Latest / The Empire of Wealth / I Generated This Much In
Transcript
- 0:01Speaker 1: Just a number three on the sides.
- 0:03Speaker 2: That's what we did with the Udi, with the Udi girl.
- 0:05She was actually in customer service.
- 0:09Speaker 1: Alrighty, it is Monday.
- 0:11Speaker 2: We got some pretty exciting results. On Friday, we cracked
- 0:14a million dollars. So that's probably the biggest day of
- 0:17our year so far. The reason for that is we
- 0:21launched Click Frenzy Sale. I think we actually accidentally.
- 0:24Speaker 1: Launched it early. So we got in a bit of
- 0:27trouble with that. It was definitely an honest mistake.
- 0:30Speaker 2: We also launched a $ 1 giveaway lead.
- 0:35Speaker 1: Magnet, which is basically you can go in the draw
- 0:37to win a $ 1 black hoodie that had some great results.
- 0:42Speaker 2: We also went kind of viral on a couple of
- 0:44UK bargain deals, like bargain deal sites. So the team's
- 0:49doing an amazing job. When I first started this vlog,
- 0:53when I came up with the concept probably two weeks ago,
- 0:57I was pretty worried. What is stressing you out right now?
- 0:59Speaker 1: Just all these sales, to be honest.
- 1:01Speaker 2: I think the whole team were. The sales just weren't happening.
- 1:04The seasonality didn't kick like we thought it would.
- 1:07Speaker 1: But no, the.
- 1:08Speaker 2: Teams really rallied together. I think my main takeaway for
- 1:13brands in these periods of time is always make sure
- 1:16you've got multiple offers planned. So make sure that you've got,
- 1:20you know, this will be our base offer. And then
- 1:22if your sales aren't hitting your forecast, so therefore you
- 1:25do need forecasts. you need to be able to predict
- 1:28what your inventory will sit at at the end of October,
- 1:31at the end of November, at the start of January.
- 1:34Because if you're not hitting those sales, then you need
- 1:37to create a new offer.
- 1:38Speaker 1: You need to rally.
- 1:39Speaker 2: You need to push because clearing anything in January and
- 1:42February is an absolute nightmare. So this morning I got
- 1:45up at 6.30. I didn't film because I was trying
- 1:48to get into flow state. Flow state is the balance
- 1:51between kind of challenge and focus. And I needed to,
- 1:55I came into a new environment out here rather than
- 1:57in the shed that I've been in previously. I really
- 2:01turned off all distractions, put a social media blocker on
- 2:05for everything, turned on to airplane mode and was just
- 2:08focusing on creating an organic content guide for smaller brands
- 2:13and larger brands as well. So I whipped up the
- 2:16presentation about four hours. Most of it, I already knew
- 2:18it just about putting it down and putting it in
- 2:21order and giving some step-by-step guides. So By the end
- 2:24of the day, I should have that finished and refined
- 2:28and I will, yeah, I'll present it. For the rest
- 2:31of the day as well, I've got, I think the
- 2:34sheep are getting shorn, sheared, whatever it's called.
- 2:37Speaker 3: Isn't it pretty cool? They are. They're lovely animals, man.
- 2:40Speaker 2: What else have I got today? I've got to catch
- 2:41up with one of my smaller brands as well. We've
- 2:44got a brand manager there who's crushing it. It doesn't
- 2:47really require too much guidance. Just jump on, answer any
- 2:50questions and offer any help that I can. I also
- 2:53got a trend rocket product direction meeting, just trying to
- 2:57refine that a little bit.
- 2:58Speaker 1: I feel like we're a little bit lost. But in
- 2:59terms of sales, we did, yeah, 1 million.
- 3:02Speaker 2: On the Friday, 800,000 on the Saturday, and then 850,000
- 3:07on the Sunday. So pretty solid results for e-commerce. In
- 3:11terms of subscriber growth, didn't really sign any new ARR.
- 3:17And then finally, organic social media, we're going to start
- 3:20ramping it up today. So part of the reason why
- 3:23we're trying to do these daily vlogs is just so
- 3:25we can get a volume of content with any goal
- 3:27like organic social media it's kind of like climbing a
- 3:30mountain you can either just run quicker walk quicker climb
- 3:35quicker and that's kind of intensity.
