
  how
• 24:53
  difficult
• 24:53
  it
• 24:54
  is
• 24:54
  to
• 24:54
  plan
• 24:55
  and
• 24:55
  to
• 24:56
  execute
• 24:57
  in
• 24:57
  our
• 24:57
  worlds,
• 24:58
  right?
• 24:58
  Because
• 24:58
  we're
• 24:58
  talking
• 24:59
  about
• 24:59
  physical
• 24:59
  infrastructure
• 25:00
  and
• 25:00
  digital
• 25:01
  experiences.
• 25:02
  But
• 25:03
  when
• 25:03
  I
• 25:03
  think
• 25:03
  about
• 25:03
  campgrounds
• 25:04
  and
• 25:04
  innovation
• 25:06
  over
• 25:06
  the
• 25:06
  next,
• 25:07
  the
• 25:07
  next
• 25:07
  couple
• 25:07
  of
• 25:08
  years,
• 25:08
  I
• 25:09
  would
• 25:09
  love
• 25:09
  to,
• 25:10
  I'd
• 25:10
  love
• 25:10
  to
• 25:10
  ask
• 25:11
  what
• 25:11
  are
• 25:11
  some
• 25:11
  of
• 25:12
  the
• 25:12
  new
• 25:13
  product
• 25:13
  or
• 25:14
  service
• 25:14
  offerings
• 25:15
  that
• 25:16
  you
• 25:16
  guys
• 25:16
  are
• 25:16
  seeing?
• 25:17
  I'll
• 25:17
  throw
• 25:17
  one
• 25:17
  out
• 25:17
  there
• 25:18
  to
• 25:18
  get
• 25:18
  the
• 25:18
  conversation
• 25:19
  started.
• 25:19
  It's
• 25:19
  a
• 25:20
  crossover
• 25:20
  product
• 25:21
  for
• 25:21
  us.
• 25:21
  One
• 25:21
  of
• 25:21
  the
• 25:22
  areas
• 25:22
  that
• 25:23
  we
• 25:23
  want
• 25:23
  to
• 25:24
  work
• 25:24
  on
• 25:24
  is.
• 25:25
  How
• 25:26
  do
• 25:26
  we
• 25:26
  going
• 25:26
  back
• 25:26
  to
• 25:26
  the
• 25:27
  hotel
• 25:27
  concept,
• 25:27
  right?
• 25:28
  How
• 25:28
  do
• 25:28
  we
• 25:29
  work
• 25:29
  with
• 25:29
  campground
• 25:30
  owners
• 25:30
  and
• 25:30
  take
• 25:31
  a
• 25:31
  look
• 25:31
  at
• 25:31
  their
• 25:31
  utilization
• 25:32
  or
• 25:32
  their
• 25:33
  inventory
• 25:33
  and
• 25:33
  say,
• 25:34
  okay,
• 25:34
  if
• 25:35
  you
• 25:35
  have
• 25:35
  sites
• 25:36
  that
• 25:36
  are
• 25:37
  either
• 25:37
  not
• 25:37
  booked
• 25:38
  or
• 25:38
  can
• 25:38
  work
• 25:39
  or
• 25:40
  are
• 25:40
  booked
• 25:40
  infrequently
• 25:41
  enough
• 25:42
  that
• 25:42
  we
• 25:43
  can
• 25:43
  offer
• 25:44
  a
• 25:44
  product
• 25:45
  where
• 25:45
  we
• 25:45
  say
• 25:46
  to
• 25:46
  all
• 25:46
  of
• 25:46
  our
• 25:46
  owners,
• 25:47
  look,
• 25:47
  if
• 25:47
  you're,
• 25:47
  if
• 25:48
  you
• 25:48
  don't
• 25:48
  really
• 25:48
  want
• 25:48
  to
• 25:48
  manage
• 25:49
  all
• 25:49
  the
• 25:50
  key
• 25:50
  exchanges,
• 25:51
  you
• 25:51
  don't
• 25:51
  want
• 25:51
  to
• 25:51
  go
• 25:52
  through
• 25:53
  the
• 25:53
  process
• 25:54
  of
• 25:54
  like
• 25:54
  multiple
• 25:55
  customers
• 25:55
  over
• 25:55
  time
• 25:56
  that
• 25:56
  you
• 25:56
  have
• 25:56
  to
• 25:56
  meet
• 25:57
  with
• 25:57
  and
• 25:57
  do
• 25:57
  an
• 25:57
  orientation
• 25:58
  and
• 25:58
  explain
• 25:59
  then
• 26:00
  how
• 26:00
  do
• 26:00
  we
• 26:00
  work
• 26:00
  directly
• 26:01
  with
• 26:01
  campgrounds
• 26:01
  to
• 26:02
  say,
• 26:02
  look,
• 26:02
  we've
• 26:02
  got
• 26:02
  these
• 26:03
  owners
• 26:03
  that
• 26:03
  want
• 26:03
  to
• 26:03
  basically
• 26:04
  stick
• 26:04
  their
• 26:05
  product
• 26:05
  in
• 26:05
  your
• 26:06
  law
• 26:06
  for
• 26:06
  the
• 26:06
  whole
• 26:06
  season.
• 26:07
  Not
• 26:07
  for
• 26:07
  themselves
• 26:08
  to
• 26:08
  use,
• 26:08
  which
• 26:08
  I
• 26:08
  know
• 26:09
  is
• 26:09
  the
• 26:09
  product
• 26:09
  that
• 26:09
  came
• 26:09
  from
• 26:10
  SAP
• 26:10
  today.
• 26:10
  But
• 26:11
  truly.
• 26:12
  So
• 26:12
  then
• 26:12
  the
• 26:13
  campground
• 26:13
  has
• 26:13
  got
• 26:14
  guaranteed
• 26:14
  revenue.
• 26:15
  It's
• 26:15
  guaranteed
• 26:16
  booking,
• 26:16
  so
• 26:16
  they
• 26:16
  can
• 26:16
  choose
• 26:17
  also
• 26:17
  how
• 26:17
  they
• 26:18
  want
• 26:18
  to
• 26:18
  balance
• 26:18
  out.
• 26:19
  Like
• 26:19
  we're
• 26:19
  either
• 26:20
  longer,
• 26:20
  not
• 26:20
  even,
• 26:21
  it's
• 26:21
  not
• 26:21
  even
• 26:21
  a
• 26:21
  longer
• 26:21
  term
• 26:22
  state,
• 26:22
  it's
• 26:22
  like
• 26:22
  an
• 26:22
  ongoing
• 26:23
  rental
• 26:23
  stay,
• 26:23
  but
• 26:24
  like
• 26:24
  the
• 26:24
  UBIT
• 26:24
  is
• 26:25
  there.
• 26:25
  It's
• 26:25
  like
• 26:25
  getting
• 26:26
  cabins
• 26:26
  for
• 26:26
  free.
• 26:27
  And
• 26:27
  then
• 26:28
  I
• 26:28
  was
• 26:28
  like
• 26:28
  what
• 26:28
  impact
• 26:29
  does
• 26:29
  that
• 26:29
  have
• 26:29
  on
• 26:29
  how
• 26:30
  you
• 26:30
  then
• 26:30
  think
• 26:30
  about
• 26:31
  what
• 26:31
  you
• 26:31
  need
• 26:31
  for
• 26:31
  staffing
• 26:32
  and
• 26:32
  how
• 26:32
  much
• 26:32
  free
• 26:33
  time
• 26:33
  you
• 26:33
  might
• 26:33
  have
• 26:33
  to
• 26:34
  work
• 26:34
  on
• 26:34
  new
• 26:34
  business
• 26:35
  initiatives
• 26:35
  while
• 26:36
  you're
• 26:36
  still
• 26:36
  getting
• 26:37
  the
• 26:37
  utilization
• 26:37
  from
• 26:38
  your
• 26:38
  investment
• 26:38
  because
• 26:38
  during
• 26:38
  your
• 26:39
  summer
• 26:39
  months.
• 26:40
  So
• 26:40
  I
• 26:40
  feel
• 26:41
  like
• 26:41
  I'm
• 26:41
  in
• 26:42
  the
• 26:42
  Twilight
• 26:42
  zone
• 26:42
  because
• 26:43
  this
• 26:43
  thumb
• 26:44
  list
• 26:44
  too,
• 26:44
  I
• 26:44
  was
• 26:45
  going
• 26:45
  to
• 26:45
  ask
• 26:45
  you
• 26:46
  if
• 26:46
  you
• 26:46
  had
• 26:47
  any
• 26:47
  examples
• 26:48
  where
• 26:48
  parks
• 26:49
  are
• 26:49
  doing
• 26:49
  this
• 26:49
  yet.
• 26:50
  I
• 26:50
  know
• 26:50
  for
• 26:50
  me
• 26:51
  as
• 26:51
  an
• 26:51
  operator,
• 26:51
  I
• 26:52
  think,
• 26:52
  if
• 26:52
  I'm
• 26:52
  sitting
• 26:53
  at
• 26:53
  85%
• 26:55
  occupancy
• 26:55
  for,
• 26:56
  long
• 26:56
  periods
• 26:57
  of
• 26:57
  time
• 26:57
  and
• 26:57
  maybe
• 26:57
  only
• 26:58
  have
• 26:58
  a
• 26:58
  hundred
• 26:58
  percent
• 26:59
  for
• 26:59
  three
• 27:00
  weeks
• 27:00
  out
• 27:00
  of
• 27:00
  the
• 27:00
  summer
• 27:01
  or
• 27:01
  so.
• 27:02
  I'm
• 27:02
  going
• 27:02
  to
• 27:03
  want
• 27:03
  to
• 27:04
  diversify
• 27:04
  those
• 27:04
  things
• 27:05
  without
• 27:05
  necessarily
• 27:06
  investing
• 27:06
  the
• 27:07
  capital
• 27:07
  to
• 27:07
  purchase
• 27:09
  rentals
• 27:10
  myself.
• 27:10
  So
• 27:11
  this
• 27:11
  is
• 27:11
  where
• 27:12
  I
• 27:13
  can
• 27:13
  see
• 27:13
  this
• 27:13
  being
• 27:14
  an
• 27:14
  incredible
• 27:15
  partnership
• 27:15
  between
• 27:16
  outdoorsy
• 27:17
  and
• 27:17
  then
• 27:17
  that
• 27:17
  facilitation
• 27:18
  with
• 27:18
  individuals
• 27:19
  who
• 27:19
  own
• 27:20
  only
• 27:21
  equipment.
• 27:21
  So
• 27:22
  I
• 27:22
  find
• 27:23
  it
• 27:23
  funny
• 27:23
  that
• 27:23
  you've
• 27:23
  asked
• 27:23
  that,
• 27:24
  but
• 27:24
  yeah,
• 27:24
  I,
• 27:24
  100%
• 27:25
  think
• 27:26
  there
• 27:28
  is
• 27:29
  incredible
• 27:30
  opportunity
• 27:31
  there.
• 27:31
  We've
• 27:32
  got
• 27:32
  the
• 27:32
  operators,
• 27:33
  have
• 27:33
  the
• 27:33
  land
• 27:34
  and
• 27:34
  the
• 27:34
  connections
• 27:35
  and
• 27:35
  the
• 27:35
  50th
• 27:35
  and
• 27:36
  the
• 27:36
  sewer
• 27:36
  and
• 27:37
  all
• 27:37
  those
• 27:37
  things.
• 27:37
  And
• 27:38
  you
• 27:38
  guys
• 27:38
  have
• 27:38
  the
• 27:38
  equipment.
• 27:39
  I
• 27:39
  think
• 27:39
  these
• 27:39
  partnerships
• 27:40
  are
• 27:41
  incredibly
• 27:42
  smart.
• 27:42
  I
• 27:42
  think
• 27:42
  there's
• 27:43
  definite
• 27:43
  appetite
• 27:44
  for
• 27:44
  a
• 27:44
  product
• 27:45
  like
• 27:45
  that.
• 27:48
  Yeah.
• 27:48
  From
• 27:48
  my
• 27:48
  perspective,
• 27:49
  go
• 27:49
  ahead,
• 27:50
  please.
• 27:50
  Jennifer.
• 27:50
  No,
• 27:51
  I'm
• 27:51
  more
• 27:51
  interested
• 27:52
  to
• 27:52
  learn.
• 27:53
  So
• 27:53
  I
• 27:53
  think
• 27:53
  from
• 27:53
  my
• 27:54
  perspective,
• 27:54
  and
• 27:54
  again,
• 27:54
  I've
• 27:55
  got
• 27:55
  some
• 27:55
  ideas
• 27:56
  that
• 27:56
  maybe
• 27:56
  Cara
• 27:56
  can
• 27:57
  refute
• 27:57
  as
• 27:57
  a
• 27:57
  former
• 27:58
  park
• 27:58
  owner.
• 27:58
  I've
• 27:58
  never
• 27:58
  owned
• 27:58
  a
• 27:59
  campground,
• 27:59
  that
• 27:59
  may
• 27:59
  or
• 27:59
  may
• 27:59
  not
• 28:00
  work.
• 28:00
  But
• 28:01
  I
• 28:01
  think
• 28:01
  that
• 28:01
  we've
• 28:01
  already
• 28:02
  talked
• 28:02
  about
• 28:02
  the
• 28:02
  insurance
• 28:03
  things
• 28:03
  so
• 28:03
  that
• 28:03
  if
• 28:03
  we
• 28:04
  can
• 28:04
  communicate
• 28:04
  that
• 28:04
  to
• 28:05
  owners
• 28:05
  better,
• 28:05
  then
• 28:05
  that's
• 28:05
  going
• 28:05
  to
• 28:06
  resolve
• 28:06
  a
• 28:06
  lot
• 28:06
  of
• 28:06
  the
• 28:06
  concerns
• 28:08
  too.
• 28:08
  I
• 28:08
  think
• 28:08
  what
• 28:08
  Cara
• 28:09
  said
• 28:09
  is
• 28:09
  correct,
• 28:09
  that
• 28:09
  people
• 28:10
  are
• 28:10
  willing
• 28:10
  to
• 28:10
  put
• 28:11
  these
• 28:11
  things
• 28:12
  in
• 28:12
  lieu
• 28:12
  of
• 28:13
  spending
• 28:13
  30
• 28:13
  to
• 28:14
  $80,000
• 28:14
  on
• 28:14
  a
• 28:14
  cabin
• 28:15
  or
• 28:15
  whatever
• 28:15
  else.
• 28:16
  But
• 28:16
  how
• 28:17
  do
• 28:17
  I
• 28:17
  then
• 28:18
  as
• 28:18
  an
• 28:18
  owner,
• 28:18
  right?
• 28:18
  Speaking,
• 28:19
  how
• 28:19
  do
• 28:19
  I
• 28:19
  manage
• 28:20
  the
• 28:20
  quality?
• 28:20
  How
• 28:20
  do
• 28:20
  I
• 28:21
  make
• 28:21
  sure
• 28:21
  that
• 28:21
  some
• 28:22
  parks
• 28:22
  have
• 28:22
  a
• 28:22
  10
• 28:22
  year
• 28:22
  rule,
• 28:23
  right?
• 28:23
  They
• 28:23
  want
• 28:23
  the
• 28:24
  rigs
• 28:24
  to
• 28:24
  look
• 28:25
  well
• 28:25
  and
• 28:25
  nice.
• 28:26
  And
• 28:26
  how
• 28:26
  do
• 28:26
  I
• 28:27
  control
• 28:27
  what's
• 28:27
  parked
• 28:28
  on
• 28:28
  my
• 28:28
  campground
• 28:28
  and
• 28:29
  when,
• 28:29
  and
• 28:29
  then
• 28:30
  is
• 28:30
  it
• 28:30
  worth
• 28:30
  my
• 28:30
  while?
• 28:31
  Because
• 28:31
  you've
• 28:32
  got
• 28:32
  tenants
• 28:32
  coming
• 28:32
  in
• 28:33
  out.
• 28:33
  How
• 28:34
  do
• 28:34
  I
• 28:34
  control
• 28:34
  those
• 28:34
  tenants?
• 28:35
  How
• 28:35
  do
• 28:35
  we
• 28:35
  make
• 28:35
  sure
• 28:35
  they're
• 28:36
  not
• 28:36
  the
• 28:36
  16
• 28:37
  to
• 28:37
  22
• 28:38
  year
• 28:38
  old
• 28:38
  party
• 28:38
  people
• 28:39
  who
• 28:39
  are
• 28:39
  going
• 28:39
  to
• 28:39
  drink
• 28:39
  and
• 28:39
  make
• 28:39
  noise
• 28:40
  all
• 28:40
  night
• 28:40
  and
• 28:40
  irritate
• 28:41
  my
• 28:41
  other
• 28:41
  camper
• 28:41
  on
• 28:41
  orders?
• 28:42
  So
• 28:42
  there's
• 28:42
  a
• 28:42
  lot
• 28:42
  of
• 28:42
  stuff
• 28:42
  to
• 28:42
  unpack
• 28:43
  here.
• 28:43
  What's
• 28:43
  my
• 28:43
  profit
• 28:44
  share.
• 28:44
  Is
• 28:44
  it
• 28:44
  worth
• 28:45
  my
• 28:45
  time?
• 28:45
  What
• 28:45
  am
• 28:45
  I
• 28:46
  making
• 28:46
  from
• 28:46
  it?
• 28:46
  Those
• 28:46
  kinds
• 28:47
  of
• 28:47
  things.
• 28:47
  Maybe
• 28:47
  Cara,
• 28:48
  can,
• 28:49
  I
• 28:49
  think
• 28:50
  there's
• 28:50
  lots
• 28:50
  of
• 28:50
  ways
• 28:51
  to
• 28:51
  address
• 28:52
  that
• 28:52
  stuff
• 28:52
  in
• 28:53
  the
• 28:53
  product
• 28:54
  packaging?
• 28:55
  There
• 28:55
  is
• 28:55
  definitely,
• 28:57
  I
• 28:57
  was
• 28:58
  about
• 28:58
  to
• 28:58
  I
• 28:58
  think
• 28:58
  there's
• 28:59
  obviously,
• 29:00
  the
• 29:00
  ability
• 29:01
  to,
• 29:03
  in
• 29:03
  my
• 29:03
  opinion,
• 29:03
  as
• 29:04
  an
• 29:04
  operator,
• 29:04
  I
• 29:04
  would
• 29:05
  expect
• 29:05
  in
• 29:05
  that
• 29:05
  type
• 29:06
  of
• 29:06
  scenario
• 29:06
  that
• 29:07
  included
• 29:07
  in
• 29:08
  the
• 29:08
  agreement
• 29:08
  is
• 29:09
  I'm
• 29:09
  going
• 29:09
  to
• 29:09
  obviously
• 29:10
  get
• 29:10
  to
• 29:10
  need
• 29:11
  to
• 29:11
  access
• 29:11
  the
• 29:11
  unit,
• 29:12
  make
• 29:12
  sure
• 29:12
  it's
• 29:12
  clean
• 29:13
  offer
• 29:13
  any
• 29:14
  sort
• 29:14
  of
• 29:15
  add
• 29:15
  on
• 29:15
  stuff.
• 29:16
  And
• 29:16
  obviously,
• 29:17
  so
• 29:17
  the
• 29:17
  pricing
• 29:18
  model
• 29:18
  needs
• 29:19
  to
• 29:20
  compensate
• 29:21
  me
• 29:21
  for
• 29:21
  those
• 29:22
  that
• 29:22
  resource
• 29:23
  expenditure.
• 29:25
  And
• 29:25
  of
• 29:25
  course,
• 29:26
  I
• 29:26
  need
• 29:26
  to
• 29:26
  make
• 29:26
  money
• 29:26
  off
• 29:27
  of
• 29:27
  my
• 29:27
  site,
• 29:27
  otherwise,
• 29:29
  why
• 29:29
  am
• 29:29
  I
• 29:29
  doing
• 29:29
  this?
• 29:30
  But
• 29:30
  then
• 29:30
  there's
• 29:30
  also
• 29:30
  ways
• 29:31
  to
• 29:31
  potentially
• 29:32
  vet
• 29:32
  who's
• 29:32
  coming
• 29:33
  through.
• 29:33
  I
• 29:33
  think
• 29:33
  if
• 29:34
  the
• 29:34
  agreement
• 29:34
  is
• 29:35
  mutually
• 29:36
  beneficial
• 29:36
  for
• 29:36
  everyone
• 29:37
  I
• 29:37
  get
• 29:37
  that
• 29:37
  those
• 29:38
  are
• 29:38
  concerns,
• 29:38
  but
• 29:39
  I
• 29:39
  don't
• 29:39
  imagine
• 29:40
  anybody
• 29:41
  who's
• 29:41
  willing
• 29:41
  to
• 29:41
  take
• 29:42
  something
• 29:42
  like
• 29:42
  that
• 29:42
  on
• 29:42
  is
• 29:43
  going
• 29:43
  to
• 29:43
  be
• 29:43
  unreasonable
• 29:44
  about
• 29:44
  writing
• 29:45
  up
• 29:45
  an
• 29:45
  agreement.
• 29:45
  That's
• 29:47
  satisfactory
• 29:47
  to
• 29:48
  all
• 29:48
  the
• 29:48
  parties
• 29:48
  and,
• 29:49
  potentially
• 29:49
  also
• 29:50
  addresses
• 29:50
  things
• 29:50
  from
• 29:51
  the
• 29:51
  RV
• 29:51
  equipment
• 29:52
  owner
• 29:52
  side,
• 29:52
  where,
• 29:53
  now
• 29:53
  you
• 29:54
  don't
• 29:54
  have
• 29:54
  to
• 29:54
  worry
• 29:54
  about
• 29:55
  that
• 29:55
  insurance
• 29:55
  policy
• 29:56
  covering
• 29:56
  your
• 29:56
  RV
• 29:57
  when
• 29:57
  it's
• 29:57
  sitting
• 29:57
  in
• 29:57
  storage,
• 29:58
  because
• 29:58
  it's
• 29:58
  in
• 29:59
  utilization
• 29:59
  all
• 29:59
  the
• 29:59
  time.
