Latest / The Diary of a CFO / The Unlikely Journey of a $3 Billion CFO, William Washington III
Transcript
- 0:00Welcome back to the Diary of a CFO podcast. I'm
- 0:02your host, Wassia Kamon, a sitting CFO with a
- 0:05background in accounting and FTNA. And I started
- 0:07this show because I believe the way companies
- 0:09build and lead their finance function determines
- 0:11whether they scale or fall apart. Each week,
- 0:14I sit down with CFOs, CEOs, and strategic business
- 0:16partners to talk about what that actually looks
- 0:19like in reality. Building the right teams, getting
- 0:22systems and controls in place, partnering with
- 0:24the business, and doing all without burning out.
- 0:27Today, I'm super excited to have with me William
- 0:29Washington III. He's a global CFO at Baker McKenzie,
- 0:34one of the world's largest global law firms working
- 0:37with major companies around the world. Think
- 0:39Baker McKenzie as a big four -scale firm, but
- 0:41on the legal side. William oversees $3 billion
- 0:44in annual revenue across 76 offices in 45 countries
- 0:48and brings a rare combination of financial acumen
- 0:51and operational expertise shaped by senior roles
- 0:54he held at Hogan Lovells, Accenture, and Fannie
- 0:57Mae. He's a certified Lean Six Sigma Master Black
- 1:01Belt and a Bloomberg New Voice on the Future
- 1:03of Finance. Welcome to the show, William. Thank
- 1:06you, and thank you for having me. What a great
- 1:08introduction. Oh, thank you. It's only a partial
- 1:12intro. I didn't mention how you were on the board
- 1:15of the EFP and all that good stuff. Yes, yes.
- 1:18We have busy lives these days. Awesome. Well,
- 1:22that's the right busy life. And, you know, when
- 1:24people hear the term global CFO, it sounds impressive,
- 1:27but sometimes it's unclear in simple terms. What
- 1:30would you say the job actually looks like day
- 1:33to day? And where do you spend most of your time
- 1:35and attention? Yeah. Well, first of all, thank
- 1:39you for having me here. I'm always excited to
- 1:41give back and to share my experiences. When I
- 1:45think about the role of global CFO, I think about
- 1:48a role that's mostly about leadership. You know,
- 1:51I've spent most of my career doing spreadsheets,
- 1:54doing analysis of spreadsheets and, you know,
- 1:57at some point starting to lead teams. But really,
- 2:00when you move into the role of global CFO. It's
- 2:03about the ability to lead a team, to be able
- 2:06to develop people and to make sure that you have
- 2:09a seat at the table and that your voice is heard
- 2:11so that you can take the numbers and align them
- 2:13with the strategy. Wow. And so when you became
- 2:18global CFO at an organization that's in more
- 2:21than 40 countries, how did you first evaluate
- 2:25the finance organization? Like what were the
- 2:26first thing you looked at? at, for example, or
- 2:29people you spoke to, to understand what was working
- 2:32well and what needed to improve? Well, that's
- 2:35the first thing is you have to go around and
- 2:37speak to people. But more importantly, you have
- 2:39to go around and listen. You know, you have to
- 2:41ask questions and then just sit back. And the
- 2:45experiences that I've had, people are very forthcoming,
- 2:49especially when you're new, you know, and it
- 2:51gives you a great opportunity to get in there
- 2:53and find out what's working and what's not working.
- 2:57And for me, it starts with my leadership team.
- 2:59Most importantly, my number two and number three
- 3:02direct reports. You know, they really help to
- 3:06drive the strategy and drive the execution. And
- 3:09if you don't have the right people sitting in
- 3:11those seats, you know, you're almost set up for
- 3:14failure. And a lot of times those are the same
- 3:17people who also apply for your role prior to
- 3:19you getting there. So you really want to let
- 3:22them know that that you want their success. You
- 3:24want the team success to align with their success
- 3:27and the overall success of the organization.
- 3:30Because as global CFO, I'll only go as far as
- 3:33my team can take me. Very true. And you brought
- 3:36up such a good point, right? You're number two
- 3:38and you're number three. So I'm assuming you're
- 3:40probably mentioning your controller in your head
- 3:42or FPNA? Yeah, you know, when you have an organization
- 3:47the size of mine, it's a lot of... different
- 3:51direct reports and I don't like to separate who's
- 3:55actually the number two and number three. But
- 3:58also I've found it also helpful to have someone
- 4:02who may have a unique title. For me, it's my
- 4:05director of global finance administration who
- 4:09really steps in a gap when I'm unavailable, when
- 4:12I sit in all day meetings or all day conferences
- 4:14or otherwise not available. Someone who can think
- 4:19like I think and execute like I execute is a
- 4:22really key member of the team. And so when you
- 4:28start, when you step into a leadership role like
- 4:31that, like you mentioned, especially when you
- 4:32had people who probably applied for your role
- 4:34and you get there, how do you start building
- 4:36trust and alignment, especially with those that
- 4:39were there long before you got there? Yeah, well,
- 4:42that trust goes both ways, right? You know, I'm
- 4:46coming in new. I know I'm new. One of the things
- 4:49I say to teams as soon as I start is, you know,
- 4:52don't try to compare me to the prior CFOs because
- 4:56we weren't raised by the same parents. We didn't
- 4:59work at the same jobs. We don't have the same
- 5:01innate personalities and we may be completely
- 5:04100 % different. And so I really try to come
- 5:08in early on and share with people who I am as
- 5:11a person and how I lead and build trust in them
- 5:14by showing trust, allowing them to do what they
- 5:17do best and figuring out what those things are.