- 3:38Speaker 1: Or you can change the path and you can change.
- 3:41Speaker 2: The angle and that's kind of strategy so our strategy
- 3:44prior was me just kind of filming random takes of
- 3:46of things that i'm interested in at the moment and
- 3:49shopify secrets I think that strategy wasn't working well enough,
- 3:53but it also wasn't allowing us to do volume.
- 3:55Speaker 1: It wasn't allowing us to do intensity.
- 3:57Speaker 2: So these daily vlogs, like part of the reason why
- 3:59we wanted to do them is because it's just going
- 4:01to give us so much volume of content. So starting today,
- 4:04we posted our first vlog. We'll be able to, you know,
- 4:08whip that into three reels and post those and increase
- 4:11both volume and intensity. So that should be pretty sweet.
- 4:15We'll actually start getting some follower growth, but right now
- 4:17it feels pretty flat. So I'm going to keep smashing
- 4:19out this presentation and yeah, I'll see you in a
- 4:22bit when I can actually present it. So about to
- 4:28jump on a call with one of my smaller brands.
- 4:32It's doing probably about two, $ 3 million a year. A
- 4:35lot of people ask me about all of my brands.
- 4:37Very interesting thing happened as I was growing. So as
- 4:40a lot of people know, I launched Calming Blankets, did
- 4:43over a million dollars profit in its first year, over
- 4:45$ 10 million in sales and Udi obviously skyrocketed as well.
- 4:49they were my three first e-commerce brands, proper ones. And
- 4:52for all of them, to grow so quickly in the
- 4:55early stage. You can imagine how chaotic everything actually was.
- 4:59It's a very common question that I get from people
- 5:01that have just found a successful brand. They're like, okay,
- 5:04I've done it successfully once. I'm just gonna do it
- 5:06successfully 10 times and set up processes and systems.
- 5:10Speaker 1: I'm gonna diversify. That is wrong. Nine out of 10 times,
- 5:13that is wrong.
- 5:13Speaker 2: Simply because it's grossly oversimplifying the complexities that these businesses
- 5:18will soon get. And the places that I fell down
- 5:23is one, assuming that the synergies of the group would
- 5:27support the smaller brands in the same way. Like we're
- 5:29sharing resources from Udi. It's extremely hard to then designate
- 5:33the return on investment from each of these employees, each
- 5:36of these teams, each of these expenses into those bigger groups.
- 5:40The benefits of synergies is hypothetical, but the benefit of
- 5:44focus is immediate. And what that means is that these
- 5:47employers and these resources that weren't focused on one brand
- 5:52really started to produce lesser return on investment. Functions like
- 5:56HR and finance can definitely be shared across the group.
- 6:00Marketing operations, they really do need focus to be really,
- 6:04really effective. And same with product as well. The other
- 6:08way I went wrong as well, it was through incentives.
- 6:11I think that you need to create owners of these brands.
- 6:15And that's what I've successfully done with this one. The
- 6:18brand manager who we're about to speak to, Jim, he
- 6:21is incredible. He treats the brand like himself. He's incentivized
- 6:25through the brand success as well. Maybe he puts too
- 6:28much pressure on himself. Sometimes he cares so much. But
- 6:31I think that's where I went really wrong in the
- 6:34early stages. Now, the other thing is the return on
- 6:38invested capital typically for a brand that is scaling and
- 6:42has a clear product direction, a clear brand strategy, is
- 6:46going to be better than a potential brand. Like, bird
- 6:49in the hand is better than one in the bush.
- 6:51I don't know if that's the saying, but it is
- 6:53generally true. You've got so many ways that you can
- 6:56actually grow your initial brand. If you look at the
- 6:59Ansoft matrix of diversification, you've got product growth, channel growth,
- 7:03and market growth. You're probably better off using that capital
- 7:07to buy that same product and expand into another market
- 7:10rather than launching a whole new product category because you're
- 7:13going to have to create a brand new website, create
- 7:16a brand new email flow, all of these other things.
