"I Look For The Person First, The Resume Second." Matt Bozarth | GGP #067
If your shop is doing the work but still feels stuck, this episode hits the real problem: customers do not buy repairs, they buy trust. Matt Bozarth breaks down what changed when he took over Advanced Auto Care and started treating visibility, communication, and team alignment like revenue drivers.
Matt did not grow up as a master tech owner. He came from the parts side, watched hundreds of shops up close, then bought Advanced Auto Care in Bloomington, Indiana and began upgrading the shop’s customer facing presence and professionalism without losing the old school honesty it was built on.
The…
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