• 30:00
  Or
• 30:00
  at
• 30:00
  least
• 30:00
  through
• 30:01
  the
• 30:01
  operating
• 30:01
  seasons,
• 30:02
  depending
• 30:02
  where
• 30:02
  you're
• 30:03
  located.
• 30:03
  There's
• 30:04
  definitely
• 30:05
  business
• 30:05
  benefits
• 30:06
  that
• 30:06
  come
• 30:06
  with
• 30:07
  having.
• 30:09
  Higher
• 30:10
  up
• 30:10
  occupancy
• 30:10
  all
• 30:11
  the
• 30:11
  time.
• 30:11
  Your
• 30:12
  turnover
• 30:12
  rates
• 30:13
  potentially
• 30:13
  are
• 30:14
  less,
• 30:14
  you
• 30:14
  don't
• 30:15
  have
• 30:15
  units
• 30:15
  moving
• 30:16
  in
• 30:16
  and
• 30:16
  out
• 30:17
  as
• 30:17
  often,
• 30:18
  that
• 30:18
  stuff
• 30:18
  is
• 30:18
  really
• 30:19
  taxing
• 30:19
  both
• 30:19
  on
• 30:20
  the
• 30:20
  staff
• 30:20
  front
• 30:20
  and
• 30:21
  the
• 30:21
  infrastructure
• 30:22
  front,
• 30:23
  people
• 30:23
  pulling
• 30:23
  backing
• 30:24
  in
• 30:24
  and
• 30:24
  out
• 30:24
  and
• 30:25
  the
• 30:26
  marriage
• 30:26
  breakup
• 30:27
  stuff.
• 30:28
  That's
• 30:28
  really
• 30:28
  tough
• 30:28
  in
• 30:29
  campgrounds
• 30:30
  can
• 30:30
  also
• 30:30
  sometimes
• 30:31
  result
• 30:31
  in
• 30:31
  infrastructure
• 30:32
  damage
• 30:33
  and
• 30:33
  wear
• 30:33
  and
• 30:33
  tear
• 30:33
  on,
• 30:34
  on
• 30:34
  your
• 30:34
  property
• 30:35
  that,
• 30:35
  this
• 30:35
  less
• 30:36
  movement
• 30:37
  really
• 30:38
  restricts.
• 30:39
  So
• 30:39
  there's
• 30:39
  pros
• 30:39
  and
• 30:40
  cons
• 30:40
  on
• 30:40
  both
• 30:40
  sides.
• 30:41
  I
• 30:41
  think
• 30:42
  the
• 30:42
  fundamental
• 30:43
  is
• 30:43
  just
• 30:43
  going
• 30:43
  to
• 30:44
  require
• 30:45
  being
• 30:45
  really
• 30:45
  thoughtful
• 30:46
  about
• 30:47
  ensuring
• 30:48
  that
• 30:48
  all
• 30:49
  of
• 30:49
  the
• 30:49
  pertinent
• 30:50
  parties
• 30:50
  benefit
• 30:51
  from
• 30:51
  the
• 30:51
  agreements,
• 30:52
  it's
• 30:52
  a
• 30:52
  great
• 30:52
  way
• 30:52
  to
• 30:52
  work
• 30:52
  together
• 30:53
  in
• 30:53
  mind.
• 30:57
  Yeah,
• 30:58
  definitely.
• 31:00
  Sorry.
• 31:00
  I
• 31:00
  was
• 31:00
  waiting
• 31:01
  for
• 31:01
  you
• 31:01
  to
• 31:01
  start
• 31:01
  Jennifer
• 31:02
  and
• 31:02
  we're
• 31:02
  on
• 31:02
  a
• 31:02
  leg.
• 31:02
  I
• 31:02
  was
• 31:03
  always
• 31:03
  going
• 31:03
  to
• 31:03
  I
• 31:03
  was
• 31:03
  going
• 31:04
  to
• 31:04
  I
• 31:04
  was
• 31:05
  going
• 31:05
  to
• 31:05
  riff
• 31:05
  on
• 31:06
  that
• 31:06
  a
• 31:06
  little
• 31:06
  bit.
• 31:07
  One
• 31:07
  of
• 31:07
  the
• 31:07
  things
• 31:08
  that
• 31:08
  I'm
• 31:08
  seeing
• 31:08
  is
• 31:08
  there
• 31:09
  a
• 31:09
  lot
• 31:09
  of
• 31:09
  like
• 31:10
  new
• 31:10
  entrance
• 31:11
  in
• 31:11
  the,
• 31:12
  I
• 31:12
  dunno,
• 31:12
  the
• 31:12
  glamping
• 31:13
  or
• 31:13
  I
• 31:13
  don't
• 31:14
  know
• 31:14
  if
• 31:14
  that's
• 31:14
  technically
• 31:14
  a
• 31:14
  campground
• 31:15
  space
• 31:15
  with
• 31:16
  the
• 31:16
  glamping
• 31:16
  space.
• 31:17
  There's
• 31:17
  a
• 31:17
  lot
• 31:17
  of
• 31:18
  new
• 31:18
  entrance
• 31:18
  that
• 31:20
  are
• 31:21
  innovating
• 31:22
  maybe
• 31:22
  a
• 31:22
  little
• 31:23
  bit
• 31:23
  faster
• 31:23
  and
• 31:24
  perhaps
• 31:24
  potentially
• 31:25
  this
• 31:25
  is
• 31:25
  a
• 31:25
  way
• 31:26
  that
• 31:26
  some
• 31:26
  of
• 31:27
  the
• 31:27
  more
• 31:27
  traditional
• 31:28
  private
• 31:28
  RV
• 31:29
  rental
• 31:29
  companies
• 31:30
  could
• 31:30
  learn
• 31:30
  from
• 31:31
  or
• 31:31
  lean
• 31:31
  from
• 31:31
  in
• 31:31
  terms
• 31:32
  of
• 31:32
  how
• 31:32
  that's
• 31:32
  working.
• 31:33
  I'll
• 31:33
  give
• 31:33
  one
• 31:33
  example.
• 31:34
  Outdoors-y
• 31:35
  invested
• 31:36
  in,
• 31:36
  partnered
• 31:36
  with
• 31:37
  a
• 31:37
  company
• 31:37
  called
• 31:38
  collective
• 31:38
  retreats
• 31:39
  and
• 31:39
  they
• 31:39
  are
• 31:39
  a
• 31:39
  traditional
• 31:40
  glamping
• 31:41
  business.
• 31:41
  What
• 31:42
  we're
• 31:42
  doing
• 31:42
  and
• 31:43
  that
• 31:43
  integration
• 31:44
  or
• 31:44
  that
• 31:44
  partnership
• 31:45
  is
• 31:45
  you
• 31:46
  can
• 31:46
  directly
• 31:47
  book
• 31:47
  a
• 31:48
  glamping,
• 31:48
  stay
• 31:49
  at
• 31:49
  one
• 31:50
  of
• 31:50
  their
• 31:50
  properties
• 31:51
  through
• 31:52
  outdoors
• 31:52
  the
• 31:53
  site.
• 31:54
  But
• 31:54
  also
• 31:55
  we're
• 31:55
  going
• 31:55
  to
• 31:55
  innovate
• 31:56
  that
• 31:56
  product
• 31:57
  to
• 31:57
  make
• 31:58
  the
• 31:58
  glamping,
• 31:59
  which
• 31:59
  is
• 31:59
  like
• 32:00
  a
• 32:00
  tent.
• 32:00
  And
• 32:01
  then
• 32:01
  outdoor
• 32:01
  deck
• 32:02
  make
• 32:03
  that
• 32:03
  glamping
• 32:03
  station
• 32:04
  also
• 32:05
  equip
• 32:05
  a
• 32:06
  drivable.
• 32:07
  So
• 32:07
  a
• 32:07
  driver
• 32:07
  unit
• 32:08
  can
• 32:08
  stay
• 32:09
  on
• 32:09
  the
• 32:09
  premise.
• 32:10
  And
• 32:11
  so
• 32:11
  that
• 32:12
  is,
• 32:12
  that's
• 32:13
  definitely
• 32:13
  one
• 32:13
  of
• 32:13
  the
• 32:14
  lead
• 32:14
  products
• 32:14
  that
• 32:15
  we
• 32:15
  have
• 32:15
  in
• 32:15
  terms
• 32:15
  of
• 32:16
  booking
• 32:17
  a
• 32:17
  vehicle
• 32:18
  in
• 32:18
  a
• 32:18
  campground
• 32:19
  that
• 32:19
  can
• 32:19
  have
• 32:20
  units
• 32:20
  there
• 32:21
  for
• 32:21
  the
• 32:21
  entire
• 32:21
  summer.
• 32:22
  So
• 32:22
  it
• 32:22
  can
• 32:22
  operate
• 32:23
  like
• 32:23
  a
• 32:23
  hotel
• 32:23
  room
• 32:24
  or
• 32:24
  in
• 32:25
  that
• 32:25
  vehicle
• 32:26
  can
• 32:26
  be
• 32:26
  moved
• 32:26
  and
• 32:27
  you
• 32:27
  can
• 32:27
  easily
• 32:27
  put
• 32:28
  a
• 32:28
  customer
• 32:29
  stay.
• 32:29
  Who's
• 32:29
  just
• 32:30
  like
• 32:30
  popping
• 32:30
  in
• 32:31
  on
• 32:31
  the
• 32:31
  way
• 32:32
  onto
• 32:32
  another.
• 32:33
  And
• 32:33
  you're
• 32:34
  able
• 32:34
  to
• 32:34
  like
• 32:35
  book
• 32:35
  those
• 32:35
  trips
• 32:36
  on@dorsey.com
• 32:37
  and
• 32:37
  collective
• 32:38
  retreats
• 32:38
  as
• 32:39
  a
• 32:39
  company
• 32:39
  is
• 32:39
  already
• 32:40
  thinking
• 32:40
  about
• 32:41
  how
• 32:41
  do
• 32:41
  they
• 32:41
  build
• 32:42
  that
• 32:42
  into
• 32:43
  the
• 32:43
  widget
• 32:43
  on
• 32:44
  their
• 32:44
  website
• 32:45
  and
• 32:45
  landing
• 32:45
  pages.
• 32:46
  That's
• 32:46
  the
• 32:47
  kind
• 32:47
  of
• 32:47
  work
• 32:48
  that
• 32:48
  we
• 32:48
  want
• 32:48
  to
• 32:48
  be
• 32:48
  able
• 32:49
  to
• 32:49
  do
• 32:50
  with
• 32:50
  camp
• 32:50
  Browns
• 32:51
  all
• 32:51
  across
• 32:52
  the
• 32:52
  U
• 32:52
  S
• 32:53
  and
• 32:53
  Canada.
• 32:53
  I
• 32:53
  think
• 32:54
  BC
• 32:54
  tourism
• 32:56
  is
• 32:57
  is
• 32:57
  a
• 32:57
  site
• 32:57
  that
• 32:57
  we're
• 32:58
  currently
• 32:59
  integrated
• 33:00
  to
• 33:00
  do
• 33:00
  as
• 33:00
  well
• 33:00
  for
• 33:01
  booking
• 33:01
  stays.
• 33:01
  But
• 33:02
  we
• 33:02
  certainly
• 33:02
  haven't
• 33:03
  made
• 33:03
  significant,
• 33:04
  we're
• 33:04
  not
• 33:05
  available
• 33:05
  on
• 33:06
  all
• 33:06
  private
• 33:07
  parks
• 33:07
  all
• 33:07
  across
• 33:08
  the
• 33:08
  U
• 33:08
  S
• 33:08
  yet.
• 33:09
  Yeah
• 33:10
  it's
• 33:10
  unfortunate
• 33:11
  that
• 33:11
  it's
• 33:11
  still
• 33:12
  so
• 33:12
  fragmented
• 33:13
  specifically,
• 33:14
  but
• 33:14
  the
• 33:15
  kind
• 33:15
  of
• 33:15
  online
• 33:16
  presence
• 33:16
  of
• 33:16
  this
• 33:16
  industry
• 33:17
  and
• 33:18
  how
• 33:18
  booking
• 33:18
  and
• 33:18
  things
• 33:19
  work
• 33:20
  it
• 33:20
  makes
• 33:20
  it
• 33:20
  difficult
• 33:21
  to
• 33:21
  offer
• 33:22
  solutions
• 33:22
  across
• 33:23
  the
• 33:23
  table.
• 33:23
  I'm
• 33:23
  hopeful
• 33:24
  and
• 33:24
  confident
• 33:25
  that
• 33:25
  we'll
• 33:25
  start
• 33:25
  to
• 33:25
  see
• 33:26
  that
• 33:26
  are
• 33:27
  partnerships
• 33:28
  stuff
• 33:28
  on
• 33:28
  that
• 33:29
  front
• 33:29
  into
• 33:29
  the
• 33:29
  future.
• 33:30
  But
• 33:30
  I
• 33:30
  really
• 33:31
  love
• 33:31
  that.
• 33:31
  I
• 33:31
  love
• 33:31
  it.
• 33:32
  I've
• 33:32
  used
• 33:32
  this
• 33:32
  word
• 33:33
  multiple
• 33:33
  attempts,
• 33:33
  but
• 33:33
  the
• 33:34
  ingenuity
• 33:34
  behind
• 33:35
  just
• 33:35
  really
• 33:35
  maximizing
• 33:37
  the
• 33:37
  space
• 33:38
  and
• 33:38
  the
• 33:39
  tools
• 33:39
  each
• 33:40
  individual
• 33:40
  party
• 33:41
  brings
• 33:41
  to
• 33:41
  this
• 33:42
  table
• 33:42
  in
• 33:43
  a
• 33:43
  really
• 33:43
  mutually
• 33:44
  collaborative
• 33:45
  and
• 33:45
  beneficial
• 33:46
  way.
• 33:46
  It
• 33:46
  just
• 33:46
  does
• 33:47
  so
• 33:47
  many
• 33:47
  positive
• 33:47
  things,
• 33:48
  not
• 33:48
  just
• 33:48
  for
• 33:49
  our
• 33:49
  businesses,
• 33:49
  but
• 33:50
  then
• 33:50
  also
• 33:50
  for
• 33:51
  our
• 33:51
  consumers
• 33:52
  too.
• 33:52
  Then,
• 33:52
  I
• 33:52
  think
• 33:53
  I
• 33:53
  have
• 33:53
  a
• 33:54
  girlfriend
• 33:54
  who
• 33:55
  used
• 33:55
  to
• 33:57
  just
• 33:57
  rent
• 33:57
  RVs,
• 33:58
  peer
• 33:58
  to
• 33:58
  peer
• 33:59
  through
• 33:59
  outdoorsy,
• 34:00
  and
• 34:00
  that
• 34:00
  was
• 34:00
  how
• 34:00
  she
• 34:01
  kept
• 34:01
  and
• 34:01
  they
• 34:01
  loved
• 34:01
  it
• 34:02
  so
• 34:02
  much.
• 34:02
  They
• 34:03
  bought
• 34:03
  an
• 34:03
  RV
• 34:03
  and
• 34:04
  I'm
• 34:04
  pretty
• 34:04
  sure
• 34:04
  now
• 34:04
  she
• 34:05
  rents
• 34:05
  her
• 34:05
  RV
• 34:06
  out
• 34:06
  on
• 34:06
  outdoorsy.
• 34:09
  Life
• 34:09
  cycle.
• 34:11
  The
• 34:11
  first
• 34:11
  thing
• 34:12
  that's
• 34:12
  really
• 34:12
  interesting
• 34:13
  too,
• 34:13
  right?
• 34:13
  Not
• 34:13
  only
• 34:14
  do
• 34:14
  we
• 34:15
  have
• 34:15
  access
• 34:15
  to
• 34:15
  this
• 34:16
  means
• 34:16
  that
• 34:16
  this
• 34:16
  family
• 34:17
  that
• 34:17
  never
• 34:17
  camped
• 34:18
  before
• 34:19
  who's
• 34:19
  now
• 34:19
  our
• 34:19
  being,
• 34:20
  because
• 34:21
  they
• 34:21
  were
• 34:21
  given
• 34:21
  access
• 34:22
  to
• 34:22
  the
• 34:22
  lifestyle,
• 34:23
  but
• 34:23
  they've
• 34:23
  also
• 34:24
  transitioned
• 34:24
  into,
• 34:25
  making
• 34:25
  some
• 34:25
  side,
• 34:26
  extra
• 34:26
  income
• 34:26
  while
• 34:27
  their
• 34:27
  RV
• 34:27
  sitting
• 34:27
  around
• 34:28
  and
• 34:28
  getting
• 34:29
  more
• 34:29
  folks
• 34:30
  it's
• 34:30
  this
• 34:30
  exponential
• 34:31
  cool
• 34:32
  dynamic
• 34:33
  that
• 34:34
  I
• 34:34
  certainly
• 34:35
  think
• 34:35
  has
• 34:35
  contributed
• 34:36
  to
• 34:36
  the
• 34:37
  crazy
• 34:37
  market
• 34:38
  growth
• 34:38
  we've
• 34:38
  seen
• 34:39
  over
• 34:39
  the
• 34:39
  last
• 34:39
  couple
• 34:39
  of
• 34:40
  years.
• 34:41
  Yeah.
• 34:41
  It's
• 34:42
  a
• 34:42
  fortuitous
• 34:43
  cycle
• 34:44
  and
• 34:44
  we
• 34:44
  see
• 34:44
  it
• 34:44
  a
• 34:45
  lot
• 34:45
  ourselves,
• 34:46
  Cara,
• 34:46
  in
• 34:46
  our
• 34:46
  business
• 34:47
  and
• 34:47
  in
• 34:47
  all
• 34:47
  of
• 34:47
  our
• 34:48
  community
• 34:48
  meetups,
• 34:49
  we
• 34:50
  were
• 34:50
  our
• 34:50
  teams
• 34:51
  were
• 34:51
  in
• 34:51
  Southern
• 34:52
  Cal
• 34:53
  for,
• 34:53
  I
• 34:53
  think
• 34:53
  over
• 34:54
  the
• 34:54
  last
• 34:54
  three
• 34:54
  weeks.
• 34:55
  I
• 34:55
  think
• 34:55
  we
• 34:55
  did
• 34:55
  three
• 34:56
  or
• 34:56
  four
• 34:56
  owner
• 34:57
  meetings.
• 34:58
  Part
• 34:58
  of
• 34:58
  outdoors
• 34:59
  commitment
• 35:00
  to
• 35:00
  building
• 35:01
  our
• 35:01
  brand
• 35:02
  is
• 35:02
  to
• 35:03
  really,
• 35:03
  as
• 35:04
  I
• 35:04
  said,
• 35:04
  is
• 35:04
  to
• 35:04
  not
• 35:05
  just
• 35:05
  work
• 35:05
  with
• 35:05
  partners,
• 35:06
  but
• 35:06
  to
• 35:06
  really
• 35:06
  work
• 35:07
  with
• 35:07
  our
• 35:07
  community.
• 35:07
  So
• 35:08
  we're
• 35:08
  out
• 35:08
  there,
• 35:09
  face-to-face
• 35:10
  hosting
• 35:10
  meetups,
• 35:11
  where
• 35:11
  we
• 35:11
  bring
• 35:12
  owners
• 35:12
  in
• 35:12
  that
• 35:13
  area,
• 35:13
  in
• 35:13
  that
• 35:13
  region
• 35:14
  where
• 35:14
  they
• 35:14
  can
• 35:14
  network
• 35:15
  and
• 35:15
  meet
• 35:15
  other
• 35:15
  owners
• 35:15
  and
• 35:16
  our
• 35:16
  product
• 35:16
  leadership
• 35:17
  and
• 35:17
  our
• 35:17
  community
• 35:18
  team
• 35:18
  leadership
• 35:19
  leads
• 35:20
  these
• 35:20
  sessions
• 35:20
  as
• 35:21
  ways
• 35:21
  to
• 35:22
  understand
• 35:22
  what
• 35:22
  are
• 35:23
  the
• 35:23
  biggest
• 35:23
  problems
• 35:23
  that
• 35:24
  we
• 35:24
  have
• 35:24
  to
• 35:24
  fix
• 35:24
  in
• 35:24
  the
• 35:25
  product,
• 35:25
  whether
• 35:25
  it's
• 35:25
  the
• 35:25
  website
• 35:26
  or
• 35:26
  the
• 35:26
  app
• 35:26
  experience
• 35:27
  or
• 35:28
  what
• 35:28
  our
• 35:28
  new
• 35:28
  product
• 35:29
  innovations
• 35:29
  and
• 35:29
  ideas.
• 35:30
  And
• 35:30
  one
• 35:31
  of
• 35:31
  the
• 35:31
  things
• 35:31
  that
• 35:31
  came
• 35:32
  up
• 35:32
  a
• 35:32
  lot
• 35:32
  particularly
• 35:33
  in
• 35:33
  Southern
• 35:33
  California,
• 35:34
  when
• 35:34
  I
• 35:34
  say
• 35:34
  a
• 35:35
  lot,
• 35:35
  more,
• 35:35
  so
• 35:35
  this
• 35:36
  year
• 35:36
  than
• 35:36
  what
• 35:36
  we
• 35:36
  saw
• 35:37
  before
• 35:37
  COVID
• 35:39
  is
• 35:39
  brand
• 35:40
  new
• 35:40
  people
• 35:41
  coming
• 35:41
  to
• 35:41
  them
• 35:41
  that
• 35:42
  really
• 35:42
  had
• 35:42
  just
• 35:42
  rented
• 35:43
  on
• 35:43
  the
• 35:43
  website
• 35:44
  and
• 35:44
  started
• 35:45
  thinking,
• 35:45
  wait
• 35:45
  a
• 35:45
  minute,
• 35:46
  if
• 35:46
  my
• 35:47
  travel
• 35:47
  options.
