Latest / Keys To The Shop : Equipping Coffee Shop Leaders
506 : Critical Workflows Every Coffee Shop Needs
The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and the smart operator knows that unless there is a plan set up ahead of time for how we want those moments to go, then we will provide less than stellar service. The customer loses out on experiencing our best, and we lose out on keeping good customers and good staff.
Today we are going to be talking about a few critical workflows I believe every…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.