- 7:18Whereas new markets, all they require is duplication and you've
- 7:21already got the processes, you've already got all of these
- 7:23assets and you know that there's product market fit as well.
- 7:27So yeah, I regret launching so many brands without the
- 7:31proper processes, without the proper incentives, without the proper brand
- 7:36strategy behind each of them. And you know, I was
- 7:38learning a lot about the industry as well. I thought
- 7:40I was, you know, I had way too much hubris.
- 7:42I was so confident in everything that i did because
- 7:45i got those early sales but then as soon as
- 7:48complications started arising and i was struggling with like control
- 7:52of all of these problems yeah it all started to
- 7:54fall down so now i'm much more of a believer
- 7:57in focus i've still got a lot of businesses but
- 8:00i don't like to have to make these decisions of
- 8:02where do i make where do i put all of
- 8:04this capital into these new emerging things when there's already
- 8:07something working um i'd much rather put it there so
- 8:10yeah anyway we'll jump on the call with jim and
- 8:13have a chat to.
- 8:13Speaker 3: Him Davey, how are you?
- 8:15Speaker 2: Going good. How are you?
- 8:17Speaker 1: Yeah, pretty good, mate.
- 8:18Speaker 3: Pretty good indeed.
- 8:19Speaker 1: How's it all going?
- 8:20Speaker 3: October was rocking. Operational and marketing issues. So the operational
- 8:25issues were pretty severe. So we had, first we had
- 8:29a duplicate order issue, a couple hundred tenths. The orders
- 8:32were re-sent out duplicate. orders no one knows why but
- 8:37then obviously custom service has to try and get them
- 8:39back then um australia post has started setting back our
- 8:43tents we just got a message from um all of
- 8:45saying look we've got two pallet loads of tents here
- 8:47that have been retained and we don't know why and
- 8:49from there it was sort of like two weeks of
- 8:52friction and and chaos like it wasn't australia post fault
- 8:56it wasn't borderless fault australia post is saying um these
- 9:02aren't um oversized um Boris was saying that's why they've
- 9:06come back. We had sort of like Josh was getting
- 9:10involved and getting, you know, and Michelle and trying to
- 9:14sort of fix it, but ultimately... It has been fixed,
- 9:18but it took two weeks.
- 9:20Speaker 2: How many negative reviews did you get? Were you able
- 9:23to mitigate those issues?
- 9:24Speaker 3: We certainly have attempted to mitigate them. Obviously, updating customers
- 9:27to let them know they're going to be late. Our
- 9:29reviews have been impacted, but usually, even our surveys, you
- 9:32can see usually our survey results are 9% plus are happy,
- 9:35extremely happy.
- 9:36Speaker 2: It was 60%.
- 9:37Speaker 3: I've never seen it that low. And we have hit
- 9:41on TaskPilot and some other platforms as well.
- 9:44Speaker 2: So... Most of our negative reviews stem from the couriers
- 9:50and the 3PLs themselves rather than the product quality. And
- 9:53I think that's true for most part of e-commerce. But
- 9:57it sounds like two weeks, to be completely honest, the
- 10:00fact that you got that turned around so quickly and
- 10:03now it's fixed to Black Friday, I think that's a
- 10:05positive result. Lucky it didn't happen during Black Friday. One
- 10:11option for it in the future, I'm not sure if
- 10:14this is viable with the 3PL decision we've got, is
- 10:18just picking other couriers. and other other rails so um
- 10:23do you think that that is possible with the 3pl
- 10:25that we're at because that's a single point of failure
- 10:27with that existing.
- 10:29Speaker 3: 3pl and look it did highlight it and um and
- 10:33thankfully michelle um provided an alternative and has literally connected
- 10:38me with uh careers please and we've signed an agreement
- 10:42with them and we're integrating so it Their pricing is
- 10:47a little bit less than Australia Post in Metro, so
- 10:50that's even a win economically. But even just to have
- 10:53that second option, it's a massive, it will be, it
- 10:56can just set back up. Despite that, I still feel
- 10:59we underperformed marketing-wise, so I'm going to take paid media.