• 35:48
  Are
• 35:49
  becoming
• 35:49
  either,
• 35:50
  not
• 35:50
  within
• 35:51
  my
• 35:51
  comfort
• 35:51
  zone,
• 35:52
  meaning
• 35:52
  airplane
• 35:52
  and
• 35:53
  hotel
• 35:53
  don't
• 35:53
  really
• 35:54
  want
• 35:54
  to
• 35:54
  be
• 35:54
  in
• 35:54
  a
• 35:54
  hotel
• 35:55
  with,
• 35:55
  hundreds
• 35:55
  of
• 35:55
  people
• 35:56
  or
• 35:56
  an
• 35:56
  airplane.
• 35:57
  If
• 35:57
  my
• 35:57
  channel
• 35:57
  options
• 35:58
  are
• 35:58
  being
• 35:58
  coming
• 35:58
  limited,
• 35:59
  I'm
• 35:59
  starting
• 36:00
  to
• 36:00
  think
• 36:00
  about
• 36:00
  spending
• 36:01
  more
• 36:01
  time
• 36:02
  outdoors
• 36:03
  in
• 36:03
  a
• 36:03
  quality
• 36:03
  way,
• 36:04
  whether
• 36:04
  it's
• 36:04
  a
• 36:04
  short
• 36:05
  trip,
• 36:05
  a
• 36:05
  day
• 36:05
  trip
• 36:05
  or
• 36:05
  a
• 36:06
  week
• 36:06
  long
• 36:06
  trip.
• 36:07
  And
• 36:07
  so
• 36:07
  now
• 36:07
  they've
• 36:08
  rented
• 36:08
  one.
• 36:08
  So
• 36:09
  they're
• 36:09
  thinking,
• 36:09
  maybe
• 36:09
  I'll
• 36:10
  buy
• 36:10
  a
• 36:10
  vehicle
• 36:10
  myself
• 36:11
  so
• 36:11
  that
• 36:11
  I
• 36:11
  can
• 36:12
  use
• 36:12
  it
• 36:12
  when
• 36:12
  I
• 36:12
  want
• 36:13
  to
• 36:13
  not
• 36:13
  pay
• 36:13
  for
• 36:14
  that.
• 36:14
  And
• 36:14
  then
• 36:14
  figure
• 36:15
  out
• 36:15
  how
• 36:15
  I
• 36:15
  could
• 36:15
  do
• 36:16
  a
• 36:16
  couple
• 36:17
  of
• 36:17
  rentals,
• 36:17
  even
• 36:17
  if
• 36:18
  I
• 36:18
  don't
• 36:18
  want
• 36:18
  to
• 36:18
  commit
• 36:19
  to
• 36:19
  try
• 36:19
  to
• 36:19
  scale
• 36:20
  a
• 36:20
  little
• 36:20
  small
• 36:20
  business.
• 36:21
  And
• 36:21
  so
• 36:22
  they're
• 36:22
  trying
• 36:22
  to
• 36:22
  figure
• 36:22
  out
• 36:23
  how
• 36:23
  to
• 36:23
  at
• 36:23
  least
• 36:24
  monetize
• 36:25
  the
• 36:25
  unit
• 36:26
  they
• 36:26
  bought.
• 36:26
  I
• 36:26
  don't
• 36:27
  have
• 36:27
  the
• 36:27
  exact
• 36:27
  shipment
• 36:28
  numbers,
• 36:28
  but
• 36:28
  I
• 36:28
  think
• 36:29
  it
• 36:29
  was,
• 36:30
  I
• 36:30
  know
• 36:30
  it
• 36:30
  was
• 36:30
  double
• 36:30
  digit
• 36:31
  shipment
• 36:31
  growth.
• 36:31
  And
• 36:32
  so
• 36:32
  what
• 36:32
  we
• 36:32
  know
• 36:33
  is
• 36:33
  going
• 36:33
  to
• 36:33
  happen
• 36:33
  is
• 36:34
  that
• 36:34
  those
• 36:35
  owners.
• 36:35
  Buying
• 36:36
  a
• 36:36
  recreational
• 36:37
  vehicle
• 36:37
  is
• 36:37
  probably
• 36:38
  the
• 36:38
  second
• 36:38
  most
• 36:39
  expensive
• 36:39
  purchase
• 36:40
  that
• 36:40
  they'll
• 36:40
  make
• 36:40
  within
• 36:41
  their
• 36:41
  household
• 36:42
  or
• 36:42
  their
• 36:42
  lives.
• 36:43
  The
• 36:43
  second
• 36:43
  to
• 36:43
  mortgage
• 36:44
  and
• 36:45
  their
• 36:45
  loan
• 36:45
  payments
• 36:45
  are
• 36:46
  probably
• 36:46
  around
• 36:46
  $600
• 36:47
  a
• 36:47
  month.
• 36:48
  And
• 36:48
  when
• 36:48
  that
• 36:48
  starts
• 36:49
  to
• 36:49
  set
• 36:49
  in
• 36:49
  and
• 36:49
  they
• 36:50
  realize
• 36:50
  that
• 36:51
  life
• 36:51
  is
• 36:51
  still
• 36:51
  as
• 36:52
  demanding
• 36:52
  as
• 36:52
  it
• 36:53
  always
• 36:53
  was,
• 36:53
  you
• 36:54
  don't
• 36:54
  have
• 36:54
  a
• 36:54
  lot
• 36:54
  of
• 36:54
  time
• 36:55
  to
• 36:55
  use
• 36:55
  these
• 36:55
  things
• 36:56
  and
• 36:56
  to
• 36:56
  go
• 36:56
  out
• 36:57
  that
• 36:58
  by
• 36:58
  year
• 36:59
  three
• 36:59
  or
• 37:00
  two
• 37:00
  or
• 37:01
  three
• 37:01
  they'll
• 37:01
  realize,
• 37:02
  wait
• 37:02
  a
• 37:02
  minute,
• 37:02
  I
• 37:02
  thought
• 37:03
  that
• 37:03
  I
• 37:03
  was
• 37:03
  going
• 37:03
  to
• 37:03
  use
• 37:03
  this
• 37:04
  like
• 37:04
  every
• 37:04
  weekend
• 37:05
  and
• 37:05
  actually
• 37:06
  I'm
• 37:06
  not.
• 37:06
  So
• 37:08
  that
• 37:08
  realization
• 37:08
  has
• 37:09
  said
• 37:09
  again,
• 37:09
  and
• 37:09
  outdoorsy
• 37:10
  is
• 37:10
  just
• 37:10
  a
• 37:10
  perfect
• 37:11
  solution,
• 37:11
  right?
• 37:12
  It
• 37:12
  goes
• 37:12
  back
• 37:12
  to
• 37:12
  like
• 37:13
  we
• 37:13
  have,
• 37:14
  we
• 37:14
  serve
• 37:14
  two
• 37:14
  main
• 37:15
  customers,
• 37:15
  the
• 37:15
  owner
• 37:16
  and
• 37:16
  the
• 37:16
  renter,
• 37:17
  but
• 37:17
  now
• 37:17
  there
• 37:17
  is
• 37:18
  this
• 37:18
  like
• 37:18
  consumer
• 37:19
  that
• 37:19
  is
• 37:19
  starting
• 37:20
  to
• 37:21
  dabble
• 37:21
  in
• 37:21
  with
• 37:22
  a
• 37:22
  little
• 37:22
  bit
• 37:22
  both.
• 37:22
  And
• 37:22
  I
• 37:22
  think
• 37:22
  a
• 37:23
  lot
• 37:23
  of
• 37:23
  that
• 37:23
  has
• 37:23
  been
• 37:23
  brought
• 37:24
  on
• 37:24
  for
• 37:24
  sure.
• 37:24
  If
• 37:24
  I,
• 37:25
  how
• 37:25
  the
• 37:25
  landscape
• 37:26
  of
• 37:26
  our
• 37:26
  travel
• 37:27
  choices
• 37:27
  just
• 37:28
  changing
• 37:28
  so
• 37:28
  rapidly
• 37:29
  and
• 37:29
  also.
• 37:31
  How
• 37:32
  the
• 37:32
  world
• 37:32
  is
• 37:33
  just
• 37:33
  going
• 37:34
  back
• 37:34
  to
• 37:35
  a
• 37:35
  simpler
• 37:35
  life.
• 37:36
  I
• 37:36
  think
• 37:36
  that's
• 37:36
  one
• 37:36
  of
• 37:37
  the
• 37:37
  macro
• 37:37
  themes
• 37:38
  in
• 37:38
  the
• 37:38
  world
• 37:38
  today
• 37:39
  that
• 37:39
  people
• 37:39
  are
• 37:40
  realizing
• 37:41
  there's
• 37:41
  a
• 37:41
  lot
• 37:42
  of
• 37:42
  chaos
• 37:42
  and
• 37:43
  where
• 37:43
  we
• 37:44
  can
• 37:44
  realize
• 37:45
  more
• 37:46
  calm
• 37:47
  or
• 37:47
  happiness
• 37:48
  in
• 37:48
  our
• 37:48
  world
• 37:49
  is
• 37:49
  going
• 37:49
  back
• 37:49
  to
• 37:50
  simple
• 37:50
  things
• 37:51
  in
• 37:51
  life
• 37:51
  and
• 37:52
  things
• 37:52
  like
• 37:52
  family
• 37:52
  togetherness,
• 37:53
  basic
• 37:54
  meals
• 37:55
  fewer
• 37:55
  items.
• 37:56
  And
• 37:57
  obviously
• 37:58
  what
• 37:58
  outdoorsy
• 37:59
  and
• 37:59
  what
• 38:00
  parks
• 38:00
  and
• 38:00
  campgrounds
• 38:01
  provide
• 38:02
  is
• 38:02
  the
• 38:03
  doorway
• 38:04
  to
• 38:04
  those
• 38:05
  options.
• 38:07
  Absolutely
• 38:07
  agree.
• 38:08
  I,
• 38:09
  yeah,
• 38:10
  I
• 38:10
  think
• 38:10
  there's
• 38:11
  so
• 38:11
  much,
• 38:12
  potential
• 38:13
  for
• 38:13
  obviously,
• 38:14
  like
• 38:14
  I
• 38:14
  mentioned
• 38:14
  already,
• 38:15
  there's
• 38:15
  been
• 38:15
  huge
• 38:15
  impacts
• 38:16
  on
• 38:16
  the
• 38:16
  market
• 38:16
  already,
• 38:16
  but
• 38:17
  I
• 38:17
  think
• 38:17
  there's
• 38:18
  a
• 38:18
  ton
• 38:18
  of
• 38:19
  potential
• 38:19
  for
• 38:20
  the
• 38:20
  kind
• 38:21
  of
• 38:21
  model.
• 38:23
  Afterwards,
• 38:23
  he
• 38:23
  works
• 38:23
  on
• 38:23
  to
• 38:24
  really
• 38:25
  continue
• 38:25
  to
• 38:25
  impact
• 38:26
  for
• 38:26
  industry.
• 38:27
  And
• 38:27
  like
• 38:27
  you
• 38:28
  said
• 38:28
  book
• 38:28
  trips,
• 38:28
  then
• 38:29
  take
• 38:29
  them
• 38:29
  and
• 38:30
  a
• 38:30
  long
• 38:30
  are
• 38:30
  gone
• 38:31
  for
• 38:31
  and
• 38:31
  all
• 38:31
  of
• 38:31
  those
• 38:32
  things
• 38:32
  is
• 38:32
  a
• 38:32
  huge
• 38:32
  shift
• 38:33
  and
• 38:33
  I'd
• 38:33
  love
• 38:33
  to
• 38:33
  see
• 38:33
  it
• 38:36
  well.
• 38:36
  So
• 38:36
  let's
• 38:36
  talk
• 38:36
  about
• 38:36
  this
• 38:37
  from
• 38:37
  an
• 38:37
  entrepreneur
• 38:37
  perspective,
• 38:38
  right?
• 38:38
  For
• 38:38
  a
• 38:38
  second,
• 38:39
  going
• 38:39
  back
• 38:39
  to
• 38:39
  your
• 38:39
  question
• 38:40
  about
• 38:40
  how
• 38:40
  do
• 38:40
  you
• 38:40
  get
• 38:41
  together
• 38:41
  with
• 38:41
  campgrounds
• 38:42
  care
• 38:42
  is
• 38:42
  right
• 38:42
  there.
• 38:42
  They're
• 38:43
  fragmented
• 38:43
  and
• 38:43
  everybody's
• 38:44
  got
• 38:44
  a
• 38:44
  different
• 38:44
  online
• 38:44
  reservation
• 38:45
  system.
• 38:46
  Everybody's
• 38:46
  going
• 38:46
  to
• 38:46
  have
• 38:46
  different
• 38:46
  preferences
• 38:47
  of
• 38:47
  who
• 38:47
  they
• 38:47
  want
• 38:47
  and
• 38:48
  who
• 38:48
  they
• 38:48
  do.
• 38:48
  So
• 38:48
  I
• 38:48
  think
• 38:49
  from
• 38:49
  a
• 38:49
  scalability
• 38:50
  perspective
• 38:51
  and
• 38:51
  this
• 38:51
  is
• 38:51
  just
• 38:51
  my
• 38:51
  opinion.
• 38:51
  Of
• 38:52
  course,
• 38:52
  you
• 38:52
  can
• 38:52
  shoot
• 38:52
  me
• 38:52
  down
• 38:53
  if
• 38:53
  I'm
• 38:53
  wrong,
• 38:54
  but
• 38:54
  I
• 38:54
  would
• 38:54
  say
• 38:54
  that
• 38:55
  you,
• 38:56
  your
• 38:56
  quick
• 38:57
  path
• 38:57
  to
• 38:57
  tying
• 38:58
  that
• 38:58
  all
• 38:58
  together
• 38:58
  from
• 38:58
  an
• 38:59
  urgency
• 38:59
  standpoint
• 39:00
  is
• 39:00
  to
• 39:01
  elevate
• 39:01
  and
• 39:01
  continue
• 39:01
  those
• 39:02
  deeper
• 39:02
  partnerships
• 39:02
  with
• 39:03
  the
• 39:03
  KOAs
• 39:04
  with
• 39:04
  the
• 39:04
  thousand
• 39:05
  trails,
• 39:05
  with
• 39:05
  the
• 39:05
  people
• 39:06
  who
• 39:06
  are
• 39:06
  large
• 39:07
  software
• 39:07
  providers.
• 39:08
  So
• 39:08
  I'm
• 39:09
  just
• 39:09
  going
• 39:09
  to
• 39:09
  pick
• 39:09
  on
• 39:09
  camp
• 39:09
  spot.
• 39:10
  Cause
• 39:10
  we
• 39:10
  have,
• 39:10
  Casey
• 39:10
  is
• 39:10
  a
• 39:10
  regular
• 39:11
  guest
• 39:11
  on
• 39:11
  the
• 39:11
  show,
• 39:11
  right?
• 39:12
  But
• 39:12
  to
• 39:12
  be
• 39:12
  able
• 39:12
  to
• 39:13
  integrate
• 39:13
  those
• 39:13
  with
• 39:13
  API
• 39:14
  APIs,
• 39:14
  into
• 39:14
  your
• 39:15
  booking
• 39:15
  system,
• 39:16
  to
• 39:16
  where
• 39:16
  maybe
• 39:17
  if
• 39:17
  you,
• 39:17
  if
• 39:17
  I'm
• 39:17
  a
• 39:17
  Koa
• 39:18
  owner,
• 39:18
  I'm
• 39:18
  going
• 39:18
  to
• 39:18
  go
• 39:18
  into
• 39:18
  eat
• 39:19
  camp
• 39:19
  and
• 39:19
  I'm
• 39:19
  going
• 39:19
  to
• 39:19
  say
• 39:20
  I'm
• 39:20
  going
• 39:20
  to
• 39:20
  tick
• 39:20
  a
• 39:20
  box
• 39:21
  that
• 39:21
  says,
• 39:21
  yes,
• 39:21
  I
• 39:21
  want
• 39:22
  my
• 39:23
  whatever
• 39:23
  rentals
• 39:24
  pushed
• 39:24
  to
• 39:24
  outdoors
• 39:25
  here.
• 39:25
  What
• 39:25
  am
• 39:25
  I?
• 39:25
  Can't
• 39:25
  brown
• 39:26
  pushed
• 39:26
  out
• 39:26
  doors.
• 39:27
  And
• 39:27
  then
• 39:27
  that
• 39:27
  unlocks
• 39:28
  a
• 39:28
  whole
• 39:28
  series
• 39:29
  of
• 39:29
  preferences
• 39:29
  that
• 39:29
  says,
• 39:30
  okay
• 39:30
  what
• 39:30
  do
• 39:30
  you
• 39:30
  want
• 39:31
  from
• 39:31
  outdoors?
• 39:31
  You
• 39:31
  will
• 39:31
  only
• 39:32
  guess
• 39:32
  between
• 39:32
  these
• 39:32
  ages.
• 39:33
  I
• 39:33
  want
• 39:34
  them
• 39:34
  to
• 39:34
  have
• 39:34
  this
• 39:34
  insurance.
• 39:35
  I
• 39:35
  want
• 39:35
  them
• 39:35
  to
• 39:36
  know
• 39:36
  that
• 39:36
  my
• 39:36
  quiet
• 39:37
  time
• 39:37
  is
• 39:37
  this
• 39:37
  period
• 39:38
  or
• 39:38
  whatever.
• 39:39
  And
• 39:39
  then
• 39:39
  that
• 39:39
  pushes
• 39:40
  to
• 39:40
  outdoorsy.
• 39:40
  And
• 39:41
  then
• 39:41
  from
• 39:41
  a
• 39:41
  consumer
• 39:41
  standpoint,
• 39:42
  when
• 39:42
  they're
• 39:42
  reserving,
• 39:43
  they're
• 39:43
  looking
• 39:43
  at
• 39:44
  reserving
• 39:44
  a
• 39:44
  vehicle
• 39:44
  in
• 39:44
  Phoenix,
• 39:45
  Arizona,
• 39:45
  right?
• 39:46
  And
• 39:46
  it's
• 39:46
  just
• 39:46
  going
• 39:46
  to
• 39:46
  spit
• 39:47
  out
• 39:47
  here's
• 39:47
  a
• 39:47
  list
• 39:48
  of
• 39:48
  campgrounds
• 39:48
  in
• 39:48
  Phoenix,
• 39:49
  Arizona
• 39:49
  that
• 39:49
  are
• 39:49
  participating
• 39:50
  from
• 39:50
  outdoors
• 39:50
  and
• 39:51
  these
• 39:51
  are
• 39:51
  Koa
• 39:51
  and
• 39:51
  these
• 39:52
  are
• 39:52
  camp
• 39:52
  spot
• 39:52
  and
• 39:52
  these
• 39:52
  are
• 39:52
  thousand
• 39:53
  trails
• 39:53
  and
• 39:53
  whatever.
• 39:54
  And
• 39:54
  then
• 39:55
  you
• 39:55
  can
• 39:55
  filter
• 39:55
  that
• 39:55
  by
• 39:56
  what
• 39:56
  it
• 39:56
  automatically
• 39:57
  maybe
• 39:57
  filters
• 39:57
  it
• 39:57
  based
• 39:58
  on
• 39:58
  the
• 39:58
  age
• 39:58
  range
• 39:58
  of
• 39:58
  the
• 39:58
  camper
• 39:59
  who
• 39:59
  was
• 39:59
  trying
• 39:59
  to
• 39:59
  register.
• 40:00
  And
• 40:00
  that's
• 40:00
  your
• 40:00
  quick
• 40:00
  way
• 40:01
  to
• 40:01
  scale.
• 40:01
  And
• 40:01
  if
• 40:01
  you
• 40:02
  it's
• 40:02
  convenience,
• 40:02
  you
• 40:02
  know
• 40:03
  that
• 40:03
  Jennifer,
• 40:03
  if
• 40:04
  you
• 40:04
  can
• 40:04
  make
• 40:04
  something
• 40:04
  more
• 40:04
  convenient
• 40:05
  for
• 40:05
  somebody,
• 40:05
  they'll
• 40:06
  do
• 40:06
  it
• 40:06
  all
• 40:06
  day,
• 40:06
  every
• 40:07
  day,
• 40:08
  Yeah,
• 40:09
  absolutely.
• 40:10
  And
• 40:10
  one
• 40:10
  of
• 40:10
  the,
• 40:11
  one
• 40:11
  of
• 40:11
  the
• 40:11
  big
• 40:12
  initiatives
• 40:12
  and
• 40:12
  driving
• 40:13
  ease
• 40:13
  of
• 40:13
  use
• 40:14
  and
• 40:14
  convenience
• 40:15
  is
• 40:15
  big
• 40:16
  relevant
• 40:16
  to
• 40:16
  being
• 40:16
  excellent
• 40:17
  on
• 40:17
  mobile
• 40:18
  and
• 40:18
  outdoorsy
• 40:19
  is
• 40:20
  leading
• 40:21
  the
• 40:21
  way
• 40:21
  in
• 40:21
  terms
• 40:22
  of
• 40:22
  mobile
• 40:22
  app.
• 40:23
  And
• 40:24
  our
• 40:24
  mobile
• 40:24
  experience
• 40:26
  is
• 40:26
  is
• 40:26
  perfect.
• 40:27
  Not
• 40:27
  just
• 40:28
  for
• 40:28
  the
• 40:28
  before
• 40:29
  trip
• 40:29
  or
• 40:29
  the
• 40:29
  booking
• 40:30
  of
• 40:30
  the
• 40:30
  vehicle,
• 40:30
  but
• 40:31
  also
• 40:31
  on-track.
