Latest / The Erica Show / Do You think Companies Write Nasty Things About You On Your Account When You Complain
Transcript
- 0:00Now back to the Erica Show on G one oh five. It's Erica and
- 0:04there's Trevor and he looks a little perplexed. What is going on over there
- 0:08in your head? So I always wonder this because I can be a Karen
- 0:12like asking for the manager. Like I know, I can be a little
- 0:15bit you know, I complain embarrassing. I often will message like an airline's
- 0:22social media to complain about stuff because you're trying to get a free ticket.
- 0:25Well, YEAHD is so similar. I need to get that vouture. I
- 0:31need to get that voucher. But then I wonder, like when I call
- 0:33or when I talk to people in person, like customer service people, is
- 0:36there a note under my name that's like, hey, this guy definitely is
- 0:39a major Karen. I don't know, they don't. I don't know if
- 0:42they call you that and probably have really explicit words underneath your name. I
- 0:46believe that companies and businesses do that. Yes, That's why I'm always nice
- 0:49on my I don't want to have a little negative name under mine No.
- 0:53Yeah, I wonder if like businesses do that and keep track of you if
- 0:56you work at a business, is it true that they put nasty stuff under
- 0:59your name when you're like the Karen nine nine eight six one o five one,
- 1:03do you know vibe it is Erica and Trevor Trevor revealing to the world
- 1:06that he has made another complaint about another business trying to get something free.
- 1:10Well, airlines in particular, you get awful customer service with Airlines a lot
- 1:14of the time, and so I will, like you tweet at them and
- 1:15try to get a boucher, And so I kind of was wondering do they
- 1:19keep track of you, like, if you talk to a customer service agent
- 1:22at a later date under your name, is it say, like horrible customer
- 1:26Ashland. Do you know if they keep track of, you know, bad
- 1:29customers or good customers. I don't work for Delta, but they definitely have
- 1:33some sort of list, because whenever I fly, they greet me and thank
- 1:38me by my first and last name and my status. No, so you
- 1:44know, if they keep track of the good customers, they definitely also keep
- 1:47track of the I'm not a bad customer, though, if it's bad customer
- 1:49service, I'm gonna let you know they've got by his name. I already
- 1:52received two free vouchers, don't believe him. I've not lying though, if
- 1:57I receive bad customer service, like I'm gonna or they got one wing on
- 2:01the plane, Like sometimes you get what you paid for. No, I'm
- 2:05flying lesh you know the legit ones. Oh, I like to fly the
- 2:07Chieflins and I don't complain? Do you? And I? It's the Ergis
- 2:09Show and Trevor revealing that he made another complaint to another company. Well,
- 2:15I often complain to the airline companies via Twitter because like, get bad customer
- 2:19service. I want to free voucher. But I want to know do these
- 2:22companies keep track of you when you like, don't phone his footstepshell when you
- 2:24talk to them like the later date? Is there a note under your name?
- 2:27Like this guy's a frequent complainer. Dave left us a talkback message on
- 2:30the iHeartRadio app. I work at a call center and we absolutely keep track
- 2:35of previous interactions with customers, so we know if you're a troublemaker before we
- 2:38even say hello. I can't imagine all the companies that have nasty notes about
- 2:42Trevor. I'm kidding, No, it's infinite, but give me bad customer
- 2:46service. I'm gonna let you know