- 11:03It's sort of like when things really fall apart, it's
- 11:06like when you need to sort of dig in the
- 11:08most and you need.
- 11:09Speaker 1: To be in there for that extra time.
- 11:11Speaker 3: Two hours a day sometimes, really.
- 11:12Speaker 2: Look, you're obviously going to care more than anyone else.
- 11:15And by focusing on the high-impact tasks is a good
- 11:19way to go, especially when your margin of error is
- 11:21so small, being November needs to perform for you or
- 11:26you'll run out of cash.
- 11:27Speaker 1: So I think.
- 11:30That makes sense.
- 11:31Speaker 2: But then not being scared away from hiring in that
- 11:35role simply because if you're always doing that role, you're
- 11:38never going to grow. You're only going to grow to
- 11:40that constraint. So, you know, we can revisit that and
- 11:44I can make some recommendations when you're ready. Have you
- 11:46got any scenario planning for inventory if, you know, let's
- 11:50say November doesn't kick off as you would have hoped? No,
- 11:54it's going to kick off.
- 11:54Speaker 3: There's no backup.
- 11:56Speaker 1: What happens if it doesn't? What happens if all your.
- 11:59Speaker 2: What happens if Australia Post does something weird again and
- 12:02you can't ship? What happens if something catastrophic happens? Like,
- 12:06and you're, you know, maybe you'll ship some, maybe you're
- 12:0950% down on forecasts, 30% down on forecasts.
- 12:12Speaker 1: Have you scenario planned that?
- 12:13Speaker 3: We've got the careers thing already solved, but I think
- 12:15I do need to be agile and, like, if things
- 12:17don't work early, just be ready to change. I think that's...
- 12:21That's something on the marketing front I need to be
- 12:23really prepared for. One of the comments I have in
- 12:26Slack is, I'm not sure if my offer is strong enough.
- 12:29And so do I need a more discount driven offer?
- 12:31And do I need a backup offer to point like
- 12:33if things aren't working? I need to be ready. I
- 12:35feel like turning the ship is hard to do.
- 12:38Speaker 2: You've got to have two offers ready to go, even three,
- 12:43just in case, you know, let's say the first half
- 12:45of the month doesn't perform and you're like, I need
- 12:47to be more aggressive. Otherwise, I've got no cash for
- 12:50new products next year or fixing the region balance between
- 12:55the UK and Australia.
- 12:56Speaker 1: So yeah, I totally agree with that.
- 12:58Speaker 2: But it's just having the assets ready or even just
- 13:02ensuring that you have the output within those teams to
- 13:05turn around those assets quickly if you need it, which
- 13:07you've been good with. You've been extremely agile and extremely
- 13:11fast so far. It's just for your own mental sake
- 13:14as well. One email for the launch, you can fix
- 13:17the flows after that. Just the header banner um chuck
- 13:22some banners on some of your top performing ads as
- 13:25well that call that out um and just have that
- 13:28that ready to go because you're probably going to use
- 13:29it for boxing day don't make it code specific like
- 13:33you'll still use it within the next three months if i.
- 13:36Speaker 3: Did 30 off our retail files that's too much discount
- 13:41and so i'm worried like if i do discount and
- 13:43they'll make it lower so i'll go 20 that probably
- 13:46doesn't sound sexy enough to consumer now like that's That's
- 13:49my concern.
- 13:50Speaker 1: What's your current percentage and discount off?
- 13:53Speaker 3: 12% as a percentage.
- 13:55Speaker 1: How much?
- 13:55Speaker 2: 12%? Yeah.
- 13:57Speaker 1: But like, is it a dollar off?
- 14:00Speaker 2: No, no, no.
- 14:00Speaker 3: So the new one, the new product, the recommended retail
- 14:05is $ 2. 59. Our retail is $ 2. 29, which is about 12%.
- 14:08Cool Cabanas, there's a $ 2. 59 around that. And it's sort
- 14:13of modeling out a little bit of theirs.
- 14:15Speaker 1: I think 20% off is a fine offer. I think
- 14:18you might get more success with that. Have a look
- 14:20at it.