• 40:32
  So
• 40:32
  as
• 40:32
  you
• 40:32
  guys
• 40:33
  know,
• 40:33
  like
• 40:33
  many
• 40:33
  things
• 40:34
  can
• 40:34
  go
• 40:34
  wrong
• 40:35
  on
• 40:35
  a,
• 40:35
  on
• 40:35
  an
• 40:35
  RV
• 40:36
  trip.
• 40:36
  And
• 40:36
  I
• 40:36
  always
• 40:36
  like
• 40:37
  to
• 40:37
  talk
• 40:37
  about
• 40:37
  embracing
• 40:38
  that
• 40:38
  I
• 40:38
  don't
• 40:39
  like
• 40:39
  to
• 40:39
  be
• 40:39
  the
• 40:39
  brand
• 40:40
  that
• 40:40
  tries
• 40:41
  to
• 40:41
  come
• 40:42
  across
• 40:42
  as
• 40:42
  picture
• 40:43
  perfect.
• 40:43
  Whether
• 40:44
  it's
• 40:44
  in
• 40:44
  our
• 40:44
  social
• 40:45
  or
• 40:45
  whether
• 40:45
  it
• 40:45
  is
• 40:46
  the
• 40:46
  way
• 40:46
  that
• 40:46
  our
• 40:46
  customer
• 40:47
  service
• 40:47
  agents
• 40:48
  talk
• 40:48
  to
• 40:48
  our
• 40:48
  customers,
• 40:49
  or
• 40:49
  even
• 40:49
  the
• 40:49
  way
• 40:49
  that
• 40:50
  we
• 40:50
  think
• 40:50
  about
• 40:50
  it.
• 40:51
  The
• 40:51
  part
• 40:51
  of
• 40:52
  the
• 40:52
  beauty
• 40:52
  of
• 40:52
  this
• 40:52
  product
• 40:53
  and
• 40:53
  that
• 40:53
  the
• 40:54
  experience
• 40:54
  of
• 40:54
  travel
• 40:55
  experience
• 40:55
  is
• 40:55
  there's
• 40:56
  mishaps
• 40:56
  along
• 40:57
  the
• 40:57
  way
• 40:57
  and
• 40:57
  problems
• 40:58
  and
• 40:58
  yes,
• 40:59
  the
• 40:59
  family,
• 41:00
  the
• 41:00
  couple
• 41:00
  or
• 41:00
  the
• 41:00
  person
• 41:01
  complaints
• 41:01
  about
• 41:02
  it,
• 41:02
  and,
• 41:02
  oh,
• 41:03
  you're
• 41:03
  just,
• 41:03
  your
• 41:03
  patients
• 41:04
  are
• 41:04
  going
• 41:04
  through
• 41:04
  the
• 41:04
  roof
• 41:05
  and
• 41:05
  you're
• 41:05
  annoyed
• 41:06
  and
• 41:06
  it's,
• 41:06
  difficult
• 41:06
  thing,
• 41:07
  but
• 41:07
  more
• 41:07
  times
• 41:08
  than
• 41:08
  not,
• 41:08
  it
• 41:09
  ends
• 41:09
  up
• 41:09
  being
• 41:09
  the
• 41:09
  story
• 41:10
  that
• 41:10
  gets
• 41:10
  told
• 41:11
  around
• 41:11
  the
• 41:12
  table
• 41:12
  or
• 41:12
  the
• 41:12
  dining
• 41:13
  room
• 41:13
  table
• 41:13
  for
• 41:14
  20
• 41:15
  years.
• 41:16
  And
• 41:16
  it's
• 41:16
  like
• 41:17
  I
• 41:17
  seriously,
• 41:18
  if
• 41:18
  we
• 41:18
  don't
• 41:18
  have
• 41:19
  our
• 41:19
  memories
• 41:19
  in
• 41:19
  our
• 41:20
  stories
• 41:20
  from
• 41:20
  our
• 41:20
  family
• 41:21
  some
• 41:21
  of
• 41:21
  the
• 41:22
  best
• 41:22
  moments
• 41:23
  what
• 41:23
  do
• 41:23
  we
• 41:23
  have?
• 41:24
  Sorry,
• 41:24
  my
• 41:24
  little
• 41:24
  Siri,
• 41:25
  I
• 41:25
  guess
• 41:25
  thought
• 41:25
  I
• 41:25
  was
• 41:26
  talking
• 41:26
  to
• 41:26
  her.
• 41:26
  I
• 41:26
  hope
• 41:26
  you
• 41:26
  guys
• 41:27
  can
• 41:27
  still
• 41:27
  hear
• 41:27
  me,
• 41:28
  but
• 41:28
  going
• 41:28
  back
• 41:28
  to
• 41:28
  the
• 41:28
  point
• 41:29
  of
• 41:29
  ease
• 41:30
  and
• 41:30
  convenience
• 41:31
  that
• 41:32
  is
• 41:33
  that,
• 41:33
  that's
• 41:33
  why
• 41:34
  we
• 41:34
  tackle
• 41:35
  being,
• 41:35
  that's
• 41:36
  why
• 41:36
  we
• 41:36
  tackle
• 41:36
  staying
• 41:36
  ahead.
• 41:37
  And
• 41:37
  making
• 41:38
  sure
• 41:38
  that
• 41:38
  we
• 41:39
  have
• 41:39
  24
• 41:39
  7
• 41:40
  customer
• 41:40
  service
• 41:41
  agents.
• 41:41
  It's
• 41:41
  why
• 41:42
  we
• 41:42
  have
• 41:43
  an
• 41:43
  in-house
• 41:43
  claims
• 41:44
  department.
• 41:45
  I
• 41:45
  think
• 41:45
  I
• 41:45
  talked
• 41:45
  a
• 41:45
  little
• 41:46
  bit
• 41:46
  about
• 41:46
  that
• 41:46
  before
• 41:47
  we
• 41:47
  we
• 41:47
  don't
• 41:48
  just
• 41:48
  outsource
• 41:49
  our
• 41:49
  insurance
• 41:50
  or
• 41:50
  claims
• 41:50
  management
• 41:51
  or
• 41:51
  even
• 41:52
  the
• 41:52
  build
• 41:52
  of
• 41:52
  the
• 41:52
  products
• 41:53
  to
• 41:54
  other
• 41:54
  third
• 41:54
  party
• 41:54
  insurance
• 41:55
  companies.
• 41:56
  We
• 41:56
  build
• 41:57
  those
• 41:57
  products
• 41:57
  ourselves
• 41:58
  and
• 41:58
  we
• 41:58
  make
• 41:58
  sure
• 41:59
  that
• 41:59
  we
• 41:59
  have
• 42:00
  agents
• 42:00
  that
• 42:01
  respond
• 42:01
  and
• 42:02
  maintain
• 42:02
  and
• 42:03
  resolve
• 42:04
  issues
• 42:04
  on
• 42:04
  both
• 42:04
  the
• 42:05
  owner
• 42:05
  and
• 42:05
  the
• 42:05
  venture
• 42:05
  side,
• 42:06
  like
• 42:06
  customer
• 42:06
  service
• 42:07
  and
• 42:07
  being
• 42:07
  available
• 42:08
  through
• 42:08
  all
• 42:09
  of
• 42:09
  the
• 42:09
  lifecycle
• 42:10
  of
• 42:10
  the
• 42:10
  journey
• 42:10
  that
• 42:11
  pre-booking,
• 42:12
  that
• 42:12
  booking
• 42:12
  the
• 42:13
  key
• 42:13
  exchange,
• 42:14
  the
• 42:14
  post-trip
• 42:15
  is
• 42:15
  the
• 42:15
  customer
• 42:16
  life
• 42:16
  cycle
• 42:16
  and
• 42:17
  the
• 42:17
  needs
• 42:17
  of
• 42:17
  the
• 42:17
  customer
• 42:18
  that
• 42:18
  we
• 42:18
  spend
• 42:18
  most
• 42:18
  of
• 42:19
  our
• 42:19
  time
• 42:19
  working
• 42:19
  on.
• 42:20
  I
• 42:20
  just
• 42:20
  need
• 42:21
  convenience
• 42:21
  on
• 42:21
  steroids
• 42:22
  here.
• 42:22
  So
• 42:22
  here's
• 42:22
  what
• 42:23
  I
• 42:23
  need.
• 42:23
  I
• 42:23
  need
• 42:23
  like
• 42:23
  a
• 42:23
  fleet
• 42:24
  of
• 42:24
  corporate
• 42:25
  owned
• 42:25
  outdoor.
• 42:26
  Premium.
• 42:27
  You'd
• 42:27
  like,
• 42:27
  they're
• 42:28
  the
• 42:28
  best
• 42:28
  RVs
• 42:29
  you
• 42:29
  can
• 42:29
  get.
• 42:29
  I
• 42:29
  need
• 42:29
  to
• 42:29
  go
• 42:29
  to
• 42:30
  outdoorsy.
• 42:30
  I
• 42:30
  need
• 42:31
  to
• 42:31
  choose
• 42:31
  my
• 42:32
  campground,
• 42:32
  choose
• 42:32
  my
• 42:32
  rental,
• 42:33
  and
• 42:33
  then
• 42:33
  I
• 42:33
  need
• 42:33
  to
• 42:34
  have
• 42:34
  it
• 42:34
  self-drive
• 42:35
  itself
• 42:36
  to
• 42:36
  my
• 42:36
  driveway
• 42:37
  and
• 42:37
  pick
• 42:37
  me
• 42:37
  up.
• 42:38
  And
• 42:38
  then
• 42:39
  if
• 42:39
  there's
• 42:39
  any
• 42:39
  mishaps
• 42:40
  or
• 42:40
  any
• 42:40
  problems
• 42:41
  along
• 42:41
  the
• 42:41
  way,
• 42:41
  if
• 42:42
  there's
• 42:42
  a
• 42:42
  maintenance
• 42:43
  issue
• 42:43
  or
• 42:43
  whatever
• 42:43
  automatically
• 42:44
  like
• 42:45
  Rosie
• 42:45
  from
• 42:45
  the
• 42:45
  Jetsons
• 42:46
  comes
• 42:46
  out
• 42:46
  of
• 42:46
  a
• 42:46
  little
• 42:47
  pod
• 42:47
  inside
• 42:47
  the
• 42:47
  RV
• 42:48
  and
• 42:48
  just
• 42:48
  fixes
• 42:49
  everything
• 42:49
  magically
• 42:50
  for
• 42:50
  me
• 42:50
  and
• 42:50
  then
• 42:50
  goes
• 42:50
  away
• 42:51
  and
• 42:51
  I
• 42:51
  don't
• 42:52
  have
• 42:52
  to
• 42:52
  worry
• 42:52
  about
• 42:52
  it.
• 42:53
  So
• 42:53
  I
• 42:54
  don't
• 42:54
  know
• 42:54
  how
• 42:54
  close
• 42:54
  that
• 42:54
  is
• 42:55
  on
• 42:55
  the
• 42:55
  roadmap
• 42:55
  maybe
• 42:56
  a
• 42:56
  year
• 42:56
  out.
• 42:58
  Yeah,
• 42:59
  I
• 42:59
  think
• 42:59
  let's
• 42:59
  see
• 43:00
  if
• 43:00
  I
• 43:00
  can
• 43:00
  let
• 43:00
  you
• 43:00
  guys
• 43:01
  back
• 43:01
  up
• 43:01
  again.
• 43:02
  Oh
• 43:02
  no.
• 43:03
  Oh
• 43:04
  good.
• 43:04
  You
• 43:04
  missed
• 43:04
  that.
• 43:05
  That
• 43:05
  was
• 43:05
  the
• 43:05
  least
• 43:05
  important
• 43:06
  part
• 43:06
  of
• 43:06
  the
• 43:06
  whole
• 43:07
  yeah.
• 43:07
  What
• 43:08
  a
• 43:08
  waste
• 43:08
  of
• 43:08
  time.
• 43:08
  No,
• 43:09
  I
• 43:09
  do
• 43:09
  think,
• 43:10
  we're
• 43:10
  going
• 43:10
  to
• 43:10
  have
• 43:11
  interesting
• 43:12
  technologically
• 43:13
  advanced
• 43:14
  ways
• 43:14
  to,
• 43:15
  to
• 43:15
  impact
• 43:15
  this
• 43:16
  industry
• 43:16
  going
• 43:16
  forward.
• 43:17
  So
• 43:17
  as
• 43:17
  much
• 43:17
  as
• 43:17
  I
• 43:18
  poke
• 43:18
  fun
• 43:18
  at
• 43:18
  you,
• 43:18
  Brian.
• 43:18
  You're
• 43:19
  not
• 43:19
  wrong.
• 43:19
  I
• 43:19
  think
• 43:20
  we're
• 43:20
  going
• 43:20
  to
• 43:20
  see
• 43:20
  that
• 43:21
  stuff
• 43:21
  continue
• 43:21
  to
• 43:21
  shift.
• 43:22
  I
• 43:22
  do
• 43:22
  really,
• 43:23
  maybe
• 43:23
  my
• 43:25
  dreams
• 43:25
  are
• 43:25
  more,
• 43:26
  are
• 43:26
  a
• 43:26
  little
• 43:27
  more
• 43:27
  grounded
• 43:27
  than
• 43:27
  yours,
• 43:28
  but
• 43:28
  I
• 43:28
  can
• 43:28
  foresee,
• 43:29
  as
• 43:29
  somebody
• 43:29
  who
• 43:30
  used
• 43:30
  to
• 43:30
  operate
• 43:30
  a
• 43:30
  campground,
• 43:32
  a
• 43:32
  fundamental
• 43:34
  kind
• 43:34
  of
• 43:34
  easy,
• 43:35
  simplistic
• 43:36
  business
• 43:36
  model
• 43:36
  where
• 43:37
  you
• 43:37
  just
• 43:37
  allow
• 43:40
  outdoorsy
• 43:40
  or
• 43:41
  a
• 43:41
  peer-to-peer
• 43:41
  provider
• 43:42
  like
• 43:42
  this
• 43:42
  to
• 43:43
  really
• 43:44
  handle
• 43:44
  most
• 43:45
  of
• 43:45
  the
• 43:45
  logistical
• 43:45
  stuff
• 43:46
  for
• 43:46
  you.
• 43:46
  And
• 43:46
  you
• 43:46
  just
• 43:47
  have
• 43:47
  the
• 43:47
  sites
• 43:47
  there
• 43:48
  and,
• 43:48
  there's
• 43:48
  ways
• 43:49
  to
• 43:50
  partner
• 43:50
  up
• 43:51
  that
• 43:51
  could
• 43:51
  be.
• 43:52
  Translate
• 43:53
  into
• 43:53
  a
• 43:53
  really
• 43:53
  interesting
• 43:54
  business
• 43:54
  model.
• 43:54
  That's
• 43:55
  the
• 43:55
  thing
• 43:55
  like
• 43:55
  we're
• 43:55
  talking
• 43:56
  like
• 43:56
  the
• 43:56
  maintenance
• 43:56
  thing,
• 43:56
  obviously,
• 43:57
  a
• 43:57
  sky
• 43:57
  high,
• 43:57
  right?
• 43:58
  But
• 43:58
  seriously,
• 43:58
  when
• 43:59
  you're
• 43:59
  talking
• 43:59
  about
• 43:59
  self-driving
• 44:00
  vehicles
• 44:00
  that
• 44:01
  are
• 44:01
  coming,
• 44:01
  like
• 44:01
  these
• 44:02
  things
• 44:02
  are
• 44:03
  like
• 44:03
  that
• 44:03
  seamless,
• 44:04
  right?
• 44:04
  If
• 44:04
  it
• 44:05
  can
• 44:05
  if
• 44:05
  I
• 44:05
  can
• 44:05
  specify
• 44:06
  here's
• 44:06
  the
• 44:06
  five
• 44:07
  guests
• 44:07
  and
• 44:07
  friends
• 44:08
  and
• 44:08
  family
• 44:08
  members,
• 44:08
  I
• 44:08
  want
• 44:08
  to
• 44:09
  go
• 44:09
  with
• 44:09
  me.
• 44:09
  Here's
• 44:09
  the
• 44:09
  addresses.
• 44:10
  They
• 44:10
  live
• 44:10
  at
• 44:11
  click
• 44:11
  a
• 44:11
  button
• 44:12
  and
• 44:12
  outdoors,
• 44:12
  eat,
• 44:12
  pay
• 44:12
  an
• 44:13
  extra
• 44:13
  fee.
• 44:13
  It
• 44:14
  picks
• 44:14
  me
• 44:14
  up
• 44:14
  then
• 44:14
  goes
• 44:14
  to
• 44:15
  my
• 44:15
  friends,
• 44:15
  then
• 44:15
  drives
• 44:15
  to
• 44:16
  the
• 44:16
  camp
• 44:16
  brown,
• 44:16
  then
• 44:17
  whatever
• 44:17
  sets
• 44:18
  everything
• 44:18
  up,
• 44:18
  then
• 44:19
  I'm
• 44:19
  just,
• 44:19
  I'm
• 44:19
  having
• 44:20
  an
• 44:20
  experience
• 44:20
  and
• 44:20
  I
• 44:20
  can
• 44:21
  go
• 44:21
  camping
• 44:21
  and
• 44:21
  it's
• 44:21
  convenient.
• 44:22
  And
• 44:22
  it's
• 44:22
  that's
• 44:23
  coming
• 44:24
  probably
• 44:24
  not
• 44:25
  next
• 44:25
  year
• 44:26
  from
• 44:26
  outdoors,
• 44:26
  but
• 44:26
  maybe
• 44:27
  three
• 44:27
  years
• 44:27
  from
• 44:27
  now.
• 44:28
  You
• 44:28
  know
• 44:28
  what
• 44:28
  I,
• 44:28
  and
• 44:29
  thanks
• 44:29
  guys
• 44:29
  for
• 44:30
  sticking
• 44:30
  with
• 44:30
  me
• 44:31
  there.
• 44:31
  I
• 44:31
  lost
• 44:31
  my
• 44:32
  Cory,
• 44:33
  tried
• 44:33
  to
• 44:33
  get
• 44:34
  in
• 44:34
  on
• 44:34
  our
• 44:35
  our
• 44:35
  live
• 44:35
  stream
• 44:35
  conversation
• 44:36
  here.
• 44:36
  She
• 44:37
  can
• 44:37
  be
• 44:37
  a
• 44:37
  little
• 44:37
  annoying
• 44:37
  at
• 44:37
  times
• 44:38
  that
• 44:38
  feels
• 44:41
  right,
• 44:42
  but
• 44:42
  I'm
• 44:43
  not.
• 44:44
  You
• 44:44
  guys
• 44:44
  might
• 44:45
  have
• 44:45
  to
• 44:45
  catch
• 44:45
  me
• 44:45
  up
• 44:45
  on
• 44:46
  some
• 44:46
  of
• 44:46
  the,
• 44:47
  if
• 44:47
  there
• 44:47
  was
• 44:47
  a
• 44:47
  question
• 44:48
  there,
• 44:48
  I
• 44:48
  didn't
• 44:48
  answer,
• 44:49
  but
• 44:49
  I
• 44:49
  wanted
• 44:50
  to
• 44:50
  go
• 44:50
  back
• 44:51
  to
• 44:51
  this,
• 44:51
  like
• 44:51
  full
• 44:52
  through
• 44:52
  the
• 44:53
  line
• 44:53
  experience
• 44:54
  that
• 44:54
  we're
• 44:55
  all
• 44:55
  aiming
• 44:56
  to
• 44:56
  achieve
• 44:57
  and
• 44:58
  talk
• 44:58
  about
• 44:58
  timelines
• 44:59
  for
• 44:59
  that,
• 44:59
  because
• 45:01
  I
• 45:01
  I
• 45:01
  know
• 45:02
  that
• 45:02
  we
• 45:02
  are
• 45:03
  diligently
• 45:04
  working
• 45:05
  on
• 45:05
  our
• 45:05
  priorities
• 45:06
  around
• 45:07
  how
• 45:07
  do
• 45:07
  we
• 45:07
  make
• 45:08
  a
• 45:08
  search
• 45:09
  and
• 45:09
  find
• 45:09
  and
• 45:09
  book
• 45:10
  plus
• 45:10
  any
• 45:11
  mishaps
• 45:11
  that
• 45:12
  go
• 45:12
  along
• 45:12
  with
• 45:12
  the
• 45:13
  booking
• 45:13
  all
• 45:13
  online,
• 45:14
  all
• 45:15
  real
• 45:15
  time,
• 45:16
  all
• 45:16
  the
• 45:16
  same
• 45:16
  on
• 45:16
  desktop
• 45:17
  and
• 45:17
  mobile,
• 45:18
  we
• 45:18
  have
• 45:19
  some
• 45:20
  really
• 45:20
  solid
• 45:21
  API
• 45:22
  integrations
• 45:23
  in
• 45:23
  place
• 45:23
  today.
• 45:24
  But
• 45:24
  those
• 45:25
  are
• 45:25
  so
• 45:25
  for
• 45:25
  example,
• 45:26
  with
• 45:26
  rec.gov
• 45:27
  or
• 45:27
  tourism
• 45:28
  VC
• 45:29
  or
• 45:29
  vacation
• 45:29
  renter.
• 45:30
  So
• 45:30
  we've
• 45:30
  got
• 45:30
  a
• 45:30
  lot
• 45:31
  of
• 45:31
  those
• 45:31
  sites,
• 45:31
  but
• 45:32
  today.
• 45:33
  That
• 45:33
  just
• 45:34
  allows
• 45:34
  all
• 45:34
  of
• 45:34
  our
• 45:35
  inventory
• 45:36
  to
• 45:36
  be
• 45:36
  available
• 45:37
  on
• 45:37
  those
• 45:37
  sites.