- 5:20One of the first things that I learned when I
- 5:23went into a leadership position was. I'm going
- 5:26to have five, six, seven different direct reports
- 5:29and their communication styles are going to be
- 5:31different. How they want to work is going to
- 5:34be different. What their home lives are going
- 5:36to be different. And to allow for that and for
- 5:39me to be able to adapt to them as much as they're
- 5:42adapting to me really allows your team to be
- 5:45to operate at its full capacity. And so I really
- 5:49I've really worked hard. at changing my communication
- 5:52style, depending on which one of my direct reports
- 5:55I'm working with or speaking with. Wow. And would
- 5:59you say you also apply the same thing with people,
- 6:01with your peers, right? Also on the executive
- 6:04leadership team, like when you get there, how
- 6:05do you typically build that trust and alignment,
- 6:09whether it's the CEO or with your other peers?
- 6:11Oh, absolutely. I mean, it's probably even more
- 6:13important with them because we don't tend to
- 6:16work together every single day. And they have
- 6:19their strategic priorities and finance has theirs.
- 6:22And a lot of times finance overlaps with every
- 6:25other function, right? Because we build the budgets
- 6:27and they operate and they have to operate in
- 6:32line with those budgets. So when I'm working
- 6:34with the CEO or the head of HR or the head of
- 6:37marketing or the head of IT who's executing a
- 6:40lot of my technology projects, you know, it's
- 6:43really important to understand. not just how
- 6:46they communicate, but also their stress points
- 6:49and how to make time to be available for them
- 6:54and have them be available to me. And really
- 6:57to also make sure you take time to get to know
- 7:00them as people, you know, because I think once
- 7:03you have a relationship, it makes the work go
- 7:05a lot smoother. At Baker McKenzie, I inherited
- 7:10or came in with a great team of leaders. And
- 7:13over time, we've been able to both work hard
- 7:16together and also find ways to, you know, share
- 7:19a good meal or go on a great run or a walk or
- 7:23do other things to get to know them personally.
- 7:26Wow. That's very enlightening because sometimes
- 7:29we don't, at least when I became a CFO, I didn't
- 7:31realize how much time I would spend outside of
- 7:34finance versus. in finance i don't know if you
- 7:38feel the same sometimes yeah i mean you probably
- 7:41areas you know i think when i was like a manager
- 7:44of finance you know i just got emails from the
- 7:47HR to like do my annual reviews and comp increases
- 7:52and things like that it was very uh functional
- 7:54and tactical in a way that we operated now we
- 7:57almost have to operate like like brothers and
- 7:59sisters or you know colleagues we have to move
- 8:02together in a in a way that helps the organization
- 8:06to be successful. And I think that's also where
- 8:08my Lean Six Sigma, my operational background
- 8:11come into play. I really do think every day I
- 8:16wake up with a focus on how the pieces all fit
- 8:19together, right? How marketing may be helping
- 8:22to drive demand for our business and how people
- 8:25may be supporting a talent that's going to deliver
- 8:27on that business and how IT underpins everything.
- 8:32You know, when you really start to look at the
- 8:33organization as a whole and as everyone's a piece
- 8:36of that whole organization, then you really get
- 8:39a feel for why teamwork and working together
- 8:41is so critical and important. Wow. And I'm also
- 8:46I was always curious, like what led you to go
- 8:49for the Lean Six Sigma all the way to master
- 8:52Black Belt, especially with a finance background?
- 8:54First of all, I'm a geek. So, you know, like.
- 8:58Someone says something to me like Lean Six Sigma
- 9:00and I immediately think, oh, my gosh, you know,
- 9:02I need to learn about that. To be honest, it
- 9:05was a pivot moment in my career. I was working
- 9:09at Fannie Mae. I was doing finance the way I've
- 9:13been doing it for 15 years. And someone told
- 9:16me that we were forming a new Lean Six Sigma
- 9:19department and they needed a finance person to
- 9:21come in and almost be like the CFO of the Lean
- 9:24Six Sigma department. and calculate how much
- 9:27the firm was saving through this new initiative.
- 9:30And when I joined, it was the early days of their
- 9:33Lean Six Sigma program. So there was nothing
- 9:35to calculate. There wasn't a single member who
- 9:38had been trained. There wasn't any ongoing projects.
- 9:42And it was just me and the leader of the Lean
- 9:44Six Sigma department. And so as we started training
- 9:48employees at Fannie Mae, I started sitting in
- 9:51on a training. And that training gets you to
- 9:54the first stage. And once I was through the first
- 9:56stage, I then started helping people execute
- 9:59their projects because we still hadn't saved
- 10:02any money. And that almost takes you to the second
- 10:05stage where you're helping develop projects.
- 10:08And then it was just this evolution where even
- 10:12the team members that we had hired needed to
- 10:14get the Black Belt certification. So I volunteered
- 10:17to go take black belt training at the university.
- 10:22Then I would come back and teach the team what
- 10:24I was learning in the classroom. And then from
- 10:28there, I just I can never stop. If there's another
- 10:31level to attain, which was the master black belt
- 10:34certification that required me to take a lot
- 10:38of statistics classes. I was not a statistics
- 10:41fan, but I was determined to get that master
- 10:44black belt. And I just kept working at it. And
- 10:47so I did both jobs. I worked on the finance portion,
- 10:50but I also worked on the implementation programs
- 10:53at Fannie Mae. That's amazing. And you mentioned
- 10:56it was a pivotal moment in your career. So what
- 10:59would you say that perspective, that background
- 11:02have helped you since as a finance executive?