- 14:20Speaker 2: And don't forget your MER will come down with it
- 14:23during those months, especially if you do it for a
- 14:25flash sale. Your MER won't be able to catch your
- 14:27revenue numbers. So you might get 5, 10 points of
- 14:31MER gains as well. So rather than running at 20,
- 14:35you might run at 10 just for those three days.
- 14:39Capture all of those bargain hunters that have been waiting
- 14:42all year for the offer. And then.
- 14:47Speaker 1: Yeah, go back to your free gift with purchase or
- 14:49back to your baseline. Is there anything else you need
- 14:51from me?
- 14:52Speaker 3: No, all good. Yeah, the daily mental sauce.
- 14:54Speaker 2: Cool.
- 14:55Speaker 3: Great. Love it. Yeah, keep that.
- 14:56Speaker 2: Yeah, I'm doing some extra work for you behind the
- 14:59scenes as well with that. So I'll loop you in soon.
- 15:02Speaker 1: Awesome, man. Good job.
- 15:03Speaker 2: Bye. Oh, I always feel bad when the cleaners come.
- 15:16The house is always trash. Something I get asked about
- 15:18a lot is, do you get imposter syndrome? And 100%
- 15:21I do. I think that imposter syndrome only comes when
- 15:25you are in unfamiliar territory. So if you're a growth-minded
- 15:29person and you're constantly trying new things and pushing new
- 15:32boundaries and entering.
- 15:33Speaker 1: New levels, you're going to get it.
- 15:36Speaker 2: And the one thing that I keep reminding myself at
- 15:38the moment, because everything just feels so difficult, I feel like.
- 15:43Speaker 1: I'm on you know, one of the final levels.
- 15:47Speaker 2: And if I could break it down in that, you know,
- 15:50the first level is you learn the skills. The second
- 15:53level is you run your business. Third level is maybe
- 15:56you're running two businesses. Then the final one is, can
- 16:00you use the pool of capital to create multiple businesses
- 16:05or provide a return on investment on that capital that
- 16:09exceeds the market pretty much, the SMP. The way that
- 16:13I'm doing that is I'm allocating resources to either buy
- 16:16businesses or invest in businesses. And with that comes quite
- 16:20an active role for me as well. And, you know,
- 16:23I'm struggling so much with it, but at the same time,
- 16:26that's somewhat the final level. Cause if you think about
- 16:28a lot of the major billionaires out there and stuff
- 16:31like that, that's all what they're doing. Like Andrew Wilkins has,
- 16:35he's one of my favorite people. He's always on my
- 16:37first million talks about all of his businesses. And basically
- 16:40all he's trying to do is find CEOs, find macro
- 16:42level trends, um, and make.
- 16:44Speaker 1: Really, really good investments.
- 16:46Speaker 2: So it's very, very difficult, but at the same time,
- 16:49if I can actually learn these skills and do this successfully,
- 16:52it's going to be a really good result. So up next,
- 16:54I've got a TrendRocker product direction meeting. So just going
- 16:57to meet with the dev team there and give a
- 17:00few thoughts. It's not going to be major changes.
- 17:02Speaker 3: How are you?
- 17:03Speaker 2: Good, good. How are you?
- 17:04Speaker 1: Doing good, mate. Doing good.
- 17:06Speaker 2: G'day, g'day.
- 17:06Speaker 3: How are we?
- 17:07Speaker 1: Can bust open Chrome for this.
- 17:09Speaker 2: Really?
- 17:09Speaker 1: For Riverside?
- 17:10Speaker 2: Yeah, yeah.
- 17:10Speaker 1: It doesn't have Firefox.
- 17:11Speaker 3: It's not supported.
- 17:12Speaker 2: So I wanted to chat about product direction. Obviously, since
- 17:16the rebrand and just the tidying of the user experience,
- 17:22less bugs, things are going great.
- 17:25Speaker 1: So sheep shearer has arrived.
- 17:27Speaker 2: I'm going to go shear a sheep. Mind if we film?
- 17:32Speaker 3: If I get credit.
- 17:34Speaker 1: What's credit? When you put it on your thing, go
- 17:36hobby farming. There you go, hobby farming. You've already got
- 17:39the plants.