• 45:37
  So
• 45:38
  if
• 45:38
  people
• 45:38
  are
• 45:38
  surfacing
• 45:39
  or
• 45:39
  looking
• 45:40
  or
• 45:40
  searching
• 45:40
  or
• 45:40
  looking
• 45:41
  for
• 45:41
  campgrounds
• 45:42
  on
• 45:42
  breck.gov,
• 45:43
  for
• 45:43
  example,
• 45:43
  like
• 45:43
  state
• 45:44
  parks,
• 45:45
  and
• 45:45
  you'll
• 45:45
  be
• 45:45
  able
• 45:45
  to
• 45:46
  see
• 45:46
  what
• 45:47
  available
• 45:48
  inventory,
• 45:48
  whether
• 45:49
  it's
• 45:49
  trailers
• 45:50
  for
• 45:51
  hunting
• 45:51
  or
• 45:51
  fishing
• 45:52
  or
• 45:52
  class
• 45:53
  fees
• 45:53
  or
• 45:53
  fifth
• 45:53
  wheels
• 45:54
  for
• 45:54
  delivery
• 45:55
  are
• 45:55
  available
• 45:56
  like
• 45:56
  within
• 45:56
  a
• 45:56
  50
• 45:56
  or
• 45:57
  a
• 45:57
  hundred
• 45:57
  mile
• 45:57
  radius
• 45:58
  of
• 45:58
  where
• 45:58
  you're
• 45:58
  looking
• 45:58
  like
• 45:58
  that's
• 45:59
  a
• 45:59
  great
• 45:59
  user
• 46:00
  experience.
• 46:00
  That's
• 46:00
  really
• 46:01
  good
• 46:01
  for
• 46:01
  our
• 46:01
  business
• 46:01
  and
• 46:02
  Caribbean
• 46:02
  district,
• 46:02
  right?
• 46:03
  Because
• 46:03
  most
• 46:03
  people
• 46:04
  usually
• 46:04
  start
• 46:05
  with
• 46:05
  where,
• 46:05
  what
• 46:06
  do
• 46:06
  I
• 46:06
  want
• 46:06
  to
• 46:06
  do
• 46:06
  and
• 46:07
  where
• 46:07
  am
• 46:07
  I
• 46:07
  going?
• 46:08
  So
• 46:08
  that's
• 46:08
  it's
• 46:09
  a
• 46:09
  very
• 46:09
  valuable
• 46:10
  API
• 46:10
  integration
• 46:11
  for
• 46:11
  us.
• 46:12
  And
• 46:12
  then
• 46:12
  on
• 46:12
  the
• 46:12
  campground
• 46:13
  booking
• 46:13
  side,
• 46:14
  working
• 46:14
  with
• 46:14
  the
• 46:14
  campground
• 46:15
  partners
• 46:15
  it
• 46:16
  is
• 46:16
  on
• 46:16
  our
• 46:16
  roadmap
• 46:16
  for
• 46:17
  next
• 46:17
  year.
• 46:18
  And
• 46:19
  I
• 46:19
  wonder
• 46:19
  if
• 46:19
  we
• 46:19
  all
• 46:19
  want
• 46:19
  to,
• 46:21
  it
• 46:21
  feels
• 46:21
  like
• 46:21
  Brian
• 46:22
  might
• 46:22
  have
• 46:22
  led
• 46:22
  the
• 46:22
  pack
• 46:23
  here
• 46:23
  in
• 46:24
  forecasting,
• 46:25
  what
• 46:25
  year
• 46:25
  this
• 46:26
  will
• 46:26
  be
• 46:26
  available
• 46:26
  for
• 46:27
  every.
• 46:27
  You
• 46:27
  missed
• 46:27
  you
• 46:28
  miss
• 46:28
  what
• 46:28
  I
• 46:28
  really
• 46:29
  said.
• 46:29
  And
• 46:29
  that
• 46:29
  was
• 46:29
  the
• 46:30
  fleet
• 46:30
  of
• 46:30
  a
• 46:30
  fleet
• 46:31
  of
• 46:31
  corporate
• 46:31
  owned,
• 46:32
  outdoors,
• 46:32
  premium
• 46:33
  vehicles,
• 46:33
  that
• 46:33
  have
• 46:34
  like
• 46:34
  self-driving
• 46:35
  capabilities
• 46:35
  and
• 46:35
  could
• 46:36
  pick
• 46:36
  people
• 46:36
  over
• 46:36
  at
• 46:36
  their
• 46:36
  house
• 46:37
  and
• 46:37
  everything
• 46:37
  else.
• 46:38
  So
• 46:38
  I
• 46:38
  promised
• 46:38
  that
• 46:39
  I
• 46:39
  only
• 46:39
  promise
• 46:40
  that
• 46:40
  next
• 46:40
  year
• 46:40
  for
• 46:40
  you.
• 46:41
  So
• 46:41
  you
• 46:41
  have
• 46:41
  some
• 46:41
  time
• 46:42
  let's
• 46:42
  get
• 46:42
  Elon
• 46:43
  Musk
• 46:44
  on
• 46:44
  this
• 46:44
  in
• 46:44
  this
• 46:44
  conversation
• 46:45
  next
• 46:45
  time,
• 46:45
  because
• 46:46
  I
• 46:46
  would
• 46:46
  expect
• 46:47
  that
• 46:47
  he
• 46:47
  is
• 46:48
  working
• 46:48
  on
• 46:49
  self-driving
• 46:50
  cars.
• 46:50
  Although
• 46:51
  seeing
• 46:51
  that
• 46:52
  let's
• 46:52
  just
• 46:53
  let's
• 46:53
  not
• 46:53
  divert
• 46:54
  him
• 46:54
  from
• 46:54
  the
• 46:55
  more
• 46:55
  important
• 46:56
  task.
• 46:57
  And
• 46:57
  that
• 46:57
  is
• 46:57
  bringing
• 46:58
  these
• 46:58
  satellite
• 46:59
  wifi
• 46:59
  stations
• 47:00
  down
• 47:00
  below
• 47:00
  because
• 47:01
  wifi
• 47:01
  is
• 47:02
  a
• 47:02
  core
• 47:02
  requirement
• 47:03
  for
• 47:03
  a
• 47:03
  whole
• 47:04
  new
• 47:04
  way
• 47:05
  of
• 47:05
  consumers
• 47:06
  for
• 47:06
  us.
• 47:06
  And
• 47:07
  right
• 47:07
  now
• 47:08
  I
• 47:08
  think
• 47:08
  a
• 47:08
  lot
• 47:08
  of
• 47:08
  the
• 47:08
  campgrounds
• 47:09
  work
• 47:09
  off
• 47:10
  of,
• 47:10
  5g
• 47:10
  networks
• 47:11
  maybe,
• 47:11
  but
• 47:12
  there's
• 47:12
  some
• 47:13
  improvements
• 47:13
  to
• 47:13
  be
• 47:13
  made
• 47:14
  to
• 47:14
  make
• 47:15
  wifi
• 47:15
  and.
• 47:17
  When
• 47:18
  you
• 47:18
  unlocked
• 47:18
  when
• 47:19
  you
• 47:19
  unlock
• 47:19
  the
• 47:19
  real
• 47:20
  power
• 47:20
  of
• 47:20
  Starlink
• 47:21
  in
• 47:21
  a
• 47:21
  year
• 47:21
  or
• 47:21
  two,
• 47:22
  yeah,
• 47:22
  that
• 47:22
  would
• 47:22
  be
• 47:22
  game
• 47:23
  changing.
• 47:23
  It
• 47:23
  is
• 47:24
  it's
• 47:24
  the
• 47:24
  current
• 47:24
  day
• 47:25
  challenge,
• 47:25
  right?
• 47:25
  The
• 47:26
  current
• 47:26
  day
• 47:26
  challenge
• 47:27
  is
• 47:27
  campgrounds
• 47:28
  are
• 47:28
  the
• 47:28
  supply
• 47:29
  constraint.
• 47:30
  And
• 47:31
  depending
• 47:31
  on
• 47:31
  how
• 47:31
  you
• 47:32
  look
• 47:32
  at
• 47:32
  campgrounds,
• 47:33
  some
• 47:33
  consumers
• 47:34
  are
• 47:34
  saying
• 47:34
  it's
• 47:34
  not
• 47:34
  even
• 47:35
  just
• 47:35
  the
• 47:35
  inventory
• 47:36
  what's
• 47:36
  available,
• 47:36
  not
• 47:37
  available,
• 47:37
  or
• 47:38
  that
• 47:38
  national
• 47:38
  and
• 47:38
  state
• 47:39
  parks
• 47:39
  are
• 47:39
  getting
• 47:39
  booked
• 47:40
  out
• 47:40
  earlier.
• 47:41
  But
• 47:41
  actually
• 47:41
  it's
• 47:42
  what
• 47:42
  kind
• 47:42
  of
• 47:42
  inventory
• 47:43
  do
• 47:43
  I
• 47:43
  want?
• 47:43
  I
• 47:43
  want
• 47:44
  to
• 47:44
  be
• 47:44
  able
• 47:44
  to
• 47:44
  stay
• 47:44
  in
• 47:44
  a
• 47:45
  gate,
• 47:45
  great
• 47:45
  campground
• 47:46
  with
• 47:46
  a
• 47:46
  certain
• 47:47
  expectation
• 47:48
  for
• 47:48
  connectivity
• 47:49
  or
• 47:50
  wifi
• 47:50
  or
• 47:50
  internet
• 47:51
  accessibility.
• 47:52
  Plus
• 47:52
  then
• 47:52
  some
• 47:53
  of
• 47:53
  the
• 47:53
  amenities
• 47:54
  like
• 47:54
  that.
• 47:54
  That's
• 47:55
  the
• 47:55
  piece
• 47:55
  of
• 47:55
  the
• 47:55
  puzzle
• 47:56
  that
• 47:56
  we
• 47:56
  all
• 47:56
  want
• 47:56
  to
• 47:56
  be
• 47:56
  working
• 47:57
  on.
• 47:59
  But
• 47:59
  we
• 47:59
  really
• 48:00
  should
• 48:00
  have
• 48:00
  LM
• 48:00
  muscular
• 48:01
  show,
• 48:01
  can
• 48:01
  you
• 48:01
  make
• 48:01
  that
• 48:02
  happen
• 48:03
  now
• 48:04
  that
• 48:04
  I'm
• 48:04
  thinking
• 48:04
  about
• 48:05
  Elon
• 48:05
  Musk?
• 48:05
  I
• 48:05
  feel
• 48:06
  like
• 48:06
  outdoors,
• 48:06
  he
• 48:07
  could
• 48:07
  build
• 48:07
  a
• 48:07
  fleet
• 48:07
  of
• 48:08
  like
• 48:08
  rocket
• 48:08
  controlled,
• 48:09
  like
• 48:09
  convertible
• 48:10
  transformer
• 48:11
  RVs
• 48:12
  that
• 48:12
  can
• 48:12
  go
• 48:12
  to
• 48:13
  Mars
• 48:13
  and
• 48:13
  deploy
• 48:14
  a
• 48:14
  camper.
• 48:14
  And
• 48:14
  you
• 48:14
  can
• 48:14
  camp
• 48:15
  on
• 48:15
  Mars
• 48:15
  for
• 48:15
  the
• 48:15
  weekend
• 48:16
  and
• 48:16
  come
• 48:16
  back.
• 48:16
  I
• 48:16
  feel
• 48:17
  like
• 48:17
  you
• 48:17
  and
• 48:17
  Ellen
• 48:17
  could
• 48:18
  work
• 48:18
  together
• 48:18
  on
• 48:18
  that
• 48:19
  two
• 48:19
  years.
• 48:19
  Probably.
• 48:20
  Yeah,
• 48:21
  no
• 48:21
  pressure,
• 48:21
  Jennifer,
• 48:22
  no
• 48:22
  pressure
• 48:23
  on
• 48:23
  your
• 48:23
  roadmap.
• 48:24
  I
• 48:24
  think
• 48:24
  it's,
• 48:25
  it's
• 48:25
  tough
• 48:25
  to,
• 48:26
  and
• 48:27
  I
• 48:27
  know
• 48:27
  that's
• 48:27
  crazy,
• 48:28
  but
• 48:28
  like
• 48:28
  that
• 48:29
  will
• 48:29
  happen
• 48:29
  in
• 48:29
  20
• 48:29
  or
• 48:30
  30
• 48:30
  years.
• 48:30
  To
• 48:30
  be
• 48:30
  clear,
• 48:31
  you
• 48:31
  will
• 48:31
  be
• 48:31
  able
• 48:31
  to
• 48:31
  go
• 48:32
  camping
• 48:32
  on
• 48:32
  Mars.
• 48:33
  I
• 48:33
  hope
• 48:33
  I'm
• 48:33
  in
• 48:33
  the
• 48:34
  ground
• 48:34
  before
• 48:34
  then.
• 48:35
  I
• 48:35
  don't
• 48:35
  want
• 48:35
  to
• 48:36
  go
• 48:36
  to
• 48:36
  Mars.
• 48:36
  Anyway
• 48:37
  I
• 48:37
  think
• 48:37
  it's
• 48:38
  back
• 48:39
  to
• 48:39
  your
• 48:39
  question,
• 48:39
  Jennifer,
• 48:39
  specifically
• 48:40
  about
• 48:40
  like
• 48:41
  timelines
• 48:42
  for
• 48:42
  that
• 48:42
  stuff.
• 48:43
  I,
• 48:44
  I.
• 48:45
  I
• 48:45
  do
• 48:45
  think
• 48:45
  it's
• 48:45
  coming.
• 48:46
  I
• 48:46
  think
• 48:46
  we
• 48:47
  have
• 48:47
  some
• 48:47
  work
• 48:48
  to
• 48:48
  do
• 48:48
  on
• 48:48
  the
• 48:48
  partnership
• 48:49
  kind
• 48:49
  of
• 48:49
  integrations
• 48:50
  front
• 48:51
  that
• 48:51
  break
• 48:51
  down
• 48:52
  some
• 48:52
  maybe
• 48:53
  proprietary
• 48:53
  barriers
• 48:54
  and
• 48:54
  things
• 48:55
  like
• 48:55
  that
• 48:55
  and
• 48:55
  do
• 48:55
  that
• 48:56
  stuff
• 48:56
  in
• 48:56
  better
• 48:56
  ways
• 48:57
  to
• 48:57
  facilitate
• 48:57
  that.
• 48:58
  But
• 48:59
  I'm
• 48:59
  excited
• 48:59
  to
• 49:00
  see
• 49:00
  where
• 49:00
  it
• 49:00
  goes.
• 49:00
  There's
• 49:01
  obvious
• 49:02
  kind
• 49:02
  of
• 49:02
  need
• 49:02
  for
• 49:02
  it
• 49:02
  in
• 49:03
  the
• 49:03
  market.
• 49:03
  And
• 49:04
  I
• 49:04
  think
• 49:04
  those
• 49:05
  that
• 49:06
  embrace
• 49:06
  that
• 49:06
  and
• 49:07
  build
• 49:07
  it
• 49:07
  and
• 49:07
  do
• 49:07
  the
• 49:08
  work
• 49:08
  to
• 49:08
  get
• 49:08
  it
• 49:08
  off
• 49:08
  the
• 49:09
  ground
• 49:09
  and
• 49:09
  going
• 49:10
  will
• 49:10
  be
• 49:10
  the
• 49:11
  victors
• 49:12
  here.
• 49:12
  Those
• 49:13
  that
• 49:13
  kind
• 49:14
  of
• 49:14
  lagged
• 49:14
  behind
• 49:14
  might
• 49:15
  end
• 49:15
  up
• 49:15
  struggling
• 49:15
  without
• 49:16
  it
• 49:16
  down
• 49:16
  the
• 49:16
  road.
• 49:17
  So
• 49:18
  I'm
• 49:18
  excited.
• 49:18
  I'm
• 49:18
  hopeful
• 49:19
  in
• 49:19
  the
• 49:19
  next,
• 49:20
  oh,
• 49:21
  I
• 49:21
  hate
• 49:21
  to
• 49:21
  say
• 49:21
  five
• 49:22
  years,
• 49:22
  that
• 49:22
  feels
• 49:22
  like
• 49:22
  a
• 49:22
  long
• 49:23
  time.
• 49:25
  That's
• 49:25
  my
• 49:26
  there's
• 49:26
  a
• 49:26
  lot.
• 49:26
  There's
• 49:26
  a
• 49:26
  lot
• 49:27
  of
• 49:27
  work
• 49:27
  that
• 49:27
  we
• 49:27
  have
• 49:27
  to
• 49:28
  do.
• 49:28
  Five
• 49:28
  years,
• 49:29
  to
• 49:29
  come,
• 49:29
  it's
• 49:29
  a
• 49:30
  commitment
• 49:31
  to
• 49:31
  improving
• 49:32
  the
• 49:32
  product,
• 49:33
  experience
• 49:34
  that
• 49:34
  even
• 49:34
  a
• 49:34
  faster
• 49:35
  rate
• 49:35
  than
• 49:35
  what
• 49:35
  we
• 49:36
  built
• 49:36
  today.
• 49:36
  I
• 49:36
  think
• 49:36
  we've
• 49:37
  done
• 49:37
  a
• 49:38
  fantastic
• 49:38
  job
• 49:39
  building
• 49:40
  outdoorsy
• 49:40
  that
• 49:41
  is
• 49:41
  underpinned
• 49:42
  by
• 49:42
  these
• 49:42
  like
• 49:42
  insurance
• 49:43
  products.
• 49:44
  We're
• 49:44
  also
• 49:45
  looking
• 49:45
  at
• 49:46
  launching
• 49:47
  financial
• 49:47
  services
• 49:48
  products
• 49:49
  that
• 49:49
  help
• 49:50
  RB
• 49:50
  owners
• 49:51
  with
• 49:51
  the
• 49:51
  cost
• 49:52
  of
• 49:52
  their
• 49:52
  loans
• 49:53
  or
• 49:53
  cash
• 49:54
  advances
• 49:54
  to
• 49:54
  be
• 49:54
  able
• 49:55
  to
• 49:55
  buy
• 49:55
  second
• 49:56
  or
• 49:56
  third
• 49:56
  vehicles
• 49:58
  so
• 49:58
  that
• 49:58
  they
• 49:58
  can
• 49:59
  better
• 49:59
  manage
• 50:00
  what
• 50:00
  it
• 50:00
  costs
• 50:01
  them
• 50:01
  to
• 50:01
  maintain
• 50:02
  vehicles
• 50:02
  and
• 50:02
  offset
• 50:03
  that
• 50:03
  with
• 50:03
  the
• 50:03
  income
• 50:04
  they're
• 50:04
  earning
• 50:05
  by
• 50:05
  renting
• 50:05
  them
• 50:06
  like
• 50:06
  these
• 50:06
  are
• 50:07
  reasonable
• 50:07
  challenges
• 50:08
  to
• 50:08
  take
• 50:08
  on.
• 50:09
  Our
• 50:09
  company
• 50:10
  has
• 50:10
  always
• 50:11
  prioritized
• 50:12
  the
• 50:12
  RV
• 50:12
  owner
• 50:13
  or
• 50:13
  the
• 50:14
  business
• 50:14
  owner.
• 50:15
  That's
• 50:15
  why
• 50:16
  we
• 50:16
  built
• 50:16
  a
• 50:17
  wheel
• 50:17
  base,
• 50:17
  which
• 50:17
  is
• 50:18
  software
• 50:18
  specifically
• 50:19
  cater
• 50:20
  to
• 50:20
  mid-sized
• 50:21
  rental
• 50:21
  companies,
• 50:22
  where
• 50:22
  they
• 50:22
  can
• 50:23
  run
• 50:23
  their
• 50:23
  fleet
• 50:24
  of
• 50:24
  vehicles
• 50:24
  on
• 50:24
  the
• 50:25
  platform.
• 50:26
  That's
• 50:26
  why
• 50:26
  I
• 50:26
  said,
• 50:26
  we
• 50:26
  looked
• 50:26
  into
• 50:27
  insurance
• 50:27
  and
• 50:27
  financial
• 50:28
  services
• 50:28
  products.
• 50:29
  So
• 50:29
  we
• 50:29
  have
• 50:30
  I
• 50:30
  think
• 50:30
  a
• 50:30
  lot
• 50:31
  of
• 50:31
  exciting
• 50:31
  products
• 50:32
  that
• 50:32
  drive
• 50:32
  a
• 50:32
  ton
• 50:33
  of
• 50:33
  financial
• 50:34
  and
• 50:34
  just
• 50:34
  enjoyment
• 50:35
  value
• 50:36
  for
• 50:36
  consumers.
• 50:37
  But
• 50:37
  it's
• 50:37
  just
• 50:38
  impossible
• 50:38
  to
• 50:38
  not
• 50:39
  also
• 50:40
  find
• 50:40
  yourself
• 50:41
  thinking
• 50:41
  about
• 50:41
  new
• 50:42
  expectations
• 50:43
  because
• 50:43
  of
• 50:43
  what
• 50:44
  the
• 50:44
  world
• 50:45
  is
• 50:45
  providing
• 50:46
  us
• 50:46
  with
• 50:46
  younger
• 50:47
  people,
• 50:47
  being
• 50:47
  more
• 50:47
  interested,
• 50:48
  more
• 50:48
  people
• 50:49
  being
• 50:49
  interested
• 50:50
  in
• 50:50
  it
• 50:50
  or
• 50:50
  travel.
• 50:51
  And
• 50:51
  like
• 50:51
  we
• 50:51
  had
• 50:51
  to
• 50:51
  figure
• 50:52
  out
• 50:52
  how
• 50:52
  we
• 50:52
  make
• 50:52
  these
• 50:52
  amazing
• 50:53
  experiences.
• 50:56
  But
• 50:56
  you
• 50:56
  will.
