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Why People Resist Change—and What Leaders Keep Getting Wrong

Announcing change is not the same as leading people through it.

Organizations frequently describe adaptability as an employee responsibility: the work is changing, the technology is coming, and people must learn to keep up. But leaders shape the conditions under which adaptation either becomes possible or begins to feel like a threat.

In this episode, author and technologist Ryan R. Campbell introduces the ABCs of leading people through change: Autonomy, Belonging, and Competence.

These three human needs help explain why even seemingly beneficial changes can provoke anxiety, grief…

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