- 11:05Oh, my gosh, that was everything for me to make
- 11:08it to the level of being a CFO, because it gave
- 11:11me. an understanding of the operations of the
- 11:14business. Up until then, I was a finance manager
- 11:18level person who received the numbers, who made
- 11:22sure that they ticked and they tied and sent
- 11:25out reports and analysis. And I had never really
- 11:28sat in the business. And when I did the Lean
- 11:31Six Sigma role, it required me to really get
- 11:34a strong understanding of the business. I had
- 11:36to read policies and procedures. I had to learn
- 11:40how to process map the business. I had to be
- 11:42able to identify opportunities and risks on a
- 11:45process map. And that operational experience
- 11:48tied to my background in numbers really gave
- 11:52me a holistic view of the business that I think
- 11:55everyone would benefit from. And I often teach
- 11:58my team to think about the business and put yourself
- 12:01in the boat and in the seat of the business owners.
- 12:08When you start sharing with them the numbers,
- 12:10because that's when they start being responsive
- 12:13to what you're trying to communicate to them.
- 12:16Yeah. And I think, you know, now the mandate
- 12:19is for everybody to be a strategic business partner.
- 12:23Right. So it's like everybody, accounting, finance,
- 12:26tax, whoever is there, you are going to be a
- 12:28strategic business partner. So I'm curious for
- 12:31you leading an organization that spends thousands
- 12:34of countries and hundreds of people. It's impossible
- 12:37to work directly with everyone. So how do you
- 12:40ensure your team is performing at the level you
- 12:42expect? That's a great question. I mean, I think,
- 12:46you know, when I think about leaders, the first
- 12:50thing I think about is being someone people want
- 12:52to follow. You know, you really have to be. someone
- 12:57who cares enough about the team. And when I say
- 12:59the team, it's not just my direct reports. It's
- 13:02my direct reports, reports, or as I often say
- 13:05to people, I'm often thinking about that young
- 13:08person who's in their first day on the job because
- 13:12when you're in your first day of your first job
- 13:15out of college, you often look to the CFOs for
- 13:19the culture and the tone. and the inspiration
- 13:23to go further in your career. And so I think
- 13:26that's what it takes to be a leader. And for
- 13:29me to be able to get my message out to people
- 13:32in 47 different countries who have language differences,
- 13:36right? Like one of the things I do is I produce
- 13:38a monthly video and I also do town halls, but
- 13:42I can sometimes tell by people's reactions that
- 13:45My jokes aren't landing or the nuance that I'm
- 13:49saying isn't landing. So it's really important
- 13:51to be able to figure out how to touch every member
- 13:55of your organization, which requires constant
- 13:57communication, the ability to reach out in different
- 14:01ways, whether it's visiting an office or visiting
- 14:04a country or sending out a message or making
- 14:07sure I say things to my team like, get me. Help
- 14:15me to recognize members of your team by sharing
- 14:17with me the successes and failures. And then
- 14:20let's make sure we get that out to the whole
- 14:22team so we can set the culture around a high
- 14:25performance team that recognizes our top employees
- 14:29and also builds a dynamic where there's a back
- 14:33and forth communication between them and me.
- 14:35And I learned that early in my career where I
- 14:37was a member of like a special committee that
- 14:40advised the CEO at Fannie Mae. He would bring
- 14:43us in once a month. I was a low level manager.
- 14:47And just having access to leadership gives you
- 14:50a feel for the pulse of the organization or gives
- 14:54them a feel for the pulse of the organization.
- 14:57Oh, yeah. And it's also a great way to to learn.
- 15:00Right. Because I feel like the more time you
- 15:02spend with the executive, especially if you're
- 15:04on that executive journey, the better off you
- 15:06are. Right. Iron sharpens iron. Yeah. And we
- 15:10get excited by the young people. You know, I've
- 15:13been doing finance now for 30 years. The numbers
- 15:17are the numbers. The business is the business.
- 15:19It's really all about the people, you know, and
- 15:22the legal industry. It's a people business to
- 15:24begin with. But also, I think when you're the
- 15:27leader of a finance organization, if you can
- 15:29make it about the people, then you can have a
- 15:32much stronger team based organization and the
- 15:35numbers will take care of themselves. Yes, that's
- 15:39such a great way to see that. And I'm curious
- 15:41to hear how was your transition from being in
- 15:43the financial industry to being in the legal
- 15:45industry? What was that transition like and what
- 15:48did you learn in the process? What maybe you
- 15:50had to shift maybe in your thinking or some of
- 15:53the things that applied? Well, transitions have
- 15:55been part of my journey. You know, I started
- 15:57my career at a cottonseed company. From there,
- 16:01I went to a real estate investment trust. From
- 16:03there, I went to Accenture and professional services,
- 16:06Panty May, and now into the legal industry. So
- 16:10multiple transitions throughout my career. And
- 16:13each of those transitions required a different
- 16:16kind of... adaptation or learning of the business.
- 16:23And there's a good book out there called The
- 16:25First 90 Days that most people know about and
- 16:28they still don't read it. But like I told you
- 16:31earlier, I'm a geek. Tell me that the most important
- 16:34thing is to understand an organization. When
- 16:36I go in, I'm going to read a book that's going
- 16:38to help me to understand an organization and
- 16:41reading about the first 90 days, really doing
- 16:44your research and being prepared. And one of
- 16:47those mentors I had. When I was in Lean Six Sigma,
- 16:51Lean Six Sigma required you to go into every
- 16:54part of the business and learn about that part
- 16:56of business and be as smart as the people who
- 16:59may be in that part of business for 30 years.