• 50:56
  And
• 50:57
  that's
• 50:57
  how,
• 50:57
  that's
• 50:57
  why
• 50:57
  you're
• 50:58
  going
• 50:58
  to
• 50:58
  survive
• 50:58
  over
• 50:58
  other
• 50:58
  people.
• 50:59
  It's
• 50:59
  people
• 51:00
  like
• 51:00
  me,
• 51:01
  people
• 51:01
  like
• 51:01
  you,
• 51:01
  there's
• 51:02
  like
• 51:02
  dozens
• 51:02
  of
• 51:02
  other
• 51:03
  people
• 51:03
  in
• 51:03
  the
• 51:03
  industry,
• 51:03
  to
• 51:03
  be
• 51:03
  clear,
• 51:04
  just
• 51:04
  the
• 51:04
  two
• 51:04
  of
• 51:04
  us
• 51:04
  on
• 51:05
  the
• 51:05
  show
• 51:05
  Cara
• 51:05
  pushing
• 51:06
  CCRC
• 51:06
  forward
• 51:07
  associations,
• 51:07
  things
• 51:08
  like
• 51:08
  that.
• 51:08
  Darryle
• 51:08
  doing
• 51:09
  whatever.
• 51:09
  No,
• 51:09
  I'm
• 51:09
  just
• 51:09
  kidding.
• 51:10
  Darryle
• 51:10
  does
• 51:10
  all
• 51:10
  kinds
• 51:10
  of
• 51:10
  stuff
• 51:10
  with
• 51:11
  Modern
• 51:11
  Campground
• 51:11
  and
• 51:11
  the
• 51:11
  technology
• 51:12
  there.
• 51:12
  And
• 51:12
  so
• 51:12
  just
• 51:13
  that
• 51:13
  we
• 51:14
  all
• 51:14
  know
• 51:14
  I
• 51:14
  don't
• 51:14
  know
• 51:14
  what
• 51:14
  the
• 51:14
  stat
• 51:15
  is.
• 51:15
  I
• 51:15
  read
• 51:15
  at
• 51:15
  one
• 51:15
  time,
• 51:16
  right?
• 51:16
  Jeff
• 51:16
  Bezos
• 51:16
  used
• 51:17
  to
• 51:17
  say
• 51:17
  it
• 51:17
  all
• 51:17
  the
• 51:17
  time.
• 51:17
  Like
• 51:18
  the
• 51:18
  average
• 51:18
  company
• 51:19
  big
• 51:19
  or
• 51:19
  whatever
• 51:20
  lasts
• 51:20
  what,
• 51:20
  60,
• 51:21
  70
• 51:21
  years
• 51:21
  or
• 51:22
  something.
• 51:22
  And
• 51:22
  IBM's
• 51:23
  a
• 51:23
  dinosaur
• 51:23
  at
• 51:24
  90
• 51:24
  because
• 51:24
  they
• 51:25
  don't
• 51:25
  innovate.
• 51:26
  They
• 51:26
  build,
• 51:26
  and
• 51:26
  then
• 51:26
  they
• 51:26
  stop
• 51:28
  for
• 51:28
  whatever
• 51:28
  reason.
• 51:29
  And
• 51:29
  so
• 51:29
  the
• 51:30
  people
• 51:30
  that
• 51:30
  keep
• 51:30
  pushing
• 51:30
  forward
• 51:31
  are
• 51:31
  gonna
• 51:31
  be
• 51:31
  the
• 51:31
  successful
• 51:31
  ones.
• 51:33
  Can
• 51:33
  I
• 51:33
  get
• 51:33
  some
• 51:34
  fast
• 51:34
  feedback
• 51:35
  from
• 51:35
  you
• 51:35
  guys?
• 51:35
  Or
• 51:35
  just
• 51:36
  spend
• 51:37
  a
• 51:37
  minute
• 51:37
  talking
• 51:37
  about
• 51:38
  what
• 51:38
  are
• 51:38
  your
• 51:38
  impressions
• 51:39
  of
• 51:39
  the
• 51:39
  outdoorsy
• 51:40
  brand?
• 51:40
  What
• 51:41
  stands
• 51:41
  out
• 51:42
  as
• 51:42
  important
• 51:43
  or
• 51:44
  things
• 51:44
  for
• 51:44
  us
• 51:44
  to
• 51:45
  think
• 51:45
  about.
• 51:49
  You
• 51:50
  guys
• 51:50
  are
• 51:50
  doing
• 51:50
  such
• 51:51
  an
• 51:51
  incredible
• 51:51
  job.
• 51:52
  It's
• 51:52
  tough
• 51:52
  to,
• 51:52
  I
• 51:52
  really
• 51:53
  appreciate
• 51:53
  that.
• 51:54
  You
• 51:54
  touched
• 51:55
  on
• 51:55
  things
• 51:55
  like,
• 51:56
  not
• 51:57
  giving
• 51:57
  or
• 51:58
  giving
• 51:58
  off
• 51:59
  a
• 51:59
  perception
• 51:59
  that
• 52:00
  everything's
• 52:00
  perfect
• 52:01
  and
• 52:01
  hunky-dory
• 52:02
  all
• 52:02
  the
• 52:02
  time.
• 52:02
  Those
• 52:03
  things
• 52:03
  are
• 52:03
  incredibly
• 52:04
  valuable.
• 52:04
  I
• 52:04
  think,
• 52:05
  all
• 52:05
  your
• 52:06
  fundamental,
• 52:07
  like
• 52:07
  image
• 52:08
  imagery,
• 52:09
  marketing
• 52:10
  stuff
• 52:10
  is
• 52:10
  beautiful
• 52:11
  and
• 52:11
  simple
• 52:11
  and
• 52:12
  just
• 52:12
  conveys
• 52:14
  the
• 52:14
  lifestyle.
• 52:14
  I
• 52:15
  really
• 52:15
  think
• 52:15
  the
• 52:15
  biggest
• 52:17
  kind
• 52:17
  of
• 52:17
  hurdle
• 52:17
  is
• 52:18
  that
• 52:19
  working
• 52:19
  to
• 52:19
  get
• 52:20
  the,
• 52:20
  to
• 52:20
  defragment
• 52:21
  that
• 52:22
  the
• 52:22
  online
• 52:23
  kind
• 52:23
  of
• 52:23
  digital
• 52:24
  automation
• 52:24
  stuff,
• 52:25
  which
• 52:26
  obviously
• 52:26
  isn't
• 52:27
  all
• 52:27
  on
• 52:27
  your
• 52:27
  shoulders.
• 52:28
  It's,
• 52:28
  there's
• 52:28
  lots
• 52:29
  of
• 52:29
  working
• 52:30
  cogs
• 52:30
  in
• 52:30
  that
• 52:30
  machine
• 52:31
  that
• 52:31
  are
• 52:31
  going
• 52:32
  to
• 52:32
  have
• 52:32
  to
• 52:32
  function
• 52:33
  together.
• 52:33
  I
• 52:33
  think
• 52:34
  fundamentals
• 52:35
  like
• 52:35
  breaking
• 52:35
  down
• 52:36
  perceptions,
• 52:37
  maybe
• 52:38
  with
• 52:38
  10
• 52:39
  kroners
• 52:39
  and
• 52:39
  things
• 52:39
  like
• 52:40
  that
• 52:40
  are
• 52:40
  really
• 52:41
  vital
• 52:41
  to
• 52:42
  expanding
• 52:43
  because
• 52:44
  you
• 52:44
  can
• 52:45
  expect
• 52:45
  then,
• 52:46
  as
• 52:46
  you've
• 52:46
  demonstrated
• 52:47
  this
• 52:47
  level
• 52:47
  of
• 52:47
  integrity
• 52:48
  and
• 52:48
  trust
• 52:49
  and
• 52:49
  innovative
• 52:50
  ability
• 52:50
  to
• 52:51
  provide
• 52:51
  products
• 52:52
  that
• 52:52
  solve
• 52:52
  their
• 52:52
  problems,
• 52:53
  I
• 52:53
  think
• 52:53
  campground
• 52:54
  owners
• 52:54
  are
• 52:55
  getting
• 52:55
  more
• 52:55
  and
• 52:56
  more
• 52:56
  receptive
• 52:57
  to
• 52:57
  this
• 52:58
  shift
• 52:58
  in
• 52:58
  the
• 52:58
  market.
• 52:59
  So
• 52:59
  you're
• 52:59
  already
• 53:00
  addressing
• 53:00
  a
• 53:00
  lot
• 53:00
  of
• 53:00
  those
• 53:01
  issues.
• 53:01
  I
• 53:01
  think,
• 53:01
  continuing
• 53:02
  down
• 53:02
  that
• 53:02
  road
• 53:02
  is
• 53:03
  going
• 53:03
  to
• 53:03
  be
• 53:03
  valuable
• 53:03
  just
• 53:04
  to
• 53:04
  keep
• 53:04
  access
• 53:05
  to
• 53:05
  more
• 53:05
  and
• 53:05
  more
• 53:05
  site
• 53:05
  inventory.
• 53:06
  They've
• 53:06
  got
• 53:06
  spots
• 53:07
  sitting
• 53:07
  empty,
• 53:08
  sometimes
• 53:08
  let's
• 53:09
  fill
• 53:09
  them.
• 53:09
  And
• 53:09
  I
• 53:10
  think
• 53:10
  this
• 53:10
  is
• 53:10
  a
• 53:10
  great
• 53:10
  way
• 53:10
  to,
• 53:11
  to
• 53:11
  be
• 53:11
  able
• 53:11
  to
• 53:11
  do
• 53:12
  that.
• 53:12
  So
• 53:14
  I
• 53:14
  feel
• 53:14
  like
• 53:16
  that's
• 53:16
  probably
• 53:17
  my
• 53:17
  biggest
• 53:18
  between
• 53:18
  the
• 53:18
  defragmentation
• 53:20
  of
• 53:20
  the
• 53:20
  booking
• 53:21
  online
• 53:21
  stuff.
• 53:22
  And.
• 53:23
  Close
• 53:24
  partnerships
• 53:24
  with
• 53:25
  campgrounds,
• 53:25
  which,
• 53:26
  it
• 53:26
  sounds
• 53:26
  like
• 53:26
  you're
• 53:26
  already
• 53:27
  addressing,
• 53:29
  I
• 53:29
  think
• 53:29
  you
• 53:29
  guys
• 53:29
  are
• 53:29
  doing
• 53:29
  great
• 53:30
  work.
• 53:31
  Thank
• 53:31
  you
• 53:32
  for
• 53:32
  the
• 53:32
  feedback.
• 53:33
  I
• 53:33
  value
• 53:33
  you
• 53:33
  guys
• 53:34
  as
• 53:34
  as
• 53:34
  contributors
• 53:35
  to
• 53:35
  like
• 53:35
  what
• 53:36
  we,
• 53:36
  what
• 53:36
  areas
• 53:37
  that
• 53:37
  we're
• 53:37
  doing
• 53:37
  well
• 53:38
  or
• 53:38
  what
• 53:38
  areas
• 53:38
  that
• 53:38
  we
• 53:38
  should
• 53:39
  spend
• 53:39
  more
• 53:39
  time
• 53:40
  with.
• 53:40
  Everything
• 53:40
  is
• 53:40
  the
• 53:40
  convenience
• 53:41
  aspect,
• 53:41
  right?
• 53:42
  And
• 53:42
  we've
• 53:42
  talked
• 53:42
  about
• 53:42
  from
• 53:42
  the
• 53:42
  guest
• 53:43
  perspective,
• 53:43
  how
• 53:43
  you
• 53:44
  can
• 53:44
  close
• 53:44
  that
• 53:45
  loop
• 53:45
  with
• 53:45
  campgrounds,
• 53:45
  right?
• 53:46
  But
• 53:46
  it's
• 53:46
  also
• 53:46
  from
• 53:46
  a
• 53:46
  campground
• 53:47
  under
• 53:47
  perspective
• 53:47
  of
• 53:48
  convenience.
• 53:48
  Kara
• 53:48
  briefly
• 53:49
  touched
• 53:49
  on,
• 53:49
  right?
• 53:50
  It's,
• 53:51
  there's
• 53:51
  so
• 53:51
  many
• 53:52
  companies
• 53:52
  that
• 53:52
  come
• 53:52
  in
• 53:52
  and
• 53:53
  try
• 53:53
  to
• 53:53
  disrupt
• 53:54
  the
• 53:54
  industry
• 53:55
  that
• 53:55
  disappear
• 53:55
  after
• 53:56
  a
• 53:56
  year
• 53:56
  because
• 53:57
  they
• 53:57
  either
• 53:57
  try
• 53:57
  too
• 53:58
  hard
• 53:58
  or
• 53:58
  don't
• 53:58
  know
• 53:58
  what
• 53:58
  they're
• 53:58
  doing
• 53:59
  or
• 53:59
  overshoot,
• 54:00
  whatever
• 54:00
  they're
• 54:00
  doing.
• 54:01
  Like
• 54:01
  it's
• 54:01
  clear
• 54:02
  outdoors,
• 54:02
  easier
• 54:03
  to
• 54:03
  stay,
• 54:03
  right?
• 54:03
  You've
• 54:03
  already,
• 54:04
  you're
• 54:04
  already
• 54:04
  solidified
• 54:05
  your
• 54:05
  consumer
• 54:06
  base.
• 54:06
  And
• 54:06
  now
• 54:07
  if
• 54:07
  you
• 54:07
  can
• 54:07
  build
• 54:07
  that
• 54:07
  trust
• 54:08
  with
• 54:08
  the
• 54:08
  campground
• 54:08
  owners
• 54:09
  where
• 54:09
  they
• 54:09
  believe
• 54:10
  that
• 54:10
  the
• 54:10
  outdoors,
• 54:11
  the
• 54:11
  platform
• 54:12
  through
• 54:12
  it's,
• 54:13
  whatever
• 54:13
  we
• 54:13
  talked
• 54:13
  about
• 54:13
  from
• 54:14
  the
• 54:14
  consumer
• 54:14
  side
• 54:14
  is
• 54:14
  going
• 54:15
  to
• 54:15
  make
• 54:15
  things
• 54:15
  easier
• 54:16
  on
• 54:16
  them,
• 54:16
  on
• 54:16
  their
• 54:17
  lives,
• 54:17
  make
• 54:17
  them
• 54:18
  be
• 54:18
  able
• 54:18
  to
• 54:18
  manage
• 54:19
  less
• 54:19
  sites
• 54:19
  or
• 54:19
  clean
• 54:20
  less
• 54:20
  RVs,
• 54:20
  or
• 54:20
  do
• 54:21
  whatever
• 54:22
  and
• 54:22
  make
• 54:22
  more
• 54:22
  revenue
• 54:22
  from
• 54:23
  it.
• 54:23
  Then
• 54:23
  that's
• 54:23
  going
• 54:23
  to
• 54:23
  slowly
• 54:24
  close
• 54:24
  that
• 54:24
  loop
• 54:25
  and
• 54:25
  it's
• 54:25
  going
• 54:25
  to
• 54:25
  make
• 54:25
  it
• 54:25
  more
• 54:26
  convenient
• 54:26
  for
• 54:26
  them
• 54:26
  to
• 54:26
  work
• 54:27
  without
• 54:27
  dorky
• 54:27
  to
• 54:28
  fans
• 54:28
  there,
• 54:29
  their
• 54:29
  customer
• 54:30
  base
• 54:31
  market
• 54:32
  beyond.
• 54:34
  And
• 54:35
  that's
• 54:35
  a
• 54:35
  fundamental
• 54:36
  thing
• 54:36
  for
• 54:37
  campground
• 54:37
  operators
• 54:38
  to
• 54:38
  wrap
• 54:38
  their
• 54:38
  brains
• 54:38
  around.
• 54:39
  Is
• 54:40
  you
• 54:40
  your
• 54:41
  ability
• 54:41
  to
• 54:42
  now
• 54:42
  market
• 54:43
  to
• 54:44
  60%
• 54:45
  of
• 54:45
  the
• 54:45
  population
• 54:45
  instead
• 54:46
  of
• 54:46
  30
• 54:47
  or
• 54:47
  however
• 54:47
  many
• 54:48
  people
• 54:48
  own?
• 54:49
  Our
• 54:49
  HES
• 54:49
  is
• 54:49
  so
• 54:50
  incredibly
• 54:51
  valuable
• 54:52
  to
• 54:52
  our
• 54:52
  bottom
• 54:52
  line.
• 54:53
  I
• 54:54
  it's
• 54:55
  here.
• 54:55
  Here's
• 54:55
  your
• 54:55
  marketing
• 54:56
  slogan,
• 54:57
  the
• 54:57
  OTA
• 54:58
  that
• 54:58
  pays
• 54:58
  you.
• 55:05
  Yeah,
• 55:05
  no,
• 55:06
  I
• 55:06
  think
• 55:06
  campgrounds
• 55:06
  are
• 55:07
  seeing
• 55:07
  this
• 55:07
  stuff.
• 55:08
  It's
• 55:08
  a
• 55:08
  parent,
• 55:09
  by
• 55:09
  how
• 55:09
  successful
• 55:10
  outdoors
• 55:11
  he's
• 55:11
  been,
• 55:12
  that
• 55:12
  obviously
• 55:12
  there's
• 55:13
  willingness
• 55:14
  to
• 55:14
  have
• 55:15
  their
• 55:15
  rental
• 55:15
  units
• 55:16
  in,
• 55:17
  in
• 55:17
  properties
• 55:17
  around
• 55:18
  the
• 55:18
  continent.
• 55:19
  I
• 55:19
  think
• 55:19
  that's
• 55:19
  only
• 55:19
  gonna
• 55:20
  continue
• 55:20
  to
• 55:20
  grow.
• 55:21
  And
• 55:21
  outdoors
• 55:21
  is
• 55:21
  doing
• 55:21
  a
• 55:22
  great
• 55:22
  job
• 55:22
  demonstrating,
• 55:23
  incredible
• 55:23
  reputation
• 55:24
  and.
• 55:25
  Great,
• 55:26
  innovative
• 55:27
  problem
• 55:27
  solving
• 55:28
  skills
• 55:29
  that
• 55:29
  address
• 55:29
  all
• 55:30
  this
• 55:30
  stuff.
• 55:30
  There's
• 55:30
  great
• 55:31
  opportunities
• 55:31
  here,
• 55:32
  I
• 55:32
  think
• 55:32
  for
• 55:32
  product
• 55:32
  partnership,
• 55:33
  and
• 55:34
  I'm
• 55:34
  really
• 55:34
  excited
• 55:35
  to
• 55:35
  see
• 55:35
  where
• 55:35
  it's
• 55:35
  going
• 55:35
  to
• 55:35
  go.
• 55:37
  And
• 55:38
  as
• 55:38
  we
• 55:38
  covered
• 55:38
  before,
• 55:39
  it's
• 55:39
  just
• 55:39
  guarding
• 55:39
  your
• 55:40
  reputation,
• 55:40
  right?
• 55:41
  It's
• 55:41
  you're
• 55:42
  doing
• 55:42
  things
• 55:42
  the
• 55:42
  right
• 55:43
  way.
• 55:43
  We
• 55:43
  talked
• 55:43
  about
• 55:43
  briefly
• 55:44
  step
• 55:44
  by
• 55:44
  step,
• 55:44
  do
• 55:44
  one
• 55:45
  thing.
• 55:45
  And
• 55:45
  then
• 55:45
  move
• 55:45
  on
• 55:45
  to
• 55:45
  the
• 55:45
  next
• 55:46
  thing.
• 55:46
  And
• 55:46
  if
• 55:46
  you
• 55:46
  continue
• 55:46
  to
• 55:47
  do
• 55:47
  that,
• 55:47
  you're
• 55:47
  going
• 55:47
  to
• 55:47
  continue
• 55:48
  to
• 55:48
  guard
• 55:48
  that
• 55:48
  reputation
• 55:49
  and
• 55:49
  you're
• 55:49
  gonna
• 55:49
  continue
• 55:49
  to
• 55:49
  build
• 55:50
  it.
• 55:50
  And
• 55:50
  you're
• 55:50
  not
• 55:50
  in
• 55:50
  your
• 55:51
  everybody's
• 55:51
  going
• 55:51
  to
• 55:51
  trust
• 55:52
  you
• 55:52
  more.
• 55:53
  Absolutely
• 55:54
  agree.
• 55:55
  I
• 55:56
  would.
• 55:56
  I
• 55:56
  love
• 55:57
  to
• 55:57
  imagine
• 55:57
  a
• 55:57
  world
• 55:58
  truly
• 55:58
  where
• 55:59
  people
• 55:59
  just
• 56:00
  have
• 56:00
  more
• 56:00
  time
• 56:01
  spent
• 56:03
  outdoors,
• 56:04
  or
• 56:04
  at
• 56:04
  least
• 56:04
  are
• 56:04
  not
• 56:05
  hindered
• 56:06
  or
• 56:06
  feeling
• 56:06
  like
• 56:07
  the
• 56:07
  outdoors
• 56:07
  isn't
• 56:07
  available
• 56:08
  to
• 56:08
  them
• 56:08
  because
• 56:09
  they
• 56:09
  don't
• 56:09
  have
• 56:10
  expert
• 56:10
  level
• 56:11
  skills
• 56:11
  in
• 56:11
  a
• 56:12
  certain
• 56:12
  outdoor
• 56:12
  activity.
• 56:13
  It's
• 56:13
  just
• 56:14
  so
• 56:14
  good
• 56:14
  for
• 56:14
  family
• 56:15
  relationships
• 56:16
  for
• 56:16
  just
• 56:17
  clarity
• 56:17
  of
• 56:17
  your
• 56:17
  own
• 56:18
  mind
• 56:18
  and
• 56:19
  thoughts.
• 56:19
  And
• 56:19
  I
• 56:19
  think
• 56:20
  it
• 56:20
  helps
• 56:20
  us.