- 17:40Speaker 3: What I'm going to do is I'm going to drench
- 17:43your little goats, make sure they've got no bugs in
- 17:45their bellies.
- 17:52Speaker 2: Get all the wool in his mouth? From where he's
- 17:57been attacking her?
- 18:00Speaker 1: That's crazy, I didn't even know that. Well, they both
- 18:03hate me, so.
- 18:04Speaker 2: They're not very people-oriented. Yeah, they're not, hey. Gingin loves me,
- 18:09and Gertie loves me. The alpacas' names, I didn't name them,
- 18:14it's Harry and Stiles. What?
- 18:22Speaker 1: Just a number three on the sides.
- 18:24Speaker 2: Fresh fade.
- 18:25Speaker 3: Come and stand right up here next to me so
- 18:27you don't get kicked and just put one foot in
- 18:29between his legs. Right there?
- 18:31Speaker 2: Yep.
- 18:32Speaker 1: Now it's just like a big set of hair clippers, yeah?
- 18:34Speaker 3: Yep. So just like doing your face with the clippers.
- 18:36Speaker 2: Yep. Okay?
- 18:37Speaker 3: Nice and flat so you don't cut his skin. Alright?
- 18:43Nice and slow.
- 18:44Speaker 2: Really slow. Okay? How far up? Yeah, just have a
- 18:49little go so that you've got something for your video.
- 18:54Speaker 3: You can cut this little bit here near his arm.
- 18:56Speaker 2: This is his shoulder bone.
- 18:57Speaker 3: So you're just feeling with the hand piece. If you're
- 19:01hitting it, you stop. Don't cut off his leg. That's
- 19:04a good start.
- 19:05Speaker 1: Okay.
- 19:07Speaker 2: Hey, man.
- 19:12Speaker 1: Looking good.
- 19:13Speaker 3: He's a nice boy, actually.
- 19:14Speaker 2: Oh, you're so skinny. Even if you don't have food,
- 19:23she'll still cuddle with you. He's a bit introverted, he's
- 19:27a bit anti-social. Takes after me.
- 19:30Speaker 3: Talia take a photo with you before we go? Yeah sure.
- 19:32Speaker 1: Just so she can show her mates and they all
- 19:33get jealous?
- 19:34Speaker 2: Of course!
- 19:35Speaker 1: How much do you spend on taking.
- 19:39Speaker 2: Care of property?
- 19:40Speaker 1: I actually don't know. I literally haven't seen one invoice
- 19:43so I don't think I.
- 19:45Speaker 2: Want to know. There's a famous story about a sprinter.
- 19:56Speaker 1: Don't look at the quick series.
- 19:58Speaker 2: Don't judge me, it's not mine. So there's a famous
- 20:01story of a runner called Mack Robinson. And he annihilated
- 20:06the world record in the, like, I think it was
- 20:091836 or something like that in the Berlin Olympics. But
- 20:12unfortunately it was against Jesse Owens, who was a very,
- 20:15very famous runner who actually even beat him despite him
- 20:21smashing a record. And then Owens ended up becoming famous,
- 20:25you know, tons of promotional deals and Mac ended up
- 20:29becoming a janitor, which, you know, Obviously, there's a ton
- 20:34of racial things to talk about there. However, the interesting
- 20:39thing is, despite winning, he still absolutely didn't set up
- 20:45his life. And I think there's a really interesting lesson
- 20:49in there. You need to be careful of the games
- 20:52that you play. Because things like the Olympics, albeit... They're
- 20:57incredible achievements. They're the world's best athletes in the sports.
- 21:01If you want financial security for you and your family,
- 21:05it's not the path for you, for the most part.
- 21:08Speaker 1: And it's definitely a winner-take-all.
- 21:10Speaker 2: It also explains how, despite doing everything right, just timing,
- 21:16if you get the timing wrong, then there's a good
- 21:19chance that you can fail anyway.
- 21:22Speaker 1: And, you know, whether you could argue whether it is
- 21:24a failure.