- 17:01And that just takes preparation and work. So
- 17:04when I was in the Lean Six Sigma area, I would
- 17:08read all those policies and procedures. I would
- 17:11try to learn as much about the business. that
- 17:14i was helping and those skills helped me as i
- 17:17transitioned to industries so when i came into
- 17:20the legal industry i knew i had to learn it i
- 17:23knew i wasn't going to be a lawyer and so um
- 17:26one of the things i did was i took a class at
- 17:28george washington university uh it was a master's
- 17:32in law firm management and in that program they
- 17:35walked you through every part of the legal industry
- 17:38it was a two -year program i had already gotten
- 17:41my undergrad and mba It was an additional master's.
- 17:44But like I said, I'm a geek. And I want to be
- 17:48successful. And to be successful, you have to
- 17:51be able to transition when the business changes
- 17:55or your industry changes. Wow. And I like that
- 17:58you are literally that living testimony of lifelong
- 18:02learning, like from being a black belt and now
- 18:06going to a master in law management to learn
- 18:09the business. Because I saw a study that was
- 18:12saying that one of the skills that will still
- 18:14be there, despite AI, is lifelong learning. And
- 18:19that we have to continuously learn. Yeah, absolutely.
- 18:21And when I say I'm a geek, it's only because
- 18:24that's what my... resume or life skills says.
- 18:27When I was a teenager, I was like any young man.
- 18:31I wanted to play football and basketball and
- 18:34be outside. And if a teacher gave me a book to
- 18:37read, the thicker it was, the more I was like,
- 18:40oh, no. But as I got older, I realized it's a
- 18:45necessary habit to build. Just like practicing
- 18:48my jump shot or practicing my golf swing, I have
- 18:51to practice my mental acumen. Practice being
- 18:55a professional finance person. And if that takes
- 18:58reading a big, thick book, I may not read the
- 19:01whole thing, but I have to go after my career
- 19:04and my profession the same way I go after anything
- 19:07else I pursue in life. getting mentally prepared,
- 19:11preparing my mind. I can tell you about a hundred
- 19:14different things I've done over my career in
- 19:17order to make sure I was ready for that next
- 19:19opportunity. And I encourage everyone, every
- 19:23young person I ever meet. Read three books, you
- 19:26know, read a book that helps with your mental
- 19:29health or your spiritual development. Read a
- 19:32book that helps with your profession and the
- 19:35thing that you care about the most in terms of
- 19:38your career. And then read a book just for enjoyment,
- 19:41just so you can practice the muscle of reading.
- 19:43in an environment where you enjoy the topic you're
- 19:47reading about. So I may be reading a book about
- 19:49Seth Curry, and then I may be reading a book
- 19:52about the financial markets. Then I may be reading
- 19:55my Bible or a book about being a good husband
- 19:58on a spiritual side. And all three of those things
- 20:02combine to make me a more well -rounded person
- 20:06and be better at my job. Wow. I'm definitely
- 20:10stealing that. Because it's true to have that
- 20:14balance, right? It doesn't have to be all boring,
- 20:16quote unquote, all about learning. But yeah,
- 20:19the Steph Curry book, yes, for sure. Thank you
- 20:22so much for sharing that. I appreciate it. And
- 20:24thinking about you being a well -rounded executive,
- 20:27you are also sitting on different boards. So
- 20:29I'm curious, how does these board roles... really
- 20:35probably improved you as a CFO or a finance executive?
- 20:39Because I'm always curious to see, because I
- 20:41feel like all these experiences we accumulate
- 20:43outside of work tend to make us better at work.
- 20:47So curious to hear how that the board experience
- 20:49may have helped you. Yeah, I think sometimes
- 20:52when people look at board roles, they look at
- 20:55it for prestige or or some ulterior motive. But
- 21:00for me, board service is really about the opportunity
- 21:03to give back. It also gives me a chance to sharpen
- 21:06my skill sets in ways that my day -to -day job
- 21:10may not. So by sitting on different boards, I
- 21:13have a seat at the table with insights to the
- 21:17challenges that other businesses may face. And
- 21:20as a board member, I get all those challenges
- 21:23that you talked about earlier. I'll hear about
- 21:26their IT challenges. I'll hear about their marketing
- 21:29challenges. I'll hear about the CEO and what
- 21:33challenges he or she is facing. And by sitting
- 21:37at the board seat and being asked to make decisions
- 21:40quickly, I sharpen another skill set in terms
- 21:44of leadership and executive presence and things
- 21:47I need to know in order to be a leader. And quite
- 21:50frankly, the organization that's giving to me
- 21:54is also getting me, in some sense for free, getting
- 21:59my 30 years plus experience in finance in order
- 22:03to help them to make better decisions as well.
- 22:06So I see it as a two -way street. It allows me
- 22:10to give back. It also gives something to me in
- 22:12the process. And they generally tend to be with
- 22:15organizations. that inspire me or that I respect
- 22:20what they're doing. And I feel like I'm blessed
- 22:22to have the opportunity to even have a seat at
- 22:25that table. And I continue to look and seek new
- 22:28ways to get back through that medium. Wow. Again,
- 22:34on that flow of being well -rounded, thank you
- 22:37so much for sharing that because all these experiences
- 22:39end at the end of the day. And when you think
- 22:43about how we are trained from a finance background,
- 22:46right, we think about precision, control, risk
- 22:49management. Do you think that that training by
- 22:52itself sometimes holds finance leaders back from
- 22:55being effective leaders? Well, I definitely think
- 22:57that. There are different facets to finance and
- 23:01most people see it as just numbers and they get
- 23:05that numbers training. And especially on the
- 23:07accounting side, I don't have an accounting background.
- 23:10I have an FP &A background and I intentionally
- 23:13steered away from accounting because it was too
- 23:16structured, too numbers focused. And to me, it
- 23:22was pencils down and not heads up. And I always
- 23:25want to be heads up in understanding the business.