• 56:20
  Help
• 56:21
  each
• 56:21
  other,
• 56:21
  be
• 56:21
  nicer,
• 56:22
  be
• 56:22
  calm
• 56:22
  or
• 56:23
  reset
• 56:24
  focus
• 56:24
  on
• 56:24
  the
• 56:24
  fundamentals
• 56:25
  of
• 56:25
  life
• 56:26
  that
• 56:26
  make
• 56:26
  communities
• 56:28
  stronger,
• 56:30
  anything
• 56:30
  that
• 56:30
  outdoors
• 56:31
  they
• 56:31
  can
• 56:31
  do
• 56:31
  to
• 56:31
  get
• 56:31
  more
• 56:32
  people
• 56:32
  believing
• 56:33
  that
• 56:33
  it's
• 56:34
  easy
• 56:35
  and
• 56:35
  it's
• 56:35
  straightforward.
• 56:36
  And
• 56:37
  we
• 56:37
  continue
• 56:37
  to
• 56:37
  improve
• 56:38
  on
• 56:38
  that
• 56:38
  experience
• 56:39
  is,
• 56:39
  why
• 56:40
  we
• 56:40
  get
• 56:40
  up
• 56:40
  every
• 56:40
  day
• 56:41
  and
• 56:41
  the
• 56:41
  job
• 56:42
  feel
• 56:42
  better
• 56:43
  product
• 56:44
  than
• 56:44
  think.
• 56:46
  All
• 56:46
  right.
• 56:47
  That
• 56:47
  would
• 56:47
  have
• 56:47
  been
• 56:47
  the
• 56:47
  provision
• 56:48
  for
• 56:48
  the
• 56:48
  show,
• 56:48
  but
• 56:48
  I
• 56:48
  have
• 56:49
  to
• 56:49
  add
• 56:49
  one
• 56:49
  more
• 56:49
  thing.
• 56:50
  I
• 56:50
  just
• 56:50
  have
• 56:50
  to
• 56:50
  ask
• 56:50
  this
• 56:51
  for
• 56:51
  Darryle
• 56:51
  sake,
• 56:51
  right?
• 56:52
  Because
• 56:52
  Darryle
• 56:52
  is
• 56:52
  in
• 56:52
  the
• 56:52
  Philippines,
• 56:53
  which
• 56:53
  is
• 56:53
  how
• 56:53
  many
• 56:53
  islands
• 56:54
  Darryle
• 56:54
  700
• 56:55
  plus
• 56:57
  700
• 56:57
  plus.
• 56:58
  Maybe
• 56:59
  this
• 56:59
  is
• 56:59
  three
• 56:59
  years
• 56:59
  down
• 57:00
  the
• 57:00
  road
• 57:00
  for
• 57:00
  outdoors,
• 57:00
  these
• 57:01
  roadmap,
• 57:01
  but
• 57:02
  we
• 57:02
  need
• 57:02
  some
• 57:02
  kind
• 57:02
  of
• 57:03
  helicopter
• 57:03
  RV
• 57:04
  that
• 57:04
  can
• 57:04
  bring
• 57:04
  camping
• 57:05
  to
• 57:05
  the
• 57:05
  Philippines
• 57:05
  for
• 57:06
  Darryle.
• 57:06
  I
• 57:06
  don't
• 57:07
  know
• 57:08
  the
• 57:08
  person
• 57:08
  for
• 57:08
  that.
• 57:09
  Yes.
• 57:09
  Yeah.
• 57:11
  We've
• 57:11
  already
• 57:11
  discussed
• 57:11
  how
• 57:12
  she's
• 57:12
  going
• 57:12
  to,
• 57:12
  she's
• 57:12
  going
• 57:13
  to
• 57:13
  build
• 57:13
  the
• 57:14
  corporate
• 57:14
  RV
• 57:14
  fleet.
• 57:15
  That's
• 57:15
  atonomous
• 57:15
  and
• 57:16
  has
• 57:16
  Rosie
• 57:16
  come
• 57:16
  out
• 57:16
  and
• 57:17
  clean
• 57:17
  it
• 57:17
  and
• 57:17
  fix
• 57:17
  things
• 57:18
  like
• 57:18
  I'm
• 57:18
  promising
• 57:18
  things
• 57:19
  for
• 57:19
  you.
• 57:19
  I
• 57:19
  apologize,
• 57:19
  Jennifer,
• 57:20
  but
• 57:23
  yeah
• 57:23
  listen
• 57:23
  outdoorsy
• 57:24
  is
• 57:24
  a
• 57:24
  global
• 57:25
  marketplace
• 57:26
  so
• 57:27
  that
• 57:27
  we
• 57:27
  all
• 57:28
  are
• 57:28
  questioning.
• 57:29
  What
• 57:30
  does
• 57:30
  global
• 57:31
  travel
• 57:32
  look
• 57:32
  like
• 57:33
  and
• 57:33
  how
• 57:33
  do
• 57:33
  we
• 57:33
  define
• 57:34
  it
• 57:34
  these
• 57:34
  days?
• 57:37
  If
• 57:37
  you
• 57:37
  will
• 57:38
  find
• 57:38
  outdoorsy
• 57:39
  vehicles.
• 57:40
  So
• 57:40
  you'll
• 57:40
  find
• 57:41
  inventory
• 57:42
  on
• 57:42
  outdoorsy.com
• 57:43
  in,
• 57:44
  I
• 57:44
  think
• 57:44
  it's
• 57:44
  14
• 57:45
  countries
• 57:45
  now.
• 57:46
  So
• 57:46
  you
• 57:46
  will,
• 57:47
  you
• 57:47
  could,
• 57:47
  find
• 57:48
  in
• 57:48
  book
• 57:48
  and
• 57:48
  ran
• 57:49
  to
• 57:49
  camper
• 57:49
  van
• 57:50
  in
• 57:51
  England,
• 57:52
  France,
• 57:52
  Germany
• 57:53
  Australia,
• 57:54
  Canada,
• 57:55
  for
• 57:55
  more.
• 57:55
  Thank
• 57:56
  goodness.
• 57:56
  This
• 57:56
  is
• 57:57
  actually
• 57:57
  a
• 57:57
  Thursday
• 57:57
  was
• 57:58
  technically
• 57:59
  and
• 57:59
  founded
• 58:00
  in
• 58:00
  Canada.
• 58:00
  A
• 58:01
  story
• 58:01
  for
• 58:01
  another
• 58:01
  time
• 58:02
  guys,
• 58:02
  but
• 58:03
  we
• 58:03
  are
• 58:03
  in
• 58:04
  many
• 58:04
  countries
• 58:05
  and
• 58:06
  there's
• 58:06
  some
• 58:06
  really
• 58:07
  interesting,
• 58:08
  there's
• 58:09
  some
• 58:09
  pretty
• 58:09
  interesting
• 58:09
  statistics
• 58:10
  around
• 58:11
  the
• 58:11
  growing
• 58:12
  popularity
• 58:13
  of
• 58:13
  camper
• 58:14
  van
• 58:14
  or
• 58:15
  RV
• 58:15
  use
• 58:15
  in
• 58:16
  countries
• 58:16
  like
• 58:16
  China
• 58:17
  and
• 58:17
  Japan.
• 58:18
  Look,
• 58:18
  mobility
• 58:19
  is
• 58:19
  a
• 58:19
  big
• 58:20
  trend.
• 58:21
  And
• 58:22
  I
• 58:22
  think
• 58:22
  we'll
• 58:22
  find
• 58:23
  it's
• 58:23
  more
• 58:23
  exciting
• 58:24
  you
• 58:25
  on
• 58:25
  how
• 58:25
  we
• 58:26
  think
• 58:26
  about
• 58:26
  mobility
• 58:28
  and
• 58:28
  just
• 58:28
  RV
• 58:28
  travel
• 58:29
  versus
• 58:30
  what
• 58:30
  typically
• 58:31
  is
• 58:32
  today
• 58:32
  in
• 58:32
  the
• 58:32
  us.
• 58:33
  We
• 58:33
  talk
• 58:33
  a
• 58:33
  lot
• 58:34
  about
• 58:34
  the
• 58:34
  RV
• 58:35
  lifestyle,
• 58:36
  which
• 58:36
  usually
• 58:36
  denotes
• 58:37
  or
• 58:37
  means
• 58:38
  like
• 58:38
  retirees
• 58:39
  that
• 58:40
  move
• 58:40
  into
• 58:41
  an
• 58:41
  RV
• 58:42
  and
• 58:42
  now
• 58:42
  live
• 58:42
  in
• 58:42
  the
• 58:42
  RV
• 58:43
  full
• 58:43
  time,
• 58:44
  or
• 58:44
  most
• 58:44
  of
• 58:44
  the
• 58:44
  time,
• 58:45
  what
• 58:45
  we
• 58:46
  think
• 58:46
  of
• 58:46
  this
• 58:46
  definition
• 58:47
  of
• 58:47
  RV
• 58:47
  lifestyle
• 58:48
  and
• 58:49
  when
• 58:49
  I'm
• 58:50
  trying
• 58:50
  to
• 58:50
  promote,
• 58:51
  or
• 58:52
  what
• 58:52
  our
• 58:52
  company
• 58:53
  is
• 58:53
  trying
• 58:53
  to
• 58:54
  build
• 58:54
  is
• 58:55
  actually
• 58:56
  more
• 58:56
  of
• 58:56
  a,
• 58:56
  one
• 58:57
  off
• 58:58
  regular
• 58:58
  use
• 58:59
  for
• 58:59
  thinking
• 59:00
  about
• 59:00
  these
• 59:00
  vehicles
• 59:01
  and
• 59:02
  different
• 59:02
  ways,
• 59:02
  whether
• 59:03
  it's.
• 59:03
  Living
• 59:04
  in
• 59:04
  the
• 59:04
  RV
• 59:04
  for
• 59:05
  three
• 59:05
  months
• 59:05
  of
• 59:05
  the
• 59:06
  year,
• 59:06
  cause
• 59:06
  you're
• 59:06
  doing
• 59:06
  a
• 59:06
  sabbatical,
• 59:07
  whether
• 59:08
  you're
• 59:08
  thinking
• 59:09
  about
• 59:09
  a
• 59:09
  new
• 59:10
  way
• 59:10
  to
• 59:10
  work
• 59:11
  and
• 59:11
  live,
• 59:12
  I
• 59:12
  E
• 59:12
  you
• 59:12
  have
• 59:12
  a
• 59:12
  house,
• 59:13
  but
• 59:13
  like
• 59:13
  you're
• 59:13
  going
• 59:13
  to
• 59:14
  maybe
• 59:14
  visiting
• 59:15
  customers
• 59:15
  or
• 59:16
  traveling
• 59:16
  in
• 59:16
  your
• 59:16
  region
• 59:17
  would,
• 59:18
  and
• 59:18
  your
• 59:18
  ability
• 59:18
  to
• 59:19
  have
• 59:19
  wifi
• 59:19
  and
• 59:19
  work
• 59:20
  remotely
• 59:20
  because
• 59:20
  your
• 59:20
  company
• 59:21
  has
• 59:21
  now
• 59:21
  allowing
• 59:22
  it
• 59:22
  is
• 59:22
  another
• 59:23
  use
• 59:24
  more
• 59:25
  broadly
• 59:25
  outside
• 59:26
  of
• 59:26
  the
• 59:26
  core
• 59:26
  stereotypes
• 59:27
  allows
• 59:28
  us
• 59:28
  to
• 59:28
  think
• 59:30
  for
• 59:30
  use
• 59:30
  in
• 59:30
  travel
• 59:31
  in
• 59:31
  other
• 59:31
  countries
• 59:31
  as
• 59:32
  well.
• 59:32
  I've
• 59:32
  got
• 59:32
  best
• 59:32
  friends
• 59:33
  that
• 59:33
  still
• 59:33
  live
• 59:34
  in
• 59:34
  Perth
• 59:35
  and
• 59:35
  Melbourne,
• 59:36
  and
• 59:36
  I've
• 59:36
  got
• 59:37
  friends
• 59:37
  that
• 59:37
  live
• 59:38
  in
• 59:38
  England.
• 59:38
  And
• 59:39
  when
• 59:39
  I
• 59:39
  go
• 59:40
  over
• 59:40
  to
• 59:40
  visit
• 59:40
  them,
• 59:41
  why
• 59:41
  wouldn't
• 59:42
  I
• 59:42
  also
• 59:43
  consider
• 59:44
  a
• 59:44
  road
• 59:44
  trip
• 59:45
  to
• 59:45
  tour
• 59:45
  around
• 59:46
  New
• 59:46
  Zealand
• 59:46
  or
• 59:47
  to
• 59:47
  go
• 59:47
  to
• 59:48
  the
• 59:48
  Cotswolds
• 59:48
  in
• 59:48
  England,
• 59:49
  that
• 59:50
  we
• 59:50
  were
• 59:50
  just
• 59:50
  New
• 59:51
  York
• 59:51
  on
• 59:51
  some
• 59:52
  business.
• 59:53
  And
• 59:53
  my
• 59:53
  girlfriend
• 59:54
  was
• 59:54
  having
• 59:54
  her
• 59:54
  50th
• 59:55
  birthday
• 59:55
  party.
• 59:56
  So
• 59:56
  we
• 59:56
  rented
• 59:56
  the
• 59:57
  was
• 59:57
  actually,
• 59:58
  it
• 59:58
  was
• 59:58
  a
• 59:58
  conversion.
• 59:59
  Next
• 59:59
  time,
• 1:00:00
  we'll
• 1:00:00
  read
• 1:00:00
  probably
• 1:00:00
  something
• 1:00:01
  a
• 1:00:01
  little
• 1:00:01
  bit
• 1:00:01
  nicer
• 1:00:03
  in
• 1:00:03
  New
• 1:00:03
  York
• 1:00:03
  in
• 1:00:03
  the
• 1:00:03
  summertime.
• 1:00:05
  I
• 1:00:05
  feel
• 1:00:05
  like
• 1:00:05
  you
• 1:00:06
  go
• 1:00:06
  for
• 1:00:06
  a
• 1:00:06
  work
• 1:00:06
  trip
• 1:00:06
  and
• 1:00:07
  then
• 1:00:07
  you're
• 1:00:07
  like,
• 1:00:07
  Hey,
• 1:00:07
  I'll
• 1:00:07
  just
• 1:00:08
  pop
• 1:00:08
  down
• 1:00:08
  the
• 1:00:08
  road
• 1:00:08
  and
• 1:00:09
  I'll
• 1:00:09
  pick
• 1:00:09
  up
• 1:00:09
  a
• 1:00:09
  vehicle
• 1:00:09
  there
• 1:00:10
  because
• 1:00:10
  you
• 1:00:10
  know
• 1:00:10
  that
• 1:00:10
  these
• 1:00:10
  things
• 1:00:11
  are
• 1:00:11
  options.
• 1:00:12
  So
• 1:00:12
  I
• 1:00:12
  think
• 1:00:13
  the
• 1:00:13
  world
• 1:00:13
  is
• 1:00:13
  going
• 1:00:13
  to
• 1:00:13
  think
• 1:00:14
  about
• 1:00:14
  mobility
• 1:00:14
  differently
• 1:00:15
  and
• 1:00:15
  we
• 1:00:15
  will
• 1:00:16
  start
• 1:00:16
  to
• 1:00:16
  to
• 1:00:17
  tear
• 1:00:17
  down
• 1:00:17
  some
• 1:00:17
  of
• 1:00:18
  the
• 1:00:18
  stereotypes
• 1:00:18
  of
• 1:00:19
  the
• 1:00:19
  American
• 1:00:19
  RV
• 1:00:20
  lifestyle
• 1:00:20
  and
• 1:00:21
  travel
• 1:00:22
  and
• 1:00:22
  picking
• 1:00:22
  up
• 1:00:22
  vehicles.
• 1:00:23
  And.
• 1:00:25
  Yeah
• 1:00:26
  and
• 1:00:26
  that's
• 1:00:26
  the
• 1:00:26
  point
• 1:00:26
  like
• 1:00:27
  this
• 1:00:27
  is
• 1:00:27
  the
• 1:00:27
  reason
• 1:00:27
  I
• 1:00:27
  bring
• 1:00:28
  up
• 1:00:28
  these
• 1:00:28
  things
• 1:00:28
  for
• 1:00:28
  conversation.
• 1:00:29
  Not
• 1:00:29
  because
• 1:00:29
  they're
• 1:00:29
  realistic
• 1:00:30
  or
• 1:00:30
  because
• 1:00:30
  I'm
• 1:00:30
  actually
• 1:00:30
  serious
• 1:00:31
  about
• 1:00:31
  creating,
• 1:00:31
  flying
• 1:00:32
  RVs
• 1:00:32
  in
• 1:00:32
  three
• 1:00:32
  years.
• 1:00:33
  But
• 1:00:33
  it
• 1:00:33
  prompts
• 1:00:33
  that
• 1:00:33
  discussion
• 1:00:34
  of
• 1:00:34
  there
• 1:00:34
  is
• 1:00:35
  a
• 1:00:35
  global
• 1:00:35
  growing
• 1:00:36
  audience
• 1:00:36
  and
• 1:00:36
  we're
• 1:00:36
  seeing
• 1:00:36
  this,
• 1:00:37
  your
• 1:00:37
  Modern
• 1:00:37
  Campground
• 1:00:38
  where
• 1:00:38
  like
• 1:00:39
  Darryle
• 1:00:39
  can
• 1:00:39
  speak
• 1:00:39
  to
• 1:00:40
  we
• 1:00:40
  have
• 1:00:40
  trouble
• 1:00:40
  finding
• 1:00:41
  camping.
• 1:00:42
  RV
• 1:00:42
  articles
• 1:00:42
  from
• 1:00:43
  Africa
• 1:00:43
  or
• 1:00:43
  south
• 1:00:44
  America,
• 1:00:44
  but
• 1:00:44
  there
• 1:00:44
  is
• 1:00:45
  like
• 1:00:45
  mark
• 1:00:46
  has
• 1:00:46
  got
• 1:00:46
  a
• 1:00:46
  Facebook
• 1:00:46
  group
• 1:00:47
  and
• 1:00:47
  he's
• 1:00:47
  a
• 1:00:47
  regular
• 1:00:48
  guest
• 1:00:48
  on
• 1:00:48
  the
• 1:00:48
  show.
• 1:00:48
  Like
• 1:00:48
  we
• 1:00:49
  had
• 1:00:49
  somebody
• 1:00:49
  talk
• 1:00:49
  about
• 1:00:49
  their
• 1:00:50
  campground
• 1:00:50
  and
• 1:00:50
  ask
• 1:00:50
  questions
• 1:00:51
  in
• 1:00:51
  the
• 1:00:51
  group
• 1:00:51
  and
• 1:00:51
  in
• 1:00:51
  Argentina
• 1:00:53
  Patagonia.
• 1:00:54
  And
• 1:00:54
  so
• 1:00:54
  this
• 1:00:54
  is
• 1:00:54
  growing
• 1:00:55
  everywhere.
• 1:00:55
  And
• 1:00:55
  so
• 1:00:56
  like
• 1:00:56
  Jennifer
• 1:00:56
  said,
• 1:00:57
  if
• 1:00:57
  we
• 1:00:57
  can
• 1:00:57
  think
• 1:00:57
  outside
• 1:00:58
  the
• 1:00:58
  box,
• 1:00:58
  and
• 1:00:58
  of
• 1:00:58
  course
• 1:00:58
  this
• 1:00:59
  isn't
• 1:00:59
  helicopters
• 1:00:59
  and
• 1:00:59
  stuff
• 1:01:00
  like
• 1:01:00
  that.
• 1:01:00
  But
• 1:01:00
  imagine
• 1:01:00
  like
• 1:01:01
  an
• 1:01:01
  island
• 1:01:01
  in
• 1:01:01
  the
• 1:01:02
  Philippines
• 1:01:03
  voted
• 1:01:03
  to
• 1:01:03
  camping,
• 1:01:04
  like
• 1:01:04
  the
• 1:01:04
  whole
• 1:01:05
  island
• 1:01:05
  is
• 1:01:05
  a
• 1:01:05
  campground
• 1:01:06
  and
• 1:01:06
  maybe
• 1:01:07
  it's
• 1:01:07
  a
• 1:01:07
  fleet
• 1:01:07
  of
• 1:01:07
  outdoors-y
• 1:01:08
  rentals
• 1:01:09
  there,
• 1:01:09
  that
• 1:01:09
  people
• 1:01:09
  get
• 1:01:09
  to
• 1:01:09
  by
• 1:01:10
  boat
• 1:01:10
  from
• 1:01:10
  all
• 1:01:10
  699
• 1:01:11
  other
• 1:01:11
  Philippine
• 1:01:12
  islands.
• 1:01:12
  Just
• 1:01:12
  think
• 1:01:13
  outside
• 1:01:13
  the
• 1:01:13
  box
• 1:01:13
  of
• 1:01:13
  ways
• 1:01:14
  you
• 1:01:14
  can
• 1:01:14
  bring
• 1:01:14
  this
• 1:01:14
  global
• 1:01:15
  camping
• 1:01:15
  experience
• 1:01:15
  to
• 1:01:16
  people
• 1:01:16
  and
• 1:01:16
  it's
• 1:01:16
  going
• 1:01:16
  to
• 1:01:16
  change
• 1:01:16
  so
• 1:01:17
  many
• 1:01:17
  lives.
• 1:01:17
  This
• 1:01:17
  requires
• 1:01:18
  awareness,
• 1:01:18
  right?
• 1:01:19
  Like
• 1:01:19
  it's
• 1:01:19
  amazing.
