Jason Johns of Gateway Fiber Pt 2 | Power the Network Ep 9
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This is part two of Tim Locker's interview with Jason Johns, VP of Construction at Gateway Fiber. In this episode, Jason emphasizes the importance of transparency and honesty when dealing with partners and customers. He notes that finding the right employees who fit the company culture is more important than technical skills. Training field technicians to provide good customer service is critical since they represent the company directly to homeowners.
Looking ahead, workforce shortages will challenge the industry's ability to meet…
The skinny
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