- 21:25Speaker 2: Or not, uh, coming second at the olympics but i
- 21:29do wonder if he if he had his time again
- 21:31would he focus on it so it's about four o'clock
- 21:36i need to have two ribeye steaks now for dinner
- 21:40and then i've got to get back to the organic
- 21:42social media content um i'm going to film that tonight
- 21:45i haven't forgotten about it i just need to finalize
- 21:47the slides and then i'll record it on this and
- 21:49that should finish the app Just about 7pm and I've
- 21:54just finished off the Daily Mentor Organic. I think the
- 21:57main thing that I was trying to talk about was
- 22:01Instagram Reels and TikTok and specifically managing the social media
- 22:06feed as well for a brand. The main thing that
- 22:08I really wanted to push across is what is your objective?
- 22:13Because too many brands, they're doing decent numbers, maybe $ 500, 000
- 22:16to $ 3 million in sales. And they instantly think that
- 22:21they should just start posting pretty photos on Instagram. And
- 22:24because everyone else is doing it, that is wrong. You
- 22:27really need to define if you are trying to create
- 22:31sales or just create branded content. Now, it's true that
- 22:35a lot of shoppers will use Instagram feeds to study
- 22:41the brand and make sure that they align, make sure
- 22:43that it's trusted before they shop. But then there's this
- 22:47other side of things, which is sales itself. Now, the
- 22:50best strategy I think has been created is just the
- 22:54viral real strategy. Tab Sex Chocolates did this really well,
- 22:58which is basically grabbing the viral content strategies that exist
- 23:03in TikTok and Instagram and paying creators to create the
- 23:08content and posting it at scale. But before you do that,
- 23:11you need to make sure that you can afford this content.
- 23:14You need to make sure that you can afford the
- 23:16return on investment from this content. You need to make
- 23:18sure that you can do something like UTM tags and
- 23:21link tree, or you can use discount codes on the
- 23:24specific content, or you can just go into Shopify. You
- 23:27can filter by traffic and select organic and really look
- 23:30at the spikes that are coming through for that content.
- 23:34So let's say you post five videos over the month.
- 23:38You'll see the ones that go viral. You can measure
- 23:40a baseline of sales. go into the traffic sources or
- 23:44even the sales themselves and look for those spikes. Then
- 23:48what you can do is you can calculate the alpha
- 23:51on top of what you would have been achieving. So
- 23:53you've got your baseline sales, then you've got your viral
- 23:55piece of content, and you'll start being able to assign
- 23:58a profit number per piece of content or per viral thing.
- 24:02This is going to allow you to create KPIs and
- 24:05measurements for your team as well as decide who you
- 24:08can actually hire. You can then hire either, this is
- 24:11interesting because there's three different types of roles that brands
- 24:14can hire. It depends on the size of them. You
- 24:17can hire just an organic social media manager. Benefits of
- 24:20this is they're often cheap. You can also hire an
- 24:23influencer manager. These people understand the transactional nature of creating
- 24:26content and.
- 24:28Speaker 1: For product for posts.
- 24:29Speaker 2: And then you can even hire an actual content creator themselves.
- 24:34That's what we did with the Uri, with the Uri girl.
- 24:36She created, she was actually in customer service. And I
- 24:39was like, wow, you've got 100,000 followers on TikTok. let's
- 24:43get you posting content. And she crushed it. She was
- 24:46posting daily content. The other thing is to understand how
- 24:50to find these creators. So you could actually just go
- 24:52onto Twitter and or even TikTok and just write in
- 24:55UGC creators. And there'll be a ton of profiles that
- 24:58pop up that you can then reach out and message
- 25:01them and pay them $ 100, $ 200, depending on how much
- 25:05return on investment that you think that you can get
- 25:07based on the earlier research of those traffic sources and
- 25:11discount codes. So I think that not all products can
- 25:15actually lend themselves to a viral content creation stage. But
- 25:18if you're doing over $ 3 million in sales, chances are
- 25:21you definitely should have someone posting at least daily or
- 25:25every second day to keep that branded feed because people
- 25:29will be watching and you just want to keep all
- 25:31of that up to date. So that was the gist
- 25:34of the presentation. I'll probably put another one together tomorrow.
- 25:39But yeah, that's it for today.
- 25:40Speaker 1: Thanks for watching.