- 23:28So I do believe that finance training can sometimes
- 23:31be an inhibitor. And in particular, when you're
- 23:34going through school, you know, to me, university
- 23:39and school is about proving that you're teachable.
- 23:42When I came into the business world, the skill
- 23:45sets I needed were different depending on which
- 23:48company I was working with and what the role
- 23:50was. And when I went back to my university for
- 23:53the first time and I went to my favorite professor,
- 23:55the one who had taught me, who seemed like the
- 23:57smartest and had taught me the most things. And
- 24:00I said, I remember telling him I have this job
- 24:02at Fannie Mae and I'm doing X, Y and Z. And then
- 24:07he said something. And for the first time, I
- 24:10realized he's never worked in a company. He has
- 24:13no idea what I do at Fannie Mae on a day to day
- 24:16basis. He's not a manager who also teaches a
- 24:19class. He's a teacher who teaches book knowledge.
- 24:22So I do think that the training that they give
- 24:25you in school is super, super important. It gives
- 24:28you a way of thinking about problems and challenges
- 24:31and finding solutions to those problems and challenges.
- 24:34But transferring that to the workplace is a whole
- 24:38different skill set. I don't know if I was always
- 24:45the smartest person in a classroom, but for some
- 24:48reason, I believe my ability to really be a problem
- 24:51solver in a workplace is what's helped me to
- 24:55reach the levels that I reached. Yes, I I remember
- 24:59after school and I because I graduated in accounting
- 25:03from Georgia State and I remember going into
- 25:05my first internship at PWC and I almost wanted
- 25:08to go back and say I want my money back because
- 25:10I was not ready. It is hard. It's a big transition.
- 25:16Yes, it is. And even the transition from, you
- 25:21know, being a manager or director to the CFO
- 25:23role, that's a brutal transition, too. It is.
- 25:26It is. And and it's interesting as I watch people
- 25:30interviewed to make that move and I watch the
- 25:34interviewees try to assess who's ready. You know,
- 25:37it really is a unique transition that you really.
- 25:43need to be prepared for so one of the things
- 25:45i did i remember when i was ready to be a cfo
- 25:48i talked to my then cfo i was a director and
- 25:51he said i think you'll be ready to be a cfo and
- 25:54i want to help you get ready and i think it'll
- 25:56be about five years out and i was like oh no
- 25:59i plan to be a cfo in a year not five years and
- 26:03i need to understand what it is that that's holding
- 26:06you back or me back from being seen as someone
- 26:09who can be in that role. So I hired an executive
- 26:12coach. And boy, let me tell you, his name is
- 26:17Gideon Coleman. He's with K Street Coaching.
- 26:21His approach and the things he showed me about
- 26:23myself were career altering, life changing, developmental
- 26:29things that I had no idea. weren't present. So
- 26:34to simplify, what I learned was the skills that
- 26:38got me to be ready for the CFO weren't the skills
- 26:41I needed to be a CFO. And he had this will where
- 26:47he showed me all my strengths, my ability to
- 26:50get the job done, my ability to do all these
- 26:53tactical things. And what I really needed to
- 26:56do was to build these leadership traits that
- 26:59were on the top of the will. And in essence,
- 27:02he was like, we're going to have to pull the
- 27:04skills up into the top half of the chart. And
- 27:08we spent time working on each piece of the pie.
- 27:11And needless to say, a year later, I was a CFO
- 27:16and I attribute the work that he and I did. And
- 27:20in particular, his approach that really changed
- 27:24that trajectory for me. Yeah. Now I want to hear
- 27:28all about it. Give us one or two examples. Well,
- 27:33at one point he put the wheel on the ground.
- 27:37He had this big rollout, like kind of, I call
- 27:40it like a twister mat. And we had to take our
- 27:43shoes off and like almost do the twister mat.
- 27:46But really one of the key things was, was integrity
- 27:50and working with my team. When he showed me he
- 27:54had done a 360 with my team and the leadership
- 27:57of the firm I was working for. And when he showed
- 28:00me where I was on integrity, it was much lower
- 28:04than I still don't even like talking about it
- 28:07because it was very humbling to read. But it
- 28:11was the reason the score was low was because
- 28:14I was a type of leader who would come in and
- 28:17be like, leadership has asked us to do this by
- 28:19next week. We need to get it done. This is your
- 28:22part. This is my part. Everybody understand?
- 28:24Go. You know, and I was and I was good at delivering
- 28:28because I was good at understanding the deadline
- 28:30and being driven to get it done. But for my team,
- 28:35they were like, well, it just comes in and just
- 28:38like that was all they knew was these were the
- 28:41requirements and this is a job. Instead, I now
- 28:45come in in a different way. I generally start
- 28:48my meetings with how are you doing? Because how
- 28:52are you doing and where you're currently at is
- 28:55going to determine how we meet that deadline
- 28:58much more than I can send out bullet points as
- 29:01to what we need to do. But it's the how we do
- 29:04it and doing it together that makes a difference.
- 29:06So now when I come in and I start with a share,
- 29:09oh my gosh, I had a rough morning. My daughter
- 29:12didn't want to get up for school and my coffee
- 29:15was cold. You know, how are you doing? Now I'm
- 29:18starting to build integrity with my team because
- 29:20I'm authentic and I'm building relationship and
- 29:23they want to follow me and they want to work
- 29:25with me in order to deliver on this deadline.