• 1:01:20
  We'll
• 1:01:20
  think
• 1:01:20
  that
• 1:01:21
  kind
• 1:01:21
  of
• 1:01:21
  know,
• 1:01:22
  but
• 1:01:22
  I
• 1:01:22
  always
• 1:01:22
  have
• 1:01:22
  to
• 1:01:22
  remind
• 1:01:23
  myself
• 1:01:24
  I
• 1:01:24
  wasn't
• 1:01:24
  into
• 1:01:25
  the
• 1:01:25
  RV
• 1:01:25
  lifestyle
• 1:01:26
  before
• 1:01:26
  starting
• 1:01:26
  this
• 1:01:26
  company.
• 1:01:27
  What
• 1:01:28
  drove
• 1:01:28
  my
• 1:01:28
  interest
• 1:01:29
  was
• 1:01:30
  how
• 1:01:30
  do
• 1:01:30
  I
• 1:01:30
  not
• 1:01:31
  spend
• 1:01:31
  the
• 1:01:31
  next
• 1:01:32
  20
• 1:01:32
  years
• 1:01:32
  of
• 1:01:32
  my
• 1:01:33
  life
• 1:01:33
  working
• 1:01:33
  under
• 1:01:34
  fluorescent
• 1:01:34
  lights
• 1:01:35
  and.
• 1:01:36
  And
• 1:01:36
  so
• 1:01:36
  I
• 1:01:36
  dug
• 1:01:37
  into
• 1:01:37
  it
• 1:01:37
  and
• 1:01:37
  we
• 1:01:37
  found
• 1:01:38
  our
• 1:01:38
  way.
• 1:01:38
  So
• 1:01:38
  it's
• 1:01:38
  whatever
• 1:01:39
  we
• 1:01:39
  can
• 1:01:39
  do
• 1:01:39
  you
• 1:01:39
  know,
• 1:01:39
  I
• 1:01:39
  don't
• 1:01:40
  mean
• 1:01:40
  to
• 1:01:40
  sound
• 1:01:40
  very,
• 1:01:41
  self
• 1:01:41
  promotional
• 1:01:42
  here,
• 1:01:42
  but
• 1:01:42
  I
• 1:01:43
  do
• 1:01:43
  think
• 1:01:43
  it's
• 1:01:43
  going
• 1:01:43
  to
• 1:01:43
  be
• 1:01:43
  provides
• 1:01:44
  a
• 1:01:44
  great
• 1:01:44
  service.
• 1:01:45
  So
• 1:01:45
  it's
• 1:01:45
  Hey,
• 1:01:46
  you
• 1:01:46
  don't
• 1:01:46
  have
• 1:01:46
  to
• 1:01:47
  be
• 1:01:47
  into
• 1:01:47
  the
• 1:01:47
  lifestyle.
• 1:01:48
  You
• 1:01:48
  don't
• 1:01:48
  have
• 1:01:49
  to
• 1:01:49
  buy
• 1:01:49
  one
• 1:01:50
  and
• 1:01:50
  risk
• 1:01:50
  the
• 1:01:50
  60
• 1:01:51
  grand.
• 1:01:51
  You
• 1:01:51
  don't
• 1:01:52
  have
• 1:01:52
  to
• 1:01:52
  use
• 1:01:53
  it
• 1:01:53
  all
• 1:01:53
  the
• 1:01:53
  time.
• 1:01:53
  You
• 1:01:53
  could
• 1:01:53
  try
• 1:01:54
  it
• 1:01:54
  once
• 1:01:54
  and
• 1:01:54
  never
• 1:01:55
  use
• 1:01:55
  it
• 1:01:55
  again
• 1:01:55
  for
• 1:01:55
  a
• 1:01:55
  couple
• 1:01:56
  of
• 1:01:56
  years.
• 1:01:56
  There's
• 1:01:57
  lots
• 1:01:57
  of
• 1:01:57
  options,
• 1:01:57
  but
• 1:01:58
  check
• 1:01:58
  out
• 1:01:59
  the
• 1:01:59
  site,
• 1:01:59
  connect
• 1:02:00
  with
• 1:02:00
  an
• 1:02:00
  owner,
• 1:02:01
  give
• 1:02:01
  it
• 1:02:01
  a
• 1:02:01
  go.
• 1:02:01
  Even
• 1:02:02
  if
• 1:02:02
  it's
• 1:02:02
  a
• 1:02:02
  delivery
• 1:02:03
  for
• 1:02:03
  a
• 1:02:03
  weekend.
• 1:02:04
  Awareness
• 1:02:04
  is
• 1:02:04
  key.
• 1:02:06
  Totally.
• 1:02:06
  And
• 1:02:06
  the
• 1:02:06
  other
• 1:02:06
  thing
• 1:02:07
  too,
• 1:02:07
  like
• 1:02:07
  Cara
• 1:02:08
  I
• 1:02:08
  mean
• 1:02:08
  from
• 1:02:08
  a
• 1:02:08
  campground
• 1:02:09
  owner
• 1:02:09
  perspective,
• 1:02:10
  right?
• 1:02:10
  You're
• 1:02:10
  buying
• 1:02:10
  cabins.
• 1:02:11
  We
• 1:02:11
  talked
• 1:02:11
  about
• 1:02:11
  saving
• 1:02:12
  money
• 1:02:12
  buying
• 1:02:12
  cabins,
• 1:02:12
  but
• 1:02:13
  what
• 1:02:13
  if
• 1:02:13
  you
• 1:02:13
  just
• 1:02:13
  buy
• 1:02:13
  your
• 1:02:14
  own
• 1:02:14
  fleet
• 1:02:14
  of
• 1:02:14
  RVs
• 1:02:14
  and
• 1:02:14
  then
• 1:02:15
  put
• 1:02:15
  them
• 1:02:15
  all
• 1:02:15
  on
• 1:02:15
  outdoors?
• 1:02:15
  Okay.
• 1:02:15
  So
• 1:02:16
  what
• 1:02:16
  I'm
• 1:02:16
  saying,
• 1:02:16
  that's
• 1:02:16
  a
• 1:02:17
  great
• 1:02:17
  business
• 1:02:17
  model.
• 1:02:17
  In
• 1:02:18
  my
• 1:02:18
  opinion,
• 1:02:18
  what
• 1:02:19
  am
• 1:02:19
  I
• 1:02:19
  all
• 1:02:19
  on,
• 1:02:19
  on
• 1:02:19
  the
• 1:02:19
  doors?
• 1:02:19
  I
• 1:02:20
  don't
• 1:02:20
  got
• 1:02:20
  to
• 1:02:20
  do
• 1:02:20
  any
• 1:02:20
  advertising.
• 1:02:23
  I
• 1:02:23
  don't
• 1:02:24
  need
• 1:02:24
  a
• 1:02:24
  website
• 1:02:25
  to
• 1:02:26
  sort
• 1:02:26
  through
• 1:02:26
  reservations
• 1:02:27
  and
• 1:02:27
  do
• 1:02:27
  all
• 1:02:28
  of
• 1:02:28
  that.
• 1:02:29
  Yeah,
• 1:02:29
  wait
• 1:02:29
  a
• 1:02:29
  minute.
• 1:02:29
  You
• 1:02:30
  still
• 1:02:30
  need
• 1:02:30
  a
• 1:02:30
  website.
• 1:02:30
  I'm
• 1:02:30
  a
• 1:02:30
  mom.
• 1:02:31
  I'm
• 1:02:31
  the
• 1:02:31
  marketing
• 1:02:31
  guy
• 1:02:31
  over
• 1:02:32
  here.
• 1:02:32
  You
• 1:02:32
  said
• 1:02:32
  no.
• 1:02:32
  A
• 1:02:32
  website
• 1:02:33
  with
• 1:02:33
  a
• 1:02:33
  booking
• 1:02:34
  engine
• 1:02:35
  built.
• 1:02:37
  Oh,
• 1:02:37
  sorry.
• 1:02:38
  Outdoorsy
• 1:02:38
  really
• 1:02:39
  just
• 1:02:39
  would
• 1:02:39
  solve
• 1:02:40
  those
• 1:02:40
  fundamental
• 1:02:41
  kind
• 1:02:42
  of
• 1:02:42
  problems
• 1:02:42
  and
• 1:02:43
  streamline
• 1:02:43
  a
• 1:02:43
  lot
• 1:02:43
  of
• 1:02:44
  that
• 1:02:44
  stuff.
• 1:02:44
  There's
• 1:02:44
  no
• 1:02:45
  it's
• 1:02:46
  the
• 1:02:46
  ability
• 1:02:47
  to
• 1:02:47
  step
• 1:02:47
  outside
• 1:02:48
  the
• 1:02:48
  box,
• 1:02:48
  I
• 1:02:48
  think
• 1:02:49
  is
• 1:02:49
  incredibly
• 1:02:51
  valuable.
• 1:02:51
  And
• 1:02:51
  maybe
• 1:02:52
  it
• 1:02:52
  wasn't
• 1:02:52
  available
• 1:02:52
  to
• 1:02:52
  us
• 1:02:53
  five
• 1:02:53
  or
• 1:02:53
  10
• 1:02:54
  years
• 1:02:54
  ago,
• 1:02:54
  but,
• 1:02:55
  utilizing
• 1:02:56
  the
• 1:02:56
  tools
• 1:02:56
  that
• 1:02:56
  exist
• 1:02:57
  now,
• 1:02:57
  like
• 1:02:57
  outdoorsy,
• 1:02:58
  that's
• 1:02:58
  a
• 1:02:58
  no
• 1:02:58
  brainer
• 1:02:59
  to
• 1:02:59
  me.
• 1:02:59
  If
• 1:02:59
  I
• 1:02:59
  could
• 1:03:00
  buy
• 1:03:00
  some
• 1:03:00
  property
• 1:03:01
  and
• 1:03:01
  wanted
• 1:03:01
  to
• 1:03:01
  run
• 1:03:02
  another
• 1:03:02
  campground,
• 1:03:02
  I
• 1:03:03
  absolutely
• 1:03:03
  would
• 1:03:03
  consider
• 1:03:04
  it.
• 1:03:06
  Trust
• 1:03:07
  is
• 1:03:07
  the
• 1:03:07
  key.
• 1:03:07
  Just
• 1:03:08
  like
• 1:03:08
  you
• 1:03:08
  were
• 1:03:08
  saying,
• 1:03:09
  Brian,
• 1:03:09
  that's
• 1:03:09
  there's
• 1:03:09
  a
• 1:03:09
  lot
• 1:03:10
  of
• 1:03:10
  new
• 1:03:10
  companies
• 1:03:10
  that
• 1:03:10
  are
• 1:03:11
  jumping
• 1:03:11
  into
• 1:03:11
  the
• 1:03:11
  game
• 1:03:12
  right
• 1:03:12
  now,
• 1:03:12
  because
• 1:03:12
  of
• 1:03:13
  course,
• 1:03:13
  outdoor
• 1:03:13
  travel
• 1:03:14
  is
• 1:03:14
  in,
• 1:03:14
  in
• 1:03:14
  its
• 1:03:14
  hay
• 1:03:15
  day.
• 1:03:15
  And
• 1:03:16
  everybody
• 1:03:16
  is
• 1:03:16
  looking
• 1:03:17
  to
• 1:03:17
  these
• 1:03:17
  options
• 1:03:18
  because
• 1:03:18
  they're
• 1:03:18
  inexpensive,
• 1:03:19
  they're
• 1:03:19
  convenient,
• 1:03:20
  they're
• 1:03:21
  safe
• 1:03:21
  for
• 1:03:21
  social
• 1:03:22
  distancing.
• 1:03:23
  And
• 1:03:23
  so
• 1:03:23
  you
• 1:03:23
  got
• 1:03:24
  a
• 1:03:24
  lot
• 1:03:24
  of
• 1:03:24
  new
• 1:03:24
  players
• 1:03:25
  that
• 1:03:25
  are
• 1:03:25
  jumping
• 1:03:26
  into
• 1:03:27
  the
• 1:03:27
  space,
• 1:03:28
  but
• 1:03:29
  there's
• 1:03:30
  also
• 1:03:30
  many
• 1:03:30
  things
• 1:03:31
  that
• 1:03:31
  can
• 1:03:31
  go
• 1:03:31
  wrong.
• 1:03:32
  In
• 1:03:32
  terms
• 1:03:32
  of
• 1:03:32
  ID
• 1:03:33
  verification
• 1:03:34
  or,
• 1:03:35
  checking
• 1:03:35
  and
• 1:03:35
  confirming
• 1:03:36
  for
• 1:03:36
  fraud
• 1:03:37
  or
• 1:03:38
  having
• 1:03:38
  the
• 1:03:38
  security
• 1:03:39
  to
• 1:03:39
  know
• 1:03:39
  that
• 1:03:40
  the
• 1:03:40
  company
• 1:03:40
  will
• 1:03:40
  back
• 1:03:41
  you
• 1:03:41
  in
• 1:03:41
  the
• 1:03:41
  case
• 1:03:42
  of
• 1:03:42
  cleaning
• 1:03:42
  to
• 1:03:42
  roadside
• 1:03:43
  assistance,
• 1:03:43
  et
• 1:03:43
  cetera.
• 1:03:44
  It
• 1:03:44
  is
• 1:03:44
  the,
• 1:03:44
  it's
• 1:03:45
  the
• 1:03:45
  DNA
• 1:03:46
  the
• 1:03:46
  marketplace
• 1:03:47
  for
• 1:03:47
  us,
• 1:03:47
  that's
• 1:03:47
  why
• 1:03:47
  we
• 1:03:47
  like
• 1:03:48
  to
• 1:03:48
  refer
• 1:03:48
  to
• 1:03:48
  ourselves
• 1:03:49
  as
• 1:03:49
  the
• 1:03:49
  most
• 1:03:49
  trusted
• 1:03:49
  marketplace.
• 1:03:50
  And
• 1:03:51
  yeah.
• 1:03:51
  This
• 1:03:52
  conversation
• 1:03:52
  has
• 1:03:52
  been
• 1:03:52
  awesome
• 1:03:53
  in
• 1:03:53
  terms
• 1:03:53
  of
• 1:03:53
  reminding
• 1:03:54
  me
• 1:03:55
  of
• 1:03:55
  some
• 1:03:55
  of
• 1:03:55
  the
• 1:03:56
  ships
• 1:03:56
  and
• 1:03:56
  the
• 1:03:56
  tracks
• 1:03:57
  that
• 1:03:57
  we
• 1:03:57
  have
• 1:03:57
  laid
• 1:03:58
  down.
• 1:03:58
  I
• 1:03:58
  think
• 1:03:59
  we've
• 1:03:59
  got
• 1:03:59
  the
• 1:03:59
  right
• 1:03:59
  vision
• 1:04:00
  and
• 1:04:01
  I'm
• 1:04:01
  excited
• 1:04:01
  by
• 1:04:01
  the
• 1:04:01
  future.
• 1:04:03
  Cool.
• 1:04:05
  Yep.
• 1:04:05
  So
• 1:04:05
  am
• 1:04:05
  I
• 1:04:05
  all
• 1:04:05
  right,
• 1:04:06
  listen,
• 1:04:06
  I
• 1:04:06
  love
• 1:04:06
  you
• 1:04:06
  all,
• 1:04:07
  but
• 1:04:07
  I
• 1:04:07
  have
• 1:04:07
  to
• 1:04:07
  go
• 1:04:07
  to
• 1:04:07
  Jasper
• 1:04:08
  and
• 1:04:08
  all
• 1:04:09
  that
• 1:04:09
  and
• 1:04:09
  it's
• 1:04:09
  over
• 1:04:09
  already.
• 1:04:11
  So
• 1:04:11
  thank
• 1:04:11
  you,
• 1:04:11
  Jennifer.
• 1:04:12
  Really
• 1:04:12
  appreciate
• 1:04:12
  you
• 1:04:12
  joining
• 1:04:13
  us,
• 1:04:13
  looking
• 1:04:13
  forward
• 1:04:13
  to
• 1:04:13
  continuing
• 1:04:14
  a
• 1:04:14
  conversation.
• 1:04:15
  Hopefully
• 1:04:15
  maybe
• 1:04:15
  we
• 1:04:15
  can
• 1:04:15
  have
• 1:04:15
  you
• 1:04:16
  on
• 1:04:16
  a
• 1:04:16
  future
• 1:04:16
  show.
• 1:04:17
  Maybe
• 1:04:17
  update
• 1:04:17
  us
• 1:04:17
  on
• 1:04:17
  what
• 1:04:18
  outdoors
• 1:04:18
  is
• 1:04:18
  doing.
• 1:04:18
  Some
• 1:04:19
  of
• 1:04:19
  the
• 1:04:19
  progress
• 1:04:19
  of
• 1:04:19
  this
• 1:04:19
  stuff.
• 1:04:20
  Darryle
• 1:04:20
  Cara,
• 1:04:20
  thank
• 1:04:21
  you.
• 1:04:21
  As
• 1:04:21
  always
• 1:04:21
  for
• 1:04:21
  joining
• 1:04:22
  us
• 1:04:22
  just
• 1:04:22
  a
• 1:04:22
  reminder.
• 1:04:23
  We
• 1:04:23
  are
• 1:04:23
  this
• 1:04:24
  video
• 1:04:24
  slash
• 1:04:25
  audio
• 1:04:25
  will
• 1:04:25
  be
• 1:04:25
  available
• 1:04:26
  as
• 1:04:26
  a
• 1:04:26
  podcast
• 1:04:26
  and
• 1:04:26
  all
• 1:04:26
  the
• 1:04:26
  major
• 1:04:27
  platforms
• 1:04:27
  shortly
• 1:04:27
  thereafter.
• 1:04:28
  I'm
• 1:04:28
  gonna
• 1:04:28
  try
• 1:04:28
  to
• 1:04:28
  do
• 1:04:28
  it
• 1:04:28
  for
• 1:04:29
  you
• 1:04:29
  here.
• 1:04:29
  Spotify,
• 1:04:30
  apple,
• 1:04:30
  Google
• 1:04:30
  podcasts,
• 1:04:31
  all
• 1:04:31
  those
• 1:04:31
  kinds
• 1:04:31
  of
• 1:04:31
  places.
• 1:04:32
  You
• 1:04:32
  can
• 1:04:32
  watch
• 1:04:32
  it
• 1:04:33
  on
• 1:04:33
  an
• 1:04:33
  MC
• 1:04:33
  Fireside
• 1:04:33
  Chats
• 1:04:34
  dot
• 1:04:34
  com
• 1:04:34
  or
• 1:04:34
  any
• 1:04:34
  of
• 1:04:34
  the
• 1:04:35
  Facebook
• 1:04:35
  pages
• 1:04:35
  that
• 1:04:36
  we
• 1:04:36
  have
• 1:04:36
  access
• 1:04:36
  to.
• 1:04:37
  So
• 1:04:37
  appreciate
• 1:04:37
  you
• 1:04:37
  guys.
• 1:04:38
  Thank
• 1:04:38
  you
• 1:04:38
  again.
• 1:04:39
  And
• 1:04:39
  we
• 1:04:39
  will
• 1:04:39
  see
• 1:04:39
  you
• 1:04:40
  next
• 1:04:40
  week.
• 1:04:40
  Doing
• 1:04:40
  what
• 1:04:40
  Cara,
• 1:04:41
  what
• 1:04:41
  are
• 1:04:41
  we
• 1:04:41
  doing?
• 1:04:42
  Oh
• 1:04:42
  my
• 1:04:42
  gosh.
• 1:04:43
  You're
• 1:04:43
  putting
• 1:04:44
  the,
• 1:04:44
  I
• 1:04:44
  tell
• 1:04:44
  you
• 1:04:45
  email.
• 1:04:45
  I
• 1:04:46
  always
• 1:04:46
  do
• 1:04:46
  this
• 1:04:47
  at
• 1:04:47
  the
• 1:04:47
  end
• 1:04:47
  of
• 1:04:47
  every
• 1:04:47
  show.
• 1:04:48
  You
• 1:04:48
  should
• 1:04:48
  be
• 1:04:49
  thinking
• 1:04:49
  about
• 1:04:50
  that.
• 1:04:50
  I
• 1:04:50
  will
• 1:04:50
  ask
• 1:04:51
  people
• 1:04:51
  to
• 1:04:52
  follow
• 1:04:52
  outdoorsy
• 1:04:53
  on
• 1:04:54
  Instagram
• 1:04:54
  because
• 1:04:55
  it's
• 1:04:55
  a
• 1:04:55
  great
• 1:04:55
  way
• 1:04:55
  to
• 1:04:56
  stay
• 1:04:56
  connected
• 1:04:56
  to
• 1:04:57
  good
• 1:04:57
  ideas
• 1:04:57
  for
• 1:04:57
  Rochelle.
• 1:05:00
  Yes.
• 1:05:00
  Perfect.
• 1:05:01
  And
• 1:05:01
  let's
• 1:05:01
  connect
• 1:05:02
  Darryle
• 1:05:02
  and
• 1:05:02
  Jennifer
• 1:05:02
  too.
• 1:05:03
  Cause
• 1:05:03
  I
• 1:05:03
  feel
• 1:05:03
  like
• 1:05:03
  Modern
• 1:05:04
  Campground
• 1:05:04
  could
• 1:05:05
  be
• 1:05:05
  a
• 1:05:05
  way
• 1:05:05
  to
• 1:05:05
  bridge.
• 1:05:06
  Maybe
• 1:05:06
  that
• 1:05:06
  gap
• 1:05:06
  between
• 1:05:07
  the
• 1:05:07
  industry
• 1:05:07
  too.
• 1:05:07
  Jennifer,
• 1:05:08
  you
• 1:05:08
  have
• 1:05:08
  some
• 1:05:08
  people
• 1:05:08
  who
• 1:05:09
  would
• 1:05:09
  work
• 1:05:09
  on
• 1:05:09
  that.
• 1:05:09
  All
• 1:05:09
  right.
• 1:05:10
  Take
• 1:05:10
  care
• 1:05:10
  guys.
• 1:05:10
  We
• 1:05:10
  will
• 1:05:10
  see
• 1:05:11
  you
• 1:05:11
  later.