Latest / Becker’s Payer Issues Podcast / Expanding Consumer Choice and Innovation in ICHRA Models with Alan Silver

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Expanding Consumer Choice and Innovation in ICHRA Models with Alan Silver · Becker’s Payer Issues Podcast

• 0:02
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• 0:32
  This is Gracelyn Keller with the Becker's Healthcare
• 0:34
  podcast, and we are recording live at the
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  fourth annual spring hair issues roundtable.
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  I'm currently joined by Alan Silver, who is
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  the president at at Ambetter Health Solutions. So,
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  Alan, thanks for being here today. And let's
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  start our conversation
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  with having you introduce yourself and sharing a
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  little bit more about your role and organization.
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  Well, thanks for having me. Really appreciate being
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  here. As we mentioned, I'm Alan Silver, the
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  president of Ambetter Health Solutions at Centene Corporation
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  and the leader of our ICRA strategy.
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  My job at at Centene has been,
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  been here for fifteen months at the current
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  moment in time. I've spent twenty five years
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  in the health care space. Much of that
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  time helping employers think through health and benefit
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  strategy, actuarial design, exchange based solutions.
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  The whole point of what I do
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  is to
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  develop a market around the individual market for
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  employer provided coverage. So my job is to
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  grow the ICRA
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  market
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  writ large in the country
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  and really engage consumers and individuals to innovate.
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  Well, thank you for being here.
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  And first question I have for you is
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  from your perspective,
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  what is the most pressing challenge facing payers
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  right now, and how are you addressing it?
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  Yeah. I I think the biggest issue that
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  we have is a combination
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  of expectation
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  from a consumer base
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  with,
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  the financial pressures that we're seeing in the
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  market today. So finding a way to navigate
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  the need to address the needs of a
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  consumer dynamic that's really kind of fed up
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  with what the system looks like and how
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  we're delivering things
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  with that kind of need to be affordable.
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  So,
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  the the whole world around developing an ecosystem
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  that's ready to actually serve the needs of
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  employees and and individuals
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  while at the same time kind of advancing
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  this affordability
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  question.
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  And digital transformation continues to accelerate across health
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  care. So what technologies are you prioritizing right
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  now, and what are you or where are
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  you seeing meaningful ROI?
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  Yeah. So right now, our focus is on
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  prioritize prioritizing
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  technologies that make ICRA easier to implement and
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  manage at scale,
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  which includes friction points for employers. But it
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  also includes
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  ensuring that the experience for a consumer is
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  along the lines of the other things that
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  they experience in the world from a consumer
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  dynamic, things like Amazon, things like DoorDash, things
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  to that effect.
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  The biggest advancements that we're seeing are specialized
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  benefits administration technology,
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  decision support, the ability
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  to, you know, link banking up with, enrolling
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  in a plan and, you know, getting to
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  a place where
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  all of a sudden we're moving out of
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  the fifty year cycle of employer sponsored insurance
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  into something that is much more, you know,
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  generationally focused for the the people in the
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  workforce today.
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  And as we wrap up our conversation,
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  I would love to know where you see
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  the future of health care innovation going. Yeah.
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  So,
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  choice breeds
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  competition is what I would say. And, in
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  the individual market and where we're trying to
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  go, we're banking on the fact that we
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  can unlock a consumer centric vision of where
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  we wanna go with our health care system
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  in the country. So the whole point of
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  what the future is going to look like
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  is instead of somebody buying insurance on your
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  behalf or somebody trying to tell you what
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  it is they think you need,
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  you get to demand of the companies that
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  are serving you, the payers that are serving
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  you, the ability
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  to grow something that makes perfect sense for
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  you, that is flexible,
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  tailored,
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  personalized with tons of choice so that you
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  can navigate your health care journey in a
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  way that is personalized to you. Absolutely. Well,
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  Alan, thank you so much for joining me
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  today and sharing your thoughts and insights.
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  Again, we are recording live at the fourth
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  annual spring payer issues roundtable.