- 29:28And it's a beautiful thing to see when you have
- 29:30a team that's ready to go to war together because
- 29:33you have that dynamic in play. And I had to learn
- 29:37that before I thought I just needed to drive,
- 29:39drive, drive. And it did help me to get from
- 29:41manager to director, but it wasn't going to help
- 29:44me be a CFO. Yeah. And you are an introvert,
- 29:49so I can only imagine how hard that could be,
- 29:51too, to be in those chit -chat, these meetings
- 29:54and all those things, because I know you've spoken
- 29:57openly about being an introvert while working
- 29:59at these high levels of leadership. What would
- 30:02you say something that are some of the things
- 30:05that are helping you in that, like showing up
- 30:08as an effective leader and yet being an introvert?
- 30:10Because people tend to think it's easier when
- 30:12an extrovert to do those things. Maybe it doesn't
- 30:15apply to me if I'm an introvert. Yeah, I think
- 30:18people get introverts confused, you know, and
- 30:21at the very basic level, I say introverts are
- 30:25people who need to be alone to recharge and get
- 30:29their batteries to the highest level. You know,
- 30:32when we look at people who are great leaders,
- 30:34you know, you can't tell who's an introvert or
- 30:37extrovert. You know, is Barack Obama an introvert
- 30:40or extrovert? He speaks so eloquently, you know,
- 30:43or pick another person. And you really can't
- 30:47tell by just seeing someone present. When I stand
- 30:51up to present to a large audience, my battery
- 30:54is at the highest level. I'm going to bring the
- 30:56energy. I'm going to work with the team. I'm
- 30:59going to be one of the best versions of myself
- 31:04when I'm asked to perform. But the way I recharge
- 31:09for that is by spending time by myself. And I
- 31:13use the weekends or I use my time off or I use
- 31:16the mornings in order to get that recharging.
- 31:20Other people that are extroverts may recharge
- 31:23differently. They may get recharged by getting
- 31:26with a group of friends and singing kumbaya or
- 31:29whatever they may do. And they get their energy
- 31:32through different sources. So for me, the most
- 31:35important part of that understanding of being
- 31:38an introvert is making sure that my calendar
- 31:41and my schedule and my boundaries are set appropriately
- 31:46so I have time to recharge. I cannot be in meetings
- 31:51all day from 7 a .m. to 6 p .m., go to dinner
- 31:55from 7 p .m. to 11 p .m., get in bed, do it all
- 31:59over again. I will quickly burn out and you will
- 32:02see a guy whose skin looks different, whose smile
- 32:05isn't quite as bright, and who isn't ready for
- 32:08work the next day in order to deliver. So what
- 32:10I do is I put in pockets of time, whether it's
- 32:13in the middle of a meeting schedule or just to
- 32:16meet in my regular schedule. to make sure I'm
- 32:20alone, I can meditate, I can read my book, I
- 32:24can talk to my kids, you know, or do the other
- 32:27things that are important to me. And then when
- 32:29I show up, I'm ready to go. I love working with
- 32:32teams. I love being a leader, but I also need
- 32:36to recharge and be ready in order to do that.
- 32:38And I think it helps my teammates because I'm
- 32:41ready for them. Yeah. And you're not grumpy or.
- 32:46I mean, we've all had those people who explode
- 32:49or this. Yeah. You know, we all know there's
- 32:52people who need to use alternative substances
- 32:55in order to keep their energy levels up. You
- 32:58know, you know, I say, you know, I don't drink,
- 33:02I don't smoke and I don't do anything illicit
- 33:06in order to get my energy levels up. I exercise
- 33:09and I eat right and I meditate and I pray. And
- 33:13I spend time with people that are important to
- 33:15me. That's how I get my energy level up. And
- 33:18I go on a nice ride on my motorcycle and take
- 33:21this long road out the backside of my house.
- 33:24And when I come back, I'm ready to rock and roll.
- 33:27So we all do it differently. And I do think some
- 33:31of the best leaders in the world have been introverts,
- 33:35but you just may not know it. That's very true.
- 33:37But I'm curious, you know, growing up, were there
- 33:39maybe a moment where you realized that being
- 33:42an introvert could actually help you lead instead
- 33:45of holding you back? I think two things. One
- 33:49is. I wouldn't say at 13, 14, 17, maybe even
- 33:5421 that I knew what an introvert was. Okay. I
- 33:57think I knew I liked to spend time alone. I would
- 34:01often take long walks, you know, whether it was
- 34:04to school or football practice or just around.
- 34:07I took really, really long bike rides. But I
- 34:13was trying to figure out. Who I was, which is
- 34:16one of the reasons I speak so openly about being
- 34:19authentic, being an introvert, because I believe
- 34:22there's someone in their career who needs to
- 34:24hear it and who needs to have permission to set
- 34:27boundaries, because I didn't always set boundaries
- 34:30in my career. And sometimes even now, when I
- 34:33speak to young adults, they say, well, you're
- 34:35the CFO. You could set boundaries. You know,
- 34:37all I can say is if you're in a lower level position.
- 34:44And you're working for an organization or in
- 34:46a role that doesn't allow you to set boundaries,
- 34:49doesn't allow you time to recharge and be your
- 34:52best version of yourself. Then you should consider,
- 34:56is that the right role for you? Or and or you
- 35:01should be able to take time, not in a busy moment,
- 35:04not when your boss is coming to you asking for
- 35:06something right away. In the pause time to speak
- 35:10to your leader or your manager openly about how
- 35:14you recharge and how your best version shows
- 35:17up. And I think a good leader will receive it,
- 35:21you know, because I told you earlier and it was
- 35:23through executive coaching that I've learned
- 35:26to deal with my direct reports differently depending
- 35:29on who they are. And to me, that's what good
- 35:32leadership can do. If you expect everybody to
- 35:35be the same personality, well, that doesn't allow
- 35:37for diversity and for the best results for a
- 35:41team. True, true. And, you know, I'm so inspired
- 35:45by your own story, right? Because you also openly
- 35:48share that you were a high school dropout. At
- 35:51some point, you were a single father. Now you're
- 35:54a global CFO. You sit on so many boards. You
- 35:56mentor so many people. So grateful to have you
- 35:58on my podcast. But when you look back on your
- 36:01journey, what would you say are some of the moments
- 36:04that helped you really through those transition?
- 36:06Like at what point did you, like you said, matured
- 36:09or what are the things that helped you, you know,
- 36:11grow to be at that level? Yeah, look, to me.
- 36:17During the dark days or the hard times, it seemed
- 36:21dark and it seemed hard and it was hard to keep
- 36:24hope and be optimistic because at those points
- 36:28in time, I didn't know where things were going
- 36:31to go. You know, now looking back, I realize
- 36:35that those dark times and those hard times created
- 36:39a resilience in me that you won't see in most
- 36:42people. You know, I can walk 100 miles if I have
- 36:46to in the dark with no shoes on. And I wouldn't
- 36:50even be upset about it because I've walked 100
- 36:53miles in the dark with no shoes on before. You
- 36:58know, and whether it started with my paper route
- 37:01early on as a kid or whether it was during those
- 37:04times where my financial situation or being a
- 37:07single parent was testing my resilience. All
- 37:12of those things have built in me a muscle and
- 37:14a gene that I appreciate and that I welcome now.
- 37:19I even welcome hard times now because, you know,
- 37:22when I go through hard times in my career now,
- 37:25part of me says run for the hills, like go find
- 37:28a different opportunity, go do something different,
- 37:30like escape, escape, escape. Part of me says
- 37:33when I get to the other side of this, I'm going
- 37:36to be even badder than I was before. So watch
- 37:39out, you know. And I realize now through prayer
- 37:43and meditation and other things that, you know,
- 37:47there's really not much that life can throw at
- 37:50me that I can't handle. You know, you know, it's
- 37:53just God's given me the skills and the qualities
- 37:56in order to get through it. And, you know, because
- 37:59I have an almighty God and that's my faith, you
- 38:02know, I'm able to know that that there's something
- 38:05bigger and better than just this moment in time.
- 38:10Wow. I love that perspective. For me, one of
- 38:13the biggest thing for me was coming to the U
- 38:15.S. from West Africa. And that was a big transition
- 38:19as well. And you tend to it tends to build resilience
- 38:23in you because like if I could do this, like
- 38:25if I could slay the bear and the lion, like I
- 38:29can do this. Like it gives you that perspective.
- 38:32But then I wonder how as leader or even parents,
- 38:36can we instill that to our kids? Right. Because
- 38:38I look at my kids and I'm like. Like I'm doing
- 38:40everything to help them or I look at my team
- 38:43and I'm doing everything to help them. How do
- 38:45you build that resilience in the next generation?
- 38:48Yeah, I mean, it's a very tough task because,
- 38:51you know, here I am sitting here fortunate to
- 38:54be in my role and ability to provide for my kids.
- 38:58They don't necessarily have to work a paper route
- 39:00or do some of the hard things I did. And surely
- 39:04being a father of four. including three amazing
- 39:07daughters and an amazing son, you know, I don't
- 39:11want to have to see them struggle, you know,
- 39:13but I think for me, one of the things that's
- 39:17been most helpful is, you know, you may not have
- 39:21to struggle like I did, you know, but at least
- 39:24sit down and listen, you know, let me share my
- 39:28story with you. Let me share with you some of
- 39:31the challenges I've overcome and how I've overcame
- 39:33them. And then you have a choice as the next
- 39:37generation or as a young person. You can follow
- 39:40the path that I follow or you can follow the
- 39:43path that, you know, you know, and I'll use examples
- 39:46for my children and they get to choose, you know,
- 39:50and sometimes my daughter, you know, says. You
- 39:54know, like they know I get up at 5 a .m. or before
- 39:56every morning and my daughter tries to do it.
- 39:59My 25 year old daughter tries to do it. And then
- 40:01she goes, Dad, you know, do I need to get up
- 40:03at 5 a .m. on Saturday, too? You know, I'm like,
- 40:07well, you don't have to. But I am, you know,
- 40:09you know, you don't have to show up every single
- 40:13day, but I am. And so it's just living that living
- 40:17by way of example. And being able to really share
- 40:21authentically and realistically with the people
- 40:26you care about. And same thing with my team.
- 40:29You know, trust me, when some of my direct reports
- 40:33come to me and they say, oh, I need to recharge.
- 40:37I'm taking off the next seven days. The first
- 40:40thing that raises up in me is this anxiety like,
- 40:42oh, my gosh, what am I going to do without this
- 40:44key person for seven days? You know, but I often
- 40:48think back to what I need in terms of boundaries,
- 40:51what I need to recharge. And I realize everything's
- 40:54going to be OK. So if someone sends me a long
- 40:57vacation request or a long request for a time
- 41:00off, I just click the button because I know everything
- 41:03is going to be OK. You know, and if I think too
- 41:05hard, I'll try to say, oh, but we got this, you
- 41:08know. And and so, you know, it's about being
- 41:12authentic, being real, telling people. uh about
- 41:16some of your struggles everyone does not have
- 41:19to immigrate over from another country in order
- 41:23to build resilience they will have challenges
- 41:26in life trust me we don't have to give them to
- 41:29them we don't have to give them to them the world
- 41:32the world will knock them down and beat down
- 41:35on them and they just need to know it's okay
- 41:37you're going to be okay and you just have to
- 41:41keep getting back up Wow, that is so true. And
- 41:45I'm also curious, how do you stay grounded? How
- 41:50do you build, I don't know if it's a community
- 41:52or people around you to support you in what you're
- 41:56doing or maybe clean up your surroundings? No,
- 42:00I mean, it's important to people that you have
- 42:02around you. And over time, that community changes
- 42:07a little bit, right? And I saw it with my parents.
- 42:12And it's happened in my life. I mean, when I
- 42:15was, you know, doing one thing in life, my group
- 42:18of circle of friends was one thing. When I moved
- 42:21to being a CFO, the circle of people around me
- 42:24is different, you know. And what you want are
- 42:29the right balance of friendships, relationships,
- 42:33resources that you can draw upon. For me, I'm
- 42:36always reaching up. but I'm also always reaching
- 42:40back down to lift up, you know, and I get the
- 42:44most gratitude reaching down, but I never stopped
- 42:47reaching up, you know, and everybody that I reached
- 42:51down for can't come up and everybody that I reach
- 42:54up to won't receive me. And, and I'm okay with
- 42:58that. You know, I'm okay with that. You know,
- 43:01I, I have a wonderful, amazing wife. four amazing
- 43:06children, five, if you include my daughter -in
- 43:08-law, which I do, you know, I have a grandchild
- 43:11that I'm, that I'm happy with. And I have friends
- 43:15who both support me and friends that need me.
- 43:19And I'm happy with the balance of that, that
- 43:21balance in life. And I set my own balance. Like
- 43:26I'm an introvert. So if I had nobody, you know,
- 43:30I mean, unfortunately I would be fine. That may
- 43:32not work for everyone. You know, I have, I have
- 43:35the one thing in my home that my wife let me
- 43:38design, which is my basketball hoop. It's outside
- 43:41the house. Everything inside the house she designed.
- 43:44Boundaries. I see the basketball hoop. And like
- 43:47I said earlier, I have a motorcycle in my garage
- 43:50that in D .C. you don't get to ride every day.
- 43:53But just seeing it there, it's one of my sources
- 43:57of joy. And it brings joy to me just to pull
- 44:00in and see it. Oh, yeah. Oh, that is so amazing.
- 44:04So I'm always like to end with like, what's your
- 44:06favorite thing to do outside of work? I know
- 44:08you mentioned your motorcycle, your basketball.
- 44:11What are other things that you enjoy doing besides
- 44:13work? Yeah. So I need to start with saying I
- 44:16like to exercise, you know, which is super important
- 44:19to me for my physical health and mental health
- 44:22and emotional health. You know, but I also like
- 44:25my coffee and donuts. So I didn't want to start
- 44:28with coffee and donuts. But I love a good cup
- 44:31of coffee to start the day. I do almost the same
- 44:36routine. I get a cup of coffee. I read my Bible.
- 44:40I do a Peloton meditation. I exercise. And if
- 44:44I can get two or three of those four things in
- 44:49in the morning, then it starts my day off right.
- 44:53And then I like to experience life and whatever
- 44:57life may do. I say I'm not one of those people
- 45:00who does the same thing every day. I mean, sometimes
- 45:03I play basketball. Sometimes I play golf. Sometimes
- 45:06I play tennis with my middle school friend. You
- 45:08know, sometimes I go for a walk. Sometimes I
- 45:10go for a run. Sometimes I ride a bike. Sometimes
- 45:12I ride my motorcycle. So what you'll see in me
- 45:15is someone who does like the decathlon of life.
- 45:19I keep moving. I keep moving, you know, and everything
- 45:23pivots around this career and life that I've
- 45:26built. in terms of the job I have. And I never
- 45:31forget where I came from so that when 5 a .m.
- 45:35hits, I'm happy to get out my bed. You know,
- 45:38I'm still the first one in the office because
- 45:40I'm still thankful for my job. During COVID,
- 45:43when people wanted to stay home, I went into
- 45:46the office every day. I was like, I worked hard
- 45:49for this office. I'm going to go in. And now
- 45:52I have the whole office because nobody else is
- 45:55here. And I walked in there and made the coffee
- 45:59every morning and saw the one or two people that
- 46:02were in there because I have an extreme amount
- 46:05of gratitude. I do not take for granted the opportunity
- 46:09to be the global CFO of the largest law firm
- 46:12in the world. It's a blessing and I'm thankful
- 46:16for it. Wow. Thank you so much for being on the
- 46:20show. Your story, your work ethic. Oh, thank
- 46:25you so much. Thank you. Thank you. It's a pleasure.
- 46:29And like I said to anyone who wants to follow
- 46:32me on LinkedIn, please look me up. I'm William
- 46:35McKinley Washington III. For a couple parting
- 46:39words, I did mention that, you know, making sure
- 46:42you have those three books that you read. you
- 46:45know, a spiritual one, a one on your profession
- 46:48and one just for fun is probably the best tip
- 46:52that I can leave everyone with. Thank you so
- 46:55much. Thank you. Thank you for your time. And
- 46:59that's all for today's episode of the Diary of
- 47:01a CFO podcast. I hope it was as insightful and
- 47:04enjoyable as it was for me. If so, please leave
- 47:08a review and subscribe on whatever platform you
- 47:11are listening on. It really helps this conversation
- 47:13reach other financiers who need them. As always,
- 47:16if you have any questions or want to go deeper
- 47:18on anything, reach out at ask at thediaryofacfo
- 47:21.com or visit thediaryofacfo .com. Thanks for
- 47:25tuning in and I'll